Frequently Asked Questions And Troubleshooting; Frequently Asked Questions - Outdoor Lifestyles CARODG36I-B Owner's Manual

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Frequently Asked Questions and Troubleshooting

A. Frequently Asked Questions
ISSUE
Odor from fi replace
Metallic noise
Lava Rock
Wall above appliance feels hot to
the touch.
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.hearthnhome.com to
locate a dealer.
Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina-B Owner's Manual • 4066-501 Rev. G • 7/15
When fi rst operated, this fi replace may release an odor for the fi rst several hours. This is caused
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
also be released from fi nishing materials and adhesives used around the fi replace.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the fi replace.
There may be some "cracking" noise coming from the fi replace during the fi rst few heating
and cooling cycles. This noise is associated with settling rock and some minor cracking of
larger pieces of rock. This will lessen over time as the glass rock is conditioned to the heat-
ing and cooling temperature changes.
No action necessary. This appliance ships with a non-combustible material attached. Speci-
fi cations of the attached non-combustible material are listed in the Installer's Manual for this
appliance.
SOLUTIONS
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