Contacting Patton For Assistance - Patton SmartNode 4970 Series User Manual

Chapter 5
Chapter contents
Introduction ..........................................................................................................................................................32
Contact information..............................................................................................................................................32
Patton support headquarters in the USA
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
Warranty Service and Returned Merchandise Authorizations
Warranty coverage
Out-of-warranty service
Returns for credit
Return for credit policy
RMA numbers ................................................................................................................................................33
Shipping instructions

Contacting Patton for assistance

.........................................................................................................32
..........................................................................................................................................32
.............................................................................................................................33
......................................................................................................................................33
.............................................................................................................................33
................................................................................................................................33
..........................................................32
(RMAs)...................................................................32
31