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Dinstar DWG2000E User Manual

Gsm/cdma voip gateway
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DWG2000E/F/G GSM/CDMA VoIP Gateway

User Manual

Shenzhen Dinstar Technologies Co., Ltd.
Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen,
China
Postal Code: 518052
Telephone: +86 755 2645 6664
Fax: +86 755 2645 6659
Emails: sales@dinstar.com, support@dinstar.com
Website: www.dinstar.com www.dinstar.cn

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Summary of Contents for Dinstar DWG2000E

  • Page 1: User Manual

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Shenzhen Dinstar Technologies Co., Ltd. Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China Postal Code: 518052 Telephone: +86 755 2645 6664 Fax: +86 755 2645 6659 Emails: sales@dinstar.com, support@dinstar.com Website: www.dinstar.com www.dinstar.cn...
  • Page 2 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Revision Records Document Firmware Author Date Description Version Version V1.0 02.22/23.08.01 Technical Support 2013-07 First release _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 3: Table Of Contents

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Table of Contents 1. Product Description ........................5 1.1 Overview ........................... 5 1.2 Scenario of Application ....................5 1.3 Product Appearance ......................5 1.4 Functions and Features ....................7 1.4.1 Protocols ........................ 7 1.4.2 System Function ....................7 1.4.3 Industrial Standards Supported ................
  • Page 4 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Configure API parameters on gateway ............. 24 Configure SMS box ....................24 how to configure abnormal call on gateway ............. 25 Low ASR Less Than 20%..................26 Low ACD Less Than 300s ................... 26 Counts of Call Failed ....................
  • Page 5 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.14.3 Filelog /Filelog Download ................67 4.14.4 Management Parameter ................. 67 4.14.5 Config Backup ....................68 4.14.6 Config Restore ....................68 4.14.7 IVR Voice Prompt Upload ................69 4.14.8 Ping Test ......................69 4.14.9 Tracert Test ......................70 4.14.10 Network Capture ....................

  • Page 6: Product Description

    This chapter mainly introduces functions and structures of DWG2000E/F/G. 1.1 Overview DWG2000E/F/G serials GSM/CDMA VoIP Gateway is full functions VoIP gateway based on IP and Mobile network, which provides a flexible network configuration, powerful features, and good voice quality. It works for carrier grade, enterprise, SOHO, residential users for cost-effective solution.
  • Page 7 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Table 1-3-1 Description of Front view Index Indicators Description On: Starting Off: Abnormal Blinking every 0.5s: Normal status On: Power on Off: Power off Signal Signal strength indicators with green color Channel Use/Unuse indicator with Red color, ON is used, Off is unused...

  • Page 8: Functions And Features

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Antenna Connector Mark as digits 0 to 7 Network FE0 and FE1, its default IP address 192.168.11.1 Console RS232 standard, band rate 115200bps Reset button to restore default IP and password or restore factory setting.

  • Page 9: Industrial Standards Supported

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual  VAD: Voice activity detection  CNG: Comfort Noise Generation  Local/Remote SIM card work mode  Adjustable gain of port  DTMF adjustment  Balance Check  Lock/unlock SIM/UIM  Mobile number display rejection ...

  • Page 10: Installation Guide

    Tips：The installation steps are suitable for DWG2000F/G serials gateway also. 2.1 Installation Notice DWG2000E-4/8 G/C adapts 12VDC. Power adapter, make sure AC power supply grounded well to ensure the reliability and stability; Notes: incorrect power connection may damage power adapter and device.

  • Page 11: Network Cable Connection Of Equipment

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 2.2.3 Network Cable Connection of Equipment Figure 2-2-5 DWG2000E network connection _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 12: Basic Operation

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 3. Basic Operation In this chapter is mainly to introduce basic operation of gateway. 3.1 IVR Navigator The gateway is embeded IVR system for local maintainance.In each step, if user hears an IVR message of “setting succeed”, which means that user has finished this step successfully.

  • Page 13: Web Interface Configuration

    DWG2000F-16C (16 Channels CDMA Gateway) DWG2000G-32c (32 Channels CDMA Gateway) 4.1 Access DWG2000E unit Enter IP address of DWG2000E in IE/Google Chrome. The default IP of LAN port is 192.168.11.1. and the GUI shows as below: Figure 4-1-1 WEB log interface _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 14: Parameters Configuration

    “admin/admin”. It is strongly recommended, change the default password to a new password for system security. 4.2 Parameters Configuration DWG2000E WEB configuration interface consists of the navigation tree and the detail configuration interfaces. Figure 4-2-1 WEB introduce Go through navigation tree, user can check, view modify, and set the device configuration on the right of configuration interface.

