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Brother HL-5250DN series Network User's Manual

Multi-protocol on-board ethernet print server.
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  • Contents

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Multi-Protocol On-board Ethernet Print Server
f
NETWORK
USER'S GUIDE
HL-5250DN series
HL-5270DN
Please read this manual thoroughly before using the
printer. You can print or view this manual from the
Printer CD-ROM at any time, please keep the CD-ROM
in a convenient place for quick and easy reference at all
times.
The Brother Solutions Center
(http://solutions.brother.com) is your one stop resource
for all your printing needs. Download the latest drivers
and utilities for your Brother printers, read the FAQs and
troubleshooting tips or learn about special printing
solutions.
Version 1
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Troubleshooting

   Also See for Brother HL-5250DN series

Brother HL-1050 Technical Reference Manual
Brother HL-1050 Technical Reference Manual 517 pages
Brother HL-1050 Technical Reference Manual
Brother HL-1050 Technical Reference Manual 496 pages
Brother PCL Technical Reference Manual
Brother PCL Technical Reference Manual 450 pages

   Related Manuals for Brother HL-5250DN series

   Summary of Contents for Brother HL-5250DN series

  • Page 1

    The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your printing needs. Download the latest drivers and utilities for your Brother printers, read the FAQs and troubleshooting tips or learn about special printing solutions. Version 1...

  • Page 2: Compilation And Publication Notice

    Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Trademarks Brother and the Brother logo are registered trademarks and BRAdmin Professional is a trademark of Brother Industries, Ltd. UNIX is a registered trademark of The Open Group.

  • Page 3

    In USA 1-800-276-7746 In Canada 1-877-BROTHER In Europe Visit http://www.brother.com for contact information on your local Brother office. If you have any comments or suggestions, please write to us at: In Europe European Technical Services 1 Tame Street Audenshaw...

  • Page 4

    In USA only 1-800-521-2846 Service center locator (USA) For the location of a Brother authorized service center, call 1-800-284-4357. Service center locations (Canada) For the location of a Brother authorized service center, call 1-877-BROTHER. Internet addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com...

  • Page 5: Table Of Contents

    Gateway (and router)... 2-3 Setting the IP address and subnet mask ... 2-3 Using the BRAdmin Professional utility to configure your network printer (for Windows BRAdmin Professional utility ... 2-3 How to configure your printer using the BRAdmin Professional utility... 2-3 Using the control panel to configure your machine for a network (for HL-5270DN) ...

  • Page 6

    ® For Windows NT 4.0 users ... 3-3 Installing the TCP/IP protocol ... 3-3 Installing the Brother Peer-to-Peer software ... 3-3 Associating to the printer ... 3-4 Adding a second Brother LPR port... 3-5 ® For Windows 95/98/Me users ... 3-5 Installing the Brother Peer-to-Peer software ...

  • Page 7

    How to reset the Brother print server to factory default ... 8-1 Installation problems... 8-1 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother printer in Windows The Brother print server is not found using the Simple Network Configuration capabilities of Mac ®...

  • Page 8

    Brother fax back system (USA only)... B-2 Brother numbers (for Europe and other countries) ... B-3 Register your product ... B-3 Frequently asked questions (FAQs) ... B-3 Customer service... B-3 Service center locations ... B-3 Important information: Regulations... B-4 Caution for LAN connection... B-4...

  • Page 9: Introduction

    TCP/IP protocols and Macintosh supporting TCP/IP. To use the Brother printer through a network, you need to configure the print server, and set up the computers you use. In this chapter, you will learn the basic concept of the network connection and protocols, and in Chapter 2 you will read information on network configuration.

  • Page 10: Types Of Network Connection

    The Brother printer needs to have an appropriate IP address configuration. ■ If you are using routers, computers can access the Brother printer through the routers. (In this case, the Gateway address must be configured to both computers and the printer.) ■...

  • Page 11: Network Shared Printing

    Network shared printing In a network shared environment, each computer sends and receives data to and from the Brother printer via a centrally controlled computer. This type of computer is often called a “server” or a “print server”. Its job is to access print jobs from other computers and then control the printing of these jobs.

  • Page 12: Protocols

    IP address from the range 169.254.1.0 to 169.254.254.255. DNS client The Brother print server supports the Domain Name Service (DNS) client function. This function allows the print server to communicate with other devices by using its DNS name.

  • Page 13: Port9100

    The Simple Network Management Protocol (SNMP) is used to manage network devices including computers, printers and terminals in a TCP/IP network. Web server (HTTP) The Brother print server is equipped with a web server that allows you to monitor its status or change some of its configuration settings. Note ®...

