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User
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User
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Safety and Legal
Basic User's Guide
Advanced User's Guide

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  • Page 1 ® User s Guide User s Guide ’ ’ Safety and Legal Basic User’s Guide Advanced User’s Guide...
  • Page 2 Please read this booklet before attempting to operate the product, or before attempting any maintenance. Failure to follow these instructions may result in an increased risk of personal injury or damage to property, including through fire, electrical shock, burns or suffocation.
  • Page 3: Compilation And Publication

    Choosing a location Put your product on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the product near a telephone wall jack and a standard grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the...
  • Page 4 • Keep a gap of roughly 4 in. (100 mm) between the ventilation hole and the wall. • Place the product on a solid surface, never on a bed, sofa, rug, or other similar soft surface. • Do not place this product near or over a radiator or heater.
  • Page 5: To Use The Product Safely

    DO NOT handle the plug with wet hands. Always make sure the plug is fully inserted. Do not use the product or handle the cord if the cord has become worn or frayed.
  • Page 6 This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure what kind of power source you have, contact a qualified electrician.
  • Page 7 DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. See Routine Maintenance in the User's Guide/Basic User's Guide for more information on how to clean the product.
  • Page 8 HOT SURFACE After you have just used the product, some internal parts of the product will be extremely hot. Wait for the product to cool down before you touch the internal parts of the product. DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand.
  • Page 9 • This product is heavy and weighs more than 46.3 lb (21.0 kg) for Printer, and more than 58.4 lb (26.5 kg) for MFC. To prevent injuries when moving or lifting this product, make sure to use at least two people. Be careful not to pinch your fingers when you set the product back down.
  • Page 10 CAUTION (MFC only) To prevent injuries, be careful not to put your hands on the edge of the product under the scanner as shown in the illustrations. (MFC only) To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
  • Page 11 Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and any telephone (RJ-11) or Ethernet (RJ-45) cable (Network models only) plugged into the product, or that you unplug the cords during a lightning...
  • Page 12: Important Safety Instructions

    3 Follow all warnings and instructions marked on the product. 4 Be careful not to inhale toner. 5 DO NOT place anything in front of the product that will block received faxes or printed pages. DO NOT place anything in the path of received faxes or printed pages.
  • Page 13 Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
  • Page 14 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ...
  • Page 15 L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.
  • Page 16 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 17: For Use In The Usa Or Canada Only

    Telecommunications Regulations (for MFC models only) of that country and the power requirements of your product may not be compatible with the power available in foreign countries. Using USA or Canada models overseas is at your own risk and may void your warranty.
  • Page 18 Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Intel, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
  • Page 19: Open Source Licensing Remarks

    Open Source Licensing Remarks This product includes open-source software. Please see Open Source Licensing Remarks and Copyright information on the supplied CD-ROM. ® (For Windows ) “X:\\License.txt” (where X is your drive letter). (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon.
  • Page 20 Color reproductions of certain documents are illegal and may result in either criminal or civil liability. The listing below is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you consult with the appropriate authority or advisor with regard to the specific document.
  • Page 22 BASIC USER’S GUIDE MFC-9460CDN MFC-9560CDW Not all models are available in all countries. MFC-9560CDW (in USA): Please go to the Brother Solutions Center at Version 0 http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. USA/CAN...
  • Page 23  may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.
  • Page 24: Brother Numbers

      may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.
  • Page 25: Ordering Accessories And Supplies

    For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
  • Page 26 (MFC-9560CDW) LX4384002 (French for Canada) Letter or A4 size single-sided pages. Approx. cartridge yield is declared in accordance with ISO/IEC 19798. Standard toner cartridge High capacity toner cartridge 1 page per job. Drum life is approximate and may vary by type of use.
  • Page 27: Usa And Canada

    Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials...
  • Page 28 Supply Brother or the Brother Authorized United States (and does not include Service Center with a copy of your dated bill of shipping outside the United States). sale showing that this Product was purchased within the U.S.
  • Page 29 (1) refer Service Center’s then current published rates. to this Product and your bill of sale date, (2) describe the change to this warranty and The foregoing are your sole (i.e., only) and (3) agree to make that change.
  • Page 30 Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
  • Page 31 User's Guides and where do I find it? Which manual? What's in it? Where is it? Safety and Legal Please read the Safety Instructions before you Printed / In the Box set up your machine. Quick Setup Guide Read this Guide first. Follow the instructions...
  • Page 32: Table Of Contents

    Loading paper Loading paper and print media ................10 Loading paper in the standard paper tray............10 Loading paper in the multi-purpose tray (MP tray) ........12 Unscannable area ..................17 Unprintable area when printing from a computer ..........17 Paper settings...................... 18 Paper Type ....................
  • Page 33 Storing numbers ....................47 Storing a pause .....................47 Storing One Touch Dial numbers ..............47 Storing Speed Dial numbers................48 Changing One Touch and Speed Dial numbers ..........48 Deleting One Touch and Speed Dial numbers ..........49 Making copies How to copy ......................51 Stop copying ....................51...
  • Page 34 ® Creating a PRN or PostScript 3™ file for direct printing........52 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................53 How to print from a computer Printing a document..................... 55 How to scan to a computer Scanning a document ..................
  • Page 35 Menu and features On-screen programming ..................130 How to access the menu mode ..............130 Menu table ......................131 Entering text.......................155 Specifications General ......................157 Document Size ....................159 Print media......................160 Fax........................162 Copy ........................163 Scanner ......................164 Printer ........................165 Interfaces ......................166 Direct Print feature .....................167 Computer requirements ..................168 Consumable items .....................170...
  • Page 36 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on: In USA: Documentation CD-ROM / In the Box (MFC-9460CDN) Brother Solutions Center at http://solutions.brother.com/ (MFC-9560CDW) In Other Countries:...
  • Page 38: General Information

    IMPORTANT indicates a potentially hazardous situation which, if not avoided, Bold Bold style identifies keys on the may result in damage to property or loss of machine control panel or product functionality. computer screen. Electrical Hazard icons alert you to a...
  • Page 39: Accessing The Advanced User's Guide, Software User's Guide And Network User's Guide

    Advanced User’s Guide, Software User’s Guide and Network User’s Guide This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn...
  • Page 40: How To Find Scanning Instructions

    (Macintosh) ® • (Windows users only) Your Web browser may display a yellow bar at the top of the Note page that contains a security warning Presto! PageManager is available as a about Active X controls. For the page to...
  • Page 41: Accessing Brother Support (windows ® )

    Support (Windows for FREE photo projects and printable downloads, click Brother CreativeCenter. You can find all the contacts you will need, such as Web support (Brother Solutions To return to the main page, click Back. Center), Customer Service and Brother Or, if you have finished, click Exit.
  • Page 42: Accessing Brother Support (macintosh)

    General information Accessing Brother Support (Macintosh) You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD-ROM.
  • Page 43: Control Panel Overview

    Chapter 1 Control panel overview MFC-9460CDN and MFC-9560CDW have the same keys. The illustration is based on the MFC-9560CDW. 01/01/2011 15:00 Fax Only Dial & Start 1 One Touch keys 3 Error LED These 8 keys give you instant access to 16 Blinks in orange when the LCD displays an previously stored numbers.
  • Page 44 Menu (Canada only) The # key temporarily switches Lets you access the Menu to program your the dialing mode from Pulse to Tone during a settings in this machine. telephone call. 8 Stop/Exit Lets you store your settings in the machine.
  • Page 45 You can quickly and easily choose temporary settings for copying. Enlarge/Reduce Reduces or enlarges copies. Quality Lets you change the quality for the next copy. 12 Data LED The LED will flash depending on the machine status. 13 PRINT keys:...
  • Page 46: Data Led Indications