  • Page 15: System Information

    Description MAC Address Displays the current MAC of the gateway, for example: 00-1F-D6-1B-3D-02 Network Mode DWG2000E works as bridge mode by default Network Current IP address and subnet mask of gateway DNS Server Displays DNS server IP address in the same network with the gateway A unique device ID which assigned in factory.

  • Page 16: Mobile Information

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Calculates the net flow, including the total bytes of message received and Traffic Statistics sent. shows the current firmware version Device Model: Model name of the device  Package version: 02230804 2013-05-29 18:51:05 beta, 02230804 ...

  • Page 17: Sip Information

    4.3.3 SIP Information Figure 4-3-3 SIP Information Displays registration status information with Softswitch platform or SIP Server Table 4-3-3 SIP information Parameters Description Port The number of SIP channels, DWG2000E-8G/C has 8 SIP channels _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 18: Statistics

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual SIP registration account which are provided by the Softswitch and SIP User ID SIP server Shows the registration status of VoIP channel, including registered Register Status and unregistered. Status Show the status of port, Include "onhook" and "offhook"...

  • Page 19: Ip To Gsm Call History

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Table 4-4-2 SIP Call History Parameters Description Port The port of Call statistics Incoming Received The amount of received incoming calls which coming from IP side Incoming The amount of incoming calls which have connected...

  • Page 20: Cdr Report

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Port Device GSM port Call Statistics the number of calls in this port Duration Statistics call total time Answered Statistics response times Call Failed Caused by SIP Statistics cause of call failure from SIP, include:canceled/...

  • Page 21: Auto Lock Bcch History

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Canceded: the call was canceled by calling party No Carrier: the call was rejected by mobile network Not Answered: no body to answer the call Busy: user busy Durations Call duration of the call...

  • Page 22: Arp

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Obtain IP Address Enable the device obtain IP Address automatically or not. Default is Automatically enabling Use the Following Configure the "IP Address", "Subnet Mask" and "Default Gateway" by IP Address manual Need ISP offer the account and password, Use this mode when there is...

  • Page 23: Vpn Parameter

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.5.3 VPN Parameter Figure 4-5-3 VPN Parameter Table 4-5-3 Description of VPN Parameter Parameters Description Server VPN Server IP or domain name(support PPTP only) Account VPN account which provide by server or VPN provider...

  • Page 24: Mobile Configuration

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.6 Mobile Configuration 4.6.1 Basic Configuration Figure 4-6-1Basic Configuration Table 4-6-1 Description of Basic Configuration Parameters Description It is the dial tone volume of call waiting, dial tone of mobile module when Dial Tone Gain call out.

  • Page 25: Example

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual To define communicate port between gateway and API server. This is an API Server Port option when selecting "Yes" under "remote API enable" API User To define authentication user name and password between gateway and ID/Password API server.

  • Page 26: How To Configure Abnormal Call On Gateway

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Then click OK and start service, the gateway IP will be presented in device list of SMS box how to configure abnormal call on gateway Here is example of abnormal call setting Low ASR Less Than 20%...

  • Page 27: Low Asr Less Than 20

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Low ACD Less Than 300s statistics 80 calls, auto-reset/block module while ACD less than 300 seconds Counts of Call Failed auto-reset block module while 10 times fail to call to mobile network continuously Mobile Operate reset module to register again to mobile network.
  • Page 28 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Table 4-6-2 Description of Mobile Configuration Parameters Description Mobile Number SIM card number of the channel. That must be configured when “Forward” function enable. Step Step length value range is 1-120 s, step length multiplied by time of single call just said a single call duration time allowed.

  • Page 29: How To Configure Maximum Call Limitation

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Defines a value by users. That will limit the SIM/UIM card’s total call Maximum Call Duration duration. After the call duration excesses this value, no call will be made from this channel. The value range is 1-65535. If user doesn’t configure this value, Default is no max call duration limits...

