Dish Network DP512 User Manual
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Dish Network DP512 User Manual

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194939_01_Cover.pdf 1 3/5/2012 3:54:53 PM
To subscribe to programming,
or for assistance with
installing or using the system,
call Customer Service at
1-800-333-DISH (3474)
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194939

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  • Page 1 194939_01_Cover.pdf 1 3/5/2012 3:54:53 PM To subscribe to programming, or for assistance with installing or using the system, call Customer Service at 1-800-333-DISH (3474) 194939...

  • Page 2: For Your Safety

    Equipment and Software Covered by this User’s Guide This User Guide covers DISH Player-DVR 512 receivers and software model DP512. This Guide may cover other devices, not listed here. Copyright Notice Copyright © 2012 EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved.

  • Page 3: Table Of Contents

    Changing the TV1 Output Channel ............ 27 Connecting the Receiver to the Phone Line ........27 Connecting the Receiver to a Dish Antenna System ......29 Optional - Connecting VCRs to the System ........31 Optional - Connecting to an Over-the-Air Antenna or Cable ....31 Optimize Your Remote Control(s) ............
  • Page 4 Contents Personal Identification Numbers ............82 Using Caller ID ...................82 Resetting Receiver to Factory Default Settings ........83 Changing Audio Languages for Programs ..........84 Receiver Updates ................85 Control Other Devices with the Remote ......... Control 86 Testing the System ................96 Chapter 4 - Reference..............97 Troubleshooting Tables ..............97 Device Codes ..................109 Appendix ..................

  • Page 5: Important Safety Instructions

    Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Page 6 Increase the separation between the equipment. • Connect the equipment into an outlet on a circuit different from that to which the DISH Network receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to the National Electrical Code (NEC) guidelines for proper...

  • Page 7: Chapter 1 - Introduction

    Chapter 1 Introduction Congratulations on choosing DISH. You are about to experience the excitement and convenience of Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH consistently provides state-of-the-art products and satellite-delivered services — with high performance, ease of operation, and a wide variety of entertainment options.

  • Page 8: About This Receiver

    Chapter 1 Introduction About this Receiver Your DISH satellite receiver has features that make watching TV more exciting. Along with the integrated digital video recorder (DVR) functions, you are about to discover new ways to make programming choices. Remote Controls Two types of remote controls can be used with your receiver: •...
  • Page 9 Whenever the receiver’s TV1 output(s) are turned off using the remote control or front-panel POWER buttons, you will see the DISH logo moving slowly on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost.

  • Page 10: Getting Started

    TV. System Info 4. Call the Customer Service Center at 1-800-333-DISH (3474). A customer service representative will help you start DISH programming on your system and will discuss the various programming packages available.

  • Page 11: Quick Tour Of Basic Features

    Quick Tour of Basic Features Step 2: Finding Programs to Watch Tip: The Program 1. Press the GUIDE button. Guide provides a complete listing of all programs avail- able on all chan- 2. When the opens, use the UP or Program Guide nels, including DOWN ARROW to view information on other...
  • Page 12 Chapter 1 Introduction information screen opaque (solid). When you press the INFO button a third time, the information screen is closed. 8. Press the CANCEL button to return to watching the program. 9. Press the BROWSE (RIGHT ARROW) button to open the .

  • Page 13: Quick Tour Of The Menus

    Quick Tour of the Menus Quick Tour of the Menus This tour guides you quickly through the basic features available through . See Chapter 3, Using the System for more information Main Menu about these and other features. Tip: An IR remote : The menu buttons that are grayed out indicate that while the features is used to control Note...
  • Page 14 6. Press the 3 button to select the menu Customer Support option. This menu provides convenient access to your DISH account to review your statement, pay your bill, upgrade programming, and more. 7. Press the 0 button to return to the Main Menu 8.
  • Page 15 Quick Tour of the Menus 9. Press the MENU button to return to the Main Menu 10. Press the 5 button to select the option on the Locks Main . This menu allows you to apply password-protected Menu locks on programming based on rating, or even on a channel- by-channel basis.
  • Page 16 Chapter 1 Introduction 13. Press the MENU button to return to the Main Menu 14. Press the 7 button to select the option on the Timers Main . This menu is used for creating and changing timers Menu used to trigger automatic channel changes, reminders, or DVR recordings.
  • Page 17 Quick Tour of the Menus 17. Press 3 to open the menu. This menu allows you to Favorites set up lists of your favorite channels to make finding what you want to watch easier. 18. Press the MENU button to return to the Main Menu 19.

