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ADTRAN NetVanta 7000 Series Configuration And Troubleshooting Manual
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ADTRAN NetVanta 7000 Series Configuration And Troubleshooting Manual

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IP Phone Configuration and Troubleshooting Guide
NetVanta 7000 Series and IP 700 Series Phones
Overview
The purpose of this guide:
•
Explain the default configuration.
•
Explain how to configure the NetVanta 7000 Series products for an IP 700 Series phone.
•
Explain how the phone acquires the configuration from the NetVanta 7000 Series product.
•
Provide guidance for troubleshooting phones that will not fully boot, register, etc.
•
Explain how to restore a phone to the factory defaults.
Default Configuration
The IP 700 Series phones ship with the following default configuration.
•
Setup Password: "1234"
•
Layer 2 Tagging: Disabled
•
VLAN ID: Not set
Once the phone downloads "adtran_boot.txt" or "adtran_boot_remote.txt", the Setup Password is set to "456".
The NetVanta 7000 Series product ships with the following default configuration for phones:
•
DHCP server
Enabled
-
Option 157 defines the boot server as ftp://10.10.20.1/ADTRAN, File Transfer Protocol (FTP) user name
-
and password, enables Layer 2 Tagging and sets the VLAN ID to 2
•
FTP server
Enabled
-
Pointing to CompactFlash
-
Special Note about AOS Versions
The configuration portion of this guide is divided into two sections. Select the appropriate link below for your ADTRAN
Operating System (AOS) version.
•
AOS A2.04.00 and above
•
AOS A2.03.00.SC and below
®
filesystem
1

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Summary of Contents for ADTRAN NetVanta 7000 Series

  • Page 1 Enabled ® Pointing to CompactFlash filesystem Special Note about AOS Versions The configuration portion of this guide is divided into two sections. Select the appropriate link below for your ADTRAN Operating System (AOS) version. • AOS A2.04.00 and above •...
  • Page 2 Configuring the NetVanta 7000 Series Product in AOS A2.04.00 and Above With AOS A2.04.00, the User Accounts and IP Phone Configs menus of the NetVanta 7000 Series have changed considerably to accommodate configuring larger numbers of users and phones. Note the following changes: •...
  • Page 3 Viewing/Editing the Phone Configuration 1. Navigate to Voice > IP Phone Configs. Select the configuration you wish to edit using the check box and then select Edit. You can also double-click the row in the table or select Edit Config on the General tab of the user accounts menu.
  • Page 4 Adding an Extension 3. Click in the Action field and select Extension from the drop-down list. 4. Select an existing extension from the drop-down list or select New to create a new one. 5. Select the number of line keys. Adding a Shared Line 6.
  • Page 5 Configuring the NetVanta 7000 Series Product in AOS A2.03.00.SC and Below Creating a New User Account 1. Navigate to Voice > User Accounts. 2. Enter the Extension. 3. Enter the First Name and Last Name. 4. Select SIP for the Phone Type and enter the Phone MAC Address.
  • Page 6 Viewing/Editing the Phone Configuration 1. Navigate to Voice > IP Phone Configs and select the Phone Configs tab. You may also select Edit Config from the General tab on the user accounts menu. 2. Select the MAC address for the phone configuration you wish to edit using the check box and then select Edit.
  • Page 7 IP 700 Series phones stored in CSV format. iconpixmap.bmp Contains the icons used on the phone. 5. Once the files are downloaded, the phone will attempt to register to the NetVanta 7000 Series product based on the information in adtran_mac.txt.

  • Page 8: Troubleshooting

    Troubleshooting Synchronizing a Phone If you have modified the configuration of a phone, you can resynchronize the phone. The synchronization process sends a message to the phone and tells it to download all its files and check them for updates. If the files have changed, then the phone will reboot, download the updated files, and apply them.
  • Page 9 4. Plug in the phone and monitor the debug output to see which files the phone is downloading. 5. If the phone fails to download a file, note the file name and verify it exists on the NetVanta 7000 Series product.
  • Page 10 FTP: BINARY data connection for adtran_00a0c8009a64.txt (10.10.20.3,1026). FTP: RETR command - BINARY transfer complete. IP.FTP SERVER (RETR) Transfer of file '/ADTRAN/adtran_00a0c8009a64.txt' complete for remote host '10.10.20.3'. FTP: USER command - Password required for 'polycomftp'. FTP: USER command - User 'polycomftp' logged in.

  • Page 11: Related Documentation

    FTP: RETR command - BINARY transfer complete. IP.FTP SERVER (RETR) Transfer of file '/ADTRAN/adtran_boot.txt' complete for remote host '10.10.20.3'. Note: The remainder of the file transfers has been removed from this debug example. Confirm that all files listed earlier in this document are downloaded.

This manual is also suitable for:

Ip 700