  • Page 30: Pin Management

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Step = Cu = 60s; Maximum Call Duration = total call minutes of SIM (minutes) * 60s / step = Ct * 60 / Cu =1200 * 60 / 60 = 1200 step Case2. The SIM card billing every 6s (Cu)

  • Page 31: Smsc

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Table 4-6-3 Description of PIN Management Parameters Description Personal identification number of SIM card. In the status of SIM card locked, PIN can be modified to prevent SIM card from being stolen. Select Port Selects the GSM/CDMA channel number 4.6.5 SMSC...

  • Page 32: Ussd

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Two kinds of message encoding under PDU models, 7-bit encoding Encoding and UCS2 encoding. Default is UCS2. Mobile phone No. of the receiver Message Content of the SMS. The length is limited to 300 characters.

  • Page 33: Bcch

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual This function is used to select carrier. Table 4-6-6 Description of select Carrier Parameters Description Select Port Select GSM channel, default Port 0 Select Mode There are two modes to select carrier automatic and manual.

  • Page 34: Call Forwarding

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Mobile network code, used to distinguish between different network operators Location area codes Cell ID (CID) is a generally unique number used to identify each Base transceiver station (BTS) or sector of a BTS within a Location area code (LAC) if not within a GSM network.

  • Page 35: Sim Mode

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.6.12 SIM Mode Dinstar gateway support two types of SIM card installation, which is local and remote SIM management. Item Description Local To use local SIM card which install on gateway, this way is most...

  • Page 36: Cloud Server

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.6.13 Cloud Server The Cloud server is normally configured when the gateway work with SIM Bank or centralized management purpose. Parameters Description Domain Unique domain for the users Port It is define by SIM Cloud. Default value is 2020 Password It is create when add gateway on SIM Cloud.

  • Page 37: Routing Configuration

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Device S/N is the device ID on gateway, find it on the page system information, as below: 4.7 Routing Configuration 4.7.1 Routing Parameter Figure 4-7-1 Routing Parameter Table 4-7-1Description of Routing Parameter Parameters Description Tel->IP Parameter...

  • Page 38: Ip->Tel Routing

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Route calls after The parameters indicate that the gateway will select Tel->IP routes manipulation after number manipulation completed Route calls before The parameters indicate that the gateway will select Tel->IP routes manipulation before number manipulation completed 4.7.2 IP->Tel Routing...

  • Page 39: Tel->Ip Routing

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Destination Its specifies destination Port or Port Group 4.7.3 Tel->IP Routing Figure 4-7-3 Tel to IP Routing Table 4-7-3 Description of Tel to IP Routing Parameters Description This item uses to configure incoming call routes which can be used Tel ->...
  • Page 40 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual It's a default route configured in gateway. It allows any number from source port 0 send call to SIP server with any prefix. Figure 4-7-5 Add Tel to IP routing Add a mobile to VoIP route. It indicates that the calls coming from Port Group 31<Unicom>...

  • Page 41: Manipulaton Configuration

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Add mobile to mobile route,its mainly used for saving the cost between two carriers.It indecates that calls coming from Port 0 will match the prefix 13[58], ”13[58]” include prefix 135 and 138, caller number can’t match prefix 135 and 138 will reject by gateway.
  • Page 42 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual It uniquely identifies a route. Its value is assigned globally, ranging Index from 0 to 31.The route preferentially match the rules which the value of index is smaller It describes the rule for the ease of identification. Its value is...

  • Page 43: Tel->Ip Source Numbers

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual It indicates that calls coming from IP Group will match the prefix ”any”, and the called nubmer which match with the prefix ”2547” will delete 3 digits in front of it and replace it by digit ”0”.
  • Page 44 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual All the caller number must match the source prefix. It specifies the source prefix allow to send call out  Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. Source Prefix  0xxxx: consist of some digits such as 015,08,09 ...

  • Page 45: Tel->Ip Destination Numbers

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual It indicates that all incoming calls which matched with source & destination prefix ”any”, to delete original caller number and replace by 0788888. 4.8.3 Tel->IP Destination Numbers Figure 4-8-5 Tel->IP destination numbers manipulation Table 4-8-3 Description of Tel->IP destination numbers manipulation...
  • Page 46 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual character string All the caller number must match the source prefix. It specifies the source prefix allow to send call out  Any: include anonymous, 0xxxx, 1[2-9] xxxx etc. Source Prefix  0xxxx: consist of some digits such as 015,08,09 ...