  • Page 18: Quick Tour Of Digital Video Recorder Features

    The following tour gives you an overview of the DVR features of your DISH satellite TV receiver. For instructions on specific functions, see Chapter 3, Using the System.
  • Page 19 Quick Tour of Digital Video Recorder Features 6. Press the PAUSE button and then press the BACK button to reverse the program in slow motion. Press the BACK button once to reverse the program at 1/4 the speed as normal play. Press the BACK button twice to reverse at normal speed.
  • Page 20 Chapter 1 Introduction 9. Press the PAUSE button and then press the FWD button to forward the program in slow motion. When you press the FWD button once the program advances at 1/15 the speed of normal play. Press the FWD button twice to forward at 1/4 as fast as normal play.
  • Page 21 Quick Tour of Digital Video Recorder Features 15. Now if you want to take the time, use the to find Program Guide another program set to start in the next few minutes. : Start watching the program from the beginning. Watch the Note program for a few minutes.

  • Page 22: Quick Tour Of Watching One Program While Recording Another

    Chapter 1 Introduction Quick Tour of Watching One Program While Recording Another The steps below show one of many ways to watch one program while recording another. 1. Press GUIDE to open the . Find a program Program Guide you want to watch now. 2.

  • Page 23: Quick Tour Of Picture-In-Picture (Pip)

    Quick Tour of Picture-in-Picture (PIP) Quick Tour of Picture-in-Picture (PIP) If dual-tuner operation is enabled, your DISH receiver allows you to watch two different programs at the same time using Picture-in-Picture (PIP). 1. Press the PIP button on the remote control. The PIP window will open.

  • Page 24: Satellite Television

    Solar Interference Twice a year, the sun moves to a position behind the DISH satellite as it orbits the Earth. The exact time of the year that this occurs varies, depending on the location, but it is near the beginning of spring and again near the beginning of autumn.

  • Page 25: Chapter 2 - Receiver Description And Installation

    Chapter 2 Receiver Description and Installation Receiver Front Panel Smart Card Door Behind this door is a slot for insertion of a smart card. A smart card, if one is included with your receiver, is required to access your programming services. Arrow Buttons You can use the ARROW buttons to change satellite channels displayed on your TV.

  • Page 26: Receiver Back Panel

    Do not try to use these connections with your TV. TV2 Connections— front cover of this • —Use these connections with the external dish Other Connections guide are stickers antenna, the UHF remote-control antenna, and telephone line. that are color...

  • Page 27: Remote Controls

    The connection is made using RG-6 coaxial cable(s). The ATELLITE connections are color-coded blue. : Connect a single RG-6 cable from the dish antenna to Note ATELLITE This installation does not support dual-tuner enabled features like PIP. (For some installations with two existing RG-6 cables from the compatible LNBF or...
  • Page 28 Chapter 2 Receiver Description and Installation receiver. You can set up a DISH four-component remote to control the satellite receiver and as many as three other devices. These devices can be your TV, a VCR or DVD player, and a third device (an audio system or a second TV). Note that the remote control provided with your receiver may look different than the examples shown on this page.

  • Page 29: Low Battery Warning

    Remote Controls Batteries The remote controls come with AAA-size batteries, which need to be installed when you first receive your system. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or lithium, and don’t mix batteries of different types or kinds.

  • Page 30: Connecting The Receiver To Your Nearby Tv

    Chapter 2 Receiver Description and Installation : If your optional DISH UHF Pro remote control isn’t Attention working very well from far away, you may be experiencing interference from objects near your receiver. To improve the remote control’s range, try any or all of the following: •...
  • Page 31 After your TV has been connected to a output using one of the methods described above, you can do the following to confirm that the supplied DISH IR remote controls the satellite receiver: 1. Make sure that fresh batteries are installed properly in the IR remote control.

  • Page 32: Programming The Recover Button

    2. From a remote TV, use the UHF Pro remote’s arrow keys to move around screen. If you are able to move around in the Point Dish Point Dish screen, you confirmed that the UHF Pro remote is controlling the receiver.

  • Page 33: Changing The Tv1 Output Channel

    Connecting the Receiver to the Phone Line You must keep the receiver connected to an active telephone line. Otherwise, you may not be able to order pay-per-view programs, use all of the DISH Home Interactive features, or access other DISH customer services.
  • Page 34 Note install a DSL filter between the receiver’s back panel PHONE JACK and the telephone wall jack to successfully connect with DISH. You can obtain such a filter from your DSL provider or local consumer-electronics parts store. Phone Line Connection Run a telephone cable with a standard RJ-11 connector from the receiver’s back...

