Intermec CN51 User Manual
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Intermec CN51 User Manual

For windows embedded handheld 6.5
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CN 51

Mobile Computer

For Windows Embedded Handheld 6.5
User's Manual
DRAFT

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Summary of Contents for Intermec CN51

  • Page 1: Mobile Computer

    CN 51 Mobile Computer For Windows Embedded Handheld 6.5 User’s Manual DRAFT...

  • Page 2: Table Of Contents

    About the CN51 Mobile Computer ........
  • Page 3 Intermec Applications on the Computer ........
  • Page 4 About the Structure of Intermec Settings ........
  • Page 5 Update the Computer Using SmartSystems .......105 CN51 Mobile Computer User Manual - DRAFT...
  • Page 6 CN51 Keypads and Keystrokes ........
  • Page 7 CN51 Mobile Computer User Manual - DRAFT DRAFT...

  • Page 8: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 9: Web Support

    This document provides you with information about the features of the CN51, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the CN51, you should be familiar with your network and general networking terms, such as IP address. Related Documents The Intermec web site at www.intermec.com...

  • Page 10: Patent Information

    Before You Begin 3 Using the Products menu, navigate to your product page. For example, to find the CN51 computer product page, click Computers > Handheld Computers > CN51. 4 Click the Manuals tab. If your product does not have its own product page, click Support >...
  • Page 11 Contents CN51 Mobile Computer User Manual - DRAFT DRAFT...

  • Page 12: About The Computer Features

    About the Computer Features This chapter introduces the CN51 Mobile Computerwith Windows® Embedded Handheld 6.5operating system. Use this chapter to learn about basic computer features and functions, as well as the available accessories for it. DRAFT...

  • Page 13: About The Cn51 Mobile Computer

    Chapter 1 — About the Computer Features About the CN51 Mobile Computer The Intermec CN51 Mobile Computer is the class-leading mid-range rugged mobile computer that empowers mobile workers with the resources to satisfy and delight customers efficiently today and earn new business tomorrow.
  • Page 14 Chapter 1 — About the Computer Features CN51 Front View CN51 Back View Document Title DRAFT...

  • Page 15: About Language Provisioning

    Charge the Battery Make sure you fully charge the battery (Model 1015AB01) before you use your CN51. You can charge the battery before or after you install it in the CN51. A fully discharged battery charges in approximately 6 hours.

  • Page 16: Change The Battery

    AC Power Adapter (Model AE37) • Change the Battery When the battery in the CN51 has a low charge, replace it with a charged battery. Note: When you remove a battery from the computer, Intermec recommends that you install a charged battery within five minutes to maintain your network connections.

  • Page 17: About Battery Status

    Chapter 1 — About the Computer Features 5 Insert the bottom of a fully charged battery into the CN51, and press down on the top until it clicks into place. 6 If necessary, reattach the handstrap. About Battery Status Use the battery icon on the Title bar to view the power status of the battery.
  • Page 18 0 °C to 45°C (32 °F to 113 °F). No battery is installed. The CN51 does not turn on if no battery is installed. Document Title...

  • Page 19: About Battery Life And Conservation

    Chapter 1 — About the Computer Features About Battery Life and Conservation Batteries that are stored outside the computer for long periods of time slowly discharge. Intermec recommends storing the battery in a charger to maintain battery performance. Battery Conservation Tips...

  • Page 20: About The Status Leds

    Chapter 1 — About the Computer Features About the Status LEDs The status LEDs turn on, turn off, or blink to indicate a specific activity on your computer. Status LED Locations Main Status LED Descriptions Callout Color Description Notification Orange Windows Mobile 6.5 notification.
  • Page 21 Chapter 1 — About the Computer Features Main Status LED Descriptions (Continued) Callout Color Description Intermec Blue If Intermec Terminal Emulator (ITE) Ready-to-Work is installed, the application is ™ indicator running and is connected to the host. If you do not have ITE, you can...
  • Page 22 Chapter 1 — About the Computer Features Location of Orange and Green Key LEDs Orange and Green Key Status LEDs Callout Color Description Orange key status Orange The Orange shift plane is enabled. You can type characters or access functions printed in orange on the keypad.

  • Page 23: About The Keypad

    About the Keypad The CN51 comes with either a numeric keypad or a QWERTY keypad: • The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences.

  • Page 24: Configure The Keypad Backlight

    • Select On With the Display to turn on the keypad backlight only the display is on. When the CN51 suspends, the keypad backlight turns off to save power. • Select Always on to turn the keypad backlight on all the time.

  • Page 25: How To Capitalize Characters On The Qwerty Keypad

    The LED turns off. How to Capitalize Characters on the QWERTY Keypad If your CN51 has the QWERTY keypad, you can capitalize characters individually, or you can type all capital letters by enabling Caps Lock: • To capitalize a single character, press the Shift key, and then the character.

