Ricoh RN-MF1 Service Manual
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Ricoh RN-MF1 Service Manual

Ricoh RN-MF1 Service Manual

Machine codes: m016/m017
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Model RN-MF1
Machine Codes: M016/M017
Field Service Manual
30 November, 2009

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Summary of Contents for Ricoh RN-MF1

  • Page 1 Model RN-MF1 Machine Codes: M016/M017 Field Service Manual 30 November, 2009...

  • Page 3: Safety Notices

    Safety Notices Important Safety Notices Prevention of Physical Injury 1. Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged. 2. The wall outlet should be near the machine and easily accessible. 3.

  • Page 4: Laser Safety

    • The Controller board on the MF model contains a lithium battery. The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer. Discard batteries in accordance with the manufacturer's instructions and local regulations Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units...

  • Page 5: Symbols, Abbreviations And Trademarks

    Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed Trademarks ® ® ®...

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Safety Notices..............................1 Important Safety Notices..........................1 Laser Safety..............................2 Symbols, Abbreviations and Trademarks......................3 Trademarks..............................3 1. Product Information Specifications..............................9 Machine Overview............................10 Component Layout............................10 Paper Path..............................11 Drive Layout..............................12 Machine Configuration............................13 2. Installation Installation Requirements..........................15 Environment..............................15 Machine Level..............................16 Machine Space Requirement........................16 Power Requirements............................16 Installation Procedure..........................17 3.
  • Page 7 ADF Unit................................31 Original Tray..............................32 ADF Feed Unit..............................32 ADF Separation Pad............................33 ADF Front Cover ............................33 ADF Rear Cover............................34 ADF Cover..............................34 ADF Motor..............................35 Original Set Sensor............................36 ADF Cover Open Sensor..........................37 ADF Feed Sensor............................38 ADF Drive Board............................39 Scanner Unit..............................40 Operation Panel............................40 Scanner Top Cover............................41 Scanner Carriage Unit..........................42 Exposure Lamp.............................44 Lamp Stabilizer Board..........................45...
  • Page 8 Toner End Sensor............................57 Paper Exit Sensor............................58 Relay Sensor..............................58 Inverter Sensor.............................59 Registration Roller and Sensor........................59 Paper Transfer..............................63 Transfer Roller..............................63 Fusing................................64 Fusing Unit..............................64 Thermostat..............................66 Thermistor..............................67 Fusing Lamp..............................68 Hot Roller..............................69 Pressure Roller..............................70 Hot Roller Stripper Pawls..........................70 Motors................................72 Main Motor..............................72 Duplex Motor (For M017)..........................72 Electrical Components.............................74 Layout of PC Boards............................74 PSU................................78...
  • Page 9 Configuration and Maintenance Page .......................106 Overview..............................106 Firmware Updating............................108 Checking the Machine Firmware Version....................108 Updating the Controller Firmware......................108 Updating the Engine Firmware.........................110 Updating the Boot Loader Firmware.......................112 Updating Failure............................112 FW Update Tool Messages........................112 6. Troubleshooting Service Call Conditions..........................117 Summary..............................117 Engine SC..............................117 Image Problems.............................124 Overview..............................124 Test Page Printing............................124...

  • Page 11: Product Information

    1. Product Information Specifications See "Appendices" for the following information: • "General Specifications" • "Printer" • "Copier" • "Scanner" • "Fax" • "Supported Paper Sizes"...

  • Page 12: Machine Overview

    1. Product Information Machine Overview Component Layout Laser unit Friction pad Quenching lamp Transfer roller Cartridge (AIO-type) Paper Tray Development roller Fusing Unit Registration roller Pressure Roller By-pass feed roller Paper exit roller By-pass feed tray Hot Roller Paper feed roller Drum...

  • Page 13: Paper Path

    Machine Overview Paper Path [A] Duplex section (For M017) [B] Standard paper tray unit [C] Optional paper tray unit...

  • Page 14: Drive Layout

    1. Product Information Drive Layout 1. Duplex Motor 4. Replay Clutch 2. Main Motor 5. Paper Feed Clutch 3. Registration Clutch...

  • Page 15: Machine Configuration

    Machine Configuration Machine Configuration Optional Optional Models Duplex Unit Tray PCL PS USB Host Memory (M355) RN-MF1a 250x1 (M016) RN-MF1b Auto 250x1 (M017) NA: Not Available...
  • Page 16 1. Product Information...

  • Page 17: Installation

    2. Installation Installation Requirements Environment 1. Temperature Rage: 10°C to 32°C (50°F to 89.6°F) 2. Humidity Range: 15% to 80% RH 3. Ambient Illumination: Less than 2,000 lux (do not expose to direct sunlight) 4. Ventilation: 3 times/hr/person 5. Do not put the machine in areas with sudden temperature changes. This includes: •...

  • Page 18: Machine Level

    2. Installation Machine Level Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level Machine Space Requirement Put the machine near a power source with these clearances: A: Over 10 cm (4") B: Over 20 cm (7.9") C: Over 20 cm (7.9") D: Over 70 cm (27.6")

  • Page 19: Installation Procedure

    Installation Requirements Permitted voltage fluctuation: 10% Do not set anything on the power cord. Installation Procedure Refer to the "User Guide".
  • Page 20 2. Installation...

  • Page 21: Preventive Maintenance

    3. Preventive Maintenance PM Intervals PM Parts There are no PM parts in this machine. • Other than the three Yield Parts listed below, there are essentially no PM parts required for this product. • These three items will need to be replaced in cases where their yield is near, however, given the ACV (Average Copy Volume) for this product, these "yield parts* "...
  • Page 22 3. Preventive Maintenance Web Image Monitor These yield counters are displayed under the "Toner" on the "Status" page as shown above. • The machine displays "Life End Feed Roller", "Life End Transfer Roller" or "Life End Fuser Unit" when one of these counters reaches each yield. Counter Reset The process below shows how to reset the yield counters.