  • Page 47: Operation

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual It indicates that calls incoming call from mobile will match the prefix ”any”, and the called nubmer which match with the prefix ”1111” will be added 075 in front of called number. 4.9 Operation 4.9.1 IP->Tel Operation...
  • Page 48 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual gateway  Any: any IP address  IP: specific an IP address  IP Group: specific an IP group All the caller number must match the source prefix. It specifies the source prefix allow to send call out ...

  • Page 49: Tel->Ip Operation

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.9.2 Tel->IP Operation Figure 4-9-4 Tel->IP Operation Table 4-9-2 Description of Tel->IP Operation Parameters Description It is an optional configuration item. To enable following features in this menu:  Forbid Call  Call Back Tel->IP Operation...
  • Page 50 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual prefix indicates the connected number  Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.  0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186 Its specifies number analysis rule  Forbid call ...

  • Page 51: Port Group Configuration

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.10 Port Group Configuration 4.10.1 Port Group Figure 4-10-1 Port Group Figure 4-10-2 Port Group Modify 4.11 IP Trunk Configuration 4.11.1 IP Trunk Figure 4-11-1 IP Trunk Table 4-11-1 Description of IP Trunk Parameters...

  • Page 52: Ip Trunk Group

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual It is an interworking parameter between the remote Softswitch and the SIP server. It specifies the IP address of the peer equipment. It is an interworking parameter between the remote Softswitch and the Port SIP server.

  • Page 53: System Configuration

    Means the initial port when RTP voice stream transmit in the IP network, in general, using the factory default values. When there are several DINSTAR units are deployed and they are in the same network or behind the same NAT, user can try to change it to avoid NAT traversal issue;...
  • Page 54 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual from here USA Standard: Ringback Tone: 440,280,480,280,2000,4000,0,0 frequency: 440/480Hz on:2000ms off:4000ms Busy Tone: 480, 330, 620, 330, 500, 500, 0, 0 frequency: 480/620Hz, on: 500ms off: 500ms Preferred Coders Means the code format when Voice transfer on IP network, support PCMA, PCMU, G.723.1 andG.729AB.
  • Page 55 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual The GSM/CDMA gateway support two dialing mode, one stage and two stage dialing. One stage dialing will obtain called number from INVITE message body, either Request line or To <SIP:xxxxx@host.com> field. Then deliver called number to GSM/CDMA directly.
  • Page 56 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual DTMF DWG2001/DWG2004/DWG2000B-8G support RFC2833 and SIGNAL two ways. DTMF INTERVAL range is 50 ~ 800ms, DTMF VOLUME can use the default Configuration Nat Traversal Include Static NAT, Dynamic NAT and STUN STUN (Simple Traversal of UDP over NATs) is a network protocol. It is allowed to stay behind the NAT (or multiple NAT) client part to identify their clients’...

  • Page 57: Sip Parameter

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual need set Yes, to avoid that the devices can not call in Allow call from IP to PSTN without Registration Refer to "SIP Configuration" -> "Is register”. If "Is register" setting is no, this option...
  • Page 58 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual signaling and media streams are able to penetrate the firewall. Local SIP Port Configuration In order to work different application scenarios, the gateway provides flexible configuration with local SIP port. Random The gateway will generates SIP port after each reboot by random. It is commonly used while 5060 is blocked or conflict with other devices.
  • Page 59 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Register Interval and DNS SRV Is Register Default set yes, if you want the device can make a call without register, set No, Also enable the "Allow Call from IP to PSTN without Registration" and "Allow Call from PSTN to IP without Registration"...
  • Page 60 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual This field specifies the lowest value, in milliseconds, of the retransmission timer for SIP messages. Default specifies 500. This field specifies retransmission timer for T1 timeout of SIP message, in milliseconds. Default specifies 4000.
  • Page 61 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual From Mode when Caller ID Is Available Used to configure "From" Mode when Caller ID Is Available when call from GSM to VoIP Tel/User: From: Caller ID <sip:3001@host.com>;tag=51088abb User/User: From: 3001 <sip:3001@host.com>;tag=51088abb Tel/Tel: From: Caller ID <sip: Caller ID@host.com>;tag=51088abb From: 3001 <sip: Caller ID @host.com>;tag=51088abb...
  • Page 62 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Session timer Interval The initial INVITE request establishes the duration of the session and may include a Session-Expires header and a Min-SE header. These headers indicate the session timer value required by the user agent (UAC). A receiving user agent server (UAS) or proxy can lower the session timer value, but not lower than the value of the Min-SE header.

