HP Tower S erver tc4100 Operations and Maintenance Guide Online Version: 2.1 December 2002...
Pentium™ is a U.S. trademark of Intel Corporation. 3M is a trademark of the Minnesota Mining and Manufacturing Company. Torx CamCar/Textron, Inc. Tinnerman Hewlett-Packard Company Network Server Division Technical Communications/MS 45SLE 10955 Tantau Avenue Cupertino, CA 95014 USA © Copyright 2002, Hewlett-Packard Company.
NIC Indicators ......... . . 14 Applying Power to the HP Server tc4100 ....... 14 Powering Up the HP Server tc4100 .
Configuring the HP Server tc4100 ........54...
CD-ROM Drive Problems ........94 The Server will not boot from a bootable CD ......95 SCSI Problems .
9 Specifications ..........122 System Details .
1 Control and Indicators Front Panel Control and Indicators This chapter describes the controls, ports and indicators on the front and rear of the HP Server tc4100. Figure 1-2, Figure 1-3, and Figure 1-1. HP Server tc4100 Pedestal (front view) Figure 1-4 below show the HP Server tc4100 as pedestal and rack models.
Chapter 1 Control Panel Indicators Hot Swap Hard Drives (8 bays) Hard Drive Lock Figure 1-2. HP Server tc4100 Pedestal Bezel Figure 1-3. HP Server tc4100 Rack (front view) Control and Indicators CD-ROM Drive Non-hot-swap Drives (optional) Flexible Disk Drive (Floppy)
Figure 1-4. HP Server tc4100 Rack Bezel NOTE If the HP Server Remote Management Card accessory is installed, certain LEDs will function differently. The table below describes the LED functionality with and without the HP Server Remote Management Card accessory.
Control/LED Description Power On/Off/ This button turns the HP Server tc4100 power On or Off, and if available, also Sleep Button transitions the Server between Power On and sleep states. If sleep states are not available, then this button only turns power On or Off.
Please see LED’s on power supplies for further diagnosis (See Power Supply Indicator) If the HP Server Remote Management Card is not installed, the LED behavior observes the following changes: •...
• ON (color amber): The component needs attention (failure, pre-failure, early-warning condition, configuration error, etc.). Whenever an LED turns on, the HP Server tc4100 notifies you by turning the System LED (located in the front panel) to amber or red.
Reboot the HP Server tc4100. Check that the installed memory is HP PC133 ECC SDRAM memory. If this is not correct, replace all DIMMs that are not HP PC133 ECC SDRAM memory. Check the stepping of the processors. Replace any processors that do not have compatible steppings.
Amber (Solid on all drives): Missing SCSI jumper cable OR SCSI Management Board Non-Hot Swap Disk Drive Indicators For more information on the HP Tape Drive and its error codes, refer to the documentation provided with the tape drive or to Hewlett-Packard’s web site, at: http://www.hp.com See also the “Mass Storage Devices”...
Chapter 1 Power Supply Indicator Each HP Server tc4100 Power Supply has an indicator as shown in own power cord connection. The HP Server tc4100 comes with one Power Supply (standard); a second Power Supply for redundancy is optional. NOTE The release latch, which is spring loaded, must be up to insert the power cord.
10/100 Mbps LED Applying Power to the HP Server tc4100 Powering Up the HP Server tc4100 1. Ensure that the HP Server tc4100's power cord or power cords are connected to the power source. Figure 1-8. 2. Press the Power button on the front control panel. See...
Connecting AC Power to Multiple-Server Configurations The HP Server tc4100 temporarily draws a large “inrush current,” when first connected to an AC power source. When the AC Power is turned off, inrush does not occur. However, in “standby mode” the AC power stays on and the DC power is turned off.
2 External Connectors Unless otherwise noted, the following features apply to all models. Some features are factory installed; others are optional. Mini-DIN (PS/2) for Mouse and Keyboard Table 2-1. Mini-DN Signal Description Pin Number Serial Port Table 2-2. Serial Port Signal Description Pin Number Signal Description Data carrier detect...
