Dish Network DuoDVR ViP 622 User Manual
Dish Network DuoDVR ViP 622 User Manual

Dish Network DuoDVR ViP 622 User Manual

Dish network satellite receiver user guide
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You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do
some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other
procedures require special attention.
The
You could injure or kill yourself, or
You could damage equipment or property.
The
Important instructions for using the system, or
Important instructions for maintaining the system.
The
parts in this apparatus.

For Your Safety

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to
the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the
receiver. Opening the receiver case or making unauthorized changes will void the warranty.
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
Important Software Notice
As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a non-
routine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT
AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK
AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically
download improvements.
In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the
public to download from www.echostar.com.
Equipment and Software Covered by this User's Guide
This User Guide covers the ViP 622 DVR receiver and software model ViP622. This Guide may cover other devices, not
listed here.
Copyright Notice
Copyright © 2005 EchoStar Technologies Corporation, Englewood, Colorado 80112. All rights reserved.
The information in this User Guide may change without notice. We may issue revisions to tell you about such changes.
Please send comments or questions about this User Guide to: Technical Publications, EchoStar Technologies Corporation, 94 Inverness
Terrace East, Englewood, Colorado 80112.
Part Number: 143783
Printed in the United States of America.
DISH Network is a registered trademark of EchoStar Satellite L.L.C. For information about DISH Network, please visit our website at
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Summary of Contents for Dish Network DuoDVR ViP 622

  • Page 1: For Your Safety

    Part Number: 143783 Printed in the United States of America. DISH Network is a registered trademark of EchoStar Satellite L.L.C. For information about DISH Network, please visit our website at www.dishnetwork.com. We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.
  • Page 2: Table Of Contents

    Important Safety Precautions Introduction ELCOME OW TO SE THIS DISH N BOUT TV N ATCHING DDITIONAL ERVICES BOUT ATELLITE ONNECT TO A OVING SCREEN Receiver and Remote Controls ATELLITE ECEIVER UAL AND INGLE EMOTE ONTROL ATELLITE ECEIVER ATELLITE ECEIVER SING THE ENUS SING IELDS...
  • Page 3 Table of Contents Finding Programs to Watch HANGING HANNELS SING THE ROGRAM UIDE SING THE ROWSE ANNER SING HEMES AND EARCH SING ICTURE ICTURE Pay Per Programs DISH O EMAND Favorites Lists HAT ARE AVORITES REATING OR HANGING AMING AVORITES ISTS SING AVORITES...
  • Page 4 Digital Video Recording DVR? HAT IS AUSING A ROGRAM EVERSING OTION AND ECORDING A LAYING A ECORDED SING ECORD ECORDING HILE ECORDING PTIONS Record Future Programs IMERS AND ECORDINGS SING THE IMERS SING THE AILY ETTING P AN ETTING ANUAL DISH P ETTING ELETING A...
  • Page 5 Table of Contents 11 Receiver Customization 12 Connections and Setup Reference Appendix Index SING HARED ODULATOR ETUP SING ULTIMEDIA SING ALLER HANGING ANGUAGES SING LOSED APTIONING ® S SING OLBY URROUND HANGING THE ROGRAM HANGING THE UIDE ISPLAY ESETTING TO ACTORY EFAULTS CHEDULING...
  • Page 6: Important Safety Instructions

    Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 7: Proper Care Of Your Equipment

    Safety Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
  • Page 8: A Dditional S Ervices

    So you bought yourself a new receiver and you want to know how it works, right? Take a look through this guide and you’ll quickly learn how to use all of the features. This chapter familiarizes you with your DISH Network satellite TV receiver. •...
  • Page 9: Welcome

    The information in this guide is separated into several chapters to make it easy for you to find exactly what you’re looking for: • Chapter 1 - Introduction gives you a brief overview of DISH Network and your new receiver. •...
  • Page 10: How To Use Thi Guide

    Guide Conventions • The names of remote control buttons are all uppercase. Example: Press SAT. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control. Example: Select the Locks option. •...
  • Page 11: About Your Dish Network Account