  • Page 23: Replacement And Adjustment

    4. Replacement and Adjustment Before You Start • If there are printer jobs in the machine, print out all jobs in the printer buffer. • Turn off the main power switch and unplug the machine before you do the procedures in this section.

  • Page 24: Special Tools

    4. Replacement and Adjustment Special Tools • PC: Windows 2000/XP/Vista, Windows Server 2003/2003 R2, 2008. • USB or network cable • A computer is necessary to update the firmware.

  • Page 25: Exterior Covers

    Exterior Covers Exterior Covers Front Cover 1. Pull out the standard paper tray [A]. 2. Remove two tabs [A]. 3. Pull out the bypass tray [B].

  • Page 26: Left Cover

    4. Replacement and Adjustment 4. Open the front cover [A]. • To open the front cover, push the cover release button [B] and (carefully) pull the cover forward and open (it hinges downward). 5. Push the right hinge [A] to release. 6.
  • Page 27 Exterior Covers 2. Remove two screws [A] on the left cover. 3. Pull the front upper part [A] of the left cover (as shown above) to release the hooks. 4. Pull the rear upper part [A] of the left cover (as shown above) to release the hooks.
  • Page 28 4. Replacement and Adjustment 5. Pull the front bottom part of the left cover [A] (as shown above) to release the hooks. 6. Remove the Left cover [A] as shown above. • There are many hooks and tabs inside the left cover. See the images below in the Note section before removing the left cover.

  • Page 29: Rear Cover

    Exterior Covers NOTE: Rear Cover 1. Front cover ( p.23) 2. Left cover ( p.24)

  • Page 30: Right Cover

    4. Replacement and Adjustment 3. Open the rear cover [A] 4. Slide the shaft [B] in the direction of the blue arrow, and remove the rear cover [A]. Right Cover 1. Front cover ( p.23) 2. Rear cover ( p.27) 3.

  • Page 31: Top Cover

    Exterior Covers NOTE: Top Cover 1. Front cover ( p.23) 2. Left cover ( p.24) 3. Rear cover ( p.27) 4. Scanner unit ( p.40)
  • Page 32 4. Replacement and Adjustment 5. Top cover [A] ( x 3, x 4) When installing the top cover • When re-installing the top cover, always verify that the two paperweights [A] are lifted. If they are not lifted to fit into the paper slot, the paperweights [A] could be damaged. •...

  • Page 33: Adf

    ADF Unit 1. Left cover ( p.24) 2. Disconnect the ADF harness [A] and ground-wire [B] ( x 1). 3. Open the ADF unit [A]...

  • Page 34: Original Tray

    4. Replacement and Adjustment 4. Release the three hooks of the right hinge [A] with a screw driver, as shown above. 5. Lift the ADF unit. Original Tray 1. Open the ADF cover [A]. 2. Original tray [B] (Two tabs) ADF Feed Unit 1.

  • Page 35: Adf Separation Pad

    2. Release the lock lever [A] 3. ADF feed unit [B] ADF Separation Pad 1. Open the ADF cover. 2. ADF feed unit ( p.32) 3. ADF separation pad [A] (hook x 2, spring x 1) ADF Front Cover 1. ADF unit ( p.31) 2.

  • Page 36: Adf Rear Cover

    4. Replacement and Adjustment 4. ADF front cover [A] ( x 1) ADF Rear Cover 1. ADF unit ( p.31) 2. Original Tray ( p.32) 3. ADF feed unit ( p.32) 4. ADF rear cover [A] ( x 2) ADF Cover 1.

  • Page 37: Adf Motor

    4. ADF top cover [A] (two tabs, two hooks) ADF Motor 1. ADF unit ( p.31) 2. Original Tray ( p.32) 3. ADF feed unit ( p.32) 4. ADF front cover ( p.33) 5. ADF rear cover ( p.34) 6. ADF drive unit [A] ( x 4, all...

  • Page 38: Original Set Sensor

    4. Replacement and Adjustment 7. ADF motor assembly [A] ( x 2) 8. ADF motor [A] ( x 2) Original Set Sensor 1. ADF unit ( p.31) 2. ADF feed unit ( p.32) 3. ADF motor assembly ( p.35)

  • Page 39: Adf Cover Open Sensor

    4. Feed roller holder [A] ( x 1) 5. Upper guide [B] ( x 2) 6. Original set sensor [A] (hooks) ADF Cover Open Sensor 1. Original tray ( p.32) 2. ADF rear cover ( p.34)

  • Page 40: Adf Feed Sensor

    4. Replacement and Adjustment 3. ADF cover open sensor [A] ( x 1, x 1) ADF Feed Sensor 1. ADF unit ( p.31) 2. ADF feed unit ( p.32) 3. Sensor cover [A] ( x 2)

  • Page 41: Adf Drive Board

    4. ADF feed sensor [A] (hooks, x 1) ADF Drive Board 1. Original tray ( p.32) 2. ADF rear cover ( p.34) 3. ADF drive board [A] (no screws, all plugs ( )s and hooks)

  • Page 42: Scanner Unit

    4. Replacement and Adjustment Scanner Unit 1. Front cover ( p.23) 2. Left cover ( p.24) 3. Rear cover ( p.27) 4. Slide the scanner unit [A] in the direction of the blue arrow, and remove it ( x 4, ground cable x 2, flat cable x 1, x 3, x 3).