Chapter 2 Table 2-2. Serial Port Signal Description Pin Number Signal Description Clear to send Ring indicator Parallel Port Table 2-3. Parallel Port Signal Description Pin Number Signal Description Strobe5 Data bit 06 Data bit 1 Data bit 2 Data bit 3 Data bit 4 Data bit 5 Data bit 6...
Chapter 2 Table 2-4. USB Signal Description Pin Number NOTE Use of the USB port is supported for printers, scanners, and external modems. Standard Video The built-in video uses the standard 15-pin analog display pinout configuration. The pinouts for your monitor may vary.
Chapter 2 Standard SCSI Table 2-6. SCSI Pin Signals Pin Signal S1 (+DB 12) S2 (-DB 13) S3 (+DB 14) S4 (+DB 15) S5 (+DB P1) S6 (+DB 0) S7 (+DB 1) S8 (+DB 2) S9 (DB 3) S10 (+DB 4) S11 (+DB 5) S12 (+DB 6) S13 (+DB 7)
Chapter 2 Standard LAN GRN LED Table 2-7. LAN Signal Description Pin Number YEL LED Signal Description Data signal Not used Ground Power (+5 V dc) Clock signal Not used External Connectors...
Opening and Closing the HP Server tc4100 Introduction This section describes how to safely extend the rack-mounted HP Server tc4100 out of the rack and how to remove and replace the covers from the HP Server tc4100 either rack-mounted or in the pedestal. This section also describes how to remove and replace the pedestal base from the HP Server tc4100.
7. Press in on each blue Slide Release button (2) with both hands to slide the HP Server tc4100 out of the rack. 8. Pull the Server out of the rack until it snaps into the safety locks in each slide with a click.
Chapter 3 Installing and Configuring 9. To remove the top cover, pull the latch up and lift the top cover away from the server. See Figure 3-1. Figure 3-1. Removing HP Server tc4100 Covers 10. To remove the front bezel, press down on the two self-locking tabs as shown in Figure.
12. Pull the bezel away from the front of the HP Server tc4100. WARNING Do not operate the HP Server tc4100 with the bezel removed due to the possibility of damaging the system with Electrostatic Discharge (ESD) or with foreign objects shorting out exposed electronic circuits.
25. Return the HP Server tc4100 to normal operation. Removing Covers – Pedestal Use this procedure to remove the bezel and covers (left & right) on the pedestal version of the HP Server tc4100. • If you are installing hardware options, you must remove the front bezel and top cover. The hardware options include accessory boards, DIMMs, and an additional processor.
Figure 3-3. Removing the HP Server tc4100 Bezel CAUTION To prevent damage to the covers, support the cover as you remove it from the HP Server tc4100. The Server’s covers can be easily damaged. 6. If necessary, remove the right side cover by lifting the plastic latch.
17. Swing the top of the bezel toward the chassis until it snaps into place. Removing the Pedestal The pedestal version of the HP Server tc4100 mounts to an anti-tip pedestal, which can be easily removed, if necessary. 1. Perform Steps 1-4 in the previous section,...
Chapter 3 Installing and Configuring 3. Turn the Server over onto its top and pull up on the two tabs as shown in Figure 3-5. Figure 3-5. Removing the Pedestal 4. Slide the pedestal to the rear of the Server.
The non-hot swap drives include the IDE CD-ROM and the 3.5 inch flexible disk drives which are standard for all HP Server tc4100 models and ship with each unit. The two empty drive shelves beneath the CD ROM drive support other non-hot swap SCSI devices, such as hard drives, tape back-up devices, or other HP-tested (LVD or SE) SCSI accessories.
Figure 3-6. Standard Mass Storage Configuration Boot Priority This section details the HP Server tc4100’s boot order by highest to lowest priority. The on-board SCSI controller has two channels, A and B. Channel B is typically used to control the Hot Swap SCSI drives. Channel A is typically used to control the internal non-hot swap SCSI drives.
