Related Manuals for Toshiba SureMark 4610 2CR
Summary of Contents for Toshiba SureMark 4610 2CR
- Page 1 Toshiba Global Commerce Solutions SureMark 4610 Printers Hardware Guide Models 2CR and 2NR TC62-0012-01...
- Page 2 Information, Uninterruptible Power Supply Information, and the information under Notices. June 2017 This edition applies to Toshiba SureMark 4610 Printer Models 2CR and 2NR and to all subsequent releases and modifications until otherwise indicated in new editions. If you send information to Toshiba Global Commerce Solutions (Toshiba), you grant Toshiba a nonexclusive right to use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.
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Page 3: Table Of Contents
Industries Association (JEITA) statement.....60 Setting up the WiFi client..........34 Korean communications statement....... 60 Setting WiFi IP parameters..........35 Taiwan Class A compliance statement......60 Changing default passwords for WiFi......35 Taiwan contact information..........60 Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... - Page 4 Cable ferrite requirement............61 Electrostatic discharge (ESD)..........61 Product recycling and disposal..........61 Battery safety................62 Battery return program............63 For Taiwan:................ 63 For the European Union:..........63 For California:..............64 Flat panel displays..............64 Monitors and workstations............64 Trademarks................65 4610 Hardware Guide for Models 2CR and 2NR...
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Page 5: Figures
27. Cleaning the MICR read head.........50 28. Cleaning the thermal printhead........51 29. Removing the flipper door (lower document insert cover) ................52 30. Lifting up on the thumb tab..........52 31. Removing the check flipper cartridge ......53 Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... - Page 6 4610 Hardware Guide for Models 2CR and 2NR...
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Page 7: Tables
8. WiFi LED indicator............. 24 9. Light-path LED conditions..........25 10. Summary of dimensions..........27 11. Example of a test/status receipt........32 12. Specifications of supported single and multi-part forms..................41 13. Supported flipping specifications........42 Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... - Page 8 4610 Hardware Guide for Models 2CR and 2NR...
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Page 9: Safety
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... - Page 10 4610 Hardware Guide for Models 2CR and 2NR...
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Page 11: About This Guide
Model 2CR and 2NR printers. ™ Who should read this guide This guide is intended for personnel who are installing and using the Toshiba 4610 SureMark Model 2CR and 2NR printers. Where to find more information Current versions of Toshiba publications are available on the Toshiba Global Commerce Solutions website at www.toshibacommerce.com/support/publications. - Page 12 DANGER These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation. 4610 Hardware Guide for Models 2CR and 2NR...
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Page 13: Summary Of Changes
This edition of the SureMark 4610 Printers Hardware Guide includes the addition of the following information: • Setting up and configuring a WiFi adapter • WiFi configuration and management • Setting up, managing, and configuring a network printer Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... - Page 14 4610 Hardware Guide for Models 2CR and 2NR...
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Page 15: Chapter 1. Introducing The Suremark 4610 Models 2Cr And 2Nr Printers
• Three megabytes of memory to store messages, logos, codes pages, and User Defined Storage. • Magnetic ink character resolution (MICR) enables electronic check conversion (Model 2CR only). Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... - Page 16 • Downloadable DBCS fonts for thermal (24x24 matrix) and impact (9x16 or 16x16 matrix) printing. Table 1 summarizes the specifications of the Models 2CR and 2NR printers. Table 1. Printer specifications Features Cash receipt/document insert Thermal/Impact Print Speed Thermal (8 lpi) 80 lps Print Speed Impact (8 lpi) 4.7 lps narrow format, 4.1 lps wide format Usage data...