    Select DONE. Where to Find Information on Your Account If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following: •...
  • Page 12: Watching Tv Now

    Introduction Watching TV Now TV N ATCHING After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch; pause live TV; and record your favorite shows.
  • Page 13: Pausing Live Tv

    Chapter 1 Watching TV Now Pausing Live TV Here’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you on the phone or there’s something you just have to do right now. For more about the pause feature of your receiver, see Pausing a Program on page 54.
  • Page 14: Additional Services

    DDITIONAL ERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 36. Be sure to connect an active phone line to your receiver before you order a Pay- Per-View event (see the instructions on page 105).
  • Page 15: Why Connect To A Phone Line

    Whenever the receiver is turned off using the remote control or front panel POWER button, you will see the DISH Network logo moving around on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost.
  • Page 16 I’m looking at program information in a guide I bought at the grocery store, but nothing matches what’s on my DISH Network receiver, is something wrong? No. DISH Network programming may vary from what you’ll find in a local publication. For best results, use the Program Guide on your receiver or order DISH Entertainment.
  • Page 17 Chapter 1 Questions Notes...
  • Page 18: R Emote C Ontrol

    Receiver and Remote Controls About Your Satellite Receiver This chapter helps you get to know your remote control, which lets you use all the functions of your receiver. After you read the information here, be sure to practice what you learn so that you can quickly understand what’s presented in later chapters. What you’ll find in this chapter: •...
  • Page 19: Satellite Receiver Overview

    Chapter 2 Satellite Receiver Overview ATELLITE ECEIVER This section gives you an overview of your DISH Network satellite TV receiver system. Satellite Receiver Use this dual-tuner satellite receiver to watch different programs in two locations: • Nearby TV (TV1) - Programming from the receiver is delivered to the nearby TV using short audio/video cables.
  • Page 20: Dual Mode

    UAL AND INGLE ODES Your satellite receiver includes two modes of operation: Dual and Single. These modes increase your entertainment options because you’ll be able to choose how you watch and record your favorite programs. Dual Mode While in Dual Mode, you can use this dual-tuner satellite receiver to watch different programming in two separate locations: •...
  • Page 21: Single Mode

    Chapter 2 Dual and Single Modes Single Mode Single Mode provides dual-tuner receiver features—like Picture-in-Picture (PIP) and the ability to watch one live program while recording another—to all connected TVs. Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows this programming to be controlled by either remote control.
  • Page 22: Switching Between Dual/Single Mode

    Switching Between Dual and Single Mode Put the satellite receiver in Single or Dual Mode by pressing the front panel MODE button. Keep the following items in mind when switching the satellite receiver between Dual and Single Mode: Dual Mode Dual Mode front panel Indications indicator lights.
  • Page 23: Types Of Remote Controls

    75). These devices can be a TV, a VCR or DVD player, and a third device. This section describes how to use the various features on the two types of remote controls included with your satellite TV system. Types of Remote Controls...
  • Page 24: Low Battery Warning

    Remote Control Batteries The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. Don’t mix batteries of different kinds. Alkaline batteries last longer. Press down on the top of the battery cover and slide the cover off.
  • Page 25: Remote Control Buttons

    Chapter 2 Remote Control Remote Control Buttons...
  • Page 26 Satellite Receiver Remote Control...
  • Page 27 Chapter 2 Remote Control...
  • Page 28: Front/Back Panel Overview

    ATELLITE ECEIVER ATELLITE ECEIVER Satellite Receiver Satellite Receiver Front Panel RONT ANEL ANEL...
  • Page 29: Selecting Menu Options

    Chapter 2 Using the Menus SING THE ENUS The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus You can open the menus in either of two ways: •...
  • Page 30: Canceling A Procedure

    List of Choices in the Menus When you make a choice in a list, the receiver does not apply the change until you select Save or Done. If you do not want to save any changes, select Cancel to discard all the changes made in the menu.
  • Page 31: Using Text Fields