  • Page 43: Scanner Top Cover

    Scanner Unit 3. Turn the scanner unit over. 4. Operation panel [A] ( x 3, hooks) Scanner Top Cover 1. Scanner unit ( p.40) 2. Turn the scanner unit over. 3. Remove the six screws on the bottom of the scanner base [A].

  • Page 44: Scanner Carriage Unit

    4. Replacement and Adjustment 4. Scanner top cover [A] (hooks) Scanner Carriage Unit 1. Scanner unit ( p.40) 2. Scanner top cover ( p.41) 3. Slide the scanner carriage unit [A] to the right side.
  • Page 45 Scanner Unit 4. Loosen the timing belt [A] as shown above, and remove it. 5. Remove the flat cable [A] from the scanner carriage unit. 6. Bar holder [A] ( x 1)

  • Page 46: Exposure Lamp

    4. Replacement and Adjustment 7. Carriage bar [A] and scanner carriage unit [B] Exposure Lamp 1. Scanner carriage unit ( p.42) 2. Carriage top cover [A] ( x 2, x 1)

  • Page 47: Lamp Stabilizer Board

    Scanner Unit 3. Exposure lamp [A] (hooks) When reinstalling the exposure lamp Place the lamp cord wires as shown above. Otherwise, the top cover could pinch the lamp cords and damage them when reinstalling the top cover on the scanner carriage unit. Lamp Stabilizer Board 1.

  • Page 48: Scanner Motor

    4. Replacement and Adjustment 2. Carriage bottom cover [A] ( x 2) 3. Lamp stabilizer [A] ( x 1) Scanner Motor 1. Scanner carriage unit ( p.42)
  • Page 49 Scanner Unit 2. Scanner motor [A] ( x 3) 3. Carriage rail [A] ( x 2) 4. Ground plate [B] (double-sided tape) 5. Conductance tape [C] 6. Scanner motor...

  • Page 50: Laser Unit

    4. Replacement and Adjustment Laser Unit • Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. Caution Decal Locations Caution decal is attached as shown below. •...

  • Page 51: Polygon Mirror Motor

    Laser Unit 6. Laser unit [A] ( x 3, ground screw x 3, x 2) Polygon Mirror Motor • Turn off the main switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 1.
  • Page 52 4. Replacement and Adjustment 3. Polygon mirror motor [A] ( x 4, x 1) • Never touch the surface of the mirror with bare hands.

  • Page 53: Paper Feed And Exit

    Paper Feed and Exit Paper Feed and Exit Paper Feed Roller 1. Pull out the standard paper tray. 2. Remove the AIO. 3. Set the machine with the rear side facing down, resting on the table. 4. Slide the paper feed shaft [A] to the left side ( x 2).

  • Page 54: Friction Pad

    4. Replacement and Adjustment Friction Pad 1. Remove the paper tray unit from the machine before removing the friction pad. 2. Friction pad [A] (2 hooks, 1 spring) When reinstalling the friction pad follow this order: 1. Replace the spring. 2.
  • Page 55 Paper Feed and Exit 2. Left cover ( p.24) 3. Right cover ( p.28) 4. Pull out the paper tray. 5. By-pass lower guide plate [A] ( x 4, x 2) NOTE: • Reinstall the by-pass lower guide plate [A] while pressing the spring [B]. •...

  • Page 56: By-Pass Feed Roller Friction Pad

    4. Replacement and Adjustment 6. By-pass upper guide plate [A] (hooks) 7. By-pass solenoid cover, by-pass solenoid [B] ( x 1) 8. Gear [C] (hook) 9. Slide the by-pass feed roller shaft [A] to the left side, and remove it. 10.

  • Page 57: By-Pass Feed Sensor

    Paper Feed and Exit 2. By-pass feed roller friction pad [A] (hooks, spring x 1) By-pass Feed Sensor 1. Front cover ( p.23) 2. Right cover ( p.28) 3. By-pass feed sensor [A] (hooks, x 1) Paper Feed Clutch 1. Top cover ( p.29) 2.
  • Page 58 4. Replacement and Adjustment 6. Release all harnesses [A] from the clamps. 7. Harness guide plate [B] ( x 2) 8. Drive unit [A] ( x 5, x 1, x 2, timing belt) 9. Paper feed clutch [A] ( x 1, x 1)

  • Page 59: Relay Clutch

    Paper Feed and Exit Relay Clutch 1. Drive unit ( p.55 "Paper Feed Clutch") 2. Relay clutch [A] ( x 1) Registration Clutch 1. Drive unit ( p.55 "Paper Feed Clutch") 2. Registration clutch [A] ( x 1) Toner End Sensor 1.

  • Page 60: Paper Exit Sensor

    4. Replacement and Adjustment 2. Reflective sensor with bracket [A] ( x 1) 3. Reflective sensor [B] Paper Exit Sensor 1. Rear cover ( p.27) 2. Paper exit sensor [A] ( x 1, hooks) Relay Sensor 1. Rear cover ( p.27)

  • Page 61: Inverter Sensor

    Paper Feed and Exit 2. Relay sensor [A] ( x 1, hooks) Inverter Sensor 1. Duplex transport guide ( p.78 "PSU") 2. Inverter sensor [A] ( x 1, hooks) Registration Roller and Sensor 1. Pull out the paper tray. 2. PSU ( p.78 "PSU") 3.
  • Page 62 4. Replacement and Adjustment 6. Heat insulating plate [A] ( x 2) 7. Exit roller base [B] ( x 2) 8. Imaging unit base [A] ( x 4) 9. Remove the four screws in the right frame [A].
  • Page 63 Paper Feed and Exit 10. Remove the four screws in the left frame [A]. 11. Registration unit [A] 12. Upper guide plate [B] 13. Registration roller [A]...
  • Page 64 4. Replacement and Adjustment 14. Registration sensor [A]...