You can only use low-profile (1.0 inch) drives in the Hot Swap cage. Be sure to use filler panels to cover any open slots. The HP Hot Swap drives come set for LVD SCSI operation and without device ID or termination.
Hot Swap mass storage cage. If there are gaps in the cage, the drives may not receive the proper ventilation and could suffer thermal damage. • In rack configuration, start from the left of the Hot Swap drive cage when adding hard drives in the HP Server tc4100.
This cable can be connected only to the non-hot swap drives and the embedded SCSI A channel and a has a termination at the end. PCI SCSI Card or a PCI HP NetRAID card. This cable always connects to This cable is typically connected to the...
Chapter 3 Main Power Cable Rear Locator Connector Intrusion Switch Connector Two 64 bit PCI Slots Four 32 bit PCI Slots Figure 3-8. SCSI Connectors for Hot-Swap and Non-Hot Swap Drives DIMM (4 places) 1 2 3 To Floppy To Control Drive Panel Switch...
Chapter 3 Installing Hot Swap Hard Drives Use this section to install Hot Swap hard drives in the Hot Swap drive cage. CAUTION Protect the drive from static electricity by leaving it in its antistatic bag until you are ready to install it. Before handling the drive, touch any unpainted metal surface to discharge static electricity.
Chapter 3 4. Gently slide the drive module into the cage and stop when you feel resistance. 5. Verify that the two pins behind the pivot end of the handle engage the holes in the edge of the cage. 6. Press the ejector handle in until you feel the latch click into place. Closing the ejector handle engages the drive with the electrical connector in the Hot Swap drive cage and seats the drive.
1. Shut down the HP Server tc4100’s NOS. 2. Disconnect the power cords. 3. If working on a pedestal-mounted Server, remove the covers and front bezel and gain access to the HP Server tc4100’s non-hot swap-drive bays. 4. If working on a rack-mounted Server, follow the appropriate instructions to safely extend the Server from the rack.
(half height or full height), and the Hp Server location in which the tapes are supported. the HP Server tc4100 rack and pedestal versions with the locations for the different SCSI Tape Drive models. UseFigure 3-12 to match the codes on the “Supported Location”...
Figure 3-12. SCSI Tape Drives Supported Location Connecting External SCSI Devices An accessory can be ordered for the HP Server tc4100 which will provide an external SCSI connection from the SCSI A connector embedded on the system board. A SCSI disk controller board or a DAC board inserted into one of the PCI slots may also provide an external SCSI connection.
1. To gain access to the HP Server tc4100, perform one of the procedures listed below. NOTE It is not necessary to remove the system board from the HP Server tc4100 to install the additional DIMM memory. • If the Server is mounted on the pedestal, perform Steps 1-8 from •...
Chapter 3 3. Locate the DIMM slot for installation and spread the two retaining clips outward. See Notch (2 places) DIMM Slot 4. Ensure retaining clips are open and then align the notches on the DIMM with the keys on the DIMM slot, holding the DIMM at a 90°...
8. If the Server is in a rack installation, return the chassis into the rack. 9. Reconnect the power cord(s). 10. Power on the HP Server tc4100 according to the respective NOS power up instructions. 11. Return the HP Server tc4100 to normal operation.
HP Server tc4100 before removing any DIMMs. 1. If you have not already removed the appropriate cover from the HP Server tc4100, perform one of the procedures listed below.
The HP Server tc4100 supports the Pentium III processors at a front side bus (FSB) speed of 133 MHz. Advanced processors may be supported as each one becomes available. Contact HP or your reseller for details.
2. Gracefully shut down the network operating system according to directions in your NOS documentation. 3. Press the power switch on the HP Server tc4100's control panel when prompted by the operating system. Normally, this completes the shutdown procedure.
When installing a second processor, the processor speed is set automatically. No manual setting of switches is necessary. NOTE The System board is shown removed from the HP Server tc4100 for simplicity in the following figures, but it is not necessary to remove the system board to install the new processor module.
