Premium interactive whiteboard system installation on the fuwm-600 fixed unit wall mount (30 pages)
Summary of Contents for SMART Board Board X800i4
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PLEASE THINK BEFORE YOU PRINT SMART Board™ X800i4 Interactive Whiteboard System Configuration and User’s Guide...
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SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product. To reduce the risk of fire or electric shock, do not expose the SMART product to rain or moisture.
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Do not place the unit in hot locations, such as near heating equipment. Doing so could cause a malfunction and shorten the life of the projector. Avoid setting up and using the SMART product in an area with excessive levels of dust, humidity and smoke.
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Do not rest the interactive whiteboard on its side or on the top of the frame. You must connect the USB cable that came with your SMART Board interactive whiteboard to a computer that has a USB compliant interface and that bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950.
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Make sure an electrical socket is near your SMART product and remains easily accessible during use. Using your SMART product near a TV or radio could cause interference to the images or sound. If this happens, move the TV or radio away from the projector.
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I M P O R T A N T I N F O R M A T I O N Follow these guidelines to clean the projector: Wipe the exterior of the projector with a lint-free cloth. If necessary, use a soft cloth moistened with a mild detergent to clean the projector housing.
I M P O R T A N T I N F O R M A T I O N Environmental requirements Before installing your SMART Board X800i4 interactive whiteboard system, review the following environmental requirements. Environmental Parameter requirement Operating temperature 41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
Contents Important information Safety warnings, cautions and important information Environmental requirements About your interactive whiteboard system SMART Board X800i4 interactive whiteboard system features Included accessories Optional accessories Installing your interactive whiteboard system Choosing a location Choosing a height Routing the cables...
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C O N T E N T S Resolving connection issues Accessing the service menu Locating serial numbers Transporting your interactive whiteboard system Remotely managing your interactive whiteboard system Web page management Connecting your room control system to the ECP Projector programming commands Simple Network Management Protocol (SNMP) Hardware environmental compliance...
Your SMART Board X800i4 interactive whiteboard system combines the wall-mounted, short-throw SMART UF65 or SMART UF65w projector with a SMART Board X800 series interactive whiteboard. This chapter describes the features of your SMART Board X800i4 interactive whiteboard system and provides information about product parts and accessories.
When you use SMART software with your SMART Board X800i4 interactive whiteboard system, you can write or draw over the projected computer image in digital ink using a pen tray pen or your finger, and then save these notes to a .notebook file or directly into any Ink Aware application.
A security cable lock feature that enables you to lock your interactive whiteboard to help safeguard it from theft For more information about your SMART Board interactive whiteboard, see the SMART Board X800 Series Interactive Whiteboard User’s Guide (smarttech.com/kb/144817). SMART UF65 or SMART UF65w projector...
The following accessories are included with your SMART Board X800i4 interactive whiteboard system. Remote control The remote control enables you to control the system and set up your SMART UF65 or SMART UF65w projector. Use the remote control to access menu options, system information and input selection options.
Optional accessories You can add a variety of optional accessories to best meet your specific needs. Purchase these items from your authorized SMART reseller (smarttech.com/wheretobuy) when you order your interactive whiteboard system or later. For more information about accessories, go to smarttech.com/accessories.
I M P O R T A N T Use the instructions included with the ECP to install your interactive whiteboard, projector and ECP. The instructions in your SMART Board interactive whiteboard box do not include instructions for installing the SMART UF65 or SMART UF65w projector or ECP.
Installing your interactive whiteboard system Choosing a location Choose a location for your SMART Board X800i4 interactive whiteboard system that’s far from bright light sources, such as windows or strong overhead lighting. Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image.
C H A P T E R 2 Installing your interactive whiteboard system Choosing a height SMART includes a mounting template with each SMART Board X800i4 interactive whiteboard system. If you lose this template, contact your authorized SMART reseller (smarttech.com/wheretobuy). Using this template ensures that you: Mount the projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit.