  • Page 65: Paper Transfer

    Paper Transfer Paper Transfer Transfer Roller 1. Front cover ( p.23) 2. Remove the AIO. 3. Remove the transfer roller [A] (Bushing x 1, spring x 2, gear x 1) as shown above. • Do not touch the transfer roller surface, when reinstalling the new transfer roller. After installing a new transfer roller 1.

  • Page 66: Fusing

    4. Replacement and Adjustment Fusing • Switch off the main power, unplug the machine from its power source, and allow the fusing unit to cool before removing it. Fusing Unit 1. Front cover ( p.23) 2. Left cover ( p.24) 3.
  • Page 67 Fusing 6. Pass the cable [A] through the hole [B] inside the machine. 7. Fusing unit [C] ( x 4) NOTE: Make sure that the two bushings [A] remain be setting.

  • Page 68: Thermostat

    4. Replacement and Adjustment Reinstallation Pass the cable [A] of fusing unit through the hole [B] outside, after setting the fusing unit. After installing a new fusing unit 1. Enter the "Maintenance Mode". 2. Select "Engine Maintenance", and then press "OK" key. 3.

  • Page 69: Thermistor

    Fusing 3. Thermostat [A] ( x 2) Thermistor 1. Fusing unit ( p.64) 2. Fusing front cover [A] ( x 2) 3. Thermistor [A] ( x 1)

  • Page 70: Fusing Lamp

    4. Replacement and Adjustment Fusing Lamp 1. Fusing Unit ( p.64) 2. Fusing side covers [A] ( x 2 each) 3. Ground-wires ( x 1 each) 4. Fusing lamp [A]...

  • Page 71: Hot Roller

    Fusing When reinstall the fusing lamp The flat terminal [A] must be placed on the right side of the fusing unit (fusing cable side). Hot Roller 1. Fusing lamp ( p.68) 2. Brackets [A] ( x 2)

  • Page 72: Pressure Roller

    4. Replacement and Adjustment 3. Hot roller [A] (C-ring x 2, gear x 1, bushing x 2) Pressure Roller 1. Hot roller ( p.69) 2. Pressure roller [A] (Bearing x 2) Hot Roller Stripper Pawls 1. Fusing unit ( p.64) 2.
  • Page 73 Fusing 3. Metal holders [A] (1 holder for each pawl: x 2 each) 4. Hot roller stripper pawls [A] (1 spring for each pawl)

  • Page 74: Motors

    4. Replacement and Adjustment Motors Main Motor 1. Front cover ( p.23) 2. Left cover ( p.24) 3. Harness guide [A] ( x 2) 4. Main motor [B] ( x 4, x 1) Duplex Motor (For M017) 1. Front cover ( p.23) 2.
  • Page 75 Motors 6. Duplex motor [A] ( x 2, x 1)

  • Page 76: Electrical Components

    4. Replacement and Adjustment Electrical Components Layout of PC Boards ECB (Engine Controller Board) Controller Board FCU (Fax Control Unit) - behind the main controller board USB Board ECB (Engine Controller Board) 1. Front cover ( p.23) 2. Left cover ( p.24)
  • Page 77 Electrical Components 3. ECB [A] ( x 4, all • Do not connect any connectors to CN181 when reinstalling the ECB [A]. CN181 is only used for factory. • Do not change the dip switch. The dip switch is only for factory use. 4.

  • Page 78: Controller Board

    4. Replacement and Adjustment 1. Remove the EEPROM from the old ECB. 2. Install it on the new ECB after replacing the ECB. 3. Replace the EEPROM if the EEPROM on the old ECB is defective. • Keep the EEPROM away from any objects that can cause static electricity. Static electricity can damage EEPROM data.
  • Page 79 Electrical Components 2. Controller board [A] ( x 4, flat cable x 1, all 1. ECB ( p.74) 2. Controller board( p.76) 3. Controller board bracket [A] ( x 3) 4. FCU [A] ( x 4)

  • Page 80: Psu

    4. Replacement and Adjustment USB Host Board 1. Left cover ( p.24) 2. USB host board [A] ( x 2, x 1) 1. Pull out the standard paper tray. 2. Front cover ( p.23) 3. Left cover ( p.24) 4. Rear cover ( p.27) 5.
  • Page 81 Electrical Components 11. Disconnect three connectors in left frame( x 1) 12. Bracket [A] ( x 2) 13. Main power switch bracket [A] in right frame( x 2) 14. Remove the main power cord [B] as sown above( x 2). 15.
  • Page 82 4. Replacement and Adjustment 16. Rear low cover [A] ( x 3) 17. Entrance guide [A] 18. Fusing Unit( p.64) 19. For M017 only: Duplex transport guide [A] ( x 2)
  • Page 83 Electrical Components 20. For M017 only: Set the machine with the front side facing down, resting on the table. 21. For M017 only: Release the link [A] ( x 1) 22. For M017 only: Duplex cover [A] ( x 4, x 1, gear x 1)

  • Page 84: Charge Terminal Case

    4. Replacement and Adjustment 23. PSU [A] ( x 4, x 1) Charge Terminal Case 1. Right cover ( p.28) 2. Charge terminal case [A] with the harness ( x 2, x 1, hooks) 3. Remove the harness [A] ( x 4). 4.

  • Page 85: Others

    Others Others Cooling Fan 1. Right cover ( p.28) 2. Cooling fan [A] ( x 2, x 1) • Install the Cooling fan [A] with its decal facing the outside of the machine. Speaker 1. Left cover ( p.24) 2. Speaker [A] ( x 2, x 1, x 1)

  • Page 86: Quenching Lamp

    4. Replacement and Adjustment Quenching Lamp 1. Top Cover ( p.29) 2. Release two hooks of the quenching lamp with the case [A], and remove it. 3. Remove the quenching lamp [A] from the case (hook x 3).