  • Page 14: Configuring Your Network Printer

    Configuring your network printer Overview Before using your Brother printer in a network environment, you must configure the TCP/IP settings. In this chapter, you will learn the basic steps required to print over the network using the TCP/IP protocol. Note You can configure the printer’s TCP/IP settings using the control panel on the printer (for HL-5270DN).

  • Page 15: How The Ip Address Is Assigned To Your Print Server

    APIPA, see Using APIPA to configure the IP address on page A-3. If the APIPA protocol is disabled, the default IP address of a Brother print server is 192.0.0.192. However, you can easily change this IP address number to match with the IP address details of your network. For information on how to change the IP address, see Setting the IP address and subnet mask on page 2-3.

  • Page 16: Gateway (and Router)

    Using the BRAdmin Professional utility to configure your network printer (for ® Windows only) BRAdmin Professional utility The BRAdmin Professional utility is designed to allow you to manage your network connected Brother printers in a TCP/IP environment. How to configure your printer using the BRAdmin Professional utility Note •...

  • Page 17: Using The Control Panel To Configure Your Machine For A Network (for Hl-5270dn)

    Enter the IP address, Subnet Mask and Gateway (if needed) of your print server. Click OK. With the correctly programmed IP address, you will see the Brother print server in the device list. Using the control panel to configure your machine for a network (for HL-5270DN) You can configure your network printer using the control panel Network menu.

  • Page 18: Changing The Print Server Settings

    Windows only) Start the BRAdmin Professional utility (from Windows 2000/XP), by clicking Start / Programs / Brother Administrator Utilities / Brother BRAdmin Professional Utilities / BRAdmin Professional. Select TCP/IP in the left frame of the main BRAdmin window. Select the print server which you want to configure, in the right frame of the main BRAdmin window.

  • Page 19: Using The Http (web Browser) To Change The Print Server Settings

    DNS name of the print server. As the print server supports TCP/IP and NetBIOS names, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen in the printer settings page. The NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet address.

  • Page 20: Network Printing From Windows Basic Tcp/ip Peer-to-peer Printing

    TCP/IP protocol in a Peer-to-Peer environment, please follow the instructions in this chapter. This chapter explains how to install the network software and the printer driver which you will need to be able to print using your network printer.

  • Page 21: Printer Driver Already Installed

    Click the Finish button to complete the Wizard. Now that you have configured the port, you must specify which printer driver you wish to use. Select the appropriate driver from the list of supported printers. If you are using a driver supplied with the printer on CD-ROM then select the Have Disk option to browse to the CD-ROM.

  • Page 22: For Windows Nt ® 4.0 Users

    Select the Brother Peer-to-Peer Print (LPR) button. Select the desired directory to install the Brother Peer-to-Peer Print (LPR) files and click Next. The installation program will create the directory for you if it does not already exist on your disk.

  • Page 23: Associating To The Printer

    Double click the Add Printer icon to get the Add Printer Wizard. Select My Computer (not Network Printer) and click Next. Select the Brother LPR Port (the port name you assigned in step 7 of the “Installing Brother Peer-to-Peer Software” section in this chapter) and click Next.

  • Page 24: Adding A Second Brother Lpr Port

    Adding a second Brother LPR port You do not need to re-run the install program to add a new Brother LPR port. Instead, go to the Start button, select Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select File from the menu bar, and then Properties.

  • Page 25: Associating To The Printer

    If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and click Next. Select the Brother LPR port (the port name you assigned in step 7 of the Installing the Brother Peer-to-Peer software on page 3-5) and click Next.

  • Page 26: Adding A Second Brother Lpr Port

    Adding a second Brother LPR port You do not re-run the install program to add a new Brother LPR port. Instead, go to the Start button, select Settings, and open the Printers window. Click the icon of the printer that you wish to configure, select File from the menu bar, and then Properties.

  • Page 27: Network Printing From Windows Netbios Peer-to-peer Printing

    The Brother print server automatically has a default workgroup/domain name of WORKGROUP. If you need to change name, you can configure the Brother print server to recognize this. There are three ways of doing this. (If you are unsure about the name of your workgroup or domain, look in the identification tab in your network applet).

  • Page 28: Changing The Workgroup/domain Name Using The Bradmin Professional Utility

    • Please use the BRAdmin Professional utility version that was supplied on the CD-ROM with your Brother product. You can also download the latest Brother BRAdmin Professional utility version from http://solutions.brother.com. This utility is only available for Windows The default password for Brother print servers is access.

  • Page 29: Changing The Workgroup/domain Name Using A Web Browser

    You will also find that the print server may take several minutes to disappear from the ® network neighborhood even if the printer is switched off. This is a feature of Microsoft workgroup and domain based networks.

  • Page 30: Installing The Brother Netbios Port Monitor

    Note If you already installed the driver from the printers CD-ROM Installer and you selected “Brother Peer-to-Peer Network Printer” during the installation, then you do not need to install the Brother Network Print Software again. Start the CD-ROM installation menu program according to the printer Quick Setup Guide.