Chapter 3 8. Remove the processor module from the sealed bag. Pin 1 Marker Lower Lever 9. Align the additional processor module over the secondary processor module socket by matching the corner of the processor that has fewer pins with the corner of the socket that has fewer pins. 10.
• Center the heat sink properly over the additional processor • Locate the bottom notched edge of the heat sink and, when placing the heat sink over the processor, be sure that the notched edge faces the front panel of the HP Server tc4100. CAUTION Minimize any twisting or lateral sliding when installing the heat sink on the processor.
For a list of tested PCI boards, check for compatibility in Configuration Assistant on the Navigator CD-ROM or look for the Hardware Tested Products list for the HP Server tc4100 under the Service and Support topic for the specific NOS used in the Server at HP’s web site: http://www.hp.com...
The HP Server tc4100 provides various ways to automatically share interrupts in the Server. The sharing mode can be selected under the heading “Sharing Algorithms” in the Setup Utility. The IRQs are automatically assigned during boot up for each PCI slot and embedded device in the Server, avoiding any IRQ conflicts and providing the best performance.
3. Follow the instructions in the respective NOS (network operating system) documentation to gracefully shut down all networking software and applications. 4. Press the power button on the HP Server tc4100's control panel when prompted by the operating system. Normally, this completes the shutdown procedure.
For details, refer to Boot Priority earlier in this chapter. 7. Identify the desired slot (1 through 6), before installing the accessory board. 8. Remove the slot cover from the Server’s rear panel, before installing the new board into the slot, as shown Figure 3-21.
Refer to the accessory board documentation for connection requirements. 14. If accessory board installation is complete, re-assemble the Server. 15. If all installation work is complete, return power to the Server according to the respective NOS power up instructions. 16. Use the respective NOS software to ensure the correct software drivers for the PCI board are loaded and verify correct operation.
Chapter 3 Configuring the HP Server tc4100 Introduction This chapter supports setting up software on your HP Server tc4100. You may choose to do this before or after you install the Server in the rack. HP Server tc4100 Navigator CD-ROM The HP Server tc4100 Navigator CD-ROM provides you with two choices for running the CD-ROM and accessing its configuration information and utilities.
• Product Registration Register your HP Server tc4100 and find out about the additional services HP offers to help keep your server up and running. Before the HP Navigator main menu is displayed, you may be prompted to set the language, time, and date. You can also set the language displayed by the BIOS.
2. Press the CD-ROM drive eject button. 3. Place the HP Server tc4100 Navigator CD-ROM in the drive and press the eject button again to close the drive. The CD-ROM will start automatically, using the auto-run feature, as soon as the drive closes.
Lists hardware and software products tested with HP Server systems. 2. BIOS and Firmware Update Updates your server's BIOS code and firmware with the versions on the CD. This step will be automatically skipped if there are no mismatches between the BIOS on the system and on the CD.
Configuration Advisories, the Custom Configuration screen displays the following menu: Essential Steps • Configure Disk Array: This configures your HP disk array, but requires you to fill out the Disk Array Configuration Worksheet, before proceeding. Click Help for more details. • Execute Card Utilities: This executes the available configuration utilities for installed cards.
Go to the Management Web site on the HP Web Site at: http://www.hp.com to view information on HP Toptools and all other HP Server tc4100 management options for your Server. • Read the HP Netserver/Server Management Reference Guide included with your Server. This guide covers Toptools and all other HP Server tc4100 management utilities and options for the HP Server tc4100.
Symantec Corporation that allows you to take control of Microsoft Windows NT Servers across the network or over a modem. Refer to the HP Server tc4100 Online Documentation CD-ROM for details, or the HP Server Remote Management Card User Guide.
Setup Utility The HP Server tc4100 has a Setup Utility (BIOS) in read-only memory. The utility features several system configuration and housekeeping options, including security, and system console characteristics. The following sections describe how to access the Setup Utility and how to perform selected tasks.
Changing the System Date and Time Use this topic to change the HP Server tc4100's date and time and refer to the following procedure. 1. To reach the Setup Utility, boot or reboot the system and press F2 when prompted.