    General information Data LED indications The Data LED (light emitting diode) will flash depending on the machine’s status. Machine Status Description Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off.
  • Page 47: Loading Paper

    Loading paper in the standard paper tray You can load up to 250 sheets for Tray 1 and 500 sheets for Tray 2. Paper can be loaded up to the maximum paper mark (b b b) on the sliding paper with guide.
  • Page 48 While pressing the green paper-guide WARNING release lever (1), slide the paper guides to fit the paper size you are loading in DO NOT touch the shaded parts shown in the tray. Make sure that the guides are the illustration. These rollers may be firmly in the slots.
  • Page 49: Loading Paper In The Multi-purpose Tray (mp Tray)

    You can load up to 3 envelopes or special Over filling the paper tray will cause print media in the MP tray or up to 50 sheets paper jams. of plain paper. Use this tray to print or copy on ...
  • Page 50 The side to be printed on must be face up with the leading edge (top of the paper) in first. Note When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
  • Page 51 Lift up the support flap to prevent paper from sliding off the face down output from the MP tray tray, or remove each page as soon as it Before loading, press the corners and sides comes out of the machine.
  • Page 52 Loading paper Lift up the support flap to prevent Put up to 3 envelopes or up to 25 sheets envelopes and thick sheets of paper of thick paper [43 lb (163 g/m )] in the from sliding off the face down output MP tray.
  • Page 53 • If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (back output tray) to let the printed pages exit to the back output tray.
  • Page 54: Unscannable Area

    0.08 in. (2 mm) Note This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper. The area that cannot be printed on will vary by paper size. Unprintable area when printing from a computer When using the printer driver the printable area is smaller than the paper size.
  • Page 55: Paper Settings

    You can use ten sizes of paper for printing Paper Type copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and four sizes for Set up the machine for the type of paper you printing faxes: A4, Letter, Legal or Folio (8.5 are using.
  • Page 56: Tray Use In Copy Mode

    MP tray. When you choose Tray#1 Only, MP Only • If you choose Any for the MP Tray Paper or Tray#2 Only , the machine pulls the Size: You must choose MP Only for the paper only from that tray.
  • Page 57: Tray Use In Fax Mode

    , the machine pulls the 15.Tray Use paper only from that tray. If the selected tray 3.Print is out of paper, No Paper will appear on the MP>T1>T2 LCD. Insert the paper in the empty tray. T1>T2>MP Select ab or OK When you choose T1>T2...
  • Page 58: Acceptable Paper And Other Print Media

    Type and size of paper paper immediately after printing.  Before you buy a lot of paper, test a small The machine feeds paper from the installed quantity to make sure the paper is standard paper tray, multi-purpose tray or suitable.
  • Page 59: Paper Capacity Of The Paper Trays

    Use paper that is 20 to 24 lb (75 to 90 g/m  Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%. This machine can use recycled paper that meets DIN 19309 specifications.
  • Page 60: Handling And Using Special Paper

    • with letterheads using low temperature  When you are using glossy paper, put only dyes or thermography one sheet at a time in the MP tray to avoid • that is multipart or carbonless a paper jam. • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine.
  • Page 61 The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality • with double flaps as shown in figure...
  • Page 62 Loading paper Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives...
  • Page 63: Loading Documents

    27. You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) • It is easier to use the ADF if you are and the scanner glass. loading a multiple page document. • Make sure documents with correction fluid Using the automatic or written with ink are completely dry.
  • Page 64: Using The Scanner Glass

    How to load documents Note To use the scanner glass, the ADF must be empty. Lift the document cover. Close the document cover. IMPORTANT If the document is a book or is thick do not slam the cover or press on it.
  • Page 65: Sending A Fax

    Set the scanner glass size, fax resolution or contrast if you want to change them. The following steps show how to send a fax. For more advanced fax sending operations and settings, see Sending a When you want to send a fax, or change...
  • Page 66: Faxing A4 Size Documents From The Scanner Glass

    Faxing from the ADF  The machine starts scanning the When faxing A4 size documents, you will document. need to set the scan glass size to A4; otherwise, a portion of your faxes will be Faxing from the scanner glass missing. ...
  • Page 67: Color Fax Transmission

    Report as proof that you sent a fax. (For memory. When you send a color fax, the details about how to set up the type of report machine will send it in real time (even if Real you want, see Transmission Verification Time TX is set to Off).
  • Page 68 Time Transmission is set to Off. (See Real Time Transmission in Chapter 3 of the Advanced User's Guide.) • If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If transmission is not successful, NG will...
  • Page 69: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See Voice Mail on page 37 for instructions on setting up your machine using this service.)
  • Page 70 Receiving a fax To set the receive mode follow the instructions below: Press Menu, 0, 1. 01.Receive Mode Fax Only Fax/Tel External TAD Select ab or OK Press a or b to choose the receive mode. Press OK. Press Stop/Exit.
  • Page 71: Using Receive Modes

    Incoming calls will be handled in the  Voice calls will start the F/T ring to tell you following ways: to pick up the line. The F/T ring is a fast  Faxes will be automatically received. doublering made by your machine.
  • Page 72: Receive Mode Settings

    Using Remote Codes on page 43.) Select ab or OK Make sure you are in Fax mode Press a or b to choose 00, 01, 02, 03 or 04 for how many times the line rings Press Menu, 2, 1, 2.
  • Page 73: Easy Receive

    If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
  • Page 74: Telephone Services And External Devices

    Brother machine will answer first. This able to receive a fax. If the incoming call is a will prevent callers from being able to leave a telephone call, then complete the call as you message in your Voice Mail.
  • Page 75: Distinctive Ring

    Distinctive Ring is a function of your Brother The Brother machine has a Distinctive Ring machine that allows a person with one line to feature that allows you to use your machine to receive fax and voice calls through two take full advantage of the telephone different phone numbers on that one line.
  • Page 76 Press OK. and is the most commonly used. Press a or b to choose the prestored ring • If the ring pattern you received is not on pattern you want to use. this chart, please call your telephone company and ask for one that is Press OK.
  • Page 77: Connecting An External Tad (telephone Answering Device)

    “listen” for the CNG (fax Press OK. calling) tones sent by a sending fax machine. If it hears them it will take over the call and Press Stop/Exit. receive the fax. If it does not hear them, it will...
  • Page 78: Connections

    TAD. EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). Plug the telephone line cord from the telephone wall jack into the back of the machine, in the jack labeled LINE.
  • Page 79: Recording An Outgoing Message (ogm)

    1 Extension telephone If you have a multi line system we suggest 2 External telephone you ask the installer to connect the unit to the 3 Protective Cap last line on the system. This prevents the machine being activated each time the When you are using an external telephone, system receives telephone calls.
  • Page 80: Using External And Extension Telephones

    Fax Receive Code l51. If you let the machine answer first, you will have to go to the machine so you can press If the machine answers a voice call and Hook to transfer the call to the cordless pseudo/double-rings for you to take over, you handset.
  • Page 81 4.Remote Codes Select ab or OK Press a or b to choose On (or Off). Press OK. If you chose On in step c, enter the new Fax Receive Code. Press OK. Enter the new Telephone Answer Code. Press OK.
  • Page 82: Dialing And Storing Numbers