  • Page 35: Connecting The Receiver To A Dish Antenna System

    950 to 2150 MHz. These cables may say "Swept tested for 2150 MHz." If you have any doubt about this, ask a DISH retailer, or look on the container the cable came in. Do not use cable-TV company cables or cables from any other satellite TV systems not rated for 950-2150 MHz.
  • Page 36 11. Do not disturb the receiver while the receiver’s memory is being upgraded. : If you are installing other DISH Pro or DISH Pro Plus receivers, then Note be sure to run the...

  • Page 37: Optional - Connecting Vcrs To The System

    Optional - Connecting VCRs to the System Optional - Connecting VCRs to the System The diagram below provides examples of how to connect VCRs to your satellite TV system. Your particular installation may differ from these examples. Connecting a VCR to the Nearby TV 1.

  • Page 38: Optimize Your Remote Control(S)

    Chapter 2 Receiver Description and Installation TV distribution equipment devices may include coax panels, amplifiers or super home nodes, and are available through many consumer-electronics companies. Optimize Your Remote Control(s) Change the Address When you receive your system, the remote control(s) and the receiver have both been set to communicate on address 1.
  • Page 39 Optimize Your Remote Control(s) Attach a UHF Attenuator (for optional accessory) Stray UHF signals can block signals sent from a UHF Pro remote control to the receiver. To help with this issue, you can obtain a 10 dB attenuator (available from a consumer-electronics parts store).

  • Page 40: Setting Up Tv1 To Operate In Uhf Pro

    Chapter 2 Receiver Description and Installation Setting Up TV1 to Operate in UHF Pro You can set your receiver to operate TV1 using an optional IR/UHF Pro remote control (an accessory sold separately) by completing the following instructions: If you set up your receiver to operate tuner using UHF Pro, any other UHF Pro remotes in the same building will interfere with each other when operated at the same time.

  • Page 41: Setting Up Tv1 To Operate In Ir (Default)

    Setting Up TV1 to Operate in IR (default) Setting Up TV1 to Operate in IR (default) The following instructions describe how to set up TV1 to operate in IR only, which is the default operation of this receiver from the factory. 1.
  • Page 42 Chapter 2 Receiver Description and Installation Page 36...

  • Page 43: Chapter 3 - Using The System

    Using the System Using the Satellite Tuner(s) Your DISH satellite receiver includes features that gives you greater flexibility in how you watch TV. These features are enabled by the receiver’s dynamic ability to use either one or two satellite TV tuners, depending on your particular installation.

  • Page 44: Using The Remote Control

    Chapter 3 Using the System 3. Press the SWAP button on your remote control. The channel that was shown in the PIP window will now be shown on the full screen, and vice versa. 4. Press the PIP button again to enlarge the window.
  • Page 45 Using the Remote Control Power Buttons Press the POWER button to turn your satellite receiver ON or OFF. Press the TV POWER button below it to turn your TV on or off. : You must program the remote to control your TV for the TV POWER Note button to work as described.
  • Page 46 Chapter 3 Using the System TV/Video Button If you connect the receiver using its back panel TV A NTENNA ABLE connections, use this button to switch the receiver HANNEL coaxcial output between the satellite programming and another HANNEL video signal such as cable or over-the-air TV antenna connected to the receiver’s TV A NTENNA...
  • Page 47 Cancel Button Press the CANCEL button to cancel and go back to the previous menu or to watch a program. DISH Button Press the DISH button to go to DISH Home Number Pad Buttons When watching a program or with the...

  • Page 48: Recover Button

    Chapter 3 Using the System • You can use the letters above the NUMBER PAD buttons while within the menu. For example, when looking for the channel and event times Search to watch Rudy Fremmel Presents, you press 7 three times for an R, 8 two times for a U, 3 one time for a D, and 9 three times for a Y to spell the word “Rudy”...

  • Page 49: Using The Menus

    Using the Menus once and then all four device mode buttons to flash once. 3. If you see the screen, press the SELECT button to close the System Info screen. You have recovered the video image from your satellite receiver. 4.
  • Page 50 Chapter 3 Using the System Open and Close Menus You can open the menus in either of two ways: • Press the MENU button to open the , then select any of the Tip: The IR remote Main Menu other menus listed on the screen to open from the control is used to Main Menu control the menus...
  • Page 51 Using the Menus – Display the on your TV screen. Browse Banner To close a menu and return to watching a program, press either the VIEW LIVE TV or CANCEL button. : If you do not do anything in a menu for several minutes, then the menu Note automatically closes.

