Dinstar DWG2000C User Manual
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Dinstar DWG2000C User Manual

Gsm voip gateway
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DWG2000C GSM VoIP Gateway
User Manual V1.0
Shenzhen Dinstar Technologies Co., Ltd.
Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, Guangdong
P.R.China. 518052
Tel: +86 755 2645 6664
Fax: +86 755 2645 6659
Email: sales@dinstar.com, support@dinstar.com
Website: www.dinstar.com

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Summary of Contents for Dinstar DWG2000C

  • Page 1 DWG2000C GSM VoIP Gateway User Manual V1.0 Shenzhen Dinstar Technologies Co., Ltd. Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, Guangdong P.R.China. 518052 Tel: +86 755 2645 6664 Fax: +86 755 2645 6659 Email: sales@dinstar.com, support@dinstar.com Website: www.dinstar.com...
  • Page 2 DWG2000C-4/8G User Manual Revision Records Document version V1.0 Firmware version 2.22.01.01 Revised by Technical Support Team Date 12/03/2012 Changes The first version 1 / 51 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...

  • Page 3: Table Of Contents

    DWG2000C-4/8G User Manual Table of Contents 1. Equipment Introduction ......................4 1.1 Introduction ........................4 1.2 Applications Scenario ...................... 4 1.3 Product Appearance ......................5 1.4 Functions and Features ....................6 1.4.1 Protocol Standard Supported................6 1.4.2 System Function ....................6 1.4.3 Industrial Standards Supported ................
  • Page 4 DWG2000C-4/8G User Manual 4.6.6 SMS ........................22 4.6.7 USSD........................23 4.6.8 Carrier ........................24 4.6.9 BCCH ........................... 24 4.7 Routing Configuration ....................25 4.7.1 Routing Parameter ..................... 25 4.7.2 IP->Tel Routing ....................25 4.7.3 Tel->IP Routing ....................26 4.8 Manipulaton Configuration ................... 29 4.8.1 IP->Tel Destination Numbers ................

  • Page 5: Equipment Introduction

    This chapter mainly introduces functions and structures of DWG2000C-4/8G. 1.1 Introduction DWG2000C-4/8G is full functions VoIP gateway based on IP and GSM network, which provides a flexible network configuration, powerful features, and good voice quality. It works for carrier grade, enterprise, SOHO, residential users for cost-effective solution.

  • Page 6: Product Appearance

    DWG2000C-4/8G User Manual 1.3 Product Appearance The appearance of DWG2000C-4/8G shows as follow Figure 1-3-1 Front view of DWG2000C-4/8G Table 1-3-1 Description of Front view Index Sign Description Standard antenna interface Interface Indicator of SIM card, status: register, unregister indicator...

  • Page 7: Functions And Features

    DWG2000C-4/8G User Manual 1.4 Functions and Features 1.4.1 Protocol Standard Supported  Standard SIP and MGCP(option) protocol;  Simple Traversal of UDP over NATs (STUN);  Point-to-point protocol over Ethernet (PPPoE);  Hypertext Transfer Protocol (HTTP);  Dynamic Host Configuration Protocol (DHCP);...

  • Page 8: General Hardware Specification

    This chapter mainly introduces DWG2000C-4/8G hardware installation and connection of equipment. 2.1 Installation Notice DWG2000C-4/8G adapts 12VDC. Power adapter, make sure AC power supply grounded well to ensure the reliability and stability; Notes: incorrect power connection may damage power adapter and device.

  • Page 9: Antenna Installation

    DWG2000C-4/8G User Manual 2.2.2 Antenna Installation Figure 2-2-2 Antenna Installation 2.2.3 Network Cable Connection of Equipment Figure 2-2-3 DWG2000C-4/8G connection 8 / 51 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...

  • Page 10: Network Configuration

    DWG2000C-4/8G User Manual 3. Network Configuration In this chapter we will introduce the initial configuration of DWG2000C-4/8G. All of the network parameters of the gateway can be configured by IVR guidance. 3.1 Attentions In each step, if user hears an IVR message of “setting successful”, which means that user has finished this step successfully.

  • Page 11: Dhcp Configuration

    3) Restart the gateway and try again 4. WEB Configuration This charpter describes web configuration of DWG2000C-4/8G. 4.1 Access the System through HTTP The default IP of LAN port is 192.168.11.1,before web access, make sure the PC is able to ping continuously.