  • Page 26: How To Capitalize Characters On The Numeric Keypad

    Chapter 1 — About the Computer Features How to Capitalize Characters on the Numeric Keypad If your CN51 has the numeric keypad, you can capitalize characters individually, or you can type all capital letters by enabling Caps Lock: • To capitalize a single character, press the key, and then the <1>...
  • Page 27 The computer shuts down all running processes and restarts. Cancel Cancels the Intermec Power Options menu. Screen Off Lowest power saving mode. The screen turns off, but the radios and internal devices stay on.

  • Page 28: About The Screen Backlight

    Clock (RTC) will persist through all of the power options as long as it receives power from the Real Time Clock battery. The Intermec Power Options screen is customizable. You can use Intermec Settings to determine which options are available to end users, the timeout until the default choice is selected, the default action if no option is selected, or to disable the Power Options Screen.

  • Page 29: About The Imager

    All of the imagers have an aiming beam to help you correctly frame bar codes and they support omni-directional (360°) scanning. Before you start reading bar codes, use Intermec Settings to: • enable only the bar code symbologies that you need.
  • Page 30 Chapter 1 — About the Computer Features For near or close-in scanning distances of 30 cm (11.8 in) or less, use the laser pointer as a guide and aim slightly to the right of the center of the bar code. Make sure the illumination beam covers the bar code you are trying to decode.

  • Page 31: Connect A Bluetooth Scanner

    Insert a MicroSD Card You can use a micro Secure Digital (SD) card to increase file storage capacity or to install software. The CN51 supports an optional 32 GB maximum capacity microSD™ card. The card slot is located in the battery compartment.
  • Page 32 Chapter 1 — About the Computer Features 3 Slide the microSD card holder towards the top of the CN51 to unlatch it, and lift the holder to open it. 4 Place the microSD card in the holder with the contacts facing away from the holder.

  • Page 33: How To Transfer Files

    Microsoft website at www.microsoft.com/downloads. Use one of these accessories to connect your mobile computer to your • USB cable (P/N 236-297-001) • CN51 USB Snap-On Adapter • CN51 Desktop USB Adapter • AD27 Single Dock Document Title...

  • Page 34: Set Up The Computer As A Mass Storage Device

    File Store and tap OK. 6 Copy files to and from your desktop PC to the mobile computer. CN51 Accessories The CN51 ships with a battery. All other accessories are sold and ordered separately. For help, contact your local Intermec sales representative.
  • Page 35 CN51 RS-232 Adapter This accessory snaps on to the CN51 and provides serial connectivity. CN51 Single Dock (Model AD27) Use the single dock to hold a CN51 with its battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the mobile computer.

  • Page 36: About The User Interface And Intermec Applications

    Use this chapter to learn about the Windows Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional applications you can download.

  • Page 37: About The User Interface

    Chapter 2 — About the User Interface and Intermec Applications About the User Interface The Windows Embedded Handheld 6.5 operating system provides a touch-friendly and easy to navigate user interface. About the Home Screen When you turn on your mobile computer, the Home screen is the first screen that appears after language provisioning is complete.
  • Page 38 Chapter 2 — About the User Interface and Intermec Applications Home Screen Navigation Bars Callout Navigation Bar Description Title bar Use the Title bar icons to view the current status of information such as signal strength and battery power remaining.

  • Page 39: About Screen Gestures

    Chapter 2 — About the User Interface and Intermec Applications Clock & Alarms Screen with Horizontal Scroll Bar About Screen Gestures The Windows Embedded Handheld 6.5 interface supports the use of gestures with the finger or stylus to move around the screen.
  • Page 40 Chapter 2 — About the User Interface and Intermec Applications Title Bar Status Icons (Continued) Icon Description Bluetooth is on. Bluetooth headset is detected. ActiveSync connection is established. ActiveSync synchronization is in progress. There is a problem with the ActiveSync synchronization.

  • Page 41: Configure The Screen Brightness

    You can also download additional applications from the Intermec website to help you use all of the features of your computer. Intermec Applications on the Computer Intermec applications help you configure, troubleshoot, and connect your computer to other devices and networks.
  • Page 42 Chapter 2 — About the User Interface and Intermec Applications Intermec Applications Available on the Computer Icon Application Description Bluetooth Audio Use the Bluetooth Audio application to connect to a Bluetooth headset or hands-free device. CloneNGo Use CloneNGo to configure basic device settings on multiple client computers from one master computer.

  • Page 43: Downloadable Intermec Applications For The Computer

    Chapter 2 — About the User Interface and Intermec Applications Downloadable Intermec Applications for the Computer You can download Intermec applications to extend the capabilities of the computer. You may need to purchase an Intermec license to run some applications. To find an application, go to www.intermec.com >...

  • Page 44: About Intermec Launcher

    Chapter 2 — About the User Interface and Intermec Applications About Intermec Launcher Intermec Launcher is a Microsoft Windows application, designed for Intermec mobile computers, that provides a platform from which other applications may be launched while attempting to provide a locked-down environment.
  • Page 45 Chapter 2 — About the User Interface and Intermec Applications Document Title DRAFT...

