HearthStone 8761 Owner's Manual page 31

Hearthstone Quality Home Heating Products, Inc.
REMEDY
The remedy for any breach of the foregoing warranties will consist of repair or replacement, at Hearthstone's
option, of any covered defect in the Gas Stove. When the Original Purchaser contacts an authorized
Hearthstone Dealer, the authorized Dealer or Hearthstone, as the case may be, will instruct the Original
Purchaser to either return the defective part, or the entire Gas Stove (if needed), with shipping prepaid, to an
authorized Dealer or Hearthstone or allow an authorized Dealer to make a service call at the place where the
Gas Stove is located. In the event the Original Purchaser refuses to allow an authorized Dealer to make a
service call, an authorized Dealer or Hearthstone, as the case may be, will request that the Original Owner
return the defective part, or the entire Gas Stove (if needed), with shipping prepaid, to an authorized Dealer or
Hearthstone. Notwithstanding any other provision of this document, the Original Purchaser shall pay for
any travel fees and service charges related to an authorized Dealer's service call.
Parts: Hearthstone will replace through an authorized dealer, defective parts covered by the foregoing
warranties at no charge.
Labor: Within the first (1
an authorized Dealer at Hearthstone's published labor rates in effect at the time the labor is performed.
Thereafter, the Original Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, Hearthstone will pay for the
shipping of stove parts covered by any of the foregoing warranties to and from Hearthstone or an authorized
Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to
shipping Gas Stove parts to and from Hearthstone or an authorized Dealer, as the case may be.
Shipping cost for the Gas Stove: Within the first (1
is instructed to return the Gas Stove to Hearthstone or an authorized Dealer for repair, Hearthstone will pay fifty
percent (50%) and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping
the Gas Stove to and from Hearthstone or an authorized Dealer, as the case may be. Thereafter, the Original
Purchaser is responsible for one hundred percent (100%) of all of the shipping costs related to shipping the Gas
Stove to and from Hearthstone or an authorized Dealer, as the case may be. Notwithstanding any other
provision of this document, in no event will Hearthstone pay for any Dealer fees or other fees for pick up or
delivery of the Gas Stove returned for repair; the Original Purchaser shall be responsible for any such fees.
WARRANTY REGISTRATION
The Original Purchaser can complete their warranty registration on our website at www.hearthstonestoves.com,
or send a completed and signed Warranty Registration Form, which is enclosed in the Gas Stove warranty
packet, to the following address:
Hearthstone Quality Home Heating Products, Inc.
Warranty Department
317 Stafford Avenue
Morrisville, VT 05661
NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT REQUIRED AS A
CONDITION OF WARRANTY COVERAGE OR HEARTHSTONE'S PERFORMANCE.
st
) year after the Purchase Date, Hearthstone will pay for warranty labor performed by
SANTA FE 8761 Gas-Fired Direct Vent Heater
st
) year after the Purchase Date, if the Original Purchaser