Dish Network Hopper 3 User Manual
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Dish Network Hopper 3 User Manual

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HOPPER 3
USER GUIDE
I
Hopper_3_UserGuide.indd 1
8/17/2015 1:05:30 PM

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Summary of Contents for Dish Network Hopper 3

  • Page 1 HOPPER 3 USER GUIDE Hopper_3_UserGuide.indd 1 8/17/2015 1:05:30 PM...
  • Page 2 Equipment and Software Covered by this Getting Started Guide This Hopper 3 User Guide covers the Hopper 3 receiver and software models Hopper 3. This document may cover other devices not listed here.
  • Page 3 90 Inverness Circle East, Englewood, Colorado 80112. Part Number: 207601 Printed in DISH is a registered trademark of DISH Network L.L.C. All product names, trade names, or corporate names mentioned in this document are acknowledged to be the proprietary property of the registered owners.
  • Page 4 Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use the apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Page 5 Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage and will void the Limited Warranty. Refer all servicing to authorized service personnel. Unplug the receiver from the AC power outlet before cleaning. Do not place the receiver in an enclosure such as a cabinet without proper ventilation.
  • Page 6 Important Safety Instructions, Cont’d Proper Care of Your Equipment • Always handle the receiver carefully. Excessive shock and vibration can damage it. • If the equipment is turned on and needs to be moved, unplug the equipment and let it sit for at least 30 seconds before moving it.
  • Page 7 Hopper 3 system, creating a Whole-Home DVR network. It supports all of the features of the Hopper 3 (with the exception of Picture-In-Picture) and offers an identical user interface as the Hopper 3. You can connect a Joey receiver to a high-definitionorstandard-definitionTV.
  • Page 8 Watching TV Press the POWER button on your DISH remote. Press the TV POWER button on your DISH remote. Live TV displays. Other ways to find programs to watch Press the RECALL button to display previously viewed channels. Press the HOME button to display programs On Now, On Later, and a list of your recordings.
  • Page 9 Other ways to find programs to watch, continued Highlight Movies on the menu at the top of the screen and click the touchpad to display movies available from DISH, movies in theaters, and movies coming soon. Press the GUIDE button to view the program guide.
  • Page 10 Using the Touchpad Click the touchpad to make a selection. Dragafingeracrossthe touchpad to move the highlight to where you want it. Swipe to navigate more quickly through large groups of content such as the program guide or to open additional options while viewing TV.
  • Page 11 Using the Microphone Note: This remote is only in listening mode when the MICROPHONE button is pressed and held. It is not a listening device. To go directly into voice control, press and hold the MICROPHONE button. To create a text search, press the MICROPHONE button twice.

  • Page 12: Recording Shows

    Recording Shows Using one of the methods listed in Watching TV, click on the show that you want to record. A menu appears, giving you the option to Record This show, Record Series (if appropriate), Watch On Demand, or to See Program Information.
  • Page 13 Setting PrimeTime Anytime When enabled, the PrimeTime Anytime® feature provides instant access to yourfavoriteshowsonABC,CBS,FOX,andNBCinhigh-definition.Programs airing during primetime hours, 8-11 p.m. ET/PT Monday through Saturday and 7-11 p.m. ET/PT Sunday, are recorded and accessible for eight days from their initial air dates. You can save these recordings to your DVR library to watch them at any time.

  • Page 14: Setting Parental Controls

    Setting Parental Controls To place parental controls on the programming coming to the TV connected to this receiver, you can set parental controls. Press the HOME button on your DISH remote. Highlight the Menu option on the top of the screen and click on the touchpad to select it.
  • Page 15 Set your preferences by highlighting an option and clicking the touchpad. The Hopper 3 saves each option as you select your preference. If you want to copy your settings to another receiver such as a Joey, highlight the Copy Settings to button and click the touchpad.

  • Page 16: Remote Settings

    Remote Settings If you would like the VOLUME and MUTE buttons on your DISH remote to work with your TV or other devices, go to the Remote Control Settings menu to program your DISH remote. Press the HOME button. Use the touchpad to access the tabs.
  • Page 17 Press LOCATE REMOTE on the front panel of the Hopper 3 receiver. If the missing remote control is paired to this Hopper 3 receiver and within radio frequency (RF) range, there should be a seriesoftonesyouheartohelpfindthe location of the remote. It may take up to 30 seconds after touching LOCATE REMOTE before you hear the tones.
  • Page 18 Sharing Content If all tuners are in use, you may either join one of the events or watch a program found under PrimeTime Anytime®, On Demand, or recorded on the DVR. Press the OPTIONS button on your DISH remote. The TV Viewing Options screen appears.
  • Page 19 Backing-up Your Remote Settings After changing your remote settings, it is recommended that you back-up these settings. Press the HOME button. Use the touchpad to access the tabs. Move the tab selection to Menu and click the touchpad to select. Select Settings.
  • Page 20 Restoring Remote Settings After your remote is paired, restore your remote settings to update the remote with settings that were previously backed-up. Press the HOME button. Use the touchpad to access the tabs. Move the tab selection to Menu and click the touchpad to select.
  • Page 21 Select Restore Settings. Select Restore to Remote Control to update your remote with previously backed-up settings. Note: Do not move the remote or disturb the receiver during this process. Select Finished when the remote settings have been restored. Hopper_3_UserGuide.indd 15 8/17/2015 1:05:36 PM...

