Operator Calls For Hl-5270Dn/5280Dw - Brother HL-5240 Service Manual

CHAPTER 4 TROUBLESHOOTING
2.1.2

Operator calls for HL-5270DN/5280DW

An "Operator call" which the printer indicates on the LCD display is user recoverable. Identify
the error from the table below and take the corrective action described for each indication to
correct it. The printer automatically recovers from most errors. If not, the error is cleared by
holding down the Go button on the control panel.
The LCD names for the paper trays are as follows.
• Upper paper tray: TRAY 1
• Multi-purpose tray: MP
• Optional Lower tray: TRAY 2 or TRAY 3
Error message
Error message
BUFFER ERROR
CARTRIDGE ERROR
DIMM ERROR
DOWNLOAD FULL
DUPLEX DISABLED
DUST ON DRUM
FONT FULL
FRONT COVER OPEN
FUSER COVER OPEN
JAM XXX
MANUAL FEED
MEMORY FULL
Check the Interface settings.
The drum unit ASSY is not installed in properly. Take out the drum
unit ASSY and put it back into the printer again.
Re-installed the DIMM correctly. Turn off the printer. Wait a few
seconds, and then turn it on again. If this error message appears
again, replace the DIMM with a new one.
Add more memory.
Close the back cover of the printer and put the duplex tray back in.
Open the front cover. Take out the drum unit and toner cartridge
ASSY. Gently slide the blue tab of the drum unit across several
times.
Clean the electrodes of the main body and drum unit.
(Refer to 6.4 "Location of Ground Contacts"
Add more memory.
Close the front cover of the printer.
Close the fuser cover located behind the back cover of the printer.
Carefully pull out the jammed paper from the area shown in the
"Paper jams and how to clear them" refer to
Chapter.
Put the same size of paper in the MP tray as is shown on the LCD. If
the printer is "paused", press the Go button.
Add more memory.
4-6
Remedy
in this Chapter.)
Fig. 4-1
3.2 "Paper Jams" in this
Confidential