3Com NBX 100 Manual page 71

Table 7 Troubleshooting Quick Reference (continued)
Possible Problem
When parking a call, the display panel
displays, "Park xtn in use" and the
call returns to my telephone.
When I dial '9' or '8' to access an outside
line, the display panel displays, "All
Ports Busy."
After placing a call to another user, I
heard a tone but no ringing.
All incoming internal calls come over my
speakerphone.
When trying to access NBX NetSet, I do
not get a response after entering the
address and pressing Enter.
I am unable to log in to NetSet.
My telephone is not forwarding to voice
mail.
After adding a One-touch speed dial, it
does not dial.
(continued)
I try to pick up a call ringing on another
telephone using Directed Call Pickup, but
it fails.
NBX Business Telephone Guide
Suggested Solution(s)
You have selected a Call Park Extension
that is already in use. Try another Call
Park Extension, they range from
601–609. Your administrator can add
additional Call Park Extensions. For more
information, see "Call Park" on page
There are currently no available outside
lines. Try again in a few moments.
The other user may have the Handsfree
Active on Intercom feature enabled.
Begin speaking after you hear the tone.
For more information, see
Answer on Intercom" on page
You have the Handsfree Active on
Intercom feature enabled. For more
information, see "Handsfree Answer on
Intercom" on page 21.
Verify the web address you typed into
the Address Field on your web browser.
Your administrator can change this
address.
Set up your voice mail using the
telephone. Your voice mail password is
the same password used to access
NetSet. For more information, see
"Setting Up Your Voice Mail" on page
34.
Start NetSet and verify that voice mail is
selected as your call forwarding path. For
more information, see "Call Forward" on
page 48.
Include a comma after the '9' or '8' that
is used to access an outside line. For
"Assigning
more information, see
One-touch Speed Dials"
Do not use parenthesis "( )" or dashes
"-".
The telephone you are using to pick up
the call may not be in the default group,
or your telephone may not be in the
same group as the telephone that is
ringing. See "Call Pickup" on page
71
25.
"Handsfree
21.
on page 54.
25.