Possible Problems - Toshiba B-852-TS22-QQ-R Owner's Manual

5. TROUBLESHOOTING
5.1 Error Messages (Cont.)
Error Messages
SYNTAX ERROR
LOW BATTERY
Other error messages
5.2

Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.
Possible Problems
The printer will not
turn on.
The media is not fed.
Pressing the [FEED]
key in the initial state
results in an error.
Problems/Cause
While the printer is in the Download
mode for upgrading the firmware, it
receives an improper command, for
example, a Issue Command.
The voltage of the Real Time Clock
Battery is 2.4V or less.
Hardware or software problems may
have occurred.
Causes
1. The Power Cord is disconnected.
2. The AC outlet is not functioning
correctly.
3. The fuse has blown, or the circuit
breaker has tripped.
1. The media is not loaded properly.
2. The printer is in an error condition.
A feed or an issue was attempted not on
the following default conditions.
Sensor type: Feed gap sensor
Printing method: Thermal transfer
Media pitch: 76.2 mm
Turn the printer off, and then on again.
Hold down the [RESTART] key until
"<1>RESET" is displayed.
would like to keep using the same
battery even after "LOW BATTERY"
error occurs, set the Low battery check
function to OFF, and set the date and
time to the real time. As long as the
power is on, the Real Time Clock will
function.
⇒ Section 2.9.6
However, once the power is turned off,
the date and time will be reset.
Call a TOSHIBA TEC authorized
service representative for replacement of
the battery.
Turn the printer off and then on. If this
does not solve the problem, turn off the
printer again, and call a TOSHIBA TEC
authorised service representative.
1. Plug in the Power Cord.
2. Make sure that the power is supplied
3. Check the fuse or breaker.
1. Load the media properly.
⇒ Section 2.4.
2. Solve the error in the Message
Change the print condition by using the
printer driver or a print command so that
it corresponds to your printing
conditions. Then, clear the error state by
pressing the [RESTART] key.
E5- 3
ENGLISH VERSION EO1-33055
5.2 Possible Problems
Solutions
Solutions
using another electric appliance.
Display. (See Section 5.1 for more
detail.)
If you