Answering A Call; Ending A Call; Muting A Call; Putting A Call On Hold - Cisco 7960 User Manual

Chapter 3 Placing a Call and Other Basic Phone Tasks

Answering a Call

Ending a Call

Muting a Call

Putting a Call on Hold

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To answer an incoming call:
Lift the handset.
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If you are using a headset, press the Headset button, then press the line button
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of the incoming call.
To use the speakerphone, press the Answer soft key or the Speaker button.
•
To end a call:
Hang up the handset.
•
If you are using a headset, press the Headset button or the EndCall soft key.
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If you are using the speakerphone, press the Speaker button or the EndCall
•
soft key.
You can mute the handset, headset, or speakerphone during a call. The mute
feature temporarily disables your phone's microphone. Mute prevents the party or
parties on the other end of the line from hearing you, but does not interfere with
your ability to hear them.
To mute a call, press the Mute button. To disengage mute, press Mute again.
When you put a call on hold, the call remains active even though you and the other
party cannot hear one another. You can answer other calls while a call is on hold.
Cisco IP Phone Models 7960 and 7940 User Guide
Making Telephone Calls
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