  • Page 52: Selecting A Choice In A Menu

    Chapter 3 Using the System • A single-choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected for you. • A multiple-choice list allows you to select more than one choice at one time.

  • Page 53: Using Text Fields

    Using Text Fields Using Text Fields There are several screens that require you to enter information into areas known as fields. Your receiver has two basic ways to enter the information: • Virtual On-Screen Keyboard • Remote Control NUMBER PAD Using the Virtual Keyboard Use the virtual on-screen keyboard letters to type the information.

  • Page 54: Changing Channels

    If the list Program Guide Favorites List All Chan is active, the Program Guide shows all of the channels available from DISH. If list is active, the displays only the channels in your All Sub Program Guide subscription. When another list is active, the...

  • Page 55: Scrolling Through The Program Guide

    Using the Program Guide Changing the Channel in the Program Guide Tip: When using the Program Guide, do 1. Press GUIDE to open the Program Guide you want to know more information about a program or event, like who stars in the movie you’re about to watch? Press the INFO button to find...

  • Page 56: Displaying Program Information

    Chapter 3 Using the System Displaying Program Information The Program Banner provides information about the program you Program Banner are watching. The receiver displays the for a few Program Banner seconds at the top of the screen every time you change the channel or press the remote control VIEW LIVE TV button.
  • Page 57 Displaying Program Information Using the Browse Banner Tip: When using the 1. Press the BROWSE (RIGHT ARROW) button to open the Browse Banner, do Browse Banner you want to know when the movie you’re about to watch was made? Press the INFO button to find out.

  • Page 58: Using Favorites Lists

    All Sub Favorites List You cannot make any changes to the list, except by calling the All Sub DISH Customer Service Center and changing your programming package. • Each has a unique color in the . You can...
  • Page 59 Using Favorites Lists Creating or Changing a Favorites List You can create, add channels to, and remove channels from a Favorites List 1. Press MENU-8-2 on your remote control to open Favorites 2. Select the that you want to create or change. Favorites List : You cannot modify the lists.

  • Page 60: Using Timers

    Chapter 3 Using the System Naming a Favorites List 1. Press MENU-8-2 on your remote control to open Favorites 2. Select the that you want to modify. Favorites List 3. Select the option. Edit Name : You cannot change the name of the list.
  • Page 61 Weekly channel at the same time on the same day. —Applies to all episodes of a program on all channels at any time. DishPASS Note that a Dish timer may include more programs than you intended; PASS multiple Dish recordings can fill the DVR receiver’s hard drive quickly.
  • Page 62 Chapter 3 Using the System • Press CANCEL to clear the symbol from the TV screen. This does not affect the timer, which will operate normally. • Press the INFO button to see more information on the event timer. If you do this, you will have the following choices: –...
  • Page 63 Using Timers – —The receiver will record until you Stop Recording Manually press STOP. Note that failing to press STOP could continue Tip: You can edit recording and fill the DVR hard drive! and delete timers from any TV that is –...
  • Page 64 If the movie is made available on a movie channel you subscribe to, the receiver will automatically set a timer to record that movie for you. 1. Press the MENU button and select Daily Schedule 2. Select the Dish option. PASS 3. Select the Search Method: •...
  • Page 65 7. Select Create Timer. When the receiver has completed your search, the timer Daily Schedule displays the results. Note: After entering your search words and selecting Create Timer, be sure to review the timers that Dish creates—some may not be what you are PASS expecting.
  • Page 66 Chapter 3 Using the System When the screen displays, resolve the conflict by doing the Timer Conflict! following: 1. Select one of the timers. The screen displays. Timer Conflict Resolution 2. When the screen is displayed, select one of the Timer Conflict Resolution following choices: Removes the timer completely.
  • Page 67 Using Timers 2. Select the option. The receiver displays the menu. Timers Timers 3. Select the event timer that you want to edit. A mark appears in the box next to the event timer. 4. Select the option. You may change the Edit Timer Type Timer Frequency...

  • Page 68: Watching One Program While Recording Another

    Chapter 3 Using the System • —If you set a timer for a program or event For All Blacked-Out Programs that is blacked out in your area, when this timer operates the receiver may display only an error or password-entry screen. If you have set an Ext Event , the device will record this screen and not the blacked-out event.
  • Page 69 Watching One Program While Recording Another 5. Press RECORD and select when the popup screen displays. You are now recording two programs or events at the same time. 6. Press the DVR button on your remote control. The screen will DVR Event open.

