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5
Troubleshooting
Below indicates some potential causes and counter mea-
sures to the symptoms indicated in bold. Please contact
your dealer or certified technician for service and repair.
Problem
Burner will not light
Burner will not stay lit
Flame is creating large
amount of soot
Noise when lit
10
Outdoor Lifestyles • ODPLAZA-L24S Owner's Manual • 4079-330 • Rev B • 04/19
Possible Causes
Air gas line
No gas flow - gas not ON or line obstruction Confirm gas is ON upstream
Burner orifice is plugged or obstructed
Gas pressure improper
Burner obstructed
Too windy
Propane (LP) - check air shutter setting,
venturis are blocked with debris, grass, dirt,
etc.
Whistling - flex line bent too sharp
Propane (LP) - humming regulator
Solution
Bleed air from gas line by slowly opening
valve
Propane (LP) - check gas level in tank
Possible debris in line - insulation, dirt,
plastic, etc.
Confirm proper gas pressure
Confirm no water or debris in burner
Use when less windy or with our wind
shield
Open air shutter or clean debris
Re-routing flex line to reduce bend
Not a defect - normal occurrence on hot
days due to internal vibrations in regulator
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