Setting the HP Server tc4100's Boot Passwords Use this topic to set a password to boot the HP Server tc4100. You can have a separate administrator password and a user password, but the user password is limited in access once booted.
12. Press Enter to toggle [Disabled] to “Enabled” in the Network Server Mode field. Setting this mode to Enabled will cause the HP Server tc4100 to prompt for a password when booting from a diskette or a CD-ROM, but will not require a password when booting from a hard drive. The power-switch and keyboard will remain locked until the password is typed.
4. [Network Boot] The list provides the current boot order of the internal device types, including a NIC in the HP Server tc4100 connected to a network with a boot prom. If the [Hard Drive] selection is moved to the top of the boot list, it will use the logical hard drive selected in Steps 5-6 to boot the system.
3. Press F10 to save and exit the utility. Clearing CMOS via the System Board Switches 1. To clear CMOS configurations using the System Board switch, power down the HP Server tc4100 and open the side panel to gain access to the System Board.
Using the HP Navigator CD-ROM in any Windows PC does not allow you to perform any configuration tasks, but it does allow you to view the configuration instructions before or after installing and setting up your HP Server tc4100. The Navigator CD-ROM will autorun on any PC with Windows 95 ...
• Diagtools Diskette – This submenu helps you create the Diagtools Diskette. • Support Web Page – This submenu option takes you directly to the HP Support web page if your PC has an Internet connection and a browser. If not, it provides you with the current Internet address for HP Support.
10. Close the screen and scroll to “System README” and read it carefully or select to save or print it before beginning your installation. The System README file contains the latest information to help you install your HP Server tc4100. 11. Access the other Menu items as required, such as “Configuration Advisor” under “Guide to Configure Server.”...
Error messages (POST Codes) are encountered if an error condition occurs during the boot process of the HP Server tc4100. All codes and their respective descriptions are listed in the following table; all the codes may not apply to your server.
0108 Mouse and Keyboard connections reversed Problem/Solution A key on the keyboard has been pressed during POST of the HP Server. To correct this: 1. Ensure nothing is placed on the keyboard and no key is acciden- tally pressed down.
2. Verify the flexible drive type configured in the Setup utility matches the flexible disk drive installed in the HP Server. 3. Verify all data cables and power cables are firmly connected. 4. If the problem persists, your flexible disk drive may need to be replaced.
POST has detected a general failure on the integrated (primary) hard disk controller. To correct this: 1. Restart your HP Server. 2. If the error persists, your system board may need to be replaced. Contact your service representative. POST has detected a hard disk drive on the second (slave) position on the IDE cable, but no hard disk has been found on the first (master) position.
DIMMs. To correct this: 1. If additional memory was just installed in your server, please ver- ify the installation conforms to the description in the User's Guide. 2. If this error was reported when no additional memory was just installed, restart the server.
POST has detected an error in the cache memory module. To correct this: 1. Verify the processor module is installed correctly. Refer to “Mem- ory Modules” in Chapter 3, “Installing TC4100 “ for handling pre- cautions. 2. If the problem persists, the processor module may need to be replaced.
To correct this: 1. Ensure both processor modules in the server have the same prod- uct code, which should include the type, heat sink, and speed. 2. If not, replace one or both to ensure both are the same product code.
Chapter 4 Table 4-2. Beep Codes Beeps POST Routine Description 1-3-1-3 Test 8742 Keyboard Controller 1-3-4-1 RAM failure on address line xxxx* 1-3-4-3 RAM failure on data bits xxxx* of low byte of memory bus 2-1-2-3 Check ROM copyright notice 2-2-3-1 Test for unexpected interrupts Search for ROMs.
When the server boots, a series of tests are displayed on the screen. The number of tests displayed depends on the configuration of the server. The following are the kinds of errors a user might get with the HP Server.
• Close the side panel and connect all cables. • Turn on the monitor and the server. • If the server now works, replace the boards and accessories one at a time to determine which one is causing the problem.
