Troubleshooting A Storage Controller - Dell PowerEdge C6145 Hardware Owner's Manual

b. Ensure that the hard drive(s) have been configured correctly for
the RAID array.
c. Take the hard drive offline and reseat the drive. See "Removing a
Hard Drive From a Hard-Drive Carrier" on page 108.
d. Exit the configuration utility and allow the system to boot to the
operating system.
2 Ensure that the required device drivers for your controller card are
installed and are configured correctly. See the operating system
documentation for more information.
3 Restart the system, enter the System Setup program, and verify that
the controller is enabled and the drives appear in the System Setup
program.
See "Using the System Setup Program" on page 46.
If the problem persists, see "Getting Help" on page 246.

Troubleshooting a Storage Controller

NOTE: When troubleshooting a SAS RAID controller, also see the documentation
for your operating system and the controller.
1 Enter the System Setup program and ensure that the SAS controller is
enabled. See "Using the System Setup Program" on page 46.
2 Restart the system and press the applicable key sequence to enter the
configuration utility program.
•
<Ctrl><C> for a SAS controller
•
<Ctrl><H> for a RAID controller
See the controller's documentation for information about configuration
settings.
3 Check the configuration settings, make any necessary corrections, and
restart the system.
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