  • Page 87: Image Adjustment

    Image Adjustment Image Adjustment Registration Adjustment User Adjustment The paper registration can also be adjusted with the user mode ("Engine Maintenance Registration"). For details, see the "User Guide". Service Adjustment 1. Print the test page ( p.124). • Print out the test pattern before changing the paper registration setting. 2.
  • Page 88 4. Replacement and Adjustment • Increase the value to shift the print area in the plus direction. • Decrease to shift in the minus direction. 6. Adjust the margins of the test page so that they are equal in size.

  • Page 89: System Maintenance Reference

    5. System Maintenance Reference Service Program Mode Overview This model has several service menus. Each service menu has several adjustment items. This section explains how to enter each service menu and what you can do in each service menu. Maintenance Mode Menu Selecting an Item To select an item, press the "Up"...
  • Page 90 G3 protocol dump of the latest communication is printed. G3 Protocol dump list Off (Default)/ Error/ On Engine Maintenance NA Model: RICOH/ 'nul' EU Model: RICOH/ NRG/ LANIER P Name ASIA Model: RICOH/ LANIER China Model: RICOH Sets the destination and updates the engine setting. Destination...
  • Page 91 Service Program Mode Engine Maintenance Adjusts the horizontal registration for tray 1. If the machine settings are reset to the factory defaults, this value does not Horiz. Tray1 change. [-40 to 40 / 0 (Default) / 0.1 mm/step] Adjusts the vertical registration of plain paper for tray1. If the machine settings are reset to the factory defaults, this value Vert.
  • Page 92 5. System Maintenance Reference Engine Maintenance Adjusts the horizontal registration for the bypass tray. If the machine settings are reset to the factory defaults, this value Horiz.Bypass does not change. [-40 to 40 / 0 (Default) / 0.1 mm/step] Adjusts the vertical registration of plain paper for the bypass tray.
  • Page 93 Service Program Mode Engine Maintenance 00* – 7F Brand ID Displays the current brand ID number. Do not change this setting (Designed for Factory Use). Fuser SC Reset This button is for resetting an SC related with the fusing errors. Turns on or off the paper priority feeding from the bypass tray.
  • Page 94 5. System Maintenance Reference Engine Maintenance Remain of Transfer Roller Displays the total counter (Remain of Transfer Roller). Transfer Roller - Time Displays the EM counter (Transfer Roller: Time). Transfer Roller - Pages Displays the EM counter (Transfer Roller: pages). Remain of Paper Feed Displays the total counter (Remain of Paper Feed Roller).
  • Page 95 Service Program Mode Engine Maintenance Main Motor Output check (Main Motor) Middle clutch Output check (Relay Clutch) Tray1 clutch Output check (Paper Feed Clutch) Bypass solenoid Output check (Bypass solenoid) Regist clutch Output check (Registration Clutch) Reserve clutch Output check (Reserve clutch) Output check Fan High Speed Output check (Fan High Speed)
  • Page 96 5. System Maintenance Reference Engine Maintenance Vert. Tray1 Plain Paper Adjusts the amount of paper buckle at the registration roller for each tray and paper type. Vert. Tray1 Thick Paper [-8 to 8 / 0 (Default) / 1 mm/step] Adjusts the amount of paper buckle at the registration roller for each tray and paper type.
  • Page 97 Service Program Mode Engine Maintenance Adjusts the fusing temperature for thin paper. Thin Paper [140 to 165 / 150 (Default) / 5°C/step] Adjusts the fusing temperature for envelope. Envelope [170 to 200 / 200 (Default) / 5°C/step] Fusing Unit Temperature Adjusts the fusing temperature for postcard.
  • Page 98 5. System Maintenance Reference Engine Maintenance Sets the machine operation at "waste toner full" of the refilled AIO. [On or Off (Default)] • With main motor rotation count feature, machine Waste toner Independent-Supply can be set to stop printing after print total exceeds a disposal Toner certain set value.
  • Page 99 Service Program Mode Scan Maintenance Adjusts the ADF Scan main-scan registration. ADF Main Reg. [-2.0 to 2.0 / 0 (Default)/ 0.1 mm/step] Adjusts the ADF Scan sub-scan registration. ADF Sub Reg. [-2.0 to 2.0 / 0 (Default)/ 0.1 mm/step] Regist Adjust Adjusts the Flatbed Scan main-scan registration.
  • Page 100 5. System Maintenance Reference Fax Maintenance Sets the reception level. RX Level [-43 dBm (Default)/ -33 dBm/ -26 dBm / -16 dBm] Sets the transmission level. [0 dBm/ -1 dBm/ -2 dBm/ -3 dBm/ -4 dBm TX Level / -5 dBm/ -6 dBm/ -7 dBm/ -8 dBm/ -9 dBm Modem Settings / -10 dBm/ -11 dBm/ -12 dBm/ -13 dBm / -14 dBm/ -15 dBm]...
  • Page 101 Service Program Mode Fax Maintenance Silence (No tone) detection time (Rx mode : FAX/ TAD Only) Silence Detection After the line is connected via the external telephone, Time the machine can detect silence (no tone) for the time length specified by this setting. [30 sec (Default)] CNG tone detection time ( RX mode : FAX / TEL, FAX / TAD Only)
  • Page 102 5. System Maintenance Reference Fax Maintenance Sets the redial interval when Tx fails. Redial Interval [5 Min/ 6 Min] TX Settings Sets the number of redials when Tx fails. Redialings [2 times/ 3 Times/ 4 Times/ 5 Times] This sets the machine to ignore a DIS signal sent from the Overseas Comm called station once in a sending operation.
  • Page 103 Service Program Mode Fax Maintenance Tone Signal Sets the tone signal transmission time length Transmission Time [100 ms (Default)] Length Sets the minimum pause during tone dialing Minimum Pause In Tone Dialing [100 ms (Default)/ 150 ms/ 200 ms] Attenuator For Sets the attenuator for pseudo ringback tone to the line Pseudo Ring Tone Signal Settings...
  • Page 104 5. System Maintenance Reference Fax Maintenance BT Setting [Off/ On] BT: Busy tone [300-550 Hz/ 300-650 Hz/ 325-525 Hz/ 340-550 BT Frequency Hz/ 350-500 Hz/ 350-550 Hz/ 375-475 Hz/ BT (Busy Tone) 380-520 Hz] Detection BT Level [-35 dB/ -36 dB/ -37 dB/ -38 dB/ -39 dB] BT Cadence [0.10/ 0.15/ 0.20/ 0.25/ 0.30/ 0.35/ 0.40/ 0.45/ 0.50/ 0.75]...
  • Page 105 Service Program Mode Fax Maintenance These selectors set the equalizer's training level to be applied if training fails due to poor line connection. Equalizer [Automatic (Default)/ 4 Points/ 16 Points] Resend when a communication error occurs. Redialing [Disabled (Default)/ Not Disabled] Sets the first transmission speed choice, before fallback.