In order to be effective, diagnostic software tools must be used in the context of a wider troubleshooting procedure. Diagtools for HP Servers is a set of offline diagnostic tests, including tests for system and processor components, memory and storage elements, ports, and input/output devices. Diagtools is supplied on the HP StartUp CD-ROM.
• parallel ports • video monitor Diagtools is an offline diagnostic. Offline diagnostics do not use the main operating system (OS) of the HP Server. The alternate Diagtools OS has far fewer features than the full-fledged OS. Thus, its capabilities are limited to a set of basic tests and a series of advanced tests.
HP Server. Toptools is located on the HP Toptools CD-ROM. For sites with a single-server installation, you may not need the power of the web-based HP Toptools. Instead, HP Toptools Auto Alert and HP Instant Toptools, included on the HP Server Navigator CD-ROM can provide all the tools you need to manage your small business environment.
6 Troubleshooting Preventive Maintenance Refer to this table for preventive maintenance procedures for this HP Server tc4100. Be sure to turn off power to the HP Server tc4100 when cleaning it. Table 6-1. Preventative Maintenance Procedures Component Keyboard Monitor screen...
Contacts – How to get help or provide feedback. If you need assistance, HP recommends contacting your reseller or going to the HP website first. Refer to the topics listed above. If you need immediate telephone assistance, contact the HP Customer Support Center by referring to the list of telephone numbers in the HP Server Warranty and Service/Support booklet provided with the HP Server.
• If it is a hardware error, follow the instructions to log users off the LAN and power down the HP Server. Reboot and watch for any POST error messages and listen for any beep codes as the HP Server goes through POST then look up the error message in Chapter 5 of this Service manual.
8. Check all cable and power connections, including those in the rack. If the HP Server is not powering on, unplug the AC power cords and wait 20 seconds then plug the AC power cords in again and restart the HP Server.
3. Press <F10> to save changes and exit the BIOS Setup Utility. BIOS Update/Recovery Use this procedure to update the HP Server system BIOS with the latest BIOS version. HP regularly posts a new version of the HP Server BIOS on the website to improve the HP Server’s performance.
Refer to the appropriate HP Server Operation and Maintenance Guide for the location of the password dipswitch. Supervisor Password 1. Power off the HP Server. Remove the covers and locate the password dipswitch and move to the opposite position. Open = Off...
2. Power on the HP Server. When the memory count appears on the screen, power off the HP Server. 3. Move the password dipswitch back to the original position. 4. Power on the HP Server. The system BIOS Setup Utility will allow access to it now without having to enter any password.
1. Verify the HP Server’s power cord is plugged in to a known good power source. 2. Is the On/Off/Sleep LED on the front of the HP Server tc4100 a steady green, which indicts it is getting power? 3.
The HP Server should not be re-populated with components until video is produced. For each step taken, be certain to unplug the power for 30-60 seconds prior to powering the HP Server back on. For each power up attempt, allow at least 60 seconds for the HP Server to produce video.
• Exit out of the BIOS Setup Utility, making sure to save changes before exiting. On reboot, see if the issue is resolved with the good battery in the HP Server. If this still does not resolve the issue, please contact the HP Customer Support Center for further troubleshooting assistance before replacing any parts.
6. Try a known good cable. 7. If the printer’s parallel date cable is plugged into the HP Server after the server is on, reboot the HP Server. 8. Examine the printer for a paper jam. 9. Run the printer self-test. Refer to the printer’s manual for instructions.
Chapter 6 2. If a KVM switch box is used with this HP Server, remove the mouse and plug the mouse directly into the mouse port on the HP Server.. NOTE Make sure the mouse is plugged into the mouse port and not the keyboard port.
Figure 6-2. Opening the CD-ROM Drawer 3. Remove the disk and close the drawer. 4. After you remove the disk, start the HP Server tc4100 and try to open the drawer again with the Eject Button or software commands. If the drawer still will not open, call HP Customer Support for further assistance before replacing any parts.