Installing your interactive whiteboard system Routing the cables When connecting cables from a SMART UF65 projector to the interactive whiteboard, make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the right side of the interactive whiteboard.
This section explains how to secure the different components of your interactive whiteboard system. Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board X800 Series Interactive Whiteboard User’s Guide (smarttech.com/kb/144817).
This section explains how to use your projector and the remote control that came with it. Using your remote control The SMART UF65 or SMART UF65w projector remote control enables you to access on-screen projector menus and change projector settings.
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C H A P T E R 3 Using your interactive whiteboard system W A R N I N G Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: Use only the specified type of coin-cell battery. Orient the battery’s positive (+) and negative (–) terminals according to the markings on the remote control.
C H A P T E R 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the remote control’s Power button (or the ECP’s Power button) to turn the projector system on or off.
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H-position Moves the projected image’s horizontal Don’t adjust this setting unless you’re position left or right from 0 to 100. advised to by a certified SMART Support specialist (smarttech.com/contactsupport). You can apply this setting only after you make all boom adjustments.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Tint Adjusts the image color balance of red This setting applies to S-video and and green from 0 to 100. composite video inputs only. White Peaking Adjusts the image color brightness A value closer to 0 creates a natural from 0 to 10 while providing more...
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Auto Signal Detect Enables or disables signal searching of Select On to have the projector input connectors. continuously switch inputs until it finds an active video source. Select Off to maintain signal detection in one input.
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(SMART, Capture User Startup projector lamp is starting and an image Screen or Preview Startup Screen). isn’t displayed. SMART displays the default SMART logo on a blue background. Capture User Startup Screen closes the on-screen display menu and captures the entire projected interactive whiteboard image.
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C H A P T E R 3 Using your interactive whiteboard system Setting Notes Gateway Displays the projector’s default network gateway in values between 0.0.0.0 and 255.255.255.255. Displays the projector’s primary domain name number in values between 0.0.0.0 and 255.255.255.255. MAC Address Displays the projector’s MAC address in xx-xx-xx-xx-xx-xx format.
C H A P T E R 3 Using your interactive whiteboard system Setting Notes MPU Version Displays the projector microprocessor’s firmware version in x.x.x.x format. Network Version Displays the projector’s network card version in x.x.x.x format. Model Number Displays the projector’s model number. Serial Number Displays the projector’s serial number.
Using your interactive whiteboard system Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board X880i4 and X885i4 Interactive Whiteboard System Installation Guide (smarttech.com/kb/149615). Project a computer image set to the proper resolution while adjusting the image. If you don’t have a computer, use the projector’s default background so that you can see the full projected...
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C H A P T E R 3 Using your interactive whiteboard system No. Connector Connect to: Power Power supply 4-pin power mini-DIN 5V/2A output ECP harness cable 7-pin mini-DIN ECP harness cable RS-232F (DB9) ECP harness cable DB15F RGB video input (VGA 1) Primary computer (not included) DB15F RGB video input (VGA 2) Secondary computer (not included)
For more information on this software, press the Help button on the interactive whiteboard pen tray. For more resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and then select your country and language. In the Support section of this website, you’ll find up-to-date, product-specific information, including setup instructions and specifications.
C H A P T E R 3 Using your interactive whiteboard system Using the Extended Control Panel (ECP) The ECP gives you control of the basic operations of your interactive whiteboard system. Press the ECP’s Power button (or the remote control’s Power button) to turn on or turn off the projector system.
11-pin connector (connects to ECP harness cable) 4-pin connector (for room control) N O T E The 4-pin connector cable is an optional accessory that you can order from your authorized SMART reseller (smarttech.com/wheretobuy). Using the RCA connector pod...
This chapter provides information on integrating your SMART Board X800i4 interactive whiteboard system with peripheral devices. Video format compatibility SMART UF65 or SMART UF65w projectors have a native video format and various video format compatibility modes. You can change image appearances for certain formats and compatibilities. Native video format The following table lists the native VESA RGB video formats for the projector.