  • Page 31: Associating To The Printer

    If you have selected a printer driver that is already being used, you have the option of either keeping the existing driver (recommended) or replacing it. Select the desired option and click Next. Select the Brother NetBIOS Port (the port name you assigned in step 7 of the “Installing the Brother NetBIOS Port Monitor” section) and click Next.

  • Page 32: Adding A Second Netbios Print Port

    My computer (Windows NT and then click Next. Select the Brother NetBIOS Port (the port name you assigned in step 7 of the “Installing the Brother NetBIOS Port Monitor” section and click Next. Select the correct driver. Click Next when you are done.

  • Page 33: Other Sources Of Information

    Other sources of information Visit http://solutions.brother.com for more information on network printing. See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer. ® Network printing from Windows : NetBIOS Peer-to-Peer printing 4 - 7...

  • Page 34: Internet Printing For Windows

    Windows Note • You must configure the IP address on your printer before you proceed with this chapter. If you haven’t done yet, see Chapter 2 first. • Verify the host computer and print server are either on the same subnet, or that the router is properly configured to pass data between the two devices.

  • Page 35

    If the printer driver has NOT been installed: One of the benefits of the IPP printing protocol is that it establishes the model name of the printer when you communicate with it. After successful communication you will see the model name of the printer automatically.

  • Page 36: Specifying A Different Url

    Get More Info option will not display any printer data. If you are using the built in service names that the Brother print server supports, you can also use the following: (However, please note the Get More Info option will not display any printer data).

  • Page 37: Network Printing From Macintosh

    The smart devices automatically configure themselves to be compatible with your network. You do not need to manually configure any IP address or network strings within the printer as the printer will automatically configure itself.

  • Page 38

    Make the following selection. Select Brother HL-XXXX series (where XXXX is your model name) and then click Add. Click the printer, then click Make Default to set the printer as the default printer. The printer is now ready to print.

  • Page 39: Changing The Print Server Settings

    • Start the BRAdmin Light utility (from Mac OS HD icon on your desk top and clicking Library / Printers / Brother / Utilities. And then, double click the BRAdminLight.jar file. Select the print server which you want to change the settings.

  • Page 40: Using The Control Panel To Change The Print Server Settings (for Hl-5270dn)

    7-1. Other sources of information Visit http://solutions.brother.com for more information on network printing. See Chapter 2 of this User’s Guide to learn how to configure the IP address of the printer. ® Network printing from Macintosh...

  • Page 41: Control Panel Setup

    7-2. Print the Printer Settings Page See Printing the Printer Settings Page on page 7-6 for information on how to print the Printer Settings Page. Restore the network settings to factory default See Restoring the network settings to factory default on page 7-7 for information on how to restore the network settings to factory default.

  • Page 42: Changing The Print Server Settings Using The Control Panel Network Menu (for Hl-5270dn)

    The NETWORK menu selections of the control panel allow you to set up the Brother printer for your network cofiguration. Press any of the Menu buttons (+, -, Set or Back), and press the + or - button to move forward or backward through the menus until NETWORK is displayed.

  • Page 43: Tcp/ip

    AUTO: In this mode, the printer will scan the network for a DHCP server, if it can find one, and if the DHCP server is configured to allocate an IP address to the printer, then the IP address supplied by the DHCP server will be used.

  • Page 44

    For AT&T UNIX based systems, type: ps -ef | grep -v grep | grep rarpd The Brother print server will get the IP address from the rarp daemon when it is powered on. • BOOTP BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway.

  • Page 45

    As with rarp, the print server will load its IP address from the BOOTP server when the printer is powered on.

  • Page 46: Netbios/ip

    ("xxxxxx" is the last six digits of Ethernet address.). The Printer Settings Page prints a report listing all the current printer settings including the network print server settings. You can print the Printer Settings Page using the printer control panel.

  • Page 47: Restoring The Network Settings To Factory Default

    Press any of the Menu buttons (+, -, Set or Back) to take the printer off line. Press + or - until INFORMATION appears on the LCD display. Press Set, and then press Set again to print the Printer Settings Page.

  • Page 48: Disabling The Apipa Protocol

    You can also disable the APIPA protocol using the control panel on the top of the printer. Please follow these steps: (For HL-5250DN) For HL-5250DN, the print server is automatically reset back to its default factory settings when you disable the APIPA protocol. Turn off the printer.

  • Page 49: Troubleshooting

    ® Mac OS Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of this User’s Guide before installing the network print software or printer driver. Check the following: Make sure that the printer is powered on, is on-line and ready to print.

  • Page 50

    Check to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange LED shows Speed status. • No light: If the upper LED is off, then the print server is not connected to the network.