  • Page 46: Use The Phone

    Use the Phone You can use the phone feature to make and receive telephone calls, as well as transmit data through cellular wide-area networks (WANs). DRAFT...

  • Page 47: About The Phone

    Note: Both WAN radios support Network Information and Time Zone (NITZ) messages to automatically set the system time. Activate the UMTS Phone You use a SIM card to activate the UMTS phone on the CN51. You can purchase the SIM card from your network provider. 1 Press to turn off the CN51.
  • Page 48 Chapter 3 — Use the Phone 4 Open the card access door and slide the SIM card holder to the left to open it. 5 Place the SIM card in the holder. Document Title DRAFT...
  • Page 49 6 Close the SIM card holder and slide it to the right to secure it, and then close the card access door. 7 Insert the battery and press down until it clicks in place. 8 Reconnect the handstrap. 9 Press to turn on the CN51. This screen (or similar) appears: Document Title DRAFT...

  • Page 50: About Worldwide Umts

    Home screen appears and the phone is ready to use. If you plan to add additional carriers, you need to enable automatic configuration of carrier settings in Intermec Settings. Note: Data connections are to the public domain on your network.

  • Page 51: Activate The Cdma Phone

    WAN radio after activation. CDMA settings persist through a cold boot. The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. In general, you activate the CDMA phone as follows: 1 Contact your wireless provider and give the provider the MEID for the computer.

  • Page 52: Make A Phone Call

    Chapter 3 — Use the Phone Make a Phone Call After you activate your UMTS or CDMA phone, you are ready to start making phone calls. 1 Press Phone. 2 Tap the keys to enter the telephone number you want to call, and tap Talk.

  • Page 53: About Adding And Switching Between Network Carriers

    If your computer includes the software-defined radio, you can easily add carriers and switch between them as needed. When you enable automatic configuration of carrier settings through Intermec Settings, you only need to select a different carrier to change networks.

  • Page 54: Enable Automatic Configuration Of Carrier Settings

    Note:Your computer must have the software-defined radio to switch carriers using this method. 1 Tap Start > Settings > System > Intermec Settings > Communications > WWAN > Carrier Choice. 2 Select a Carrier and tap OK. If the update is successful, your new carrier appears in the WWAN settings list.
  • Page 55 Chapter 3 — Use the Phone Document Title DRAFT...

  • Page 56: Use The Camera

    Use the Camera Learn to use the color camera to take pictures and record videos, read bar codes, perform document capture, or perform signature capture. DRAFT...

  • Page 57: About The Color Camera

    • configure camera settings for taking pictures and videos. Note: You must use Intermec Settings to configure camera settings for reading bar codes, document imaging, or signature capture. You can send pictures and videos to others or save an image as the background on the Home screen.

  • Page 58: Record A Video

    Chapter 4 — Use the Camera 2 Tap the Camera icon in the grid, tap Camera on the taskbar, or press Enter. 3 Using the screen as a viewfinder, move the camera until you have the image you want to take a picture of. 4 Hold the computer as still as possible, and press Enter to take and save the picture.

  • Page 59: Configure Or Create Camera Scenes

    Chapter 4 — Use the Camera 4 Tap Menu > Options. 5 From the Save file to list, select SD card and tap OK. Configure or Create Camera Scenes Camera scenes are sets of preset values for camera settings. You can select or create a scene to accommodate your specific needs.
  • Page 60 Chapter 4 — Use the Camera Scene Settings Setting Description Exposure Metering The area of the image the camera uses to determine optimal exposure: • Whole screen avg: Uses the image as a whole. • Center weighted avg: Uses the entire image but places empahsis on the center quarter of the image.
  • Page 61 Chapter 4 — Use the Camera Scene Settings (Continued) Setting Description Sharpness Sharpness of the image. Manual settings are from -4 (very soft) to +4 (very sharp) in increments of 1. Default is Auto. Saturation Color saturation level. Manual settings are from -4 (black and white) to +4 (maximum color) in increments of 1.

  • Page 62: Configure Camera Settings For Pictures And Videos

    Configure Camera Settings for Pictures and Videos Use the Pictures & Videos application to configure the camera. Note: You must use Intermec Settings to configure camera settings for reading bar codes, document imaging, or signature capture. 1 Tap Start > Pictures & Videos.

