Troubleshooting Guide - Jensen JISS-300I User Manual

If you experience difficulties in the use of this Docking System, please check the following or call
1-800-777-5331 for Customer Service.
Symptom
Unit does not respond
(no power)
Noise or sound distorted
on FM broadcast
FM no sound
iPod/iPhone does not
respond to the unit.
iPod/iPhone does not
charge.
CD player will not play
CD skips while playing
Intermittent sound from
CD Player
Remote control
No functions or short
range.
Unit gets warm after
extended play at high
volume.

TROUBLESHOOTING GUIDE

Possible Problem
AC Cord is not plugged properly
into a wall outlet or the connector
is not plugged into the AC Socket
on the back of the System.
Wall outlet is not functioning.
Station not tuned properly for FM.
Telescopic antenna is not fully
extended.
Unit not in TUNER function mode.
Volume set at minimum
iPod/iPhone is not installed
properly.
Your iPod/iPhone is locked up.
Unit not in iPod/iPhone mode
iPod/iPhone is not installed
properly.
The unit is powered by
batteries
iPod/iPhone is locked up/ frozen.
iPod/iPhone battery has problem.
Unit not in CD function mode.
CD is installed incorrectly.
It the CD is self-compiled, the
media used may not be compatible
with the player.
Disc is dirty or scratched.
Dirty or defective disc
Dirty pick up lens
Player is subject to excessive
shock or vibration
Battery exhausted
This is normal.
Re-plug the AC Cord into the wall outlet
and the connector into AC Socket on the
System.
Plug another device into the same outlet
to confirm the outlet is working.
Retune the FM broadcast station.
Fully extend the FM telescopic antenna.
Press Function Button to select TUNER
Increase Volume
Remove your iPod/iPhone from the dock and
check for any obstruction on the connectors
in the dock and on your iPod/iPhone, then
reseat it in the dock.
Please make sure that your iPod/iPhone is
working properly before docking into the unit.
Please refer to your iPod/iPhone manual for
info on resetting the Pod/iPhone.
Make sure the FUNCTION selector is set to
iPod/iPhone mode.
Remove your iPod/iPhone from the dock
and check for obstruction on the
connectors in the dock and on your
iPod/iPhone. Then reseat it in the dock.
Change to use AC power.
Please make sure your iPod/iPhone is
working properly before docking into the unit.
Please refer to your iPod/iPhone manual for
details on resetting.
Select CD function mode.
Insert CD with label side up.
Use better quality blank media and retest.
Wipe CD with clean cloth or use another
disc.
Clean or replace the defective disc
Use a CD-lens cleaning disc to clean the lens
Relocate the player away from shock or
vibration
- Insert new batteries.
- Aim remote directly towards the remote
sensor.
Turn the unit off a period of time or lower
volume.
13
Solution