  • Page 63: Port Parameter

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual SIP Response Not Found Request Timeout Forbidden Busy Here Temporarily unavailable Resource unavailable Service Unavailable Response Code switch This part specifies response codes of SIP between gateway and SIP server. Refer to table SIP Response, the SIP server possibly need some specific SIP response from the gateway.
  • Page 64 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Table 4-12-3 Description of Port Configuration Parameters Description Used to configure ports’ gain, Auto-Dial, etc. Port Configuration ALL ports register The default is no. If set to "yes" ,all the ports will use the same user ID...

  • Page 65: Digit Map

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.13 Digit Map Figure 4-13-1 Digit map Digit Map Syntax: 1. Supported objects Digit: A digit from "0" to "9". Timer: The symbol "T" matching a timer expiry. DTMF: A digit, a timer, or one of the symbols "A", "B", "C", "D", "#", or "*".

  • Page 66: Tools

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual string becomes "411". We have a partial match with "xxxxxxx", but a complete match with "x11", and hence we send "411" to the Call Agent. 2. [2-8] xxxxxx | 13xxxxxxxxx Means that first is "2","3","4","5","6","7" or "8", followed by 6 digits;...

  • Page 67: Syslog

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Step 4. Keep waiting until it prompt ‘Software loaded successfully!’ Step 5. Reboot gateway. Refer to web page Tools-> Restart 4.14.2 Syslog Syslog is a standard for network device data logging. It allows separation of the software that generates messages from the system that stores them and the software that reports and analyzes them.

  • Page 68: Filelog /Filelog Download

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual - ECC, detail information of call control module - RE, the common communication module for SCP and SIM - SCP, the communication protocol between gateway and cloud server The media log is include following traces which defined in system by default...

  • Page 69: Config Backup

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Table 4-14-1 Management Parameter Parameters Description NTP Parameter The Network Time Protocol (NTP) is a protocol and software implementation for synchronizing the clocks of computer systems over packet-switched, variable-latency data networks. User need to fill the NTP Server Address and select Time Zone...

  • Page 70: Ivr Voice Prompt Upload

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual You can restore this configuration in case the unit loses it for any reason or to clone a unit with the configuration of another unit. The configuration backup configurations are in txt format. Please note that you can use a backup file from an older firmware version and use it in a unit with a more recent firmware version.

  • Page 71: Tracert Test

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 4.14.9 Tracert Test Tracert is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. Figure 4-14-7 Tracert Test 4.14.10 Network Capture Network capture is a very important diagnostic tool for maintenance.
  • Page 72 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual how to enable network capture. Voice stream transmit path of the gateway as below: Getting start to PCM capture PCM capture is help to analysis voice stream between GSM/CDMA module and DSP chipset. To enable PCM capture ...
  • Page 73 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Syslog capture is another way to obtain syslog which the same as remote syslog server and filelog. The capture file is save as pcap format so that it can be opened in some of capture software like Wireshark, Ethereal software etc.
  • Page 74 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual  Dialing out through gateway, start talking a short while then hangup the call.  Click Stop to disable RTP capture  Save the capture to local computer The capture is named to ‘capture(x).pcap’, x is serial number of capture and will be added 1 in next time.

  • Page 75: Voice Loopback Test

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Configurable capture options Getting start to custom capture This menu provides more options to capture specific packets as actually needs. 4.14.11 Voice Loopback Test Voice Loopback test should be done on call status. Each call can do one kind of test. After each test, please hang up and call again, refresh web interface and go on the other tests.

  • Page 76: Username & Password

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual DSP Tdm Test DSP TDM Test is the loopback of GSM side. VoIP <-----DSP<----- Module<------ Mobile -----> ------> -------> To start DSP TDM Test:  Make a call test through gateway, the call can be initialed by IPPHONE. Keep the conversation after call establish ...