POST. 3. Determine what the boot order is for the HP Server. To verify that the SCSI boot controller board is in the correct position in the boot order, enter F2 on POST to access the system BIOS Setup Utility. The boot order can be viewed and changed from this utility.
2. If the SCSI controller still does not banner on POST: a. Do all the previous to power off the HP Server then move the SCSI controller board into another slot. b. If this still does not resolve the issue: o Clear CMOS (See the previous instructions in this chapter on Clearing the BIOS Configuration.)
6. Ensure all installed SCSI controllers are configured correctly. 7. If the SCSI devices installed in an external connected to the HP Server operate in Ultra SCSI or FAST SCSI mode, this may cause a problem. The SCSI controller board and the internal SCSI devices normally provided with the HP Servers operate in Ultra 160 SCSI mode.
Always wear an antistatic wrist guard when working inside the HP Server. If the problem persists: 1. Power off the HP Server, unplug the power cord from the power source and remove the left side cover. 2. Locate and reseat the memory modules.
Connect the NIC to a known good network connection. If there are still no lit LEDs, do the following: 2. Power off the HP Server and unplug the power cord/s from the power source. Remove the left side cover. NOTE The HP Server tc3100 has an integrated NIC so skip the following steps unless a PCI NIC is installed in the server.
5. When the latch is fully lifted, the access panel slides back towards the rear of the server. The panel can then be lifted off the server chassis.
Chapter 7 8. From the front of the server, press the two tabs on the sides of the flexible disk drive and slide the drive forward and out of the chassis.. 9. The blue plastic rails need to be removed from the original flexible disk drive and insert them on the new drive.
9. Disconnect the IDE cable and the power cable from the back of the CD-ROM drive 10. .From the front of the server, locate the CD-ROM drive and push in on the blue tabs on the sides of the CD- ROM drive and slide the CD-ROM drive forward out of the chassis.
Replacing the Hot Swap Drive Cage Backplane Removing the Hot Swap Drive Cage Backplane 1. Power down the HP Server and disconnect the power cord(s) from the back of the server. WARNING The power supplies continue to provide standby voltage to the HP Server until the power cord(s) is/are disconnected.
Chapter 7 12. Release the mount plate from the chassis by first raising it up slightly out of the lower slot, and then swinging it out towards the rear of the server and lifting it out of the chassis. See Captive screw Figure 7-3.
Chapter 7 Removing the Fan Assembly 1. Power down the HP Server and disconnect the power cord(s) from the back of the server. WARNING The power supplies continue to provide standby voltage to the HP Server until the power cord(s) is/are disconnected.
4. Lift the fan tray up and out of the chassis. Installing the Fan Tray Install the new fan tray and air scoop, then reverse the steps listed above to reassemble the server. Installing the Fan Assembly Install the new fan assembly then reverse the steps listed above to reassemble the server.
Replacing the Power Supply Replace a failed power supply or install a redundant power supply in the HP Server. Only one power supply (425 Watt) is required for the HP Server. If power supply backup or redundancy is required, then an additional power supply may be installed in slot #2.
Chapter 7 Replacing Parts Power Supply 1 Power Supply 2 (or Filler panel) Filler panel Figure 7-7. Power Supply Location 2. Remove the AC power cord from the inlet on the supply. 3. Loosen the two captive screws. 4. Grasp the handle and use your thumb to depress the release latch. 5.
Replacing the System Battery The HP Server uses a Lithium battery to support the real time (Time and Date) clock and configuration data in NVRAM. If your HP Server repeatedly loses its configuration, or the time of day clock stops, replace the battery.
Replacing the System Board Assembly Removing the System Board 1. Power down the HP Server and disconnect the power cord(s) from the back of the server. WARNING The power supplies continue to provide standby voltage to the HP Server until the power cord(s) is/are disconnected.
4. When the latch is fully lifted, the access panel slides back towards the rear of the server. The panel can then be lifted off the server chassis.