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Page 17: Communication And Power
HID; Bulk transfers at 12 Mbps separate power supply if standard (Mega bits per second) USB connector is used RS-485 Toshiba proprietary System unit input voltage +38 V or +24 V (Japan only) RS-232 9.6K - 115.2K (selectable using Separate power supply... -
Page 18: Rs-485 Interface Card
Figure 3. RS-485 interface card Device Description Cash drawer RS-485 Figure 4 illustrates the communications connections on the RS-232 interface card. Figure 4. RS-232 interface card Device Description Cash drawer Power supply RS-232 Figure 5 illustrates the communications connections on the Ethernet interface card. 4610 Hardware Guide for Models 2CR and 2NR... -
Page 19: Ethernet Interface Card
Figure 5. Ethernet interface card Device Description Ethernet indicator lights Ethernet Power supply Cash drawer Figure 6 illustrates the communications connections on the WiFi interface card: • Frequency Band of 802.11 b/g/n - 2.4 Ghz, power 18.30 dBm •... -
Page 20: Network Interface Adapter Prerequisites
Figure 6. WiFi interface card Device Description WiFi antenna Power supply Cash drawer WiFi indicator light Network interface adapter prerequisites The network interface adapters (Ethernet and WiFi) have dependencies on the level of the printer and printer firmware. •... -
Page 21: Operating System Requirements
Operating system requirements You can download drivers from the Toshiba Global Commerce Solutions support website: www.toshibacommerce.com/support. The printer provides a compatibility mode to enable use of older drivers and applications with only minor modifications. -
Page 22: Hardware Requirements
PC DOS 2000 RS232 Note: Toshiba 4610 Ethernet Printer iOS SDK is supported with iOS 8.x or later for use with the Ethernet and WiFi interface adapters. Toshiba 4610 Ethernet Printer Android SDK is supported with Android 4.0 or later for use with the Ethernet and WiFi interface adapters. -
Page 23: Paper Supply Led Indicator
Figure 7. Indicators and controls Device Description Paper door release button Paper feed button; press to advance the customer receipt paper Paper supply LED indicator (see Table 4) Printer ready LED indicator (see Table 5) Document presence LED indicator (see Table 6) ... -
Page 24: Locating The Power Button
Green Station is ready Table 6 describes the LED indicators that reflect document status: Table 6. Document presence LED indicator Document inserted / No document inserted ( Green Station is ready Amber (orange) Blinking (0.5s on / 0.5s off) Station is not ready or one of the following conditions exists: •... -
Page 25: Understanding The Light-Path Leds
Figure 8. Power button Understanding the Light-Path LEDs The light-path LEDs illuminate to indicate a potential problem with the printer. To locate the light-path LEDs, open the paper door to see the LED lights (see Figure 9) on the far right side of the printer. -
Page 26: Calling For Service
Calling for service When you call Toshiba for warranty information or service, be sure to have the serial number and model number of the printer available. The serial number and model number are located beside the flipper door (see ... -
Page 27: Chapter 2. Product Specifications
Extreme temperatures can impact the performance and durability of the 4610 Model 2CR and 2NR printers. The following list contains the humidity and temperature limits for the 4610 Model 2CR and 2NR printers: Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... - Page 28 Shipping -40° to 60° C (-40° to 140° F) with 5% to 100% relative humidity including condensation, but excluding rain Storage 0° to 60° C (32° to 140° F) Operating 5° to 40° C (41° to 104° F) with 8% to 80% relative humidity 4610 Hardware Guide for Models 2CR and 2NR...
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Page 29: Chapter 3. Installing And Configuring The 4610 Printer
Installing the interface card The interface card (either an RS-232, RS-485, USB, Ethernet, or WiFi interface) is shipped in a separate box with your printer. To install the interface card, complete the following steps: Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... -
Page 30: Installing The Fillers
Figure 12. Installing the interface card Place the printer unit on one side, as shown in Figure 12. Align the bottom of the interface card ( ) to the slot ( ) on the base of the printer and press to secure the latch. Connect the printer with your system unit or network (using the RS-232, RS-485, USB, or Ethernet connector). -
Page 31: Configuring A Wifi Adapter
Configuring a WiFi adapter This section provides guidance for setup of the 4610 WiFi Interface Adapter. After completion of WiFi setup, Printer IP setup may be required. See “Configuring a network printer (WiFi and Ethernet)” on page 36 for additional setup instructions. The Printer IP setup is common to both the WiFi and Ethernet adapters. -
Page 32: Connecting To The Printer Access Point (Ap)
Table 11. Example of a test/status receipt AP SSID-- The network name for the Printer Access Point (AP). Connect to this network to access WiFi setup functions. Client ID-- The client identifier used by the WiFi adapter for DHCP Option 61. This will also be needed to derive the Printer AP network password. -
Page 33: Logging Into The Wifi Configuration And Management Interface
Figure 15. Select the printer network Once the device indicates it has established a network connection, it is ready to log into the WiFi Configuration and Management interface. Note: Some systems report a warning when connecting to the printer AP because there is no internet connection provided. -
