Paradyne FrameSaver
DSL 9783 User Manual page 152

Troubleshooting
8-12
Table 8-2. Device Problems (2 of 2)
Symptom Possible Cause
Cannot access the Login or password is
unit or the incorrect, COM port is
menu-driven user improperly configured, or
interface. the unit is otherwise
configured so it prevents
access.
Failure xxxxxxxx The unit has detected an
appears at the top of internal software failure.
the System and Test
Status screen, at
Self-Test Results.
An LED appears LED is burned out.
dysfunctional.
Not receiving data. Network cable loose or
broken.
Receiving data errors Frame Relay Discovery is
on a multiplexed DLCI, being used for automatic
but frame relay is DLCI and PVC
okay. configuration.
The equipment at the other
end is not frame relay
RFC 1490-compliant.
July 2000
Solutions
Reset the unit (see
Restoring Communication
with an Improperly Configured
Unit .)
Contact your service
representative.
Record the 8-digit code from
the System and Test Status
screen.
Reset the unit and try again.
Contact your service
representative and provide the
8-digit failure code.
Run the Lamp Test. If the LED in
question does not flash with the
other LEDs, then contact your
service representative.
Reconnect or repair the cable.
Call the network service
provider.
Change the DLCI Type for each
network DLCI from Multiplexed to
Standard, turning off
multiplexing.
9783-A2-GB20-00