  • Page 77: Factory Reset

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual When using web or telnet Configuration, please enter default user name and password. User can modify the login name and password. 4.14.14 Factory Reset Figure 4-14-14 Factory Reset Be careful do this operation, after restore factory setting, all the parameters will be changed to the factory default.

  • Page 78: Troubleshooting And Command Line

    5. Troubleshooting and Command Line 5.1 Login DWG & General Knowledge of DWG Command This is a document for some customers who need more details of DINSTAR’s products with command lines. To make sure the system runs successfully, we suggest customers setting DWG by GUI.

  • Page 79: General Purpose Commands In "Ros#" Mode

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 5.2.2 General Purpose Commands in "ROS#" mode Show IP address (show int) Show Time (show clock) Show version (show version) _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 80: Show Sip Information (Show Sip Config)

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Show sip Information (show sip config) _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 81: Show Memory Status (Show Memory Detail)

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Show memory status (show memory detail) Show SIP port status (show sip all) Show Current calls (sh ecc call) _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 82: Show Rtp Session ( Sho Rtp Se)

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Show RTP session ( sho rtp se) Show ASR/ACD statistics (show ecc state) 5.3 Commands in "Config" Mode 5.3.1 Summarize of commands in "config" mode Input "^config" in the "ROS# " to enter "config" mode.

  • Page 83: General Purpose Commands In "Config" Mode

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Input "?" to show the all commands and its information. 5.3.2 General Purpose Commands in "Config" mode Set time (clock set) _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 84: Save The Configuration (Save)

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Save the configuration (save) Restart device (reset eia) Enable debug The command format is deb port + port number, to enable port 0 debug, as below: To enable all ports debug, with the command “deb port all”...

  • Page 85: How To Trace Ecc Logs (Call Details)

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual ROS# ROS#^ada ROS(ada)#ADA CONNECTED ...,WELCOME! ROS(ada)# ROS(ada)#turnon 71 Disable sip trace: ROS(ada)#turnoff 71 5.5 How to trace ECC logs (Call Details) Welcome to Command Shell! Username:admin Password:***** ROS>en ROS# ROS#^config ROS(config)#deb port all Debug All!!.
  • Page 86 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual // enable trace. means port range 0 to 0, means port range from 0 to 8; means enable module trace ROS(ada)#cmd 53 19 disable module trace _______________________________________________________________________________ Shenzhen Dinstar Technologies Co., Ltd.

  • Page 87: The Way To Increase Antenna Isolation

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 6. The Way to Increase Antenna Isolation Several methods are introduced in this document to decrease the interfering effect among antennas with close mounting position. 6.1 Isolate by distance figure-6.1 Theoretic distance value for GSM band Keep distance between antennas as far as possible.
  • Page 88 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 6.3 Isolate by antenna orthogonal polarization Figure 6.3 Isolation by antenna orthogonal polarization In theory, the isolation is unlimited big if the polarization is really orthogonal, like vertical polarization VS horizontal antenna; RHCP (Right Hand Circular Polarization) VS LHCP (Left Hand Circular Polarization).
  • Page 89 DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual In real practical application, the antenna are all elliptic polarization, they have a certain ratio. So putting the same type antennas in orthogonal position will be helpful for isolation. 6.4 Isolate by antenna radiation pattern...

  • Page 90: Frequency Asked Questions

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual Try to modify the antenna mounting position, avoid the major lobe of both antenna overlap, which is also an effective way for high isolation among different antennas, especially for high directivity antenna. It might be difficult to find a perfect position to stagger the major lobe for low directivity antennas, two factors cause this, one is the major lobe is very broad, the other is the radiation pattern is affected by surroundings sensitively.
  • Page 91 4) Make sure the LAN equipment is working, user can try to restart the gateway or router to solve the problem 5) Check whether there is more than one DINSTAR series products in LAN network: some gateways or routers, processing network packet is vulnerable (for example, to multiple network devices or the same protocol network communication, NAT allocated the same conversion communications Channel).

  • Page 92: Glossary

    DWG2000E/F/G GSM/CDMA VoIP Gateway User Manual 8. Glossary GSM: Global System for Mobile Communications CDMA: Code Division Multiple Access FMC: Fixed Mobile Convergence SIP: Session Initiation Protocol MGCP: Media Gateway Control Protocol DTMF: Dual Tone Multi Frequency USSD: Unstructured Supplementary Service Data PSTN：Public Switched Telephone Network...

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