  • Page 12: Web Configuration

    Enter username and password and then click “OK” in configuration interface. The default username and password are “admin/admin”. We are strongly recommend to change the default password for security purpose. 4.2 WEB Configuration DWG2000C-4/8G WEB configuration interface consists of the navigation tree and the detail configuration interfaces. Figure 4-2-1 WEB introduce 4.3 System Information System information interface shows the basic information of status information, Mobile information and SIP information.

  • Page 13: Mobile Information

    Table 4-3-1 Description of system information MAC Address Displays current MAC of device, for example: 00-00-00-00-00-00 Network Mode DWG2000C-4/8G works on bridge mode Network Shows IP address and subnet mask DNS Server Displays DNS server IP address in the same network with the gateway System Up Time shows the time period of the device running.

  • Page 14: Sip Information

    Displays registration status information with Softswitch platform or SIP Server Table 4-3-3 Description of SIP information Port The number of SIP channel, DWG2000C-4/8G has 4/8 ports SIP User ID SIP registration account which are provided by the Softswitch and SIP server Register Status Shows the registration status of VoIP channel, including registered and unregistered.

  • Page 15: Statistics

    DWG2000C-4/8G User Manual 4.4 Statistics 4.4.1 TCP/UDP Figure 4-4-1 TCP/UDP Statistics 4.4.2 RTP Figure 4-4-2 PRI Statistics Table 4-4-2 Description of RTP Statistics Port The port of RTP statistics Payload Type The voice code of this channel, Include G.723.1/PCMA/PCMU/G.729AB Packet Period...

  • Page 16: Ip To Gsm Call History

    DWG2000C-4/8G User Manual Port The port of Call statistics Incoming Received The amount of received incoming calls which coming from IP part Incoming connected The amount of incoming calls which have connected Incoming Answered The amount of incoming calls which answered by IP part...
  • Page 17 DWG2000C-4/8G User Manual Figure 4-5-1 Local Network Table 4-5-1 Description of Local network Obtain IP Address Enable the device obtain IP Address automatically by DHCP or not. Automatically Default is enabling Use the Following IP Configure the "IP Address", "Subnet Mask" and "Default Gateway" by...

  • Page 18: Vlan Parameter

    DWG2000C-4/8G User Manual 4.5.2 VLAN Parameter Figure 4-5-2 VLAN Parameter Table 4-5-2 Description of VLAN Parameter Under standard VLAN protocol set VLAN ID. “0” is Data VLAN Data 802.1Q VLAN ID used to management VLAN, and can’t be used to service configure.

  • Page 19: Vpn Parameter

    DWG2000C-4/8G User Manual (0-7) IP address Users can set DHCP or static IP address Management VLAN DNS Users can set DHCP or static DNS server IP address Server 4.5.3 VPN Parameter A virtual private network (VPN) is a network that uses primarily public telecommunication infrastructure, such as the Internet, to provide remote offices or traveling users access to a central organizational network.

  • Page 20: Mobile Configuration

    DWG2000C-4/8G User Manual 4.6 Mobile Configuration This is Mobile Configuration menu. Figure 4-6-1Basic Configuration 4.6.1 Basic Configuration Figure 4-6-2Basic Configuration Table 4-6-1 Description of Basic Configuration Dial Tone Gain It is the dial tone volume of call waiting, dial tone of mobile module when call out.

  • Page 21: 2Mobile Configuration

    DWG2000C-4/8G User Manual API is mainly for third party software which developed based-on Dinstar API Remote API Enable protocol. Its help to provide bulk SMS/ SMS/USSD over IP service. API Server Address It is the remote IP address who uses API. This is an option when selecting "Yes"...
  • Page 22 DWG2000C-4/8G User Manual Table 4-6-2 Description of Mobile Configuration Mobile Number Phone number of current SIM card Enable Call Duration Definite maximum call duration for single call. Example: if Time of single Limitation of single call call set to 10, the call will be disconnected after talking 10*step seconds...

  • Page 23: Pin Management

    DWG2000C-4/8G User Manual Mobile Tx Gain Control IP to GSM side of call the gain. Default is +6 dB. Mobile Rx Gain Control GSM to IP side of call the gain. Default is +6 dB. 4.6.3 PIN Management Figure 4-6-4 PIN Management...

  • Page 24: Ussd

    DWG2000C-4/8G User Manual Table 4-6-5 Description of SMS sending Select Port Users can select a defined channel or random channel to send SMS. Input the recevier’s mobile phone number to send SMS. Mobile phone No. of the receiver Message Content of the SMS. The length is limited to 300 characters.