  • Page 63: Camera Settings For Pictures And Videos

    Certain settings are only available when taking either Video or Still pictures, but not for both. Note: You must use Intermec Settings to configure camera settings for reading bar codes, document imaging, or signature capture. Document Title...
  • Page 64 Chapter 4 — Use the Camera Camera Settings (Still) Setting Description Choices • Normal Mode Determines the camera operating : Takes one mode. picture. • Burst : Takes a series of three pictures. • Timer : Waits 10 seconds before taking the picture.
  • Page 65 Chapter 4 — Use the Camera Camera Settings (Still) (Continued) Setting Description Choices • Contrast +100 • • • • -100 • Manual • Sharpness +100 • • • • -100 • Manual • Saturation +100 • • • • -100 •...
  • Page 66 Chapter 4 — Use the Camera Camera Settings (Still) (Continued) Setting Description Choices • White Balance Auto • DayLight • Cloudy • Shade • Tungsten • Fluorescent • Incandescent • Horizon • Twilight • Warm Fluorescent • Sunset Exposure Compensation From +2.5 to -2.5 in .5 increments.
  • Page 67 Chapter 4 — Use the Camera Camera Settings (Still) (Continued) Setting Description Choices Exposure - Metering Metering: • Whole Average • Whole Center Weight • Center 1/4 Average • Lower 1/4 Average • Upper 1/4 Average • Lower 1/2 Average •...
  • Page 68 Chapter 4 — Use the Camera Camera Settings (Still) (Continued) Setting Description Choices • Resolution 1936 x 2592 (5.0 mp) • 1536 x 2048 (3.2 mp) • 1200 x 1600 (2.0 mp) • 1072 x 1920 (2.2 mp) • 960 x 1280 (1.2 mp) •...
  • Page 69 Chapter 4 — Use the Camera Camera Settings (Video) Setting Description Choices • Normal Mode Determines the camera operating : Takes one mode. picture. • Timer : Waits 10 seconds before taking the picture. • Zoom Sets the amount of digital zoom. 1.0x •...
  • Page 70 Chapter 4 — Use the Camera Camera Settings (Video) (Continued) Setting Description Choices • Sharpness +100 • • • • -100 • Manual • Saturation +100 • • • • -100 • Manual • Color Effects None • Negative • Solarize •...
  • Page 71 Chapter 4 — Use the Camera Camera Settings (Video) (Continued) Setting Description Choices Exposure Compensation From +2.5 to -2.5 in .5 increments. • ISO Speed Auto • • • • Exposure - Auto Exposure Auto Exposure: • Auto • Night •...
  • Page 72 Chapter 4 — Use the Camera Camera Settings (Video) (Continued) Setting Description Choices Full Screen When enabled, this setting hides the task bar. To view the task bar, double-tap the bottom of the screen. Options Video filename prefix Default is vid. (Video tab) •...

  • Page 73: How To Read Bar Codes With The Camera

    You can configure individual parameters in Intermec Settings to enable bar code reading. Note: To read bar codes using the camera, you must use Intermec Settings to configure bar code symbology decode settings. Enable or Disable Reading Bar Codes With the Camera You use the Profile Settings application to enable or disable reading bar codes with the camera.

  • Page 74: Camera Settings For Reading Bar Codes

    Camera Settings for Reading Bar Codes To use the camera for reading bar codes, you must use the Intermec Settings application to configure the camera. From the main screen of Intermec Settings, select Data Collection >...
  • Page 75 Chapter 4 — Use the Camera File Property Settings and Descriptions Setting Description Choices Image file location Path to the directory where the Default is \My image is stored. documents\MDI. Folder memory Maximum size (in MB) of the Default is 13 MB. limit (MBytes) directory where images are stored.

  • Page 76: How To Perform Document Capture With The Camera

    You can use the Profile Settings application to enable document capture. The computer uses the current document capture settings to apply keystone correction (and other postprocessing features if specified). • You can configure individual parameters in Intermec Settings to enable document capture. Document Title DRAFT...

  • Page 77: Enable Or Disable Document Capture With The Camera

    Chapter 4 — Use the Camera Note: To perform document capture using the camera, you must use Intermec Settings to configure all document capture settings. Enable or Disable Document Capture With the Camera You use the Profile Settings application to enable or disable document capture with the camera.

  • Page 78: Camera Settings For Document Imaging

    MyDocuments\MDI and tap the image file to view it. Camera Settings for Document Imaging To use the camera for document imaging, you must use the Intermec Settings application to configure the camera. From the main screen of Intermec Settings, select Data Collection > Camera > Camera Settings >...
  • Page 79 Chapter 4 — Use the Camera Settings Description Choices • Conversion Very dark (default) threshold • Dark • Normal • Bright • Very bright • Contrast None (default) enhancement • Photo • Black on white • White on black • Text None enhancement...

  • Page 80: Use Gps

    Use GPS The computer comes equipped with an integrated Global Positioning System (GPS) receiver if your computer has phone capability (WWAN radio). The GPS receiver can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications. DRAFT...

  • Page 81: About The Integrated Gps On Your Computer

    Chapter 5 — Use GPS About the Integrated GPS on Your Computer Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft hardware component that interacts between applications and the GPS hardware.

  • Page 82: About The Gps Module Operating Modes

    (UMTS computers only) In Standalone mode, the GPS module relies solely on GPS satellites to determine position. Note:The CN51 also supports GLONASS. In MS Assisted mode, the computer can determine position without receiving GPS signals directly from satellites. Instead, the computer receives GPS signals and information provided by the cellular network.