    You can dial in any of the following ways. Speed Dial number. (See Storing Speed Dial numbers on page 48.) Manual dialing Use the dial pad to enter all the digits of the telephone or fax number. Three-digit number Note...
  • Page 83: Search

    Press OK. Press Black Start or Color Start. Note • If you do not enter a letter and press OK in step b, all registered names will appear. Press a or b to scroll until you find the name you are looking for.
  • Page 84: Storing Numbers

    Dialing and storing numbers Storing numbers Storing One Touch Dial numbers You can set up your machine to do the following types of easy dialing: One Touch, Your machine has 8 One Touch keys where Speed Dial and Groups for Broadcasting you can store 16 fax or telephone numbers faxes.
  • Page 85: Storing Speed Dial Numbers

    The (a Speed Dial, the three-digit number and LCD will show the name or number, and if the Black Start or Color Start). The machine number has a scheduled job, such as a...
  • Page 86: Deleting One Touch And Speed Dial Numbers

    The under the character you want to LCD will show the name or number, and if the change and press Clear. Then enter number has a scheduled job, such as a the correct character.
  • Page 87 Chapter 7 Do one of the following:  To delete the stored data, press 1.  To exit without deleting the stored data, press 2. 23.Address Book Erase This Data? 1.Yes 2.No Select ab or OK Press Stop/Exit.
  • Page 88: Making Copies

    To stop copying, press Stop/Exit. Copy settings  The LCD shows: Press COPY and then press d, c, a or b to scroll through the copy settings. When the setting you want is highlighted, press c and Contrast:- then press OK.
  • Page 89: Printing Data From A Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    With the Direct Print feature, you do not need Choose Brother MFC-XXXX Printer (1) a computer to print data. You can print by just and check the Print to file box (2). plugging your USB Flash memory drive into Click Print.
  • Page 90: Printing Data Directly From The Usb Flash Memory Drive Or Digital Camera Supporting Mass Storage

    Printing data from a USB Flash memory drive or digital camera supporting mass storage Printing data directly • If Direct Print has been Enable and Color Print has been Disable in Secure from the USB Flash Function Lock and you insert a USB Flash...
  • Page 91 Chapter 9 Do one of the following: IMPORTANT  Press a or b to choose a setting you • To prevent damage to your machine, DO need to change and press OK, and NOT connect any device other than a...
  • Page 92: How To Print From A Computer

    How to print from a computer Printing a document The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See ® Printing for Windows or Printing and Faxing for Macintosh in Software User's Guide for details about the print settings.)
  • Page 93: How To Scan To A Computer

    Software User's Guide. computer. Press the (SCAN) key. To use the machine as a scanner, install a scanner driver. If the machine is on a Choose the scan mode you want. Network, configure it with a TCP/IP Scan to: address.
  • Page 94: Scanning Using A Scanner Driver

    Scanning using a scanner driver For more information, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User's Guide. Start a scanning application and click the Scan button. Adjust the settings such as Resolution, Brightness and Scan Type in the Scanner Setup dialog box.
  • Page 95: A Routine Maintenance

    The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
  • Page 96 1 2 4 3,500 pages WT Box End Soon Waste toner box See page 85. WT-300CL 50,000 pages Letter or A4 size single-sided pages. Approx. cartridge yield is declared in accordance with ISO/IEC 19798. Standard toner cartridge High capacity toner cartridge...
  • Page 97 You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD. LCD messages Consumable item Approximate life How to replace Order No. to replace Toner cartridge <Black> See page 62.
  • Page 98 • We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside. • If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.
  • Page 99: Replacing A Toner Cartridge

    Approx. cartridge yield is declared in accordance with ISO/IEC 19798. Replace Toner Note • It is a good idea to keep a new toner Open the Front... cartridge ready for use when you see the The message in the last line of the LCD Toner Low warning.
  • Page 100 Routine maintenance Replacing the toner cartridges Hold the green handle of the drum unit. Pull the drum unit out until it stops. Make sure that the machine is turned Press the front cover release button and then open the front cover.
  • Page 101 Hold the handle of the toner cartridge IMPORTANT and slightly push it toward the machine to unlock it. Then pull it out of the drum • We recommend that you place the drum unit. Repeat this for all the toner unit and/or the toner cartridge on a clean, cartridges.
  • Page 102 (1), and then open the unit by gently sliding the green tab from cover. left to right and right to left several times. Note Be sure to return the tab to the home position (a) (1). If you do not, printed...
  • Page 103 If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother strongly recommends that you DO NOT refill the toner cartridge provided with your machine.
  • Page 104 Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
  • Page 105: Cleaning The Corona Wires

    Cleaning the corona wires Push the drum unit in until it stops. If you have print quality problems, clean the four corona wires as follows: Press the front cover release button and then open the front cover. Close the front cover of the machine.
  • Page 106 Hold the handle of the toner cartridge Pull the drum unit out until it stops. and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
  • Page 107 (1), and then open the unit by gently sliding the green tab from cover. left to right and right to left several times. Note Be sure to return the tab to the home position (a) (1). If you do not, printed...
  • Page 108 Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
  • Page 109: Replacing The Drum Unit

    (See Cleaning the corona wires on page 68.) If you cleaned the corona wires and Drum Error was not cleared then the drum unit is at the end of its life. Replace the drum unit with a new one.
  • Page 110 If Drum toner scatters on your hands or clothes, wipe or wash it off with cold water at once. The drum unit has exceeded its rated life. Please replace the drum unit with a new one.
  • Page 111 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 112 Hold the handle of the toner cartridge IMPORTANT and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all • We recommend that you place the drum the toner cartridges. unit and/or the toner cartridge on a clean,...
  • Page 113 • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • We recommend that you place the drum unit and/or the toner cartridge on a clean,...
  • Page 114 Repeat this for all the toner cartridges. • Wait to unpack the new drum unit until immediately before you put it in the machine.
  • Page 115 Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 116: Resetting The Drum Counter

    Press Stop/Exit. Replace Parts Belt Unit IMPORTANT • DO NOT touch the surface of the belt unit. If you touch it, it could degrade print quality. • Damage caused by incorrect handling of the belt unit may void your warranty.
  • Page 117 Make sure that the machine is turned Hold the green handle of the drum unit. Pull the drum unit out until it stops. Press the front cover release button and then open the front cover.
  • Page 118 Routine maintenance Turn the green lock lever (1) at the left of IMPORTANT the machine counterclockwise to the release position. Holding the green • We recommend that you place the drum handles of the drum unit, lift the front of...
  • Page 119 To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Hold the green handle of the belt unit with both hands and lift the belt unit up, Unpack the new belt unit. then pull it out.
  • Page 120 Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
  • Page 121 Resetting the belt unit counter Turn the green lock lever (1) clockwise to the lock position. When you replace a belt unit with a new one, you need to reset the belt unit counter by completing the following steps: Press Menu, 8, 4.
  • Page 122: Replacing The Waste Toner Box

    WT Box End Soon If the LCD shows WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message.
  • Page 123 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 124 DO NOT touch the electrodes shown in the illustration. Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. • Hold the green handles of the drum unit when you carry it.
  • Page 125 To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Note This step is only necessary when you are replacing the waste toner box for the first time, and are not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment.
  • Page 126 Handle the waste toner box carefully in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Note Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
  • Page 127 Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 128 Routine maintenance Turn the green lock lever (1) clockwise to the lock position. Push the drum unit in until it stops. Close the front cover of the machine.
  • Page 129: Troubleshooting

