Ending A Conference And Placing All Parties On Hold; Using Record-A-Call; Using Group Listen - Mitel 5312 User Manual

Call Features

Ending a Conference and Placing all Parties on Hold

You can end a conference and place all conference parties on Individual Hold, allowing you to
toggle between the held parties and speak to one party at a time.
To end a conference and place all parties on Individual Hold:
To toggle between the held callers:

Using Record-A-Call

.
You can use Record-A-Call to record an ongoing call as a mailbox message.
retrieve the message from your voice mailbox. The Record-A-Call feature stays active after the
other party hangs up, so you can add to the recorded call with your own message.
To use Record-A-Call:
To stop Record-A-Call:

Using Group Listen

You can use Group Listen to activate the speaker while you use the handset or headset to
continue speaking. This allows other people to hear the other party on the call while the other
party can only hear you (through the handset microphone). You cannot use Group Listen in
Handsfree Mode.
To use Group Listen:
1.
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Press the Conf button, and then press
HOLD appears.
Press (Hold) twice for internal parties or the applicable Call button for external
parties.
This feature is not supported for peer-to-peer (P2P) calls. Contact your system
NOTE
administrator for more information.
1. While on a call, press
RECORD-A-CALL appears.
2. Enter the voice mailbox number where you want the recording to be saved.
RECORD-A-CALL IN PROGRESS appears, and both you and the calling party hear a
confirmation tone (if enabled).
Your system administrator can assign the Record-a-Call voice mailbox
NOTE
destination. If so, you do not need to enter the voice mailbox number.
Do one of the following:
•
Press (Special), and then dial 385.
•
Hang up.
While on a call, press
LISTEN ON appears, and you hear a confirmation tone. The other party does not hear
the confirmation tone. Dial 312 again to turn Group Listen off.
This feature may or may not be enabled for your system.
(Hold). CONFERENCE PARTIES ON
(Special), and then dial 385. REQUESTING
(Special), and then dial 312 to turn Group Listen on. GROUP
Mitel ® 5312/5324 IP Phone User Guide – Issue 1, September 2009
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