Troubleshooting; Identifying Your Problem - Brother ADS-2000 User Manual

Troubleshooting

7 Troubleshooting

Identifying Your Problem

First, check the following:
• The AC power cord is connected properly and the machine is turned on.
• All of the protective parts have been removed.
• The Front Cover, Separation Pad Cover and Pick-up Roller Cover are completely closed.
• The interface cable is securely connected to the machine and the computer.
• The correct driver for the machine has been installed.
• The computer is connected to the correct port on the machine.
Machine does not scan:
If you did not solve your problem with the above checks, identify your problem and then go to the page suggested
below.
• Machine's LEDs are blinking
See LED Indications.
• Status Monitor Error Message appears
See Error Messages in the Status
• Other scanning difficulties
See Scanning Difficulties.
Other difficulties:
• Software difficulties
See Software Difficulties.
• Other difficulties
See Other Difficulties.
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