Ping Test; Backlight Test; Resetting The Phone - ADTRAN IP 700 Series Administrator's Manual

Troubleshooting
5. Press the Exit soft key to return to the idle screen.

Ping Test

The Ping Test can verify network connectivity by checking the ability to ping a valid IP address. Use the
following steps to perform a ping test:
1. Select 5 from the Diagnostics menu.
2. Using the keypad, enter the IP address to ping. (Be sure the IP address you enter is valid and
accessible.)
When entering one or two digit numbers for portions of the IP address, use the * key to
move to the next entry segment. For example, to enter an IP address of 10.10.151.201, you
would press the following key sequence from the number pad: 10*10*151*201.
3. Select the Ping soft key. The progress of the ping test will display, indicating the packet number
being sent and providing an overall outcome of success or fail.
4. Select the Exit soft key to return to the idle screen.

Backlight Test

The Backlight diagnostic option verifies the LCD screen backlighting feature is functioning. Use the
following steps to test the backlight:
1. Select 6 from the Diagnostics menu.
2. Select the Off soft key. If working properly, the backlight will turn off.
3. Select the On soft key. The backlight should turn back on.
4. Select the Exit soft key to return to the idle screen.

Resetting the Phone

There are times when it is necessary to reset the phone, such as to accept new settings or to attempt to
register the phone with the network. Resetting the phone does not erase the user's personal configurations.
It only reloads the firmware and any updates from the network server. If there are no updates available,
none of the settings should change from the previous state. It does renegotiate IP address and DHCP
settings, so these items may change from the previous state.
Use the following steps from the phone's user interface to reset the phone:
1. Select Menu.
2. Select 2 for Phone Settings.
3. Select 9 for Reset.
4. Press the Reset soft key.
You can also reset the phone from the Web interface. Refer to Reset Phone on page 34.
58 Copyright © 2009 ADTRAN, Inc.
IP 700 Series Phone Administrator Guide
61200770E1-31C