  • Page 83: Improve Gps Performance On The Computer

    3 Tap the Fix Type tab and select one of these options: Standalone (1), MS assisted (2), or Enable gpsOneXTRA (check box). Note: GLONASS reception is enabled by default. Intermec recommends that you keep GLONASS enabled for better accuracy. To disable GLONASS, make sure that Enable Glonass is not selected.

  • Page 84: Configure The Computer

    Configure the Computer Use this chapter to learn about the available methods for configuring your computer and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security. DRAFT...

  • Page 85: How To Configure The Computer

    Use Intermec Settings to configure parameters for Intermec applications and some device-specific parameters. Intermec Settings is located on the System screen. • Tap Start > Settings > System > Intermec Settings. The Intermec Settings Main Menu appears. Document Title DRAFT...

  • Page 86: About The Structure Of Intermec Settings

    Chapter 6 — Configure the Computer About the Structure of Intermec Settings Use the following tables to help find the parameters in Intermec Settings that you want to configure. Each table contains the parameters for one of the Intermec Settings Main Menu options.
  • Page 87 Chapter 6 — Configure the Computer Data Collection Menu (Continued) Data Collection Options Parameters You Can Configure • Bluetooth Scanners BT-Configure on Connect When Bluetooth scanners are connected, you can also configure: • Enable scanner port • Symbologies • Symbology Options •...
  • Page 88 Chapter 6 — Configure the Computer Communications Menu (Continued) Communications Options Parameters You Can Configure • WWAN Radio State • Carrier Choice • Carrier Settings • Information Device Settings Device Settings Options Parameters You Can Configure Backlight Display and Keypad Settings Date and Time Date and Time Settings Features Disabled by Policy...
  • Page 89 Chapter 6 — Configure the Computer Device Settings (Continued) Device Settings Options Parameters You Can Configure • Sounds Beeper and Voice • Good read vibrate intensity • Headset beeper • Screen Taps • Key Clicks System Component Versions Read-only USB function driver Printers Menu Printer Options Parameters You Can Configure...
  • Page 90 Chapter 6 — Configure the Computer SmartSystems Information Menu SmartSystems Information Options Parameters You Can Configure Identity Identity Information (hardware version, firmware version, OS version, and so on) (Read-only) Administrator Administrator Settings (name, phone, and email) Location Location Settings (country, state, city, campus, and detail) Information Device Notes (Read-only)

  • Page 91: How To Navigate In Intermec Settings

    Virtual GPS Virtual GPS Settings How to Navigate in Intermec Settings You can easily navigate through the screens in Intermec Settings to find the parameters you need to configure: • Tap inside a text field to be able to enter text into it.

  • Page 92: Restore Default Settings

    7 Tap OK. Restore Default Settings The easiest way to restore default settings on your computer is to use Intermec Settings. You can restore all default settings on your computer or restore default settings for a specific menu item in Intermec Settings.

  • Page 93: Configure The Computer Remotely With Smartsystems

    (1 ft) apart when power is applied. Failure to comply could result in equipment damage. The CN51 has an 802.11b/g/n or 802.11a/b/g/n radio to transfer data using wireless communications. Before you configure radio communications, you need to have your wireless network set up including your access points.

  • Page 94: About Bluetooth Communications

    Note: To enable both the 2.4 GHz and 5.0 GHz bands for the 802.11a/b/g/n radio, from the Intermec Settings 802.11 Radio menu, tap Radio Bandsand select a/b/g (2.4 and 5.0 GHz). 4) Use Intermec Settings to configure the parameters you need to use for communications with your network. 5) Configure 802.11 security.

  • Page 95: Connect A Bluetooth Scanner

    4 Tap OK. Connect a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner, such as the SF51 or SR61. Make sure that the Bluetooth radio in the computer is turned on before you try to connect to a scanner.

  • Page 96: Create A Configuration Bar Code With Easyset

    Bluetooth address. The address is on the labels located on the outside of the computer shipping box, and on the packet of information that ships with the computer. 1 Go to the Intermec website at www.intermec.com. 2 Click the Products tab. 3 On the Products page, click Computers > Handheld Computers >...

  • Page 97: Connect To A Bluetooth Printer

    Make sure that the Bluetooth radio in the computer is turned on before you try to connect to an Intermec Bluetooth printer, such as the PB21, PB50, or PR3. To configure your computer for printing wirelessly using Bluetooth, you need to: •...

  • Page 98: Connect A Bluetooth Audio Device

    Chapter 6 — Configure the Computer 2 Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current Bluetooth printer. 3 (Optional) Tap Print Test Page. The printer prints out a test page. Connect a Bluetooth Audio Device Use the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a headset.

  • Page 99: About Serial And Usb Communications

    USB communications: • AV10 vehicle dock • AA21 RS-232 adapter • AD27 single dock • Desktop USB adapter USB snap-on adapter • • RS-232 DEX adapter For information on these accessories, contact your local Intermec representative. Document Title DRAFT...

