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Although we have attempted to ensure that your grill will operate properly and
satisfactorily, sometimes problems do arise. The following troubleshooting guide lists several
possible problems and their probable cause and solution.
Do not repair or replace any part of the grill unless specifically recommended in this manual.
All other service should be referred to a qualified technician.
Problem
Burner will not light.
Inadequate grill
temperature.
Flames blow out.
Yellow flames.
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TROUBLESHOOTING
Cause
Gas injector not inserted in venturi
tube.
Clogged gas injector.
Spider webs in venturi tubes.
Misalignment of collector box and
burner.
Out of gas
Dead battery.
Poor combustion.
Misalignment of venturi tube and
gas injector.
Inadequate gas pressure.
Incorrect orifice/valve setting.
Cold grill.
Misalignment of burner tube and
gas injector.
Poor combustion.
Extreme wind.
Air shutter improperly set.
Spider webs in venturi tubes.
Seasoning salts on burner.
Oil film on burner.
Solution
Realign/engage gas injector
with the venturi tube.
Remove gas injector from gas
control assembly and clean.
Clean venturi tubes.
See Maintenance Section.
Position electrode properly.
Clean collector box.
Natural model, turn on gas at
source.
Replace with AA Alkaline
battery.
Adjust air shutter.
Realign/engage gas injector
with the venturi tube.
Contact gas supplier for
assistance.
Refer to gas conversion
instructions in this manual.
Preheat grill at least 5 minutes
on HI with the grill lid closed.
Realign/engage gas injector
with the burner tube.
Adjust air shutter.
Turn or shield grill.
Open air shutter
Clean venturi tubes.
See Maintenance Section.
Clean by washing burner with
mild detergent.
Allow burner to operate on HI
for 10-15 minutes.
B102523-0-0219
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