  • Page 70: Using More Dvr Features

    Chapter 3 Using the System Using More DVR Features Most satellite TV programs and films are copyrighted. In some cases, copyright law may apply to private, in-home recording. Your DVR receiver’s features let you decide how to watch TV. You can pause, reverse, or skip back through a program.
  • Page 71 Using More DVR Features On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV’s user guide for information on whether this is a problem for your TV, what operating/viewing restrictions may apply to you to avoid this problem, and any associated TV warranty coverage.
  • Page 72 Chapter 3 Using the System Using Quick Recording Turn the receiver on and tune it to a channel with a program you want to record. : If you record a locked program or event while you have the receiver Note locked, then you’ll have to enter the password to play back that recording.
  • Page 73 Using More DVR Features Tip: Press the remote control to see a list of the programs and events that you’ve • If you hide adult channels and lock the receiver, then this menu doesn’t recorded. To watch list any programs on adult channels by name. one, just select it •...
  • Page 74 Chapter 3 Using the System • Press the BACK button once to reverse the program four times as fast as normal playblack speed. Press the BACK button twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed.
  • Page 75 Using More DVR Features Play Back a Recorded Event and Record Another Event Tip: If your 1. Set up the DVR receiver to make a quick recording. existing system installation : You can press the RECORD button or you can use any kind of Note supports it (see event timer except a VCR event timer.

  • Page 76: Quick Recording

    1. Connect the receiver’s back panel TV1 audio/video outputs to the VCR’s audio/video inputs. 2. Put a new or fully rewound tape into the VCR. 3. Turn the VCR power on. 4. Press the DISH remote control’s DVR button. This opens the menu. DVR Events 5.

  • Page 77: Using Themes And Search

    Using Themes and Search Using Themes and Search feature of your receiver makes it easy to find Themes and Search programs to watch. This menu allows you to search for programming by themes (movies, sports, etc.) or by key words used within the program’s information. Themes You can list and choose programs by the theme of their contents, for example, just movies or just sports.
  • Page 78 Chapter 3 Using the System Search 1. Open the screen by doing one of the following: Search • Press the POUND (#) button on the remote control. • While watching a program, press the LEFT ARROW button to display the menu.

  • Page 79: Search History

    Using Themes and Search 5. Select Search 6. When the are displayed, you have the following options: Search Results • Use the UP and DOWN ARROW buttons to scroll through the results. • Use the PAGE UP and PAGE DOWN buttons to scroll a page at a time.

  • Page 80: Using Locks

    Chapter 3 Using the System • —Select one of the items and then select Delete Delete • —Select to clear the Delete All Delete All Search History Using Locks When you unlock programming delivered by the receiver’s outputs to your coaxial cabling, you are allowing all TVs connected to your reciever to have access to the same programming.
  • Page 81 Using Locks : If you want to unlock the receiver or any specific lock (rating, Note channel, front panel, or PPV) then use the password. 3. Select the option. The receiver displays a Lock System Unlock System message prompting you to enter a password to lock the system. 4.
  • Page 82 Chapter 3 Using the System 4. Select the option. Ratings Locks 5. Highlight the lowest rating that you want to block. Press the SELECT button to set a lock at the highlighted rating. : All ratings that are more restrictive than the selected rating are also Note selected.
  • Page 83 Using Locks activities related to a mature theme may result in a restricted rating for the motion picture. Any drug use will initially require at least a PG-13 rating. More than brief nudity will require at least a PG-13 rating, but such nudity in a PG-13 rated motion picture generally will not be sexually oriented.
  • Page 84 Chapter 3 Using the System Creating or Changing Channel Locks You can lock any channel, including pay-per-view channels. 1. Press the button. Menu 2. Select the option. Locks 3. If the receiver is locked, then enter the password using the NUMBER PAD buttons.
  • Page 85 Using Locks 4. Select the option to lock or unlock the front panel. Front Panel Lock 5. Select the option. 6. To activate the front-panel lock you just set, you must lock the receiver. Locking and Unlocking Pay-Per-View Channels This locks all pay-per view channels. You also can lock one or more pay per view channels by using channel locks or rating locks.
  • Page 86 Chapter 3 Using the System Hiding and Showing Adult Channels When you hide adult channels, you keep the lists, and Program Guide Themes from displaying adult channels. It also keeps anyone from Browse Banner choosing such channels by using the UP or DOWN ARROW buttons or entering the channel number using the remote control NUMBER PAD buttons.
  • Page 87 If you forget your password, you will need to call DISH and speak with a Customer Service Representative. If you have a Personal Identification Number (PIN), you will need to give it to the Customer Service Representative.

  • Page 88: Personal Identification Numbers

    Personal Identification Numbers You can set up a Personal Identification Number (PIN) for call-in requests only. Anyone calling the DISH Customer Service Center must provide this PIN to make any changes to your account. You may call the Customer Service Center at any time to set up a PIN.