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Video format compatibility The following tables list the projectors’ compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Default menu on page 17. SMART UF65 projector Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input”...
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C H A P T E R 4 Integrating other devices SMART UF65w projector Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input” appearance 720 × 400 720×400_85 85.039 Letterbox 640 × 480 VGA 60 59.94 Pillarbox 800 × 600 VGA 72 72.809...
C H A P T E R 4 Integrating other devices SMART UF65 projector Signal format Aspect ratio Horizontal Vertical “Match Input” frequency (kHz) frequency (Hz) appearance 480i (DVD player) 15.73 59.94 Full screen (640 × 480) 567i (DVD player) 15.63...
Do not disconnect cables from the ECP to connect peripherals because you could disconnect controls for your interactive whiteboard or host computer. Don’t connect SMART Board Audio (SBA-L) USB speakers to the RCA connector pod. Connect these speakers to the projector connection panel using a dual-channel (left and right) RCA plug to 3.5 mm cable (not included).
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C H A P T E R 4 Integrating other devices To connect a DVD/Blu-ray player or similar device 1. If you have speakers installed, turn the volume dial on the ECP all the way down to prevent buzzing or sparking. 2.
Replacing the projector lamp Removing and replacing the projector lamp module Resetting the lamp timer This chapter includes methods for preventing damage to and properly cleaning your SMART Board X800i4 interactive whiteboard system. Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard, see the SMART Board X800 Series...
C A U T I O N Before you clean the SMART UF65 or SMART UF65w projector, press the Power button twice on the ECP or remote control to put the system into Standby mode, and then allow the lamp to cool for 30 minutes.
C H A P T E R 5 Maintaining your interactive whiteboard system I M P O R T A N T This procedure is intended for qualified installers only. To clean the projector you must: Remove the projector from the boom (page 35) Access the lamp module (page 37) Vacuum the lamp module and projector vents (page 39) Replace the lamp module and lamp cover (page 40)
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C H A P T E R 5 Maintaining your interactive whiteboard system 4. While firmly holding the projector, and without applying pressure or weight to the projector boom, remove the screw holding the projector cover in place with the screwdriver, and then remove the cover.
C H A P T E R 5 Maintaining your interactive whiteboard system 7. Using two hands, carefully unhook and remove the projector from the projector boom. 8. Lay the projector flat on your work area with the warning lights facing upward. Accessing the lamp module To access the lamp module, remove the lamp cover, and then remove the lamp from the projector.
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C H A P T E R 5 Maintaining your interactive whiteboard system 2. Using the screwdriver, loosen the two screws on the inner lamp module. The screws remain captive inside the lamp module. 3. Pull up on the lamp module’s handle, and then remove the lamp. ...
C H A P T E R 5 Maintaining your interactive whiteboard system Vacuuming the lamp module and projector vents After you remove the lamp cover and lamp module, vacuum the lamp module and projector vents. To vacuum the lamp module and projector vents 1.
C H A P T E R 5 Maintaining your interactive whiteboard system Replacing the lamp module and lamp cover After you vacuum the lamp module and projector vents, replace the lamp module and cover. To replace the lamp module and lamp cover 1.
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C H A P T E R 5 Maintaining your interactive whiteboard system 2. Secure the projector to the plate with the screw that you retained when you removed the projector from the boom. W A R N I N G Be sure to replace this screw.
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N O T E You might need to adjust the projected image after you perform the previous procedures. For more information, see the included SMART Board X880i4 and X885i4 Interactive Whiteboard System Installation Guide (smarttech.com/kb/149615) and Adjusting the image...
This section provides detailed instructions for replacing the projector lamp. Removing and replacing the projector lamp module If the lamp fails, or if a replacement message appears on the SMART UF65 or SMART UF65w projector screen, have a qualified person replace the projector lamp module.
