Intermec CV60 User Manual page 70

Problems While Scanning Bar Codes
Problem
You cannot see a red beam of light
from the connected scanner when you
press the Scan button and aim the
scanner at a bar code label.
The input device attached to the
computer does not appear to work
well or read bar code labels very
quickly.
You scan or enter an option for the
Scanner Model configuration
command and you hear three low
beeps.
You scan or enter an option for the
Scanner Model configuration
command and you hear three low
beeps.
CV60 Vehicle Mount Computer With Windows XP/XPE User's Manual
Chapter 5 — Upgrading, Troubleshooting, and Cleaning the CV60
Solution
There are three possible problems:
• You have not enabled the scanner. Check to see if
your scanner is enabled through Intermec Settings.
For help, see
page 11
Communicate With a Wireless Scanner" on
page
• You may be too far away from the bar code label. Try
moving closer to the bar code label and scan it again.
• You may be scanning the bar code label "straight on."
Change the scanning angle and try again.You can test
the effective range of the scanner. Move within 61 cm
(2 ft) of a wall and test the scanner. You need to be
within the scanning range to scan bar code labels.
There are two possible problems:
• Try setting the Scanner Model command to the
specific input device you have attached.
• Check the bar code symbologies you have enabled on
the CV60. Enable only the symbologies being used.
If you are working in Intermec Settings, you cannot scan
configuration commands. Exit Intermec settings to scan
configuration commands.
You may have scanned or entered a Scanner Model
command that does not apply to the type of scanner that
you have installed. Try scanning or entering the Scanner
Model command again and select an option for the type
of device you are using.
"Connecting a Tethered Scanner" on
or "Configuring the CV60 to
24.
59