  • Page 51

    (4) Click Add. ® (For Mac OS X 10.2.4 to 10.3) Go to (5). ® (For Mac OS X 10.4) Go to (6). ® (5) (For Mac OS X 10.2.4 to 10.3) Make the following selection. (6) Make sure that your print server appears. If it is visible, then the connection is good. Otherwise, go to Step 5.

  • Page 52

    If the box is selected, click the box to remove the check. Then, click (5) Once your firewall is disabled, try reinstalling the Brother software package. For instructions on how to install from the CD-ROM, use the Quick Setup Guide we have provided with the machine.

  • Page 53: Printing Problems

    (1) From the Apple menu, open the Chooser. (2) Click the Brother Laser (IP) icon, and make sure that your print server name appears in the right frame. If it is visible, then the connection is good. Otherwise, go to Step 4.

  • Page 54: Error During Printing

    If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with high resolution), the printer is unable to accept your print job until the ongoing printing is finished. If the waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes the error message.

  • Page 55: Protocol-specific Troubleshooting

    95/98/Me and Windows NT troubleshooting If you are having trouble printing on a Windows (LPR method), check the following: Make sure that the Brother LPR Port driver is correctly installed and configured according to the ® Windows 95/98/Me or Windows NT Try to turn the Byte Count on in the Configure port area of printer driver properties.

  • Page 56: Windows ® 2000/xp Ipp Troubleshooting

    (port 80), or configure your Firewall to allow Port 631 data through. To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when ®...

  • Page 57: Appendix A

    Appendix A Using services A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predefined services (do a SHOW SERVICE command in the Brother print server remote console to see a list of available services): Enter HELP at the command prompt for a list of supported commands.

  • Page 58: Using Bootp To Configure The Ip Address

    Using RARP to configure the IP address The Brother print server’s IP address can be configured using the Reverse ARP (RARP) facility on your host computer. This is done by editing the /etc/ethers file (if this file does not exist, you can create it) with an...

  • Page 59: Using Apipa To Configure The Ip Address

    -based systems, type: ps -ef | grep -v grep | grep rarpd The Brother print server will get the IP address from the rarp daemon when the printer is powered on. Using APIPA to configure the IP address The Brother print server supports the Automatic Private IP Addressing (APIPA) protocol. With APIPA, DHCP clients automatically configure an IP address and subnet mask when a DHCP server is not available.

  • Page 60: Unix®/linux Systems

    If your Administrator has configured the system to deliver IP addresses using BOOTP, DHCP or RARP your Brother print server can receive an IP address from any one of these IP address allocation systems. In which case, you will not need to use the ARP command. The ARP command only works once. For security reasons, once you have successfully configured the IP address of a Brother print server using the ARP command, you cannot use the ARP command again to change the address.

  • Page 61: Using The Brother Web Bradmin Server Software For Iis* To Configure The Ip Address

    Java. Please note this software is not included on the CD-ROM that was supplied with your Brother product. Please visit http://solutions.brother.com/webbradmin to learn more about this software and to download it.

  • Page 62: Print Server Specifications

    Print server specifications Model name NC-6400h Operating system support Windows Mac OS Protocol support TCP/IP: IPv4 TCP/IP: IPv6 Network type 10/100BASE-TX Ethernet network Network printing Windows Windows NT Macintosh Computer requirements (for drivers, BRAdmin Professional, Peer-to-Peer software, etc.) Macintosh connection Computer Operating system Management utilities...

  • Page 63: Appendix B

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 64: Service Center Locator (usa Only

    Brother fax back system (USA only) Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine.

  • Page 65: Brother Numbers (for Europe And Other Countries

    Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 66: Important Information: Regulations

    Appendix B Important information: Regulations Caution for LAN connection Connect this product to a LAN connection that is not subjected to overvoltages. B - 4...

  • Page 67: Index

    BOOTP ... 1-4, A-2 BRAdmin Light ... 6-3 BRAdmin Professional ...2-3, 2-5, 4-2 Brother LPR Port ... 3-5, 3-7 Brother NetBIOS Port Monitor ... 4-1, 4-4 Brother Peer to Peer Software ... 3-5 Brother Solutions Center ... 2-3, 6-3 Control panel ... 7-1 DHCP ...

  • Page 68

    Index TCP/IP ... 1-4 TCP/IP Printing ... 3-1 TELNET ... 1-5, 4-3, A-4 TEXT_P1 ...A-1 Trademarks ... -i Web BRAdmin ...A-5 Web Browser ...2-6, 4-3, 6-3 Web Server ... 1-5 Windows 2000 ... 3-1, 4-1, 5-1, 8-8 Windows 2000/XP Printing ... 3-1 Windows 95/98/Me ...

This manual also for:

Hl-5250dnt, Hl-5270dn, 5250dn - b/w laser printer

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