  • Page 89: Resetting Receiver To Factory Default Settings

    Resetting Receiver to Factory Default Settings Turning Caller ID On and Off 1. Press MENU 6-1-2 on your DISH remote control. 2. From the Caller ID screen, select either (if it is disabled) Enable Caller ID or the option if you wish to disable this feature.

  • Page 90: Changing Audio Languages For Programs

    Chapter 3 Using the System Changing Audio Languages for Programs You may be able to change the language of some programs’ audio. An alternate language may not be available for all programs or events. Some programs, such as movies, show at the start whether an alternate language is available. An alternate language applies only to the audio portion of the program and does not change the language used in the menus displayed by the DVR receiver.

  • Page 91: Receiver Updates

    Receiver Updates Receiver Updates Your satellite receiver is set to turn itself off at 3:00 a.m. so that it can receive updates to the . To change this update time, complete the Program Guide following: 1. Press the MENU 8-5 buttons on your remote control to open the Updates screen.

  • Page 92: Control Other Devices With The Remote

    Chapter 3 Using the System Control Other Devices with the Remote Control Tip: The IR remote This section describes how to use an IR (or optional IR/UHF Pro) remote control is used to control to control a TV, a VCR, or other devices. For information on how to use control the menus the remote to control the receiver, see Using the Remote Controls on page 37.
  • Page 93 Control Other Devices with the Remote Control Set Up the Remote Control 1. Turn the device on. Use the device’s front panel buttons or its remote control. 2. Find the brand name of the If the brand isn’t listed, see Scan for device in the tables starting on Device Codes on page 88.
  • Page 94 Chapter 3 Using the System 9. Turn the device back on and Sometimes the POWER or TV try some other buttons to POWER button works when other make sure they work. If the buttons don’t. If the device does not code works for other buttons, turn off, continue with step 10.
  • Page 95 Control Other Devices with the Remote Control 6. Press the UP or DOWN As you press the UP or DOWN ARROW button repeatedly ARROW button, the remote is until the device turns off. trying each code in the memory to see if it can turn off your device.

  • Page 96: Remote Control Buttons

    Chapter 3 Using the System Remote Control Buttons Control the Receiver When you get the remote, it’s already set up to control the receiver. However, you must set up the remote to control the TV before you can use the MUTE and VOLUME buttons to control TV sound.
  • Page 97 Control Other Devices with the Remote Control Volume Button Press this button to raise (+) or lower (-) the TV sound volume. Up and Down Arrow Buttons Use the UP and DOWN ARROW buttons to change channels on the TV. : These buttons do not change the channels on the TV if the remote control Note has been set to operate in limited mode.

  • Page 98: Power Button

    Chapter 3 Using the System Control a VCR (or a Second VCR or DVD Player) Only the buttons described here control a VCR or DVD player. Some of the buttons may not control your specific VCR or DVD player. See the user’s manual that came with your VCR or DVD player for information about its features.

  • Page 99: Vcr Buttons

    Control Other Devices with the Remote Control Recall Button Press the RECALL button to go back to the last VCR channel you viewed. Press it again to switch between the last two VCR channels you viewed. VCR Buttons • Press the BACK button to rewind a videotape. •...

  • Page 100: Control A Tuner Or Amplifier

    Chapter 3 Using the System Control a Tuner or Amplifier Only the buttons described here control a tuner or audio amplifier. Some of the buttons described here may not control your tuner or amplifier. Please see the user’s manual that came with your tuner or amplifier for more information. AUX Mode Button You must first set up the remote to control the device.
  • Page 101 Control Other Devices with the Remote Control Other Remote Control Features Switch Between TV and AUX Device Volume Control When you set up the remote to control a TV, the mute and volume buttons are automatically set to control the TV volume. However, if you want to use the AUX mode to control an audio amplifier or other device with a volume setting, you can set up the remote to control that device’s volume instead of TV volume.

  • Page 102: Testing The System

    Chapter 3 Using the System 5. Press the POUND (#) button. The TV mode button flashes three times. 6. Press the SAT mode button. 7. Press the plus (+) and minus (-) sides of the VOLUME button. The TV’s volume changes and the TV mode button flashes instead of the AUX mode button.

  • Page 103: Chapter 4 - Reference

    • Try each of the suggested solutions in the What to Do column. 3. For more information, call the Customer Service Center at 1-800-333-DISH (3474), or visit the www.mydish.com/support website. Note: Before calling the Customer Service Center, have ready the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number.