    Chapter 2 Using Text Fields SING IELDS When you use features on the receiver, you might be required to enter information, such as the name of a movie when using Search, into areas known as text fields. Your receiver has two basic ways to enter the information: •...
  • Page 32 • You can use the Front Panel Locks to prevent the mode from being changed accidentally. See page 49 for instructions. • The only way to turn off the TV2 outputs is by using POWER on Remote Control 2. • In Dual Mode, Remote Control 1 is used to control TV1 menus on the nearby TV.
  • Page 33 Chapter 2 Questions Notes...
  • Page 34: Finding Programs To Watch

    Finding Programs to Watch Watching TV The receiver is on channel 414, but you want to change the channel to 210. How do you change the channel? You know your team is playing, but you’re not sure of the channel. How do you find the game? You’re in the mood for a movie, but you don’t know which one.
  • Page 35: Sing The Program Guide

    Chapter 3 Changing Channels HANGING HANNELS There are two basic ways to change the channel on your satellite TV receiver: • Use UP and DOWN ARROWS on your remote control • Enter a channel number with the NUMBER PAD Using the Up and Down Arrows While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control.
  • Page 36 • A green background behind a channel means that you can use your remote control to add the channel to your subscription. • The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide shows all the channels. The All Sub list shows only the channels in your subscription.
  • Page 37: Sing The Browse Banner

    Chapter 3 Using the Browse Banner SING THE ROWSE ANNER Use the Browse Banner to see what other programs are on and not miss any of a program you are watching. When the Browse Banner is open, you will see the Program Banner information on the current program at the top of the screen, and on the left side of the Browse Banner at the bottom of the screen.
  • Page 38: Sing Themes And Search

    SING HEMES AND Use the Themes and Search Feature to find exactly what you want to watch. This section shows you how to use Themes to find your favorite programs by type (for example, movies, sports, news, and so on), or by keyword (if you’re looking for a particular actor or description).
  • Page 39: Using Themes

    Chapter 3 Using Themes and Search Using Themes Using Keywords Using History After you have searched previously for programs or other information, your receiver builds a history. In Dual Mode, TV1 and TV2 keep separate Search History information. In Single Mode, only TV1’s Search History is available.
  • Page 40: Using Picture -I N -Picture

    SING ICTURE ICTURE Picture-In-Picture (PIP) lets you watch two programs at once and is only available in Single Mode. The following instructions describe how to use PIP (see page 15 for instructions on changing to Single Mode). • Press INFO to get more information about the program you highlighted. •...
  • Page 41 Chapter 3 Questions • Why are some of my channels missing? – You may have locked or hidden the channels. See Chapter 6 - Locks on page 43 for information on locking and unlocking the receiver. – You may have the wrong list showing in the Program Guide. Press GUIDE to open the Program Guide.
  • Page 42: Pay Per Programs

    Pay Per Programs Pay-Per-View and DISH On Demand Is tonight a popcorn and movie night? Why rent videos when you can just watch Pay-Per- Views? This chapter describes how to use these additional services: • • DISH O EMAND...
  • Page 43: View

    After you buy a Pay-Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once. However, replays of programs are separate events.
  • Page 44 You can review what you have rented during the last 30-60 days by looking in Pur- chase History. • The programs you rent will appear on your DISH Network bill. • For more information, go to dishnetwork.com/ondemand. To order a DISH On Demand program: Press the DVR button to open DISH On Demand.
  • Page 45 Chapter 4 Questions UESTIONS • How can I order an event for all my receivers? – Order on each receiver, one at a time with the remote control. Make sure an active phone line is connected to each receiver. – Order the event over the phone 1-877-DISH-PPV (347-4778).
  • Page 46: Favorites Lists

    Favorites Lists Setting Up Your Favorites Lists One of the benefits of DISH Network is that you have access to many channels. However, the number of channels can make it difficult to find something to watch. When you read this chapter, you’ll learn how to set up and use Favorites Lists. The information in this chapter shows you how to fit your favorite channels into neat, organized lists.
  • Page 47: List?