13. The System Board assembly is secured to the chassis by four blue thumbscrews. Two of these screws are on the System Board assembly and closest to the front of the server. The other two thumbscrews are at the rear of teh server inside the chassis.
Replacing the Power Distribution Board Removing the Power Distribution Board 1. Power down the HP Server and disconnect the power cord(s) from the back of the server. WARNING The power supplies continue to provide standby voltage to the HP Server until the power cord(s) is/are disconnected.
Replacing the Diagnostic Board You will only remove the diagnostic board from the HP Server when it is defective and requires replacement. The diagnostic board is enclosed in a protective cover. Remove the cover and save it for the replacement diagnostic board.
1. Power down the HP Server. Refer to 2. Disconnect the power cord(s). WARNING The power supplies continue to provide standby voltage to the HP Server until the power cord(s) is/are disconnected. 3. If rack-mounted, extend the HP Server out of the rack.
2. Install the diagnostic board by reversing the procedure, Replacing the Control Panel You will only remove the control panel from the HP Server when it is defective and requires replacement. Removing the Control Panel 1. Power down the HP Server. Refer to 2.
8 Parts Information The Figures at the beginning of this chapter provide a view of the HP Server tc4100 replaceable parts. The complete list and description of these parts is in Covers, Fans, Chassis Parts, and Mass Storage Figure 8-1. Covers, Fans, Chassis Parts, and Mass Storage Table 8-1‚...
Chapter 8 Parts Information Power Supplies and Chassis Parts Figure 8-2. Power Supplies and Chassis Parts System Board Parts Figure 8-3. System Board Parts...
The part numbers listed below were available at the time of publication. Part numbers may change after publication. Order parts by the number listed below; HP’s parts price list database will generally contain a reference to the revised part number. If a processor baseboard or I/O baseboard needs to be replaced, remove processor modules, or adapter boards and transfer these to the new board.
Chapter 8 Table 8-1. Part Numbers Item Description Processor 1.13 GHz/512K Processor 1.26 GHz/512K Processor 1.4 GHz/512K Processor 1.53 GHz/512K Processor 1.66 GHz/512K 128MB 133MHz SDRAM DIMM 256MB 133MHz SDRAM DIMM 512MB 133MHz SDRAM DIMM 1 GB 133MHz SDRAM DIMM Pedestal Nameplate Rack Nameplate Rack Attach Left...
9 Specifications System Details Weight and Dimensions The following table displays the weight and dimensions of the HP Server tc4100 in the rack model. Table 9-1. Weight and Dimensions (Rack Version) Height Width Depth Weight The following table displays the weight and dimensions of the HP Server tc4100 in the pedestal model.
Chapter 9 Table 9-3. Video Specifications Sorted by Color Depth Resolution 640 X 480 800 X 600 1024 X 768 1280 X 1024 640 X 480 800 X 600 1024 X 768 1280 X 1024 Table 9-4. Video Specifications Sorted by Resolution Resolution 640 X 480 640 X 480...
Chapter 9 Environment The specifications listed below can vary if you install a mass storage device in your HP Server tc4100 that has more stringent environmental limits. Ensure that the operating environment is suitable for all mass storage devices in use.
Current per Power Cord The power cord set found in your shipping box has been approved for use in the country where the Server was purchased. If any other power cord set is used, it must meet appropriate safety requirements in the country in which the Server is to be used.
HP Management Solutions HP Server Navigator CD-ROM configuration assistant release history indicators front panel hot swap and non-hot swap disk drive power supply rear panel...
SCSI device selection SCSI installation mass storage devicesSCSI drive addressing memory modules installing memory problems multiple server configuration connecting AC power Navigator CD-ROM autorun feature Windows PC NIC indicators NIC problems non-hot swap shelves NOS installation...
Index system date changing system readme file system status LED tape drives time changing settings Toptools configuration Toptools for servers troubleshooting CD-ROM drive problems common problems configuration memory problems NIC problems password problems POST error messages printer/datacomm problems troubleshooting checklist Troubleshooting tools external connector user password...