Table of Contents
Advertisement
11
Troubleshooting
With proper installation, operation and maintenance your gas fireplace will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
A. Electronic Ignition System
Symptom
1.
No transmission, motor does
not turn.
2.
No ignition. No tone.
3.
No ignition; one 5 seconds
continuous tone (7 shorts
beeps might be heard prior to
the 5 seconds tone).
4.
No pilot flame and control
continues to spark.
5.
Pilot is lit and control
continues to spark. Valve
shuts off after 10...30
seconds. Valve operates
manually.
6.
Pilot is lit, sparking stops if a
flame is present. Valve shuts
off after 10...60 seconds.
Valve does not work manually.
7.
3 short beeps while the motor
turns.
8.
Pilot flame lights but there is
no main gas flow.
9.
Pilot sparks, but pilot will not
light.
24
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Dakota-AU • 4036-914 Rev H • 6/11
Possible Causes
A.
Receiver must learn new
code.
A.
Receiver
A.
ON/OFF switch is in OFF
position.
B.
Loose wire.
C.
Receiver.
D.
Bent pins on 8 wire
connector.
E.
Valve.
A.
Air in the pilot supply line.
B.
Thermocouple circuit
wired incorrectly.
C.
No spark at pilot burner.
D.
Valve.
E.
Over tightened
thermocouple interrupter.
F.
Receiver.
A.
Receiver.
A.
Thermocouple.
B.
Low inlet pressure to
valve.
C.
Valve.
A.
Batteries are low.
A.
Manual override knob
(if equipped) is in MAN
position.
B.
Valve turned down to pilot
flow.
C.
Low inlet pressure to
valve.
D.
Valve.
A.
Correct gas supply.
B.
Ignitor gap is too large.
C.
Module is not grounded.
Corrective Actions
Press and hold the receiver's reset button until you hear 2 acoustic signals.
After the second longer acoustic signal, release the reset button and within the
subsequent 20 seconds, press the down arrow on the remote handset until you
hear an additional long acoustic signal confirming the new code is set.
Replace receiver and reprogram code.
Push switch to ON position.
Secure wire.
Replace receiver and reprogram.
Straighten pins on 8 wire connector.
Replace valve.
Purge the line or start ignition several times.
Check polarity of the thermocouple wires.
Check spark gap, check wiring connection. Check for spark in location along
cable.
Replace valve. Do not over tighten.
Replace valve and thermocouple interrupter.
Replace receiver and reprogram code.
Replace receiver and reprogram code.
Replace thermocouple.
Confirm sufficient inlet pressure to the valve. Adjust or replace inlet regulator if
necessary.
Replace valve. Do not overtighten the thermocouple interrupter.
Replace batteries - quality alkaline recommended. WARNING: Creating an
electrical short between the batteries/battery box and metal parts of the appliance
may render the receiver inoperable.
Turn Manual override knob to ON position.
Turn flame to high fire by pressing up button on remote handset.
Confirm sufficient inlet pressure to the valve. Adjust or replace inlet regulator if
necessary.
Replace valve.
Verify that incoming gas line ball valve is "open". Verify that inlet pressure reading
is within acceptable limits, inlet pressure must not exceed 50 mbar.
Verify that spark gap from ignitor to pilot hood is .43 cm.
Verify control box is securely grounded to metal chassis of fireplace.
Advertisement
Table of Contents
