Patton SmartNode 4970 Series User Manual page 5

SmartNode 4970 User Manual
Factory-default IP settings
Connecting the SmartNode to the network
Loading the configuration (optional)
Additional information..........................................................................................................................................30
5 Contacting Patton for assistance
Introduction ..........................................................................................................................................................32
Contact information..............................................................................................................................................32
Patton support headquarters in the USA
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
Warranty Service and Returned Merchandise Authorizations
Warranty coverage
Out-of-warranty service
Returns for credit
Return for credit policy
RMA numbers ................................................................................................................................................33
Shipping instructions
A Compliance information
Compliance ...........................................................................................................................................................35
EMC ...............................................................................................................................................................35
Safety ..............................................................................................................................................................35
PSTN Regulatory
FCC Part 68 (ACTA) Statement
Industry Canada Notice
CE Declaration of Conformity
Authorized European Representative
B Specifications ................................................................................................................................................ 38
Voice connectivity .................................................................................................................................................39
Data connectivity ..................................................................................................................................................39
Voice processing (signaling dependent)
Fax and modem support........................................................................................................................................39
Voice signalling .....................................................................................................................................................40
Voice routing-session
IP services..............................................................................................................................................................40
Management .........................................................................................................................................................41
System...................................................................................................................................................................41
Physical .................................................................................................................................................................41
Identification of the SmartNode devices via
C Cabling ......................................................................................................................................................... 44
Introduction ..........................................................................................................................................................45
Console .................................................................................................................................................................45
Ethernet ................................................................................................................................................................46
E1 PRI ..................................................................................................................................................................47
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router................................................................................................................................40
SNMP...............................................................................................42
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(RMAs)...................................................................32
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