  • Page 100: About Wireless Security

    • You use either Funk or Microsoft security to implement your wireless security solution. Intermec recommends WPA2 security with PSK (Personal) or 802.1x (Enterprise) key management. Before you set security, you need to enable the radio, set the date, and set the SSID on your computer.
  • Page 101 Chapter 6 — Configure the Computer 3 Tap Import Certificates. 4 To import a certificate chain: a Tap the Import PFX tab. b Next to the Select pfx to import field, tap <<<. c Find and select the root certificate. d If necessary, enter the Password of pfx.

  • Page 102: How To Make Your Security Choice

    By default, the active profile is Profile 1. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Funk Security. 3 Tap a profile to expand it.

  • Page 103: Configure Wpa Or Wpa2 Personal (Psk) Security With Funk Security

    TLS protocol, you also need to load a user and root certificate. On your computer, you need to enable the radio and set the date. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Funk Security. 3 Select a Funk security profile to configure.

  • Page 104: Configure 802.1X Security With Funk Security

    Before you set 802.1x-WEP security with Funk security, you need to enable the radio on your computer and set the date. To use TLS protocol, you also need to load a user and root certificate. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.

  • Page 105: Configure Leap Security With Funk Security

    Configure Static WEP Security with Funk Security Before you set static WEP security with Funk security, you need to enable the radio on your computer and set the date. Intermec recommends that you use WPA2-PSK instead of WEP if possible.

  • Page 106: Use Open (No Security) Associations With Funk Security

    Use Open (No Security) Associations with Funk Security To create an open network, you can set no security with Funk security. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Funk Security. 3 Select the active Funk security profile.

  • Page 107: Configure Wpa Or Wpa2 Personal (Psk) Security With Microsoft Securi

    To use TLS protocol, you also need to load a user and root certificate. On your computer, you need to enable the radio and set the date. 1 Start Intermec Settings. 2 Select Communications > 802.11 Radio > Microsoft Security.

  • Page 108: Configure 802.1X Security With Microsoft Security

    Before you set 802.1x-WEP security with Microsoft security, you need to enable the radio on your computer and set the date. To use TLS protocol, you also need to load a user and root certificate. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.

  • Page 109: Configure Static Wep Security With Microsoft Security

    Configure Static WEP Security with Microsoft Security Before you set static WEP security with Microsoft security, you need to enable the radio on your computer and set the date. Intermec recommends that you use WPA2-PSK instead of WEP if possible.
  • Page 110 Chapter 6 — Configure the Computer 5 For Data Encryption, select Disabled. 6 Tap OK. Document Title DRAFT...
  • Page 111 Chapter 6 — Configure the Computer Document Title DRAFT...

  • Page 112: Manage The Computer

    Manage the Computer Use this chapter to learn how to remotely update, configure, and monitor your Intermec computers. You will also find information on installing and developing software applications as well as how to upgrade the system software. DRAFT...

  • Page 113: About Managing The Computer In Your Network

    How to Manage the Computer Using CloneNGo Intermec CloneNGo is a software application that allows you to copy the settings and parameters from a master computer onto one or more client computers. Cloning reduces redundancy and error by providing...

  • Page 114: How To Develop And Install Applications

    How to Develop and Install Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer.

  • Page 115: Install Applications Using Smartsystems

    You can use the SmartSystems console to drag-and-drop Intermec applications onto your mobile computer. The console is part of SmartSystems. 1 Download your application file from the Intermec website and unzip it on your desktop PC. 2 Double-click the application file to install it. The application file should appear in the Software Vault.

  • Page 116: Install Applications Using A Microsd Card

    Chapter 7 — Manage the Computer Install Applications Using a microSD Card Use a microSD card to install applications on one computer at a time or if you do not have a network connection. 1 Copy your application file to the microSD card. 2 Insert the microSD card into the mobile computer.

  • Page 117: Update The Computer Using A Microsd Card

    • the SmartSystems bundles you want to install. Bundles that include the system software are available from www.intermec.com. Go to Support > Downloads > OS/Firmware/Drivers list. After you locate these items, you can use SmartSystems to update the mobile computer.
  • Page 118 • the AutoFlash.img file that contains the update you want to install. If you need this file, visit the Intermec website at www.intermec.com. Click the Products tab, navigate to the computer product page, click the Downloads tab, and then locate the download under OS/Firmware/Drivers.
  • Page 119 Chapter 7 — Manage the Computer Document Title DRAFT...

  • Page 120: Troubleshoot And Maintain The Computer

    Troubleshoot and Maintain the Computer Use this chapter to find answers to any problems you may encounter while using the computer. You will also find information on routine maintenance. DRAFT...

  • Page 121: About The Intermec Dashboard

    About the Intermec Dashboard The Intermec Dashboard provides proactive monitoring of your computer to prevent downtime. Using Intermec Dashboard, you can easily see the health of the computer and help pinpoint the source of a problem to determine if it is hardware or software related. It is highly integrated with SmartSystems.

