Intermec CK31 User Manual page 5

4
Running Diagnostics
Using Diagnostics on the CK31............................................................................... 72
Understanding the Diagnostics Screens.................................................................... 72
802.11 Information................................................................................... 73
Authentication Information....................................................................... 73
Battery Information................................................................................... 74
Boot Code Version .................................................................................... 75
Configuration Table.................................................................................. 75
CPU Registers ........................................................................................... 76
Display Test .............................................................................................. 77
Installed Fonts........................................................................................... 77
Intermec Value Version ............................................................................. 78
Keypad Test .............................................................................................. 79
LED Test .................................................................................................. 79
Network Information ................................................................................ 80
Network Test ............................................................................................ 80
Operating System Version ......................................................................... 81
Ping Utility ............................................................................................... 82
RAM Information ..................................................................................... 82
SD Card Memory Test.............................................................................. 83
Sound Test................................................................................................ 84
5
Troubleshooting and Maintaining the CK31
Problems and Solutions ........................................................................................... 86
Problems While Operating the CK31........................................................ 86
Problems While Configuring 802.1x Security............................................ 87
Problems With Wireless Connectivity ....................................................... 89
Problems Transmitting Data Through the Serial Port................................ 90
Problems While Scanning Bar Codes......................................................... 90
Booting the CK31 ................................................................................................... 92
Warm Booting the CK31 .......................................................................... 92
Cold Booting the CK31 ............................................................................ 92
Cleaning the Scanner Window and Screen............................................................... 94
CK31 Handheld Computer User's Manual
...................................................................................... 71
Contents
............................... 85
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