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C H A P T E R 5 Maintaining your interactive whiteboard system To remove and replace the projector lamp module 1. Remove the outer lamp cover and set it aside. 2. Using the screwdriver, loosen the two screws on the inner lamp module. The screws remain captive inside the lamp module.
N O T E You might need to adjust the projected image after you perform the previous procedures. For more information, see the included SMART Board X880i4 and X885i4 Interactive Whiteboard System Installation Guide (smarttech.com/kb/149615) and Adjusting the image on page 22.
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You’re unable to reset the Display Hour value because it’s the running total of hours the projector has been in use. 3. Press the Menu button on the remote control. The SMART UF65 Settings menu appears. 4. Select to confirm that Lamp Hours is reset to zero.
Chapter 6 Troubleshooting your interactive whiteboard system Correcting image alignment issues Diagnosing issues using the interactive whiteboard system indicators and controls Interactive whiteboard indicators and controls Projector lights and status ECP lights and status Projector error states Your projector doesn’t respond to commands The “Projector Overheated”...
Use the instructions in the included SMART Board X880i4 and X885i4 Interactive Whiteboard System Installation Guide (smarttech.com/kb/149615) to eliminate most image alignment issues.
Troubleshooting your interactive whiteboard system Projector lights and status The two indicator lights (Power and Service) are located on the bottom of the SMART UF65 or SMART UF65w projector. Specific light sequences convey information about the state of the projector, including errors.
Projector error states System administrators can solve or troubleshoot the following projector error states on their own prior to contacting SMART Support. Performing an initial troubleshooting on your projector will reduce the time of a support call. Your projector doesn’t respond to commands If your projector doesn’t respond to commands or if it starts to display code after you entered a...
1. Follow steps 1 to 5 of To resolve the “Projector Overheated” error above. 2. If the lamp doesn’t illuminate, turn off the projector and wait 15 minutes for it to cool down. 3. Disconnect the power cable, and then contact your authorized SMART reseller (smarttech.com/wheretobuy).
4. Replace your lamp as described in Removing and replacing the projector lamp module on page 5. If the projector still doesn’t turn on or if it continues to display the lamp error message, disconnect the power cable, and then contact your authorized SMART reseller (smarttech.com/wheretobuy).
See Network menu on page 19 for a description of the IP address field. Enter this IP address into your browser or SNMP agent. 4. If you still don’t have network access, contact your network administrator. If your administrator is unable to resolve the issue, contact your authorized SMART reseller (smarttech.com/wheretobuy).
5. Check that your source input, such as your computer or video device, isn’t malfunctioning, that its audio output is on and that its volume isn’t set to the lowest position. 6. If the previous steps don’t resolve the issue, contact your authorized SMART reseller (smarttech.com/wheretobuy) Resolving video issues If your projector has a frozen image, perform the following procedure.
If the image doesn’t synchronize, check your cable connections to the projector and the ECP. 2. Make sure that the image signal is compatible with the projector (see Video format compatibility on page 27). 3. If your projector still doesn’t show a source signal, contact your authorized SMART reseller (smarttech.com/wheretobuy). No projected image If the projector displays no image at all, and the ECP, interactive whiteboard and projector power lights aren’t on, perform the following procedure.
The Display Properties window appears. 3. Click Settings. 4. Verify that your display resolution setting is lower than or equal to 1024 × 768 (SMART UF65 projector) or 1280 × 800 (SMART UF65w projector). I M P O R T A N T If the projector still does not display the entire image, perform the following procedure to change the monitor display.
C H A P T E R 6 Troubleshooting your interactive whiteboard system Unstable or flickering image If the projector’s image is unstable or flickering, you could have different tracking settings on your input source. I M P O R T A N T Write down your setting values before adjusting any of the settings in the following procedure.