  • Page 25: Carrier

    DWG2000C-4/8G User Manual 4.6.8 Carrier Figure 4-6-8 Select Carrier This function is used to select carrier. Table 4-6-6 Description of select Carrier Select Port Select GSM channel,default Port 0 Select Mode There are two modes to select carrier automatic and manual. Automatic mode can be automatically search operators.

  • Page 26: Routing Configuration

    DWG2000C-4/8G User Manual Village identification number BCCH Public radio channel Receive Level Receiving signal strong strength Choose a frequency to lock the operations. 4.7 Routing Configuration 4.7.1 Routing Parameter Figure 4-7-1 Routing Parameter Table 4-7-1Description of Routing Parameter Tel->IP Parameter...

  • Page 27: Tel->Ip Routing

    DWG2000C-4/8G User Manual Table 4-7-2 Description of IP to Tel Routing This item uses to configure outgoing call routes which can be used for recieve the calls IP ->Tel Routing from the GSM It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.
  • Page 28 DWG2000C-4/8G User Manual Table 4-7-3 Description of Tel to IP Routing This item uses to configure incoming call routes which can be used for Tel -> IP Routing recieve the calls from the GSM. It uniquely identifies a route. Its value is assigned globally, ranging from 0 to Index 31.The route preferentially match the rules which the value of index is smaller...
  • Page 29 DWG2000C-4/8G User Manual Figure 4-7-5 Tel to IP routing Modify Add a GSM to VoIP route. It indicates that the calls coming from Port Group 31<Unicom> will match the prefix ”x.”, ”x.” is a wildcard string which will match any prefix except ”anonymous” calls. Meanwhile sending the calls destination IP 13<eia>...

  • Page 30: Manipulaton Configuration

    DWG2000C-4/8G User Manual 4.8 Manipulaton Configuration 4.8.1 IP->Tel Destination Numbers Figure 4-8-1 IP->Tel destination numbers manipulation Table 4-8-1 Description of IP->Tel destination numbers manipulation IP->Tel destination It is an optional configuration item, and is used to add a rule for changing...

  • Page 31: Tel->Ip Source Numbers

    DWG2000C-4/8G User Manual Figure 4-8-2 IP->Tel destination numbers manipulation modify It indicates that calls coming from IP Group will match the prefix ”any”, and the called nubmer which match with the prefix ”2547” will delete 3 digits in front of it and replace it by digit ”0”.

  • Page 32: Tel->Ip Destination Numbers

    DWG2000C-4/8G User Manual  0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186 Destination Its specifies destination Port or Port Group Stripped Digits from It specifies the length of the digits to be deleted from left...
  • Page 33 DWG2000C-4/8G User Manual numbers manipulation data. The IP->Tel Manipulation defined the rules of add, and deletion of called numbers, which are referenced by IP->Tel routing. It uniquely identifies a route. Its value is assigned globally, ranging from 0 to Index Description It describes the route for the ease of identification.

  • Page 34: Operation

    DWG2000C-4/8G User Manual It indicates that calls coming from IP Group will match the prefix ”any”, and the called nubmer which match with the prefix ”2547” will delete 3 digits in front of it and replace it by digit ”0”.

  • Page 35: Tel->Ip Operation

    DWG2000C-4/8G User Manual Example: Index 31: barring the certain calling number from IP 14<elastix> Figure 4-9-2 IP->Tel Operation Modify It indicates that calling party from IP 14<elastix> matched prefix 2877, and also called party matched prefix 07 are not allowed call out. The calls match this rule will be rejected by gateway.

  • Page 36: Port Group Configuration

    DWG2000C-4/8G User Manual It is an optional configuration item. Operation configuration essentially Tel->IP Operation involves allow, barring some IP and IP Group send calls to certain numbers. It includes: forbid call, call allowance, auto call, and password authentication. It uniquely identifies a rule. Its value is assigned globally, ranging from 0 to...

  • Page 37: Ip Trunk Configuration

    DWG2000C-4/8G User Manual Table 4-10-1 Description port group Index Port group priority Description Port group decription Select Mode Choose the port that composition port group by drop-down list select mode Port The selected port If you have the need for a group of port the same operation, then port group of configuration can help you improve efficiency.

  • Page 38: Ip Trunk Group

    DWG2000C-4/8G User Manual Example To add a remote IP of Softswitch, set “index” to “31”, SIP port number “5060” Figure 4-11-2 IP Trunk Modify 4.11.2 IP Trunk Group Figure 4-11-3 IP Trunk Group Table 4-11-2 Description of IP Trunk Group...