    Troubleshooting Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.
  • Page 130 Connection Fail that is not in Polled Waiting mode. The temperature of the drum unit Make sure that you can hear the fan in the Cooling Down or toner cartridge is too hot. The machine spinning and that the exhaust...
  • Page 131 (See Cleaning the corona wires on page 68.) It is time to replace the drum unit. Replace the drum unit. (See Replacing the Drum Stop drum unit on page 73.) The back of the machine is not Close the back cover of the machine.
  • Page 132 Troubleshooting Error Message Cause Action The paper is jammed in the back (See Paper is jammed at the back of the Jam Rear of the machine. machine on page 105.) The paper is jammed in the paper (See Paper is jammed in paper tray 1 or Jam Tray 1 tray of the machine.
  • Page 133 Transferring your faxes or Fax Journal report on page 100.)  If the problem continues, call Brother Customer Service. The protect switch of the USB Turn off the protect switch of the USB Flash Protected Device Flash memory drive is on. memory drive.
  • Page 134 (See Resetting the drum counter installed. on page 79.) It is time to replace the fuser unit. Call Brother Customer Service or a Brother Replace Parts Authorized Service Center to replace the Fuser Unit fuser unit.
  • Page 135 (See Type and size of paper on page 21.) The paper in the tray is not the Load the correct size of paper in the tray and Size mismatch correct size. set the “Paper Size” (Menu, 1, 2, 2). (See Paper Size on page 18.)
  • Page 136 USB direct interface. USB direct interface. The waste toner box is near the Buy a new waste toner box before you get a WT Box End Soon end of its life. Replace WT Box message.
  • Page 137: Transferring Your Faxes Or Fax Journal Report

    Advanced User's Guide.) You can also transfer the Fax Journal report If faxes are in the machine’s memory to see if there are any faxes you need to when you set up PC-Fax Receive, the transfer. (See Transferring Fax Journal report LCD will ask if you want to transfer the to another fax machine on page 100.)
  • Page 138: Document Jams And Paper Jams

    Troubleshooting Document Jams and Document is jammed under the document cover Paper Jams Take out any paper from the ADF that is Document is jammed in the not jammed. top of the ADF unit Lift the document cover. Take out any paper from the ADF that is Pull the jammed document out to the not jammed.
  • Page 139: Removing Small Documents Jammed In The Adf

    Document is jammed at the jammed in the ADF output tray Lift the document cover. Take out any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.
  • Page 140: Paper Is Jammed In The Mp Tray

    Remove the paper from the MP tray. Remove any jammed paper from in and around the MP tray. Press Black Start or Color Start to resume printing. Fan the paper stack, and then put it back in the MP tray.
  • Page 141: Paper Is Jammed In Paper Tray 1 Or Tray 2

    Paper is jammed in paper WARNING tray 1 or tray 2 DO NOT touch the shaded parts shown in If the LCD shows Jam Tray 1 or the illustration. These rollers may be Jam Tray 2, follow these steps: rotating at high speed and can pinch or entrap your hand.
  • Page 142: Paper Is Jammed At The Back Of The Machine

    If the paper cannot easily be removed in this direction, stop and follow the If the LCD shows Jam Rear, a paper jam instructions for Paper is jammed inside the occurred behind the back cover. Follow these machine on page 107.
  • Page 143 Pull the green tabs (2) at the left and WARNING right hand sides toward you and fold down the fuser cover (1). HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
  • Page 144: Paper Is Jammed Inside The Machine

    Troubleshooting Paper is jammed inside the Close the fuser cover (1). machine If the LCD shows Jam Inside, follow these steps: Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.
  • Page 145 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 146 • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. Make sure the green lock lever (1) is in the release position as shown in the illustration. • Hold the green handles of the drum unit when you carry it.
  • Page 147 Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 148: Paper Is Jammed Underneath Paper Tray 1

    If paper is not caught inside the machine, check underneath the paper paper tray 1 tray. If the LCD shows Jam Duplex, follow these steps: Pull the paper tray completely out of the machine. Put the paper tray firmly back in the machine.
  • Page 149: If You Are Having Difficulty With Your Machine

    Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.
  • Page 150 Receive Mode settings on page 35.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If you do not hear ringing when you call your machine, ask your telephone company to check the line.
  • Page 151 Brother machine answers. To test this, lower the ring delay setting: (continued)  If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to 1 ring. (See Ring Delay on page 35.)  If the answer mode is set to External TAD, reduce the number of rings programmed on your answering machine to 2.
  • Page 152: Handling Incoming Calls

    Stop/Exit. Try avoiding this problem by turning Easy Receive to Off. (See Easy Receive on page 36.) Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive Code (default setting is l51). When your machine answers, hang up.
  • Page 153: Copy Difficulties

    Check the settings in your application to make sure it is set up to work with your machine. The machine prints the first couple  Check the settings in your application to make sure that it is set up to work with of pages correctly, then some your machine. pages have text missing.
  • Page 154 The LCD shows No Paper or a  If there is paper in the paper tray, make sure it is straight. If the paper is curled, Paper Jam message. you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
  • Page 155: Print Quality Difficulties

    Network difficulties Difficulties Suggestions Cannot print over a wired Network. If you are having Network problems see the Network User's Guide for more information. Make sure your machine is powered on and is on-line and in the Ready mode. Print the Network Configuration list to see your current Network settings. (See Reports in Chapter 6 of the Advanced User's Guide.) Reconnect the LAN cable...
  • Page 156 Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.
  • Page 157: Setting Dial Tone Detection

    Press Menu, 2, 0, 1. Detection No Detection 20.Miscellaneous Select ab or OK 1.Compatibility High Press a or b to choose Detection or Normal No Detection. Select ab or OK Press OK. Press a or b to choose Press Stop/Exit.
  • Page 158: Improving The Print Quality

    Improving the print quality If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document.
  • Page 159 To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  If colored lines appear at 3.7 in. (94 mm) intervals, put in a new drum unit. (See Replacing the drum unit on page 73.) White spots or hollow print ...
  • Page 160 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. tips. Put in a new drum unit. (See Replacing the drum unit on page 73.)  Colored spots at 3.7 in. If the problem is not solved after printing, the drum may have foreign ...
  • Page 161 Recommendation quality The color of your printouts is  Make sure Toner Save mode is off in the control panel of the machine not what you expected or the printer driver.  Perform the calibration. (See Calibration in Appendix A of the Advanced User's Guide.)
  • Page 162 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Make sure that the two gray levers inside the back cover are in the up position.  Make sure that the media type settings in the printer driver and in the machine’s Paper Type menu matches the type of paper you are...
  • Page 163 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Make sure that the two gray levers inside the back cover are in the up position.  Choose Improve Toner Fixing mode in the printer driver. (See Other ®...
  • Page 164 Make sure that the two gray envelope levers are pulled down when you are printing envelopes.  If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.
  • Page 165: Machine Information

    Index List/Fax Journal)  Setting Lock password 3 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine.
  • Page 166: How To Reset The Machine

    06.Reset 1.Network 2.Address & Fax 3.All Settings Select ab or OK Press a or b to choose the reset function you want to use. Press OK. Do one of the following;  To reset the settings, press 1 and go to step d.
  • Page 167: C Menu And Features