Page 34: Setting Up The Wifi Client
Figure 16. Quick Setup Page Setting up the WiFi client The WiFi client setup is performed from the quick setup page shown in the previous step. Select the target network from the list of available networks. Enter the required information and click Submit. The data entry screens will vary based on the target network and its security settings. -
Page 35: Setting Wifi Ip Parameters
Setting WiFi IP parameters By default IP parameters are obtained by DHCP. If this is the intended operating mode then no further setup is required. However, if all settings are not obtained by DHCP, then IP parameters may be set via the Quick Setup page or Wireless Network Interface Configuration page. •... -
Page 36: Configuring A Network Printer (Wifi And Ethernet)
Configuring a network printer (WiFi and Ethernet) This section provides guidance for setup of a 4610 Network printer (WiFi or Ethernet interface adapter installed). When using a WiFi adapter, it is assumed that WiFi configuration has been completed. See “Configuring a WiFi adapter” on page 31 for information on configuring the WiFi Adapter. -
Page 37: Setting Printer Ip Parameters
Figure 17. Overview page Setting printer IP parameters By default IP parameters are obtained by DHCP. If this is the intended operating mode then no further setup is required; however, if all settings are not obtained by DHCP then IP parameters may be set via the Network page. -
Page 38: Change Default Passwords For Printer
Figure 18. Set printer IP parameters Click Save. Navigate to other pages and complete other setup as required. Reset the printer using the Reset Printer menu item to activate the settings. Note: If the printer is powered off/on before resetting it via the menus, all settings will be lost. -
Page 39: Chapter 4. Using And Maintaining The 4610 Printer
To properly install the paper roll, make sure you install the paper with the printing side facing out. The paper should not be attached to the core in any manner. To load a new paper roll, complete the following steps: Figure 19. Opening the paper door Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©... -
Page 40: Paper Roll Placement
Press and release the blue release button ( in Figure 19) to release the paper door. If necessary, remove any unused paper or empty paper roll cores from the paper roll bucket before inserting a new paper roll. Note: Refer to the label inside the rear wall of the printer for a diagram of how to load paper. -
Page 41: Specifications Of Supported Single And Multi-Part Forms
Toshiba specifications. Some inks and printing processes will work acceptably, while others will not. Printer problems that are caused by supplies that do not meet Toshiba specifications might result in a billable service call, regardless of the existence of a service contract. -
Page 42: Loading Large Paper Rolls
You can load extra large paper rolls (up to 15 in.) below the printer to reduce how often you need to replace the paper roll. Mounting hardware is necessary to avoid placing undue strain on the paper feed motor. See your Toshiba representative for additional information. Replacing the ribbon When the print quality is not clear, it might be necessary to replace the ribbon on your printer. -
Page 43: Opening The Ribbon Cover
Figure 21. Opening the ribbon cover If a ribbon cartridge is installed, remove it by lifting it straight up. Note: You might need to grasp the body of the cartridge rather than the top to remove it. Chapter 4. Using and maintaining the 4610 printer... -
Page 44: Ribbon Cartridge Loading
Figure 22. Ribbon cartridge loading Maintain ribbon tension by turning the ribbon cartridge knob as shown in Figure 22. Lower the cartridge into position until the notches on its sides snap into place on the printer guides. Correct placement of the ribbon ( ) around the printer guides ( ... -
Page 45: Inserting Checks (Model 2Cr Only)
Incorrect Correct Figure 23. Ribbon path around the printhead Make sure the ribbon is correctly positioned with the print head guides, as shown in Figure Once the cartridge is in place, close the ribbon cover. The ribbon will be moved into the correct position. -
Page 46: Inserting Documents From The Side
Insertion of Check Insertion of Check for MICR Reading for Printing the Face and Franking 4001 Pay To The Order Of Dollars Memo 041117847096 095867238671 4001 Figure 24. Inserting checks Inserting documents from the side You can also insert documents from the side of the Models 2CR and 2NR printers. If you are inserting a document from the side, complete the following steps: Press the ... -
Page 47: Retrieving Printer Statistics
Buttons and are also used to test the printer. Retrieving printer statistics The Model 4610 2CR and 2NR printers retain usage statistics to help you evaluate your printer's usage and performance. The statistics available for your printer are defined during printer configuration. -
Page 48: Receipt Showing Usage Statistics
Figure 26. Receipt showing usage statistics In addition to the Usage Statistics, the printer stores statistics on errors or unexpected events for use in predicating problems. See the SureMark Printers: Programming Guide for Models 1xR and 2xR, TC62-0005 for commands to retrieve this data. The available statistics for the 4610 Model 2CR and 2NR printers include: •... -
Page 49: Cleaning Recommendations
