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4
Basic procedures
This section introduces all basic procedures that might be needed to start or
complete a replacement or expansion task. The individual basic procedures
applicable for a replacement or expansion task are indicated in the procedure
related to this task.
4.1
Using diagnostics information
Use the ServerView Suite to prepare the replacement of hardware components.
In the event of hardware replacements due to an error message, use remote
diagnostics mechanisms before going to the server site. For more information
see ServerView documentation on the following topics:
Administration and manageability
Maintenance
Please contact your local Fujitsu service department for details on the service
concept for your server as well as key data that need to be close at hand when
explaining the problem, organizing the replacement, and ordering spare parts.
The following diagnostics procedures help you to perform the replacement task
when you start to install the spare part.
4.1.1
Locate the faulty server
Trained personnel
Ê Check the Global Error indicator and the CSS indicator at the front and rear
of the server:
– Global Error indicator (orange)
– Lights up orange if a prefailure event has been detected that
requires (precautionary) service intervention.
– Flashes orange if an error was detected that requires service
intervention.
– Does not light up if there is no critical event.
RX900 S2
Upgrade and Maintenance Manual
37
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