    Menu and features On-screen Press a or b to scroll to your next menu selection. programming Press OK. When you have finished setting an Your machine has been designed to be easy option, the LCD will show Accepted. to use. The LCD provides on-screen programming using the menu keys.
  • Page 168: Menu Table

    Menu and features Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.Mode Timer — —...
  • Page 169 Sets the size of the 3.Tray#2 paper in the paper (This menu Letter* tray. only appears if Legal you have the optional Executive tray#2.) Folio See Advanced User's Guide. See Software User's Guide The factory settings are shown in Bold with an asterisk.
  • Page 170 Fax Tray#2 Only mode. MP Only MP>T1>T2 T1>T2>MP* (Tray#2 or T2 appears only if you installed the optional paper tray.) See Advanced User's Guide. See Software User's Guide The factory settings are shown in Bold with an asterisk.
  • Page 171 Large 2.Gray Small Middle* Large — Chooses the duplex 3.Duplex Scan Long edge* scanning format. (MFC-9560CDW Short edge only) See Advanced User's Guide. See Software User's Guide The factory settings are shown in Bold with an asterisk.
  • Page 172 8.Fax Rx Stamp On time and date on the Off* top of the received faxes. Prints receive faxes 9.Duplex on both sides of the Off* paper. See Advanced User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 173 Sets up your own 8.Coverpage Msg comments for the fax cover page. If you are having 9.Overseas Mode difficulty sending Off* faxes overseas, set this to On. See Advanced User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 174 If you choose Fax Forward or PC-Fax Receive, you can turn on the safety feature Backup Print. ---l Sets your own code 2.Remote Access for Remote Retrieval. See Advanced User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 175 Basic(for VoIP). Uses the telephone 2.Distinctive Off* company’s Distinctive Ring subscriber service to register the ring pattern with the machine. See Advanced User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 176 -nonnn+ -onnnn+ Adjusts the green 2.Green -nnnno+ color for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ Adjusts the blue color 3.Blue -nnnno+ for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ See Advanced User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 177 Reset color calibration to the factory settings. — Adjust the print 7.Auto Regist. 1.Start position of each color 2.Exit automatically. See Advanced User's Guide. See Software User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 178 8 Cyan Right 9 Yellow Right — Sets the interval time 9.Frequency Normal* you want to carry out the auto registration and the calibration. See Advanced User's Guide. See Software User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 179 Landscape printing directly from the USB Flash memory drive. Enables or disables 5.Collate the page collation when printing directly from the USB Flash memory drive. See Software User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 180 Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi — Enter the file name of 2.File Name the scanned data. See Software User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 181 Prints the drum dot 7.Drum Dot Print check sheet. — — Prints the result of 8.WLAN Report wireless LAN (MFC-9560CDW) connectivity diagnosis. See Advanced User's Guide. See Quick Setup Guide. The factory settings are shown in Bold with an asterisk.
  • Page 182 — Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 183 Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi — Restore all network 0.Network Reset 1.Reset 1.Yes settings to factory 2.No default. — — 2.Exit See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 184 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 185 [000-255]. [000-255]. Enter the Gateway 4.Gateway [000-255]. [000-255] address. Enter the Node 5.Node Name BRWXXXXXXXXXXXX name. Chooses the WINS 6.WINS Config Auto* configuration mode. Static See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 186 — — You can easily 4.WPS w/PIN Code configure your wireless network settings using WPS with a PIN code. See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 187 Color 200 dpi scanned data via FTP. Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 188 Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi — Restores all network 0.Network Reset 1.Reset 1.Yes settings to factory 2.No default. — — 2.Exit See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 189 — 4.Laser (PF Kit 2 appears — 5.PF Kit MP only if you installed — 6.PF Kit 1 the optional paper — tray.) 7.PF Kit 2 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 190 (in Canada) 2.Exit fax settings. Restores all the 3.All Settings 1.Reset machine settings to 2.Exit factory default. See Advanced User's Guide. See Quick Setup Guide. See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 191 Allows you to change 0.Initial Setup 0.Local Language the LCD language for (Continued) English* your country. Español (in Canada) English* Français See Advanced User's Guide. See Quick Setup Guide. See Network User's Guide. The factory settings are shown in Bold with an asterisk.
  • Page 192: Entering Text

    To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters. Making corrections If you entered a letter incorrectly and want to change it, press d or c to move the cursor to the incorrect character, and then press Clear. Repeating letters To enter a character on the same key as the previous character, press c to move the cursor right before pressing the key again.
  • Page 193 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
  • Page 194: D Specifications

    Specifications General Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity (MFC-9560CDW) 256 MB (MFC-9460CDN) 128 MB 22 characters × 5 lines...
  • Page 195 = 4.8 B (A) Sound pressure Operating (Printing): m = 57 dB (A) Standby: m = 33 dB (A) 50 °F to 90.5 °F (10 to 32.5 °C) Temperature Operating: Storage: 32 °F to 104 °F (0 to 40 °C) Humidity...
  • Page 196: Document Size

    Specifications Document Size Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) (Single-sided) ADF Length: 5.8 to 14 in. (147.3 to 356.0 mm) Scanner Glass Max. 8.5 in. (215.9 mm) Width: Scanner Glass Max. 11.7 in. (297 mm)
  • Page 197: Print Media

    Legal and Folio  Paper Weight: 16 to 28 lb (60 to 105 g/m  Maximum Paper Tray Up to 250 sheets of 20 lb (80 g/m Capacity: Plain Paper Multi-purpose tray (MP tray)  Paper Type: Envelope, Env. Thin, Env. Thick, Labels...
  • Page 198 Plain Paper, Thin Paper, Recycled Paper (Automatic Duplex): or Glossy Paper For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging. 16 to 28 lb (60 to 105 g/m...
  • Page 199: Fax

    Out of Paper Reception Up to 500 pages ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. Black & White only...
  • Page 200: Copy

    25% to 400% (in increments of 1%) Up to 1200 × 600 dpi Resolution First Copy Out Time Less than 19 seconds (from Ready mode and standard tray) (Monochrome) First Copy Out Time Less than 21 seconds (from Ready mode and standard tray)
  • Page 201: Scanner

    (MFC-9560CDW) Gray Scale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows XP (resolution up to 19200 × 19200 dpi can be...
  • Page 202: Printer

    First Print Out Time Less than 16 seconds (from Ready mode and standard tray) (Monochrome) First Print Out Time Less than 16 seconds (from Ready mode and standard tray) (Color) The print speed may vary depending on the type of document you print.
  • Page 203: Interfaces

    Wireless LAN IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) (MFC-9560CDW) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. Third-party USB ports are not supported. See Network (LAN) on page 171 and the Network User's Guide for detailed network specifications.
  • Page 204: Direct Print Feature

    TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0. Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
  • Page 205: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Processor Minimum Recommended Hard Disk Space Supported Supported Operating System Minimum Speed to install Version Software Interface Functions Drivers Applications ® ® ® ® 64 MB 256 MB...
  • Page 206 10.6.x Processor ® Internet Explorer 6.0 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third-party USB ports are not supported. PC-Fax supports black and white only. ® ®...
  • Page 207: Consumable Items

    Approx. 25,000 pages (Letter) Belt Unit BU-300CL Approx. 50,000 pages (Letter) Waste Toner Box WT-300CL Approx. 50,000 pages (Letter) Approx. cartridge yield is declared in accordance with ISO/IEC 19798. Drum yield is approximate, and may vary by type of use.
  • Page 208: Network (lan)

    POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, (MFC-9560CDW) POP), SNMP v3, 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos Wireless Network AOSS™ Setup Support Utility (MFC-9560CDW) See Computer requirements on page 168. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
  • Page 209: Index

    ..........45 Apple Macintosh one touch ..........45 See Software User’s Guide. speed dial ..........45 Automatic using the Search key ......46 fax receive ..........34 Direct print ..........52 easy receive ........36 Direct key ..........53 fax redial ..........46 specification ........
  • Page 210 ......43 Fax, stand-alone Machine information receiving ..........32 easy receive ........36 how to reset the machine ....129 from extension telephone ....43 reset functions ........128 ring delay, setting .......35 serial number ........128 telephone line interference ....120 status LED ..........
  • Page 211 ..........22 toner cartridge ........62 type ..........18 waste toner box ........85 PaperPort™ 12SE with OCR Reports See Software User’s Guide and Help in the Transmission Verification ..... 30 PaperPort™ 12SE application to access Resolution How-to-Guides. copy ............ 163...
  • Page 212 ...........41 Windows difficulties ..........113 See Software User’s Guide. interference .........120 Wireless Network multi-line (PBX) ........42 See Quick Setup Guide and Network Text, entering .........155 User’s Guide. Toner cartridge World Wide Web .........i replacing ..........62 Troubleshooting ........112 document jam ......101 error messages on LCD ......92...
  • Page 213 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 214 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
  • Page 215 ADVANCED USER’S GUIDE MFC-9460CDN MFC-9560CDW Not all models are available in all countries. MFC-9560CDW (in USA): Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on Version 0 your model page to download the other manuals. USA/CAN...
  • Page 216 User's Guides and where do I find it? Which manual? What's in it? Where is it? Safety and Legal Please read the Safety Instructions before Printed / In the Box you set up your machine. Quick Setup Guide Read this Guide first. Follow the...
  • Page 217 Changing Fax Resolution ................16 Additional sending operations................17 Sending a fax manually ................. 17 Sending a fax at the end of a conversation ...........18 Dual access (black & white only)..............18 Broadcasting (black & white only) ..............19 Real Time Transmission ................20...
  • Page 218 Polling overview ....................25 Polled transmit (black & white only)...............25 Receiving a fax Remote Fax Options (black & white only)............26 Receiving faxes into memory when the paper tray is empty ......26 Fax Forwarding....................26 Paging ......................27 Fax Storage ....................27 PC-Fax Receive ....................28 Changing Remote Fax Options ..............29...
  • Page 219 Using the Options key ................... 46 Sorting copies using the ADF ................ 47 Adjusting Contrast, Color and Brightness............47 Making N in 1 copies (page layout) ...............49 2 in 1 ID Copy ....................50 Tray selection ....................51 Duplex (2-sided) copying ..................51 Duplex Copy (long edge flip) .................51...
  • Page 221: General Setup

    Volume settings Your menu settings are stored permanently, Ring volume and in the event of a power failure will not be lost. Temporary settings (for example, You can choose a ring volume level from a Contrast, Overseas Mode) will be lost. Also, range of settings, from High to Off.
  • Page 222: Beeper Volume

    Press Menu, 1, 3, 2. High 13.Volume Select ab or OK 2.Beeper Press a or b to choose Off, Low, Med or High High. Select ab or OK Press OK. Press a or b to choose Off, Low, Med or Press Stop/Exit.
  • Page 223: Automatic Daylight Savings Time

    You can set the machine to change automatically for Daylight Savings Time. It You can save toner using this feature. When will set itself forward one hour in the Spring, you set Toner Save to On, print appears and back one hour in the Fall.
  • Page 224: Sleep Mode

    Press OK. Press Stop/Exit. Deep Sleep mode If the machine is in Sleep mode and does not receive any jobs for a certain length of time, the machine will go into Deep Sleep mode automatically and the LCD will show Deep Sleep.
  • Page 225: Dial Prefix

    Press OK. pad (up to 5 digits). Press OK. Note Press Stop/Exit. • You can use the numbers 0 to 9, #, l and !. (Press Hook to display “!”.) You cannot use ! with any other numbers or characters.
  • Page 226: Mode Timer

    FAX, SCAN, and COPY. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last.
  • Page 227: Security Features

    2.Setup Send in the Fax menu. This feature also prevents users from changing the Default settings of the machine If Fax Tx is disabled, you cannot use any by limiting access to the Menu settings. function in the Fax menu.
  • Page 228: Setting The Password For The Administrator

    Setting the password for the Changing the password for administrator the administrator The password you set in these steps is for the Press Menu, 1, 7, 1. administrator. This password is used to set up users and to turn Secure Function Lock on 17.Security...
  • Page 229: Setting Up The Public User Mode

    Setting up the public user Setting up restricted users mode You can set up users with restrictions and a password for functions that are available to Public user mode restricts the functions that them. You can set up more advanced are available for Public users.
  • Page 230: Turning Secure Function Lock On/off

    6.) You can also exit from the Enter your four-digit administrator restricted user mode by pressing the current password. Mode key you are in. Then LCD will ask you Press OK. Go to Public?. Turning Secure Function Lock off Press 1 to choose 1.Yes.
  • Page 231: Setting Lock

    Security features Setting Lock Note • If the current ID is restricted to the function Setting Lock lets you set a password to stop you want to use, Access Denied will other people from accidentally changing your appear on the LCD and then the machine machine settings.
  • Page 232: Setting Up The Password

    Enter & OK Key Set Password Select ab or OK Enter a four-digit number for the password using numbers 0-9. Press a or b to choose Set Password. Press OK. Press OK. Re-enter your password when the LCD Enter your four-digit password.
  • Page 233: Turning Setting Lock On/off

    If you enter the wrong password when This feature is to prevent users from sending following the instructions below, the LCD will a fax or call to a wrong number by mistake. show Wrong Password. Re-enter the You can set the machine to restrict dialing by correct password.
  • Page 234: One Touch Restriction

    • You can not restrict dialing when you use Redial/Pause. • If you chose On or Enter # twice, you can not use the Broadcasting feature and can not combine quick dial numbers when...
  • Page 235: Sending A Fax

    Do one of the following:  If your document is flipped on the Before you send a fax, you can change any Long edge, press a or b to choose combination of these settings: contrast, resolution, overseas mode, delayed fax timer, Long edge.
  • Page 236: Contrast

    Auto will give the best results. changing the Fax Resolution. Resolution can It automatically chooses the suitable contrast be changed for the next fax or for all faxes. for your document. To change the Fax Resolution setting If your document is very light or dark,...
  • Page 237: Additional Sending Operations

    If you are using the scanner glass, If you choose S.Fine or Photo and then press 1 to send a fax. use the Color Start key to send a fax, the machine will send the fax using the Fine Replace the handset of an external setting.
  • Page 238: Sending A Fax At The End Of A Conversation

    Dual access conversation (black & white only) At the end of a conversation you can send a You can dial a number, and start scanning the fax to the other party before you both hang fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data.
  • Page 239: Broadcasting (black & White Only)

    Speed Dial, a Group number, or a number manually entered using the dial pad. (See How to dial in Chapter 7 of the Before you begin the broadcast Basic User's Guide.) One Touch and Speed Dial numbers must be...
  • Page 240: Real Time Transmission