• Number of Failed Flash Writes • Unexpected Cover Open Count • Current MCR noise value (Model 2CR only) • Number of Impact Head failed coils • Thermal Print Head element failure • Printer serial number • Manufacturing Week Code •... -
Page 50: Cleaning The Thermal Printhead
Figure 27. Cleaning the MICR read head Prepare a swab with isopropyl alcohol. Gently wipe the head (see in Figure 27) with the swab several times. Wipe away any residual alcohol with a dry swab. Replace the ribbon and close the ribbon door. If cleaning the MICR read head does not solve the problem you are having, you might be experiencing electromagnetic noise interference. -
Page 51: Clearing Jams In The Check Flipper Area
Wipe off any residual alcohol with a dry swab. If print quality does not improve after cleaning the thermal printhead, contact your Toshiba Global Commerce Solutions service Representative. Clearing jams in the check flipper area If a check jams in the check flipper mechanism, you can remove the flipper door to clear the jam. -
Page 52: Removing The Flipper Door (Lower Document Insert Cover)
Figure 29. Removing the flipper door (lower document insert cover) Lift up the left front corner of the flipper door (document insert cover) and pull the cover from the printer (see Figure 29). If the document is visible, remove the document. Replace the flipper door. -
Page 53: Removing The Check Flipper Cartridge
Figure 31. Removing the check flipper cartridge Reach inside the document insert station and carefully remove the jammed check. Reinstall the check flipper cartridge and the flipper door. Chapter 4. Using and maintaining the 4610 printer... - Page 54 4610 Hardware Guide for Models 2CR and 2NR...
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Page 55: Notices
Web sites. The materials at those Web sites are not part of the materials for this Toshiba Global Commerce Solutions product and use of those Web sites is at your own risk. -
Page 56: Telecommunication Regulatory Statement
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Toshiba Global Commerce Solutions is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. -
Page 57: Avis De Conformité À La Réglementation D'industrie Canada
Mitgliedsstaaten und hält die Grenzwerte der EN 55032 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der Toshiba Global Commerce Solutions empfohlene Kabel angeschlossen werden. Toshiba Global Commerce Solutions übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne... -
Page 58: Australia And New Zealand Class A Statement
Toshiba Global Commerce Solutions, Inc. Brand Manager - Europe, Middle East & Africa Toshiba Court, Weybridge Business Park, Addlestone Road, Weybridge, Surrey, KT15 2UL, UK Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55032 Klasse A. -
Page 59: Russian Electromagnetic Interference (Emi) Class A Statement
Russian Electromagnetic Interference (EMI) Class A statement Japanese Electrical Appliance and Material Safety Law statement Japanese power line harmonics compliance statement Japan Voluntary Control Council for Interference Class A statement Attention: This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI). -
Page 60: Japan Electronics And Information Technology Industries Association (Jeita) Statement
Japan Electronics and Information Technology Industries Association (JEITA) statement Japan Electronics and Information Technology Industries Association (JEITA) Confirmed Harmonics Guidelines with Modifications (products greater than 20 A per phase). Korean communications statement This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. -
Page 61: Cable Ferrite Requirement
(TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. Toshiba Global Commerce Solutions dispone de una serie de programas y servicios de devolución de productos en varios países, a fín de ayudar a los propietarios de equipos a reciclar sus productos de TI. -
Page 62: Battery Safety
EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local Toshiba Global Commerce Solutions representative. Disposal of IT products should be in accordance with local ordinances and regulations. -
Page 63: Battery Return Program
Battery return program This product may contain sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. -
Page 64: For California
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, contact your local Toshiba Global Commerce Solutions representative. -
Page 65: Trademarks
Washington, go to the Department of Ecology Website at fortress.wa.gov/ecy/recycle/ or telephone the Washington Department of Ecology at 1-800-Recycle. Trademarks The following are trademarks or registered trademarks of Toshiba, Inc. in the United States or other countries, or both: Toshiba... - Page 66 4610 Hardware Guide for Models 2CR and 2NR...
- Page 67 4610 ribbon cover disposal of equipment installing the fillers the paper door distributed configuration integrated configuration operating system requirements document insert forms interface card documents installing inserting interfaces, communication Copyright Toshiba Global Commerce Solutions, Inc. 2017 ©...
- Page 68 USB interface card (continued) installing paper document insert, specifications impact printing large rolls verifying your printer order supported types thermal printing paper jams paper roll placement paper, thermal, specifications weight, all models perchlorate physical dimensions power button location printer statistics printhead cleaning, thermal head product specifications replacing...
- Page 70 TC62-0012-01...