  • Page 106: Fax Service Test Menu

    5. System Maintenance Reference Fax Service Test Menu Entering the Fax Service Test Menu Turn on the machine while pressing the "Fax" key. Selecting an Item To select the item, press the "Up" or "Down" key. Going into the Next Level/ Returning to the Previous Level •...
  • Page 107 Service Program Mode Fax Test [V34] 33600 bps Generates the [V34] 33600 bps signal. [V34] 28800 bps Generates the [V34] 28800 bps signal. [V17] 14400 bps Generates the [V17] 14400 bps signal. [V17] 12000 bps Generates the [V17] 12000 bps signal. [V17] 9600 bps Generates the [V17] 9600 bps signal.

  • Page 108: Configuration And Maintenance Page

    5. System Maintenance Reference Configuration and Maintenance Page Overview The configuration page and maintenance page have information about the machine's status. Print this sheet as shown below. Check the configuration page or maintenance page when doing machine maintenance. To Print the Configuration Page/ Maintenance Page 1.

  • Page 109: Total Counter

    Configuration and Maintenance Page Other Types of Reports You can also check other reports than two reports (configuration page and maintenance page) with "Report Print" in the "Menu". • Activity Report Prints a fax transmission and reception report for the last 100 jobs. •...

  • Page 110: Firmware Updating

    5. System Maintenance Reference Firmware Updating • Never turn the machine's main power off while the firmware is being updated, as this could damage the ECB or controller board. Checking the Machine Firmware Version To update the firmware for this machine, you need the most recent version of the firmware (firmware file downloadable from the Internet).
  • Page 111 Firmware Updating 3. Make a folder on a local drive of your computer and save the files there. • "FWUpdate ToolSP.exe": Used for Controller firmware or Engine firmware • "FWUpdate Tool.exe": Used for Controller firmware 4. Connect a USB cable between a computer and the machine. 5.

  • Page 112: Updating The Engine Firmware

    5. System Maintenance Reference 10. The update is finished when "Firmware Update Done. Please Reboot" appears on the operation panel's display. 11. Turn the main power of the machine off, and then turn it back on. 12. Print a configuration page to check the machine's firmware version. Updating the Engine Firmware Procedure When updating firmware, always disconnect any other cable(s) than the one being used for the update...
  • Page 113 Firmware Updating 6. The above updating program should appear on the screen. 7. For a USB connection, click "Eng. F/W Update (USB)" [A]. For a network connection, enter the machine's IP address in "MFP IP Address" [B], and then click "Eng. F/W Update (NET)" [C]. 8.

  • Page 114: Updating The Boot Loader Firmware

    5. System Maintenance Reference 9. The update is finished when "Firmware Update Done. Please Reboot Engine." appears. 10. Turn the main power of the machine off, and then back on. Updating the Boot Loader Firmware This is also listed on the configuration page, but this firmware is not updated in the field. Updating Failure If the firmware update is not successful, the update process is suspended and an error message should display on the FW Update Tool screen.
  • Page 115 Firmware Updating Messages Comment Action Check USB cable connection. Check the installation of USB Can not open USB printer driver USB Upload : FAIL Print Driver if it is available. while F/W file is transmitted. Check MFP status if it is available.
  • Page 116 5. System Maintenance Reference Messages Comment Action (1) Check network cable connection. Can not open FTP port of MFP (2) Check MFP status if it is before F/W file is transmitted. available. Net Upload : FAIL (Transmission will be canceled if (3) Check MFP and PC IP timeout.) address setting.
  • Page 117 Firmware Updating Messages Comment Action Check USB cable connection. Can not get MFP status form USB Check USB Print Driver if it is Machine is not ready. status channel before F/W file is available. transmitted. Do not update F/W when MFP is in power-on stage.
  • Page 118 5. System Maintenance Reference Messages Comment Action Please check the version of F/ F/W file is not matched for current Wrong Model. W file and machine if it is machine. suitable for MFP. Please wait F/W update is F/W update is running. completed.