    27.Remaining Jobs Note a #001 0123456789 b Broadcast#001 • If the memory is full and you are sending a black and white fax from the ADF, the Select ab or OK machine will send the document in real Press a or b to choose one of the time (even if Real Time TX is set to Off).
  • Page 241: Overseas Mode

    Sending in real time for the next fax only (black & white only) Make sure you are in Fax mode You can store up to 50 faxes in the memory to be sent within a twenty four hour period. Press Menu, 2, 2, 5. 22.Setup Send Make sure you are in Fax mode 5.Real Time TX...
  • Page 242: Delayed Batch Transmission (black & White Only)

    Check which jobs are still waiting in the machine will help you economize by sorting memory to be sent. If there are no jobs, the all the faxes in the memory by destination and LCD will show No Jobs Waiting. You can scheduled time.
  • Page 243: Electronic Cover Page (black & White Only)

    One Touch or Speed Select ab or OK Dial memory. Press a or b to choose 5. or 6. to store By choosing Next Fax:On you can also your own comment. display the number of pages on the cover Press OK.
  • Page 244 Send a cover page for the next fax Send a cover page for all faxes If you want to send a cover page only for the You can set the machine to send a cover next fax, your machine will ask you to enter page whenever you send a fax.
  • Page 245: Polling Overview

    Polling lets you set up your machine so other people can receive faxes from you, but they Flatbed Fax: Next Page? pay for the call. It also lets you call somebody 1.Yes else’s fax machine and receive a fax from it, 2.No (Send) so you pay for the call.
  • Page 246: Remote Fax Options (black & White Only)

    Press OK. a time. Note Receiving faxes into memory If you store a group on a One Touch key when the paper tray is empty or a Speed Dial location, the faxes will be forwarded to multiple fax numbers. As soon as the paper tray becomes empty during fax reception, the LCD shows Press a or b to choose On or Off.
  • Page 247: Paging

    Note For example, press 1 8 0 0 5 5 5 1 2 3 4 # #. If Fax Storage is turned on your machine cannot receive a color fax unless Do one of the following: the sending machine converts it to black &...
  • Page 248: Pc-fax Receive

    <USB> PCNAME01 view and store these faxes. Select ab or OK Even if you have turned off your PC (at night Press OK. or on the weekend, for example), your machine will receive and store your faxes in Press a or b to choose On or Off.
  • Page 249: Changing Remote Fax Options

    PC. The machine prints received color faxes.  If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.
  • Page 250: Remote Retrieval

    Chapter 4 Remote retrieval  If you press 2, faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged. The remote retrieval feature lets you retrieve your stored fax messages when you are not The LCD will ask you the following message: at the machine.
  • Page 251: Using Your Remote Access Code

    If you enter an invalid command the machine will beep three Note times. You can insert a pause in a fax number by using the # key. Press 9 0 to reset the machine when you have finished.
  • Page 252: Changing The Fax Forwarding Number

    ## (up to 20 digits). Press 9 0 to reset the machine when you have finished. Hang up after you hear your machine beep. Note You can insert a pause in a fax number by using the # key.
  • Page 253: Remote Fax Commands

    Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
  • Page 254: Additional Receiving Operations

    Duplex is set to On. You can use Letter, Legal or Folio (8.5 in. × 13 in.) size of paper for this function If you choose On, the machine automatically reduces each page of an incoming fax to fit on...
  • Page 255: Setting The Fax Receive Stamp (black & White Only)

    Internet Fax. If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from • Make sure you have set the current date the memory when you are at your machine.
  • Page 256: Polling Overview

    Polling lets you set up your machine so other people can receive faxes from you, but they Stop polling pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature...
  • Page 257: Telephone Line Services

    Roll over telephone lines Tone or Pulse (Canada only) A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. If you have a Pulse dialing service, but need The calls are usually passed down or “rolled...
  • Page 258 RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter. 1 Triplex Adapter...
  • Page 259: Additional Dialing Operations

    If you often want to send the same fax number when you dial. This feature may be message to many fax numbers you can set useful if you need to dial an access code for up a group. a cheaper rate from another long distance Groups are stored on a One Touch key or a carrier.
  • Page 260: Changing Group Numbers

    For One Touch numbers, press the already been stored. The LCD will show the One Touch keys one after the other. name or number, and if the Group has a fax For Speed Dial numbers, press  forwarding number, it will display a message.
  • Page 261: Deleting Group Numbers

    You can delete a Group number that has delete, and then press Clear. already been stored. The LCD will show the name or number, and if the Group has a fax Press OK. forwarding number, it will display a message.
  • Page 262: Printing Reports

    Press OK. and fax journal) can be printed automatically and manually. Press Stop/Exit. If you choose 6, 12, 24 hours, 2 or 7 days, the Transmission verification machine will print the report at the selected report time and then erase all jobs from its memory.
  • Page 263: Reports

    Select ab or OK 2 Help List Do one of the following: Prints a list of commonly used functions to  Press a or b to choose the report you help you program your machine. want. 3 Tel Index List Press OK.
  • Page 264: Making Copies

    (See Mode Timer on page 6.) 78% LGLiLTR To change a setting, press COPY and then 70% A4iA5 press a or b and d or c to scroll through the COPY settings. When the setting you want is highlighted, press OK. Custom(25-400%)
  • Page 265: Improving Copy Quality

    Page Layout Options 2 in 1 (P), 2 in 1 (L), follow the steps below: 2 in 1 (ID), 4 in 1 (P) and 4 in 1 (L) are not available with Enlarge/Reduce. Make sure you are in Copy mode Load your document.
  • Page 266: Using The Options Key

    Chapter 7 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a, b, d or c, then press OK...
  • Page 267: Sorting Copies Using The Adf

    Adjusting Contrast, Color and Brightness You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Contrast Adjust the contrast to help an image look Make sure you are in Copy mode sharper and more vivid.
  • Page 268 Press Menu, 3, 4. 34.Color Adjust Load your document. a 1.Red 2.Green Use the dial pad to enter the number of b 3.Blue copies (up to 99). Select ab or OK Press Options. Press a or b to choose 1.Red, Press a or b to choose Brightness.
  • Page 269: Making N In 1 Copies

    Off(1 in 1). Press OK.  4 in 1 (L) For details about 2 in 1 (ID), see 2 in 1 ID Copy on page 50. Press Black Start or Color Start to scan the page. If you placed the document in the ADF, the machine scans the pages and starts printing.
  • Page 270: In 1 Id Copy

    Press Options. Press a or b to choose Page Layout. Press OK. Press a or b to choose 2 in 1 (ID). Press OK. Press Black Start or Color Start. After the machine scans the first side of the card, the LCD will display the following instruction.
  • Page 271: Tray Selection

    #1(XXX) T2 and #2 appears only if the optional lower tray is installed. XXX is the paper size you set in Menu, 1, 2, 2. Make sure you are in Copy mode Press Black Start or Color Start. Load your document.
  • Page 272 Chapter 7 MFC-9560CDW Press Duplex and a or b to select 1sided i 2sided,  1 sided i 2 sided 2sided i 2sided or Portrait 2sided i 1sided. Duplex 1sided i 2sided 2sided i 2sided 2sided i 1sided Select ab or OK Press OK.
  • Page 273: Advanced Duplex Copy (short Edge Flip)