  • Page 122: About Troubleshooting The Computer

    Note: If you send the computer in for service, it is your responsibility to save the computer data and its configuration. Intermec is only responsible for ensuring that the hardware matches the original configuration when repairing or replacing the computer.

  • Page 123: Check Wi-Fi Network Status

    Follow the next procedure to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues. 1 Tap Start > iSpyWiFi. The ISpyWiFi application launches: The ISpyWiFi tab shows: •...

  • Page 124: 802.1X Security Problems

    Chapter 8 — Troubleshoot and Maintain the Computer c Tap Ping. The graph shows the amount of time it takes for the host to return the ping. Tap List to see this information in a list format. 5 Tap the RSSI tab to view the received signal strength of the host signal.
  • Page 125 Make sure that the network name matches the access point network name. The default network name is “INTERMEC.” • The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.

  • Page 126: Troubleshoot The Scanner With Scan Diagnostics

    Chapter 8 — Troubleshoot and Maintain the Computer 802.1x Security Problems and Possible Solutions (Continued) Problem Possible Solution The mobile computer Make sure that: indicates it is not • the User Name and Password parameters on authenticated. the mobile computer match the user name and password on the authentication server.

  • Page 127: Problems Reading Bar Codes

    You can troubleshoot problems that prevent you from reading bar codes, such as the appropriate symbology not being enabled. Before you call Intermec Product Support, look for your problem in the next table, and try the possible solutions. Problems Reading Bar Codes...
  • Page 128 • Make sure the bar code symbology is enabled and configured correctly. Start Intermec Settings and go to Data Collection > Symbologies for the scanning device (scanner, virtual wedge) to check and enable symbologies.

  • Page 129: Problems Using The Computer

    • visit the Intermec technical knowledge base, Knowledge Central at intermec.custhelp.com. If you still need help, you can call Intermec Product Support at: 1-800-755-5505 Before you call Product Support, have this information ready: Document Title DRAFT...

  • Page 130: Locate Your Configuration Number

    Or, programming language of your custom application and tools used to create it. Most information is available in Intermec Settings. Locate Your Configuration Number Before you call Intermec Product Support, you need to know the configuration number of your computer. 1 Open the Device Health Dashboard: •...

  • Page 131: How To Restart The Computer

    Chapter 8 — Troubleshoot and Maintain the Computer How to Restart the Computer If the computer or an application locks up, or if the computer does not respond when you press the Power button, you may need to restart the computer.

  • Page 132: Clean The Computer

    Chapter 8 — Troubleshoot and Maintain the Computer Clean the Computer To keep the computer in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the computer.
  • Page 133 Chapter 8 — Troubleshoot and Maintain the Computer Document Title DRAFT...

  • Page 134: Specifications

    Specifications DRAFT...

  • Page 135: Physical And Environmental Specifications

    Height (at grip): 3.2 cm (1.25 in) Weight (with 2000 mAh battery): 375 g (13.23 oz) Tumble and Drop Specifications <DO WE NEED THIS FOR CN51?> Tumble Specification: 1,000 (0.5 m) tumbles per IEC 60068-2-32 specification. Drop Specification: Multiple 1.5 m (5 ft) drops to concrete at ambient temperature, multiple 1.2...
  • Page 136 Appendix A — Specifications Temperature and Humidity Specifications (Continued) Relative humidity (operating): 20 to 95% non-condensing Environmental rating: IP54, Category 1 Screen Specifications • 480 x 800 pixels • 10.16 cm (4.0 in) transmissive WVGA display • LCD capable of both portrait and landscape operation •...

  • Page 137: Ea31 Typical Reading Distances - Extended Reading Range

    Appendix A — Specifications Bar Code Symbologies (Continued) * These symbologies are only available if your CN51 has an extended range are imager or a near-far area imager. EA31 Typical Reading Distances - Extended Reading Range These typical reading distances are measured in an office environment (250 lux) for the EA31 standard model with Extended Reading Range activated.

  • Page 138: Ea31 Imager Minimum Reading Distances

    Appendix A — Specifications EA31 Typical Reading Distances - Extended Reading Range Activated Symbology Density Minimum Distance Maximum Distance EAN/UPC 100% 0.33 mm/13 mils 4.50 cm/1.77 in 41 cm/16.14 in EA31 Imager Minimum Reading Distances Minimum reading distances are measured in the dark (0 lux). EA31 Minimum Reading Distances Document Title DRAFT...

