Troubleshooting - Christie DWU951 User Manual

9. Troubleshooting

Phenomenon: Cannot communicate with the projector. (Wired network)
Item to be checked
Is the projector turned on?
Is the network device such as a
router, etc. turned on?
Is STANDBY MODE set to
POWER SAVE?
Is LAN cable connected?
Is LAN cable connected to the
port set in WIRED NETWORK in
the NETWORK menu?
Is MAC address displayed
correctly in the WIRED
NETWORK INFORMATION
menu?
Are the network settings such as
IP address set correctly?
Is firewall or packet filtering set in
a router, etc.?
Is the same network address set
for wireless LAN and wired LAN
of the projector?
Is the wired network adapter of
the computer enabled?
DWU951/DWX951/DXG1051 User's Manual - Network Guide
Solutions
Turn on the projector.
Turn on the network device.
The network function is not available when
STANDBY MODE is set to POWER SAVE. If
you want to use the network function in the
standby mode, set to NORMAL.
Connect the LAN cable.
When LAN is set in WIRED NETWORK
menu, connect LAN cable to the LAN port.
When HDBaseT is set, connect LAN cable to
HDBaseT port.
Contact your dealer when MAC address on the
label put on the projector does not match MAC
address displayed in the WIRED NETWORK
INFORMATION menu.
Check the network settings in the WIRED
NETWORK INFORMATION menu. Consult
with your network administrator for details.
Consult with your network administrator.
The same network address cannot be used
for wireless LAN and wired LAN. Set different
network address for wireless LAN and wired
LAN.
Refer to the user's manual for the computer
and enable the wired network adapter.
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9. Troubleshooting
020-000662-01 Rev. 1 (01-2014)