    Advanced 1 sided i 2 sided Portrait Make sure you are in Copy mode Load your document. Enter the number of copies (up to 99) Landscape using the dial pad. Press Duplex and a or b to select 1sidedi2sided S.
  • Page 274 Chapter 7 Press a or b to select 2sided i 1sided or 1sided i 2sided. Press OK. Duplex Advanced a2sided i 1sided b1sided i 2sided Select ab or OK Press Black Start or Color Start to copy the document.
  • Page 275: A Routine Maintenance

    AC power make sure that you clean the inside of the outlet. machine. If printed pages are stained with toner, clean the inside of the machine with a Pull the paper tray completely out of the dry, lint-free cloth.
  • Page 276: Cleaning The Scanner

    Cleaning the scanner Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust. Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.
  • Page 277: Cleaning The Laser Scanner Windows

    Routine maintenance Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the glass strip (2) underneath it with windows a soft lint-free cloth moistened with water. Turn off the machine’s power switch. Unplug the telephone line cord first,...
  • Page 278 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 279 • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. Make sure the green lock lever (1) is in the release position as shown in the illustration. • Hold the green handles of the drum unit when you carry it.
  • Page 280 Match the guide ends (2) of the drum Push the drum unit in until it stops. unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 281: Cleaning The Corona Wires

    Routine maintenance Cleaning the corona wires Hold the green handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems, clean the four corona wires as follows: Press the front cover release button and...
  • Page 282 Push to release the latches of the and slightly push it toward the machine corona wire cover (1), and then open the to unlock it. Then pull it out of the drum cover. unit. Repeat this for all the toner...
  • Page 283 Clean the corona wire inside the drum Close the corona wire cover. unit by gently sliding the green tab from left to right and right to left several times. Repeat steps d to f to clean each of three remaining corona wires.
  • Page 284 Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
  • Page 285: Cleaning The Drum Unit

    Cleaning the drum unit Press the front cover release button and then open the front cover. If your printout has colored dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface.
  • Page 286 Hold the green handle of the drum unit. Turn the green lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 287 Hold the handle of the toner cartridge IMPORTANT and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all • We recommend that you place the drum the toner cartridges. unit and/or the toner cartridge on a clean,...
  • Page 288 Confirm suspected area of the green handles. Make sure that the drum appropriate color drum by using the unit gears (1) are on the left hand side. numbers beside the drum which relate to the numbers of column. Read following information from the drum dot check sheet.
  • Page 289 Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
  • Page 290 Push the drum unit in until it stops. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 291: Cleaning The Paper Pick-up Rollers

    AC power outlet first, connect all rollers cables, and then plug in the telephone line cord. Turn on the machine’s power If you have paper feed problems, clean the switch. pick-up rollers as follows: Turn off the machine’s power switch.
  • Page 292: Calibration

    Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with The output density for each color may vary it to remove dust. depending on the environment the machine is in such as temperature and humidity.
  • Page 293: Auto Registration

    Black Start or Color Start and try again. Registration (For more information, see Error and If solid areas of color or images have cyan, maintenance messages in Appendix B of magenta or yellow fringes, you can use the the Basic User's Guide.) auto-registration feature to correct the ®...
  • Page 294: Frequency (color Correction)

    82.Page Counter Press Menu, 4, 9. Total :XXXXXX Fax/List :XXXXXX Press a or b to choose Normal, Low or Copy :XXXXXX Off. Select ab or OK Press OK. Press a or b to see Total, Fax/List, Copy or Print.
  • Page 295: Replacing Periodic Maintenance Parts

    50,000 pages for PF Kit MP and 100,000 pages for PF Kit 1, PF Kit 2, Fuser and Laser. Please call Brother Customer Service when the following messages appear on the LCD. Letter or A4 size single-sided pages.
  • Page 296: Packing And Shipping The Machine

    3 A piece of paper (Letter or A4) to protect the belt unit (supplied by the user) sealed. Failure to remove it and put it in a...
  • Page 297 Routine maintenance Turn off the machine’s power switch. Hold the green handle of the drum unit. Unplug the telephone line cord first, Pull the drum unit out until it stops. disconnect all cables, and then unplug the power cord from the AC power outlet.
  • Page 298 Turn the green lock lever (1) at the left of IMPORTANT the machine counterclockwise to the release position. Holding the green • Hold the green handles of the drum unit handles of the drum unit, lift the front of when you carry it. DO NOT hold the sides the drum unit and remove it from the of the drum unit.
  • Page 299 Remove the waste toner box from the machine using the green handle, and then put it in a plastic bag and seal the bag completely. Remove two pieces of orange packing material and discard them.
  • Page 300 Put the belt unit back into the machine.  Slide the small orange packing Make sure the belt unit is level and fits material (3) onto the metal shaft on firmly into place. the right side of the drum unit, as shown in the illustration.
  • Page 301 Routine maintenance Put a piece of paper (Letter or A4) on the Match the guide ends (2) of the drum belt unit to prevent damage to the belt unit to the c marks (1) on both sides of unit. the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
  • Page 302 Push the drum unit in until it stops. Put the Styrofoam piece (1) into the carton. Then put the waste toner box in the Styrofoam piece. FRONT Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1).
  • Page 303 Routine maintenance Put the two styrofoam pieces (1) into the carton matching the right of the machine to the "RIGHT" mark on one of the styrofoam pieces, and the left of the machine to the "LEFT" mark on the other styrofoam piece. Put the AC...
  • Page 304: B Options

    Options Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit SO-DIMM memory LT-300CL...
  • Page 305: Optional Paper Tray (lt-300cl)

    MFC-9460CDN has 128 MB. An optional lower tray can be installed, and it Both models have one slot for optional can hold up to 500 sheets of 20 lb (80 g/m memory expansion. You can increase the paper.
  • Page 306: Installing Extra Memory

    SO-DIMM. Remove the plastic (1) and then metal (2) SO-DIMM covers. Put the metal (2) and then the plastic (1) SO-DIMM covers back on. Unpack the SO-DIMM and hold it by its edges.
  • Page 307 Options Plug in the telephone line cord. Turn on the machine’s power switch. Note To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See How to print a report...
  • Page 308: C Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document.
  • Page 309 Glossary Fine resolution Easy Receive Resolution is 203 × 196 dpi. It is used for Enables your machine to respond to CNG tones if you interrupt a fax call by small print and graphs. answering it. Gray Scale ECM (Error Correction Mode)
  • Page 310 You can store a second number Resolution on each key if you press Shift and the The number of vertical and horizontal lines One Touch key together. per inch.
  • Page 311 You can choose certain options for each fax transmission and copy without changing the default settings. Tone A form of dialing on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.
  • Page 312: D Index

    (ADF only) ........47 paging ..........27 temporary settings ........44 polling receive ........36 using ADF ........47 reducing to fit on paper ..... 34 using scanner glass ....... 49 retrieving from a remote site ..31 Cover page ..........23 custom comments .........23 for all faxes ..........24...
  • Page 313 .... 27 programming your pager number ..26 HELP ............43 PaperPort™ 12SE with OCR Help List ..........43 See Software User’s Guide and Help in the Hook key ..........37 PaperPort™ 12SE application to access How-to-Guides. PC-Fax See Software User’s Guide.
  • Page 314 .........19 administrator password ....... 8 using groups ........19 Public user mode ........ 9 group dial restricted users ........9 setting up groups for broadcasting ..39 Setting lock ........... 11 Sleep mode ..........4 Sort ............47 Redial/Pause key ........39 Reducing copies ............44...
  • Page 315 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.

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