  • Page 22: Inserting The Batteries

    Inserting the Batteries Push the tab toward the top of the remote to release the battery door latch and lift the battery door from the remote. Insert 2 AA batteries, putting thenegativeendfirst. Match the plus (+) ends with the plus markings inside the battery case.
  • Page 23 Pairing the Remote Turn your receiver and TV Press SYSTEM INFO on the Hopper 3: SYS INFO front panel. Joey: SYSTEM INFO Press the SAT button on your remote. When the remote is paired, it gives a series of ascending tones.
  • Page 24 SAT Mode To use the features described in this section, make sure you are in SAT mode by pressing the SAT Mode button. Use SAT Mode to control the Hopper 3 receiver. Note: Some features may not be available. SAT/TV/AUX...
  • Page 25 Microphone Press and hold to use voice commands or initiate SAT/TV/AUX voice or Mode text search Changes which device Hot Key/ the remote Shortcut controls Button Creates a shortcut Input Backlight Swaps the Backlights tuner the remote buttons Hopper_3_UserGuide.indd 19 8/17/2015 1:05:39 PM...

  • Page 26: Front Panel Controls

    Front and Rear Panels of the Hopper 3 Receiver The front panel of the Hopper 3 receiver is provided below. Front Panel Controls Power Select Turns Sys Info Selects Reset receiver Displays menu Resets the power items or information Hopper...

  • Page 27: Rear Panel Connections

    The back panel of the Hopper 3 receiver is provided below. Rear Panel Connections Digital Audio Audio/Video Output Remote High-qualitystandard-definition Optical connection Antenna connection to the TV audio and to a high-quality digital sound video input Connects to a UHF-2G...

  • Page 28: Troubleshooting

    Visit mydish.com/support. The Hopper 3 receiver does not turn on. What to do: If the green power LED on the Hopper 3 receiver does not light after applying power, verify that • the power connector is properly inserted into the Hopper 3.
  • Page 29 TV(s) connected to your linked Joey receiver(s) do not support the PIP feature. Why isn’t PIP working? What to do: If the PIP feature is not working on your Hopper 3 receiver, there must not be two available tuners. Check TV Activity to view tuner use (see Sharing Content).
  • Page 30 DVR system. See Setting Parental Controls to copy settings from the Hopper 3 to the linked Joey receivers. Note that you cannot copy settings made on a Joey receiver to any other Joey receivers (or back to a Hopper 3 receiver) in your whole-home system.
  • Page 31 My remote doesn’t control my Hopper 3 receiver or other components. What do I What to do: Make sure the remote control is in the correct device mode (SAT, TV, AUX).
  • Page 32 Check that all cable connections to the Hopper 3 receiver and TV are secure. Press the Reset button on the front panel of the Hopper 3 to reset the system. After the system comes back up, try the remote to see if it is now working.
  • Page 33 If your remote is not listed or cannot be un-paired on the System Info screen, then complete the following steps: Press and hold SAT until the Mode Indicator lights and then release. If the Mode Indicator does not light up, the remote isn’t paired. Use the Locate Remote button onthefrontpaneloftheHopper3receivertofindapairedremote(seeLocating the Remote on page 11).

  • Page 34: Limited Warranty

    Limited Warranty This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchasepriceofeachpart.DISHNetworkL.L.C.anditsaffiliatedcompanies(“DISH”)...
  • Page 35 WARRANTY ON THIS SYSTEM, NOR FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF, OR INABILITY TO USE, THIS SYSTEM. SOME STATES MAY LIMIT OR EXCLUDE THE FOREGOING LIMITATION, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. EXCEPT TO THE EXTENT PROHIBITED BY APPLICATION LAW, UNDER NO CIRCUMSTANCES SHALL DISH’S LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE PAID FOR THIS SYSTEM.

  • Page 36: Fcc Compliance

    FCC Compliance The following text is extracted from Federal Communications Commission (FCC) regulations, as of the publication date of this User’s Guide. Contact the FCC (see following) or your library for the complete text of the regulations. FCC Compliance This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference This device must accept any interference received, including interference that may...
  • Page 37 The software contained in the receiver may reference, display, link to, and provide users access to web services, sites, and information located worldwide through the Internet. Because EchoStar Technologies L.L.C. and DISH Network L.L.C. have no control over such sites and information, we make no representations, warranties or guarantees as to...

  • Page 38: If You Need Help

    If You Need Help Review the Hopper 3 and Joey receiver guides available at mydish.com/manuals. If You Need Help See Troubleshooting on page 22. On your receiver, select the Help tile from the Menu tab. Visit mydish.com/chat for 24/7 support.
  • Page 39 You may need to provide this information if you call the Customer Service Center. Note: Some of the items listed below may not be used at this time. Purchase Location Name: Purchase Location Telephone Number: Hopper 3 Receiver CAID Number: R Hopper 3 Receiver Smart Card Number: S Remote Control Settings...
  • Page 40 For all your customer needs, go to mydish.com/chat or call the Customer Service Center at 1-800-333-DISH (3474) 207601 Hopper_3_UserGuide.indd 46 8/17/2015 1:05:43 PM...

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