  • Page 119: Troubleshooting

    6. Troubleshooting Service Call Conditions See "Appendices" for the "Error Messages". Summary This machine issues an SC (Service Call) code if an error occurs with the machine. The error code can be seen on the operation panel. Make sure that you understand the following points; 1.
  • Page 120 6. Troubleshooting Polygon motor off timeout error The polygon mirror motor does not leave the READY status within 20 sec. after the polygon mirror motor switched off. Polygon motor lock signal error The signal remains HIGH for 200 ms (or 4times in 50msec polling) while the polygon mirror motor is rotating.
  • Page 121 Service Call Conditions SC 4xx (Image Transfer and Transfer Error) Bias leak An error signal is detected for 0.2 seconds when changing the development unit. • Defective transfer roller • Defective high voltage power pack 1. Turn the machine's main power off, and then on. SC 5xx (Motor and Fusing Error) Main motor error The machine does not detect a main motor lock signal within 2sec after the main motor started...
  • Page 122 6. Troubleshooting Fuser thermistor error The thermistor output is less than 0°C for 5 seconds after the fusing lamp turns ON. • Disconnected or defective thermistor • Disconnected or defective fusing lamp 1. Check the harness connection of the thermistor. 2.
  • Page 123 Service Call Conditions High temperature error (Software) • The detected temperature stays at 225°C for 1 second, and this consecutively occurs 10 times. • Defective ECB • Defective PSU 1. Replace the ECB 2. Replace the PSU • Execute "Fuser SC Reset" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated.
  • Page 124 6. Troubleshooting Zero cross error • The zero cross signal is detected three times even though the fusing lamp relay is off when turning on the main power. • The zero cross signal is not detected for 3 seconds even though the fusing lamp relay is on after turning on the main power or closing the front door.
  • Page 125 Service Call Conditions Fuser 3times jam error The paper jam counter for the fusing unit reaches 3. The paper jam counter is cleared if the paper is fed correctly. This SC is activated only when this function is enabled with "Engine Maintenance" (default "OFF").

  • Page 126: Image Problems

    6. Troubleshooting Image Problems Overview Image problems may appear at regular intervals that depend on the circumference of certain components. The following diagram shows the possible symptoms (black or white dots at regular intervals). • Abnormal image at 29.8 mm intervals: Charge roller •...

  • Page 127: Test Pattern Printing

    Image Problems 4. Press the "Up" or "Down" keys to select "Test Page" and then press the "OK" key. 5. Press the "OK" key to print the test page to preview the settings. • Test page sample Test Pattern Printing Follow the test pattern print procedure below to print a test pattern.

  • Page 128: Dark Lines In Halftone Areas At 75Mm Intervals

    6. Troubleshooting Dark lines in halftone areas at 75mm Intervals Using the machine in a room where humidity level is too low may cause dark lines in halftone areas at 75mm intervals. This is because low-humidity conditions tend to cause variations in light sensitivity across the surface of the drum.

  • Page 129: Jam

    Jam Sensor Layout There are the sensors of the jam detection as shown below. Paper Jam 1. Registration Sensor 2. Tray2 Paper Feed Sensor 3. Inverter Sensor 4. Paper Exit Sensor 5. Relay Sensor...

  • Page 130: Jam Message List

    6. Troubleshooting Original Jam 1. ADF Feed Sensor 2. Original Set Sensor Jam Message List Here is a list of common jam messages, a description of the causes. See the drawing shown above to check the sensor location. Paper Jam Related to jam code Jam message Cause...

  • Page 131: Original Jam

    Paper does not reach registration Registration sensor [1] sensor (duplex feed tray) Paper does not reach duplex Duplex Jam Duplex Misfeed Jam Relay sensor [5] entry sensor Paper does not reach duplex exit Inverter sensor [3] sensor Paper stayed on registration Registration sensor [1] sensor Inner Jam...
  • Page 132 6. Troubleshooting...

  • Page 133: Energy Saving

    7. Energy Saving Energy Save Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. The backlight of the screen is turned off and "Energy Saver Mode1" appears on the screen, and then the fusing lamp is turned off and "Energy Saver Mode2"...
  • Page 134 7. Energy Saving • Energy Saver Mode2 (1 to 240 min.): This can be turned on or off and timer setting is adjustable (default: 1min.). Return to Stand-by Mode Energy Saver Mode1 • Recovery time: 10 sec. Energy Saver Mode2 •...

  • Page 135: Paper Save

    Paper Save Paper Save Effectiveness of Duplex/Combine Function Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2.
  • Page 136 7. Energy Saving To check the paper consumption, look at the total counter and the duplex counter. The total counter counts all pages printed. • For one duplex page, the total counter goes up by 2. • For a duplex job of a three-page original, the total counter goes up by 3. The duplex counter counts pages that have images on both sides.
  • Page 137 Paper Save Simplex Sheet Duplex Sheets Paper Originals Total counter used used Saved If combine mode is used, the total and duplex counters work in the same way as explained previously. The following table shows paper savings and how the counters increase for some simple examples of duplex/ combine jobs.
  • Page 138 7. Energy Saving Simplex Sheet Duplex Sheets Paper Originals Total counter used used Saved...
  • Page 139 Model RN-MF1 Machine Codes: M016/M017 Appendices 30 November, 2009...
  • Page 141 TABLE OF CONTENTS 1. Appendix: Specifications General Specifications............................3 General Specifications...........................3 Printer................................5 Copier................................6 Scanner................................7 Fax...................................7 Supported Paper Sizes............................10 2. Appendix: SP Mode Tables Service Menu..............................13 3. Appendix: Troubleshooting Guide Service Call Conditions...........................15 Error Messages..............................16 Overview..............................16 Error Messages List............................16 Fax Error Code.............................18...