  • Page 104: On-Screen Messages

    (for outdoor cables). picking up the satellite signal. • Make sure that the satellite dish has a clear line of sight to the The cable connections may have satellite. Check whether branches or leaves have grown into the loosened or have moisture inside.
  • Page 105 The cable connections may have (for outdoor cables). loosened or have moisture inside. • Make sure that the satellite dish has a clear line of sight to the There may be an interruption of satellite. Check whether branches or leaves have grown into the the satellite signal.
  • Page 106 Chapter 4 Reference Message Number Possible Reason What to Do • The receiver gives you three • Wait a few minutes and then try again to enter the password. chances to enter the correct Note: The “time out” feature is designed to prevent someone password.

  • Page 107: Hearing A Program

    Troubleshooting Tables What Is Happening Possible Reason What to Do When you press the remote control Power • Other lights are too bright. • Try other remote control buttons to see button to turn the receiver ON, the receiver if the receiver is responding. front panel Power light does not light up.

  • Page 108: Watching A Program

    (for outdoor cables). Make sure that the satellite dish has a clear line of sight to the satellite. Check whether branches or leaves have grown into the line of sight.

  • Page 109: Using The Program Guide Or The Browse Banner

    • Unlock the receiver for the Program Guide to display hidden hide certain programming. channels. • If your setup includes a multi- • Do the Check Switch procedure (see the installation dish switch, you may need to do instructions the Check Switch procedure. for details). Using Locks...
  • Page 110 Chapter 4 Reference Changing Channels What Is Possible Reason What to Do Happening You enter a desired • You may have made a mistake • Carefully retry entering the channel number you want. Press the channel number. The entering the channel number, or remote control RECALL button to return to the previous channel changes, but the the channel number you entered...

  • Page 111: Using The Telephone For Voice/Data/Fax

    The receiver cannot connect • Maybe the receiver is connected to • Install a DSL filter between the receiver and the telephone wall to DISH. a DSL (Digital Subscriber Line) jack. phone line. You pick up the telephone to •...

  • Page 112: Using Event Timers

    Chapter 4 Reference Using Event Timers What Is Happening Possible Reason What to Do You try to set up an event • You must enter the password • To be able to set up an event timer for the program, first enter the timer and the receiver before you can create an event password.
  • Page 113 Troubleshooting Tables Using DVR Features What’s What’s Wrong What You Can Do Happening You find you can’t • If the receiver runs out of room to auto • To make sure you can watch all of a program, on-demand record it instead watch part of a record a program, it starts to erase the of auto recording it.
  • Page 114 Chapter 4 Reference NOTES Page 108...

  • Page 115: Device Codes

    Device Codes These tables contain the manufacturer codes for programming the remote to control your TV, VCR, DVD player, or audio amplifier. Every attempt has been made to include all codes. If your device brand is not listed or if the codes do not work, the remote may not control your device. In some cases, codes may operate some but not all buttons shown in this guide.
  • Page 116 Chapter 4 Reference Codes Codes Codes 505, 506, 516, 523, 573, Radio Shack/Realistic 526, 541, 590, 607, 612, Symphonic 632, 657, 662, 692, 694, 627, 652, 653, 654, 680 645, 650, 652, 654, 655, 657, 658, 662, 683, 698, Multitech Tandy 521, 605 502, 617, 627, 631, 635,...
  • Page 117 Device Codes CODES CODES CODES Amstrad Quartz Jensen 595, 682 Quasar 554, 678, 770, 771, 772, 805, 806 Asha 561, 562, 581, 592, 594, Radio Shack 512, 607, 610, 676 Audio Dynamics Kenwood 562, 581, 592, 594, 682 Radio Shack/Realistic 581, 584, 588, 675, 678 Audiovox Kodak...
  • Page 118 Chapter 4 Reference DVD Player Codes DVD Players Codes Tuner/Amplifier Codes Programming in AUX mode Philips 766, 874 Press 1 before entering the DVD code. Pioneer 665, 719, 812, 876, 877, Goldstar 677, 690 878, 879, 880 Harman/Kardon 640, 672, 751 Proscan DVD Players Codes...

  • Page 119: Tv/Dvd Combo Codes

    Device Codes TV/DVD Combo Codes TV/VCR Combo Codes TV/VCR/Tuner Combo Codes Programming for Programming for combination devices combination devices Programming for combination Program the remote control in Program the remote control in : Program the remote in devices TV mode using the TV code, TV mode using the TV code, TV mode using the TV code, and then in VCR mode (or in...
  • Page 120 Chapter 4 Reference Notes Page 114...

