HP TC4100 Operation And Maintenance Manual page 75

Chapter 4
Table 4-1. POST Error Codes
Code Description
0400 CD-ROM boot error
0401 CD-ROM drive not
responding
0500 Hard Disk (primary)
controller boot error
053X Hard Disk drive
connection problem
(This does not apply to
tc4100)
(Error code #0530 is
the primary channel
cable IDE1 and #0531
is the secondary
channel cable IDE2)
Problem/Solution
POST has detected the CD-ROM drive has reported an error during
its self-test.
To correct this:
1. If a CD-ROM disk is present, verify it is correctly inserted.
2. Verify the CD-ROM drive door or tray has not been opened or
closed during the self-test.
3. Verify all data cables and power cables are firmly connected.
4. If the problem persists, your CD-ROM drive may need to be
replaced. Contact your service representative.
POST has detected the CD-ROM drive is not responding, but is
configured in the Setup utility.
To correct this:
1. If the CD-ROM drive has just been removed, press F4 to automat-
ically validate the change.
2. Verify all data cables and power cables are firmly connected.
3. If the cable is damaged, connect the CD-ROM to another cable, if
available. The Setup Utility and the 32-bit disk access driver may
need to be modified accordingly.
4. If the problem persists, your CD-ROM drive may need to be
replaced. Contact your service representative.
POST has detected a general failure on the integrated (primary) hard
disk controller.
To correct this:
1. Restart your HP Server.
2. If the error persists, your system board may need to be replaced.
Contact your service representative.
POST has detected a hard disk drive on the second (slave) position on
the IDE cable, but no hard disk has been found on the first (master)
position.
To correct this:
1. If only one hard disk is connected on the cable, disconnect the
hard drive and use the other connector to re-connect the hard drive
into the first (master) position.
2. If two disks are connected on the cable, verify all data cables and
power cables are firmly connected for both hard disk drives.
3. If the error message appears just after a hard disk drive installa-
tion, check for master/slave specific jumper configurations in the
hard disk drive installation manual.
4. If the problem persists, the hard disk drive may need to be
replaced. Contact your service representative.
Error Messages
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