  • Page 39: System Configuration

    Means the initial port when RTP voice stream transmit in the IP network , in Channel general, using the factory default values. When there are multiple DINSTAR series voice products, and the network gateway or router’s NAT with loopholes, user can try changing this item 38 / 51 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...
  • Page 40 PSTN Incoming Calls the device will play dial tone DTMF DWG2001/DWG2004/DWG2000C-4/8G support RFC2833 and SIGNAL two ways. DTMF INTERVAL range is 50 ~ 800ms, DTMF VOLUME can use the default Configuration Include Static NAT and STUN, NAT’s UDP simple cross...

  • Page 41: Sip Configuration

    DWG2000C-4/8G User Manual from IP to PSTN In General, SIP phones are based on # as the end, if this option is set to No, the Use # as End Key dial-up will end expires dial-up time Bit of between the dialing time ,over the time will be seem as end of dial Interdigit Timeout 4.12.2 SIP Configuration...

  • Page 42: Port Parameter

    DWG2000C-4/8G User Manual The DNS query type defines the type of information that will be requested from DNS DNS query type server DNS refresh The interval of DNS refresh, Range from 0 to 60000 mins, 0 means disable default interval value is disable.

  • Page 43: Digit Map

    DWG2000C-4/8G User Manual Table 4-12-3 Description of Port Configuration Port Configuration Used to configure ports’ gain, Auto-Dial, etc. ALL ports register used The default is not. If set to "yes" ,all the port will use user ID same user ID...
  • Page 44 DWG2000C-4/8G User Manual Digit Map Syntax: 1. Supported objects Digit: A digit from "0" to "9". Timer: The symbol "T" matching a timer expiry. DTMF: A digit, a timer, or one of the symbols "A", "B", "C", "D", "#", or "*".

  • Page 45: Tools

    DWG2000C-4/8G User Manual 2. [2-8] xxxxxx | 13xxxxxxxxx Means that first is "2","3","4","5","6","7" or "8", followed by 6 digits; or first is 13, followed by 9 digits. 3. (13 | 15 | 18)xxxxxxxxx Means that first is "13","15" or "18", followed by 8 digits.

  • Page 46: Config Backup

    DWG2000C-4/8G User Manual Table 4-14-1 Management Parameter Voice Prompt Language Select the language of voice prompt. There are two kind of voice : English and Chinese Syslog Paremeter Syslog is a standard for network device data logging. It allows separation of the software that generates messages from the system that stores them and the software that reports and analyzes them.

  • Page 47: Ivr Voice Prompt Upload

    DWG2000C-4/8G User Manual 4.14.5 IVR Voice Prompt Upload By default, when PSTN call incoming, the system will play the default IVR, and also the user can load custom IVR. Figure 4-14-5 IVR Voice Prompt Upload NOTE: the customize voice files can be recorded using Windows recording programs, the sound format is 8000Hz, 16 bit sampling in mono, with WAV format, size of files can not exceed 190KB 4.14.6 PING test...

  • Page 48: Login Password

    DWG2000C-4/8G User Manual 4.14.8 Login Password Figure 4-14-8 IVR Voice Prompt Upload When using web or telnet Configuration, please enter default user name and password. User can modify the login name and password. 4.14.9 Factory Reset Figure 4-14-9 Factory Reset 47 / 51 www.InternetVoipPhone.co.uk | sales@internetvoipphone.co.uk | 0800 088 4846...

  • Page 49: Restart

    DWG2000C-4/8G User Manual Be careful do this operation, after restore factory setting, all the parameters will be changed to the factory default. 4.14.10 Restart Figure 4-14-10 Restart 5. FAQ 5.1 Device has been connected to network physically, but cannot access the gateway 1) Make sure the network cable is ok , can through view the device network port indicator light to determine the physical connection is working or not;...
  • Page 50 4) Make sure the LAN equipment is working, user can try to restart the gateway or router to solve the problem 5) Check whether there is more than one DINSTAR series products in LAN network: some gateways or routers, processing network packet is vulnerable (for example, to multiple network devices or the same protocol network communication, NAT allocated the same conversion communications Channel).

  • Page 51: Glossary

    DWG2000C-4/8G User Manual 6. Glossary GSM: Global System for Mobile Communications CDMA: Code Division Multiple Access FMC: Fixed Mobile Convergence SIP: Session Initiation Protocol MGCP: Media Gateway Control Protocol DTMF: Dual Tone Multi Frequency USSD: Unstructured Supplementary Service Data PSTN：Public Switched Telephone Network...

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