This action resets all values to their defaults. Unaligned projected image The SMART UF65 or SMART UF65w projector image can slip if it’s moved often or installed in a location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image from becoming misaligned: Make sure that the installation wall is plumb and square and doesn’t move or vibrate...
Ensure SMART Product Drivers disconnected. is installed and running. SMART Product Drivers is not installed or running. Accessing the service menu C A U T I O N To prevent tampering or unintentional changes, only system administrators should access the service menu.
Locating serial numbers Before contacting SMART Support (see Customer support on page 87), make note of the interactive whiteboard, projector and ECP serial numbers. For the location of the SMART Board X800 series interactive whiteboard serial number, see the...
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C H A P T E R 6 Troubleshooting your interactive whiteboard system The projector’s serial number is located on the top mounting plate. The ECP serial number is located on the bottom of the ECP. T I P You can also access the projector’s serial number through the on-screen menu.
Troubleshooting your interactive whiteboard system Transporting your interactive whiteboard system Save your original SMART Board X800i4 interactive whiteboard system packaging so that it’s available if you need to transport your interactive whiteboard system. When required, repack it with as much of the original packaging as possible. This packaging was designed to provide optimal shock and vibration protection.
Network controls System controls Simple Network Management Protocol (SNMP) This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board X800i4 interactive whiteboard system settings through an RS-232 serial interface.
Internet Explorer® and Firefox® support JavaScript. Accessing web page management Before accessing the web page, you must attach the network cable to your projector (see the SMART UF65 or SMART UF65w projector connection diagram on page 22). When you first connect your projector to a network, an IP address appears on the on-screen display.
French or Spanish, depending on television channel or media setup. Display Mode Adjusts the display output to SMART Presentation, Bright Room, Dark Room, sRGB and User modes so you can project images from various sources with consistent color performance: SMART Presentation is recommended for color fidelity.
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Startup Screen Sets the type of startup screen to SMART or User. The SMART screen is the default SMART logo on a blue background. The User screen uses the saved picture from the Capture User Startup Screen...
Projector Mode Adjusts the projection mode to Front, Ceiling, Rear or Rear Ceiling. I M P O R T A N T SMART recommends that you never change this setting from the Ceiling projection mode. Source Adjusts the input source to VGA1, VGA2, Composite or S-Video.
A P P E N D I X Remotely managing your interactive whiteboard system Network settings This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and set the network related addresses and names. Submenu setting Description DHCP Turns the network’s DHCP on or off.
Submit. N O T E The projector sends an alert e-mail (SMART Alert) to your e-mail address. Press E-mail Alert Test to confirm your e-mail address by sending a test e-mail (SMART Alert-Test Mail).
Serial interface settings The serial interface of the SMART UF65 or SMART UF65w projector acts as a Data Communications Equipment (DCE) device and its settings can’t be configured. You must configure your computer’s serial communication program (such as Microsoft®...
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A P P E N D I X Remotely managing your interactive whiteboard system N O T E S Asynchronous mode is disabled by default in the projector. All commands should be in ASCII format. Terminate all commands with a carriage return. All responses from the projector are terminated with a command prompt.
Idle (Standby mode) Command inventory SMART UF65 or SMART UF65w projectors respond to the commands in the tables on the following pages. To see a list of valid commands in the projector’s current power state, type ? and press ENTER.
A P P E N D I X Remotely managing your interactive whiteboard system Value-based command methods Absolute values and adjustment values You can use the command’s target range to set an absolute value for a command or cause an adjustment to be made to the current value.
A P P E N D I X Remotely managing your interactive whiteboard system Powerstate controls These commands turn on or turn off the projector and request the projector’s current powerstate. The projector’s powerstate determines whether certain commands are available at that time. These settings are available, even when the projector is off.
A P P E N D I X Remotely managing your interactive whiteboard system The following table describes the source selection commands: Command Description get input Returns the projector’s current input. set input [field] Returns the input to one of the selectable fields. The following table describes the source selection response fields: Field Description...