  • Page 139: Ea31 Imager Typical Reading Distances

    Appendix A — Specifications EA31 Minimum Reading Distances Minimum Symbology Density Distance Maximum Distance Code 39 0.10 mm/4 8 cm/3.15 in7 10 cm/3.94 in13 mils0.13 mm/5 cm/2.76 in4 cm/5.12 in20 mils0.20 mm/8 cm/1.57 in3.8 cm/7.87 in24.5 mils0.25 mm/10 cm/1.5 in7 xm/9.65 in45 mils0.50 mm/20 cm/2.76 in13.5...
  • Page 140 Appendix A — Specifications EA31 Typical Reading Distances EA31 Typical Reading Distances Minimum Symbology Density Distance Maximum Distance Code 39 0.10 mm/4 7.5 cm/2.95 in6.5 10.5 cm/4.13 in13.5 mils0.13 mm/5 cm/2.56 in4 cm/5.31 in21 mils0.20 mm/8 cm/1.57 in3.5 cm/8.27 in25.5 mils0.25 mm/10 cm/1.38 in6.5 xm/10 in49...

  • Page 141: Ea30 Typical Reading Distances - Extended Reading Range

    Appendix A — Specifications EA31 Typical Reading Distances (Continued) Minimum Symbology Density Distance Maximum Distance PDF417 0.17 mm/6.6 5 cm/1.97 in3.7 18.2 cm/7.17 in27.5 mils0.25 mm/10 cm/1.46 in4.5 cm/10.83 in40 mils0.38 mm/15 cm/1.77 in cm/15.75 in mils EA30 Typical Reading Distances - Extended Reading Range These typical reading distances are measured in an office environment (250 lux) for the EA30 standard model with Extended Reading Range activated.

  • Page 142: Ea30 Area Imager Minimum Reading Distances

    Appendix A — Specifications EA30 Typical Reading Distances - Extended Reading Range Activated Symbology Density Minimum Distance Maximum Distance Code 39 0.125 mm/5 64.50 cm/2.56 24.50 cm/9.65 mils0.50 mm/20 in7.00 cm/2.76 in62.50/24.61 mils1 mm/40 in14.50 cm/5.71 in in97.50 cm/38.39 mils EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in 40 cm/15.75 in EA30 Area Imager Minimum Reading Distances...

  • Page 143: Ea30 Imager Typical Reading Distances

    Appendix A — Specifications EA30 Minimum Reading Distances Minimum Symbology Density Distance Maximum Distance Code 39 0.10 mm/4 9.5 cm/3.74 in8 10.5 cm/4.13 in14 mils0.13 mm/5 cm/3.15 in7 cm/5.51 in45 mils0.50 mm/20 cm/2.76 in9.5 cm/17.72 in62 mils1 mm/40 cm/3.74 in cm/24.41 in mils EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in...
  • Page 144 Appendix A — Specifications EA30 Typical Reading Distances EA30 Typical Reading Distances Minimum Symbology Density Distance Maximum Distance Code 39 0.10 mm/4 9.5 cm/3.74 in8 11.5 cm/4.53 in14.5 mils0.13 mm/5 cm/3.15 in6.5 cm/5.71 in50 mils0.50 mm/20 cm/2.56 in9.5 cm/19.69 in75 mils1 mm/40 cm/3.74 in cm/29.53 in...
  • Page 145 Appendix A — Specifications EA30 Typical Reading Distances (Continued) Minimum Symbology Density Distance Maximum Distance PDF417 0.25 mm/10 5.5 cm/2.17 in6.5 26 cm/10.24 in37 mils0.38 mm/15 cm/2.56 in cm/14.57 in mils Document Title DRAFT...

  • Page 146: Keypads And Keystrokes

    Keypads and Keystrokes DRAFT...

  • Page 147: Standard Characters

    Numeric Keypad QWERTY Keypad c 2 2 c 2 2 2 c 3 3 c 3 3 3 c 4 4 c 4 4 4 c 5 5 c 5 5 5 CN51 Mobile Computer User Manual - DRAFT DRAFT...
  • Page 148 9 9 9 9 c 1 2 c 1 2 2 c 1 2 2 2 c 1 3 c 1 3 3 c 1 3 3 3 c 1 4 c 1 4 4 CN51 Mobile Computer User Manual - DRAFT DRAFT...
  • Page 149 1 7 7 7 7 c 1 8 c 1 8 8 c 1 8 8 8 c 1 9 c 1 9 9 c 1 9 9 9 c 1 9 9 9 9 CN51 Mobile Computer User Manual - DRAFT DRAFT...
  • Page 150 CN51 Characters and Functions To Enter Numeric Keypad QWERTY Keypad @ (at symbol) & (ampersand) * (asterisk) : (colon) , (comma) $ (dollar) ! (exclamation) - (hyphen) % (percent) . (period) + (plus) # (pound) CN51 Mobile Computer User Manual - DRAFT DRAFT...
  • Page 151 Numeric Keypad QWERTY Keypad ? (question mark) ‘ (apostrophe) Backslash Forward Tab Backspace Up Arrow Down Arrow Left Arrow Right Arrow b ] ] CapsLock Enter Shift Space Start (Windows) Intermec Dashboard CN51 Mobile Computer User Manual - DRAFT DRAFT...

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