  • Page 143: General Specifications

    1. Appendix: Specifications General Specifications General Specifications Configuration Desktop 250 sheets (80g/m Main tray 100 postcards 50 sheets (80g/m By-pass tray 8 envelopes Paper capacity 20 postcards Optional paper feed unit Plain paper: 250 sheets (80g/m Output tray Face down: 125 sheets A4, A5, Letter, Legal, B5, HLT, A6, Executive, Postcard Custom size:...
  • Page 144 1. Appendix: Specifications Main tray 52-162 g/m (14-43 lb) By-pass tray 52-162 g/m (14-43 lb) 60-105 g/m (16-28 lb) Paper weight A setting for outside of normal specifications paper (60 g/m - 105 g/m ) is provided. Optional paper feed unit With this setting, it may be possible to print properly on outside of normal specifications paper.
  • Page 145 General Specifications Printing Less than 65.8 dB (A) Noise Standby Mode Less than 40 dB (A) Energy Save Mode Less than 40 dB (A) Warm up time Less than 30 seconds Machine life 5 years, 200,000 prints (whichever comes first) Environmental Standard Energy star program (M017) Laser type...
  • Page 146 1. Appendix: Specifications Copier 1st copy speed Less than 12 sec. Flatbed A4 (210 x 297mm) / Letter (215.9 x 279.4mm) Maximum original size A4 (210 x 297mm) / Letter (215.9 x 279.4mm)/ Legal (215.9 x 355.6mm) Single Flatbed 28 cpm (A4), 30 cpm (LT) Document 28 cpm (A4), 30 cpm (LT) Multiple Copy...
  • Page 147 General Specifications Photo Mode Auto Start User Program Electronic Sorting Standard (collation, ADF only), Max. A4/ LT, LG Image Rotation Series Copy Scanner Scanning Device CCD array image-sensor Scanner: 1200 x 1200 dpi Resolution Driver: Max. 19200 x 19200 dpi (interpolated) Gray scale 256 levels Scan modes/ speed...
  • Page 148 1. Appendix: Specifications Coding system MH/MR/MMR Contrast control 3 Level Telephone Connection Standard: One connection Answering Machine Standard Interface Monitor Speaker 3 Level ADF Width 139.7 to 215.9mm (5.5" to 8.5") ADF Length 139.7 to 355.6mm (5.5" to 14") Document size Flatbed Width 216mm Flatbed Length...
  • Page 149 General Specifications Auto Answer 3-5 rings (Default 3 rings)

  • Page 150: Supported Paper Sizes

    1. Appendix: Specifications Supported Paper Sizes Supported, with size molded into tray. Need to select paper size by operation panel/ driver. Supported but size is not molded into tray. Need to select paper size by operation panel/driver. Need to input paper size by operation panel and driver. Not supported.
  • Page 151 Supported Paper Sizes Input Tray SEF/ Auto Type Size Standard Option Bypass Duplex Tray Tray Executive "x10 " 8" x 13" Foolscap " x 13" Folio " x 13" 16 Kai 195 x 267 Env. #10 " x 9 " Env.
  • Page 152 1. Appendix: Specifications...

  • Page 153: Service Menu

    2. Appendix: SP Mode Tables Service Menu See "Main Chapters" for "Service Program Mode".
  • Page 154 2. Appendix: SP Mode Tables...

  • Page 155: Appendix: Troubleshooting Guide

    3. Appendix: Troubleshooting Guide Service Call Conditions See “Main Chapters” for "Service Call Conditions".

  • Page 156: Error Messages

    3. Appendix: Troubleshooting Guide Error Messages Overview Error codes will be displayed on the LCD panel if the machine has a problem. These can be viewed by a customer. Error Messages List Cover Open The front or top cover is open. 1.
  • Page 157 Error Messages Tray/Paper Selection Error • No paper in the tray or tray not set in the machine • Paper size requested by the job does not match the paper in the tray 1. Install the tray or put the correct size paper in the tray. 2.

  • Page 158: Fax Error Code

    3. Appendix: Troubleshooting Guide Paper Exit Jam Error: Paper Exit/ Fusing Unit A sheet of paper stays at the paper exit sensor or winds around the rollers in the fusing unit. • Paper slipped • A sheet of paper is wound around the rollers in the fusing unit Remove the paper jam at the paper exit sensor or in the fusing unit.
  • Page 159 Error Messages Digit 5 (far left) TX or RX RX: 2xxxxx Digit 4 Coding (MH/MR/MMR) MH: x1xxxx MR: x2xxxx MMR: x3xxxx Digit 3 MODEM mode V27ter nonECM: xx1xxx V29 nonECM: xx2xxx V17 nonECM: xx3xxx V33 nonECM: xx4xxx V34: xx5xxx V27ter ECM: xx9xxx V29 ECM: xxaxxx V17 ECM: xxbxxx V33 ECM xxcxxx...
  • Page 160 3. Appendix: Troubleshooting Guide Digit 2 MODEM speed 19200: xxx8xx 21600: xxx9xx 24000: xxxaxx 26400: xxxbxx 28800: xxxcxx 31200: xxxdxx 33600: xxxexx Error code table Error Type Error Description Error Code Normal (No Error) STOP xxxx01 H/W Error Xxxx1f General Not logged in activity RX T1 Time Out report...
  • Page 161 Error Messages Error Type Error Description Error Code TX T1 Time Out xxxx31 V8 negotiation Fail xxxx32 Retry Out xxxx40 Too many FTT xxxx41 Too many CRP xxxx42 T2 Time Out xxxx43 Comm. Error 1. Phase-B Error DCN received xxxx44 Command Rec Error xxxx45 Resp Rec Error...
  • Page 162 3. Appendix: Troubleshooting Guide Error Type Error Description Error Code Retry Out xxxx60 T2 Time Out xxxx61 DCN received xxxx62 Too many CRP xxxx63 Too many PPR xxxx64 RNR time Out xxxx65 3. Phase-D Error RTN/PIN Received, xxxx66 EOR/ERR/DCN Invalid Command/Response xxxx67 Command Rec Error xxxx68...

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