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Cleaning the Burner Assembly
1.
Turn gas off at the control knobs and natural gas valve.
2.
Remove cooking grates and heat plate.
3.
Remove grease cup.
4.
Remove burner by unscrewing nut from beneath burner "foot" using a screwdriver and pliers.
5.
Lift burner up and away from the gas valve orifice.
6.
Clean inlet (venturi tube) of burner with small bottle brush or compressed air.
7.
Remove all food residue and dirt on outside of burner surface.
8.
Clean any clogged ports with a stiff wire (such as an opened paper clip).
9.
Inspect burner for damage (cracks or holes). If damage is found, replace with a new burner. Reinstall burner. Make
certain the gas valve orifices are correctly positioned, pointing straight into burner inlet (venturi tube). Also, check position
of spark electrode.
Problem
B
urner will not light using knobs or
igniter.
Burner will not light using a match.
Sudden drop in gas flow or
reduced flame height.
Irregular flame pattern, flame does
not run the full length of burner.
Flame is yellow or orange.
Flame blow out.
BC300EN Broilchef Natural Gas Grill
Owner's Manual
Troubleshooting
Possible Cause
Wires and/or electrode covered with
cooking residue.
Electrode and burners are wet.
Electrode cracked or broken –
sparks at crack.
Wire loose or disconnected.
No gas flow.
Coupling nut and regulator not fully
connected.
Obstruction of gas flow.
Disengagement of burner to valve.
Spider webs or insect nest in venturi.
Gas supply out of gas.
Excess flow safety device may
have been activated
Burner ports are clogged or blocked.
New burner may have residual
manufacturing oils.
Spider webs or insect nest in venture.
Poor alignment of valve or burner
venture.
High or gusting winds.
natural gas
Low on
.
Excess flow valve tripped.
21
Prevention/Cure
Clean wire and /or electrode with
rubbing alcohol.
Wipe dry with cloth.
Replace electrode.
Reconnect wire or replace electrode/
wire assembly.
Check if natural gas supply is functioning. If
not, call your local gas company. If natural
gas tank is functioning, refer to Excessive
flow safety valve reset procedure on
page 20.
Turn the coupling nut about one-half to
three quarters additional turn until solid
stop. Tighten by hand ONLY - do not use
tools.
Clear burner tubes.
Check for bent or kinked hose.
Reengage burner and valve.
Clean venture or burner ports.
Call your local gas company.
Refer to the Excessive flow safety valve
reset procedure on page 20.
Clean burner ports.
Burn grill for 15 minutes with the lid closed.
Clean venture or clean burner.
Assure burner venturi is properly
engaged with valve.
Turn front of grill to face wind or
Increase flame height.
Call your local gas company.
Refer to the Excessive flow safety
valve reset procedure on page 20.
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