Using Call Hold - Panasonic DBS576 User Manual

4. Handling Incoming Calls

USING CALL HOLD

Depending on the set up of your system, you can put one or more calls on hold and
retrieve those calls using the HOLD key or a designated Floating Hold key.
Notes:
• The Floating Hold feature assigns a Floating Hold number (001-576) to a
specific FF key. By placing a call on hold using the Floating Hold key, you
can retrieve the call from any phone that has an FF key that is assigned the
same Floating Hold number or by simply entering the Floating Hold number.
• Floating Hold requires system programming.
• The EXT indicator flashes when you hold an internal call or an outside line
that is not assigned to an FF key.
• If you do not pick up a held call in a certain period of time, you will hear a
tone indicating that the call is still waiting.
To place a call on hold
1. While on a call, press the HOLD key or the Floating Hold FF key.
To use Broker's Hold and toggle between two calls
1. While on a call, press the HOLD key to put the first call on hold.
2. Press the FF key that is flashing green to answer the second call.
3. Press the HOLD key to put the second call on hold.
4. Press the FF key that is flashing green to return to the first call.
To retrieve a call placed on hold, do one of the following:
To retrieve a call . . .
From the extension that placed
the call on hold
44 DBS 576 (USA), issued January 1999
Do . . .
Press the FF key that is flashing green.
OR
Press the HOLD key (if no FF key is flashing).
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