Table of Contents
Advertisement
User Manual
Aastra DT69x DECT Telephones
12. Troubleshooting
This section contains information on how to solve common operational problems, and
warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve
the problem, contact your system administrator.
If others have similar problems, there may be a system error.
Operational Problems
Fault
No display
No ringing
Not possible to switch
off handset by long
pressing the On-hook
key.
Handset, with In
Charger > Other
actions> Switch off
enabled, is not switched
off when placed in
charger.
Error or Warning Messages
Display shows
No access
No System. The
telephone beeps once a
minute (during max 30
minutes) with a low
tone followed by a high
tone (if enabled, the
vibrator also follows the
beeps).
No flash driver was
found.
Note: This display
message is only shown
in English
31 October 2013 / Ver. H
Probable cause
The battery level is low or the
telephone is defective.
The sound off icon is on, or ringer
volume set to silent, or the
telephone is defective.
A handset restriction preventing
the user to switch off the handset.
Probable cause
The network is in range, but no
access rights.
The telephone is out of coverage
or telephone is defective.
Failed to read from flash.
TD 92474EN
Action or comment
Charge the battery
Change the screen saver setting
as described in
Screen Saver
page 50
Contact system administrator.
Long press the Sound off key,
or increase volume, or contact
system administrator.
Enable the parameter Possible
to switch off handset, see the
handset's Configuration
Manual.
Action or comment
Switch telephone off and then
switch it on again or contact
system administrator.
Stop the beep with the Sound
off key and go into range.
Note: When re-entering the
coverage area it can take a
couple of minutes before the
telephone automatically has
registered into the system.
or
contact system administrator.
Send the telephone for service.
on
60
Advertisement
Table of Contents
