Troubleshooting Guide - Jensen JiSS-600i User Manual

Symptom Possible Problem
AC Adaptor is not plugged
into a wall outlet or the
The unit does connector is not plugged
not respond into the power supply jack
(no power). on the back of the unit.
Wall outlet is not
functioning.
Speaker batteries are dead
Wireless speaker is not
linked with the transmitter
Speaker placement out of
range
No Sound
Computer USB port not
work
Computer not select
"SYNIC Wireless Audio" as
audio output device
Volume set too low
iPod/iPhone is not installed
iPod/iPhone
properly.
does not
respond to the
speaker
Your iPod/iPhone is locked
system.
up.
iPod/iPhone is not installed
iPod/iPhone properly.
does not
charge.
iPod/iPhone is locked up/
frozen. iPod/iPhone battery
has problem.
Volume level is set too high.
Sound is
distorted. Sound source is distorted.
Unit gets warm
after extended
This is normal.
play at high
volume.

TROUBLESHOOTING GUIDE

Plug the AC adaptor into a wall outlet and plug
the connector into the supply jack on the unit.
Plug another device into the same outlet to
confirm the outlet is working.
Recharge the speaker batteries
Firmly plug the USB transmitter into USB port
of the Docking Base. Go through "Linking"
process to link the speakers.
Relocate the speaker within wireless
operating range
Try another USB port of computer or try
another computer.
Follow "PLAYING MUSIC IN YOUR
COMPUTER" section instruction in this
manual to set it.
Press the Volume+ button to turn the sound
level up.
Remove your iPod/iPhone from the dock and
check for obstruction on the connectors in the
dock and on your iPod/iPhone. Then reseat it
on the dock.
Please make sure that your iPod/iPhone is
working properly before docking into the unit.
Please refer to your iPod/iPhone manual for
info on resetting the iPod/iPhone.
Remove your iPod/iPhone from the dock and
check for obstruction on the connectors in the
dock and on your iPod/iPhone. Then reseat it
in the dock.
Please make sure your iPod/iPhone is
working properly before docking into the unit.
Please refer to your iPod/iPhone manual for
details on resetting.
Decrease the volume.
If the iPod/iPhone original sound source is of
poor quality, distortion and noise are easily
noticed with high-power speakers. Try a
different audio source such as a music CD.
If you are using an external sound source like
older generation of iPod, try reducing the
output volume on the device itself. Also try
turning bass boost OFF or change the EQ
setting.
Turn the unit off for a period of time or lower
volume.
15
Solution