See Value-based command methods on page 73 for setting absolute and adjustment commands. Command Command target range Response set displaymode [target] =SMART Presentation displaymode=[target] =Bright Classroom =Dark Classroom =sRGB =User set brightness [value]...
A P P E N D I X Remotely managing your interactive whiteboard system These commands control the appearance of your VGA source. These settings are unavailable when the projector is off or when the VGA source is disconnected. See Value-based command methods on page 73 for setting absolute and adjustment commands.
A P P E N D I X Remotely managing your interactive whiteboard system These commands inform you of the current audio output settings. Command Response get volume volume=[current volume setting] get mute mute=[current mute setting] get volumecontrol volumecontrol=[current volume control setting] get cc cc=[current closed captioning language setting] These commands control your audio output settings.
A P P E N D I X Remotely managing your interactive whiteboard system These commands control your network settings. Command Command target range Response set dhcp [target] dhcp=[current] =off set ipaddr [target] =0.0.0.0 to =255.255.255.255 ipaddr=[current] set subnetmask [target] =0.0.0.0 to =255.255.255.255 subnetmask=[current] set gateway [target]...
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A P P E N D I X Remotely managing your interactive whiteboard system These commands inform you of the current system settings. These commands are available even when the projector is off. Command Response get lamphrs lamphrs=[current lamp hours of operation] get syshrs syshrs=[current projector hours of operation] get fwverddp...
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=0 to =99 projectorid=[value] set hposition [value] =0 to =100 hposition=[value] set vposition [value] =-5 to =5 vposition=[value] set aspectratio [target] =fill aspectratio=[target] =match =16:9 set projectionmode [target] =front projectionmode=[target] =ceiling =rear =rear ceiling set startupscreen [target] =smart startupscreen=[target] =usercapture =preview...
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A P P E N D I X Remotely managing your interactive whiteboard system Command Command target range Response set language [target] =Brazilian Portuguese language=[target] =Czech =Danish =Dutch =English =Finnish =French =German =Greek =Iberian Portuguese =Italian =Korean =Japanese =Norwegian =Polish =Russian =Simplified Chinese =Spanish...
The VGA Out and Network settings features are off by default. Select On to activate these features. Simple Network Management Protocol (SNMP) SMART UF65 or SMART UF65w projectors support a list of SNMP commands as described in the management information base (MIB) file.
When you dispose of any electrical or electronic equipment, including SMART Technologies products, we strongly encourage you to properly recycle the electronic product when it has reached end of its life. If you require further information, please contact your reseller or SMART Technologies for information on which recycling agency to contact.
A P P E N D I X Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on these special shipping regulations: 1.866.518.6791, Option 4 (U.S./Canada) 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging.
Technical support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Support. Your local reseller can resolve most issues without delay. N O T E To locate your local reseller, visit www.smarttech.com/wheretobuy.
Toll Free 1.866.518.6791 (U.S./Canada) +1.403.228.2500 E-mail info@smarttech.com Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.com/registration.
Index 3.5 mm audio connectors DHCP 68, 78 3D support display modes 68, 78 documentation drywall accessories dust included DVDs optional alarms aspect ratios 27-30, 66 audio e-mail alerts connections for controlling volume of 26, 65, 78 about muting 15, 78 lights and status of resolving issues with using...
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I N D E X location 8, 68 Low Power mode HD signal compatibility head space clearance height MAC address Help button MAC support humidity mounting template mute control 15, 78 image adjusting native video formats correcting alignment issues with network communication 23, 53, 68, 78 focusing...
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SMART Board interactive See interactive whiteboard whiteboard warnings SMART Notebook software warranty SMART Product Drivers water and fluid resistance SMART Support web page management SMART UF65 or UF65w WEEE directive projector projector whiteboard See interactive whiteboard SMTP SNMP sound See audio...
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