  • Page 121: Appendix

    Note: “Parts” means items included in this package, which may include the satellite dish assembly, receiver, LNBF, remote control, or dish mounting hardware. It does not include other parts purchased separately.
  • Page 122 If your equipment is not covered under warranty and can be repaired your billing account or credit card will be charged the standard repair fee for the replacement. If damage to the defective equipment is found, which DISH Network in its sole discretion determines has voided the warranty, or makes the equipment unrepairable, your billing account or credit card will be charged the market price of the replacement.

  • Page 123: Residential Customer Agreement

    To view this Residential Customer Agreement in Spanish, please visit dish.com or call us at 800-333-DISH (3474) and we will send you a copy. Para ver este acuerdo en español por favor visite dish.com o llame all 1- 800-333-DISH (3474) y le enviaremos una copia.
  • Page 124 Agreement. If your Services are disconnected for non-payment or any other reason, DISH Network may require that you pay, and you agree to pay, before we reconnect your Services, all past due charges, a deposit equal to a minimum of one month of service charges, and all outstanding balances accrued through the date of such disconnection.
  • Page 125 Not all receivers with a Smart Card slot require a Smart Card for proper authorization. Smart Cards remain the property of DISH Network at all times and must be returned to us upon our request. Smart Cards are not transferable.
  • Page 126 DISH Network receiver(s), or any part thereof. Such software is licensed, not sold, to you for use only under the terms and conditions of this license, and DISH Network, its licensors and its suppliers reserve all rights not expressly granted to you.
  • Page 127 Agreement, and shall be deemed given when received by us at such mailing address. B. Physical Address/Change of Address. When setting up your DISH Network account, you must provide us with the physical address where your Equipment will be located and your Services will be provided. A post office box does not meet this requirement.
  • Page 128 DISH Network with your social security number. Under the Fair Credit Reporting Act, you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any credit reporting agency.
  • Page 129 (unless you are receiving Services pursuant to a Pre-Pay Promotion). Returned Payment Fee $10.00 You make an EFT or check payment to DISH Network and it is subsequently returned. Shipping and Handling Fee $15.00 DISH Network delivers hardware to you via regular delivery.

  • Page 130: Fcc Compliance

    If trouble is experienced with this equipment, for repair or warranty information, please contact DISH Network at 1-800-333- DISH (3474). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 131: Signal Strength Present At The Television

    Signal Strength Present at the Television The attenuator provided with the satellite receiver will limit the signal present at your television set to below the FCC signal strength limit of 75.6dBuV. If you choose not to install the provided attenuator, you must ensure that the signal strength present at the TV set does not exceed 75.6dBuV.
  • Page 132 Page 126...

  • Page 133: Index

    Index Index Dish Antenna System Connecting Dish Home Arrow Buttons DishPVR Arrows/Select Auto Record and On-Demand Record at the Same Time Attach a UHF Antenna 64, 69 Attach a UHF Attenuator Auto Recording 64, 69 Auto Recording Copy Recordings to Videotape...
  • Page 134 Output Channels Maximum Number of Timers Overlapping Timers Menus Over-The-Air 6, 45 Browse Banner Connecting Cancelling a Procedure Overview Customer Dish Home DVR Events Favorites Password Highlighting Choices Pay Per View Highlighting Options Locks Installation Summary Ordering List of Choices...
  • Page 135 Index Using Picture in Picture (PIP) Selecting a Choice in a Menu Watch and Record Selecting Menu Options Menus Selecting Options Settings, Factory Default Showing Adult Channels Radio Interference Smart Card Door Ratings Stay Legal Be Careful About Recording Copyrighted Programs NC-17 and Films NR/AO...
  • Page 136 Index UHF Antenna Unlocking Pay Per View Unlocking Receiver Front Panel Unlocking the Receiver Updates Using DVR Features Using Quick Record VCR Codes Warranty Watch and Record Welcome! Page 130...

  • Page 137: Receiver Information

    Accessory RF Remote Control Remote Control Address (SAT Mode) TV Code (TV Mode) DVD/BD Player or VCR Code (VCR Mode) Auxiliary Code (AUX Mode) TV Channel Settings Channel 3 or 4 Input Number/Source Name TV Channel or Input to view DISH programming 194939...
  • Page 138 Accessory RF Remote Control Remote Control Address (SAT Mode) TV Code (TV Mode) DVD/BD Player or VCR Code (VCR Mode) Auxiliary Code (AUX Mode) TV Channel Settings Channel 3 or 4 Input Number/Source Name TV Channel or Input to view DISH programming 194939...

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