    Chapter 5 What are Favorites Lists? HAT ARE AVORITES Favorites Lists are lists of your favorite channels. You can create and change the lists yourself, adding and removing channels as you wish. Your favorite channels can be grouped into up to four lists for TV1 and four lists for TV2 (in Dual Mode). •...
  • Page 48: List.

    REATING OR HANGING You can create, add channels to, and remove channels from a Favorites List. When you use your Favorites List only those channels in your list are shown in the Program Guide and Browse Banner. AMING AVORITES You can name your Favorites Lists whatever you want, up to eight characters long. SING AVORITES ISTS...
  • Page 49 Chapter 5 Tips • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and TV2 can have lists with the same names. • Pressing GUIDE to switch Favorites Lists works only if you have added channels to the Favorites List.
  • Page 50: Front Panel

    Locks Securing Your Receiver and Account An important concern to parents is the ability to protect their children. With high tech television comes greater potential for unwanted programming beamed into your home. Use the safeguards described in this chapter to set up and use locks. •...
  • Page 51: What Are Locks

    Chapter 6 What are Locks? HAT ARE OCKS Locks allow you to password-protect programming based on ratings, or on a channel-by- channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message prompting you to enter the password.
  • Page 52: Your Receiver.

    REATING OR HANGING A The first thing to do before using the receiver locks is set up your password. Press MENU and select Locks (5). If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. Select Change Password.
  • Page 53: Creating Or Changing Ratings Locks

    Chapter 6 Creating or Changing Ratings Locks Press MENU and select Locks (5). If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. Select Lock System or Unlock System.
  • Page 54: Pay-Per-View Channel.

    REATING OR HANGING You can lock any channel, including Pay-Per-View and off-air channels. This type of lock keeps anyone from viewing these channels unless they enter the correct password. Press MENU and select Locks (5). If the receiver is locked, enter the password using the NUMBER PAD. The receiver dis- plays stars (*) as you enter the digits of the password.
  • Page 55: Hiding Adult Content Or Locked Channels

    Chapter 6 Hiding Adult Content or Locked Channels Press MENU and select Locks (5). If the receiver is locked, enter the password using the NUMBER PAD. The receiver dis- plays stars (*) as you enter the digits of the password. Select OK. Select Lock PPV or Unlock PPV.
  • Page 56: Unlocking The Front Panel

    OCKING OR NLOCKING THE This lock keeps anyone from using the front panel buttons unless they enter the correct password, but it does not lock the remote control buttons. This option is only available on TV1 menus. Press MENU and select Locks (5). If the receiver is locked, enter the password using the NUMBER PAD.
  • Page 57 Chapter 6 Tips • If the receiver displays a message prompting you to enter a password, the receiver is locked. • If you want to unlock the receiver or any specific lock, use the password for the TV output you’re watching. For example, use TV1’s password to unlock TV1’s locks and TV2’s password for TV2’s locks.
  • Page 58: Interactive Tv

    Interactive TV Interacting with Your TV Play games, shop, and get help from Customer Service! Use the information in this chapter learn about interactive services available on your satellite receiver. • dish home • USTOMER ERVICE...
  • Page 59: Dish Home Interactive Tv

    An important feature of your satellite TV receiver is Customer Support. This menu provides convenient access to your DISH Network account to review your statement, pay your bill, upgrade programming, and more. Make sure you connect an active phone line to your receiver.
  • Page 60: Digital Video Recording

    Your important phone call came after the movie started. If only you could pause TV. With your DISH Network receiver, you can pause TV. This chapter gives you the skills to use the DVR functions of the receiver to pause, reverse, and fast-forward your favorite programs.
  • Page 61: Pausing A Program

    Chapter 8 What is DVR? DVR? HAT IS The Digital Video Recorder (DVR) features let you watch TV the way you want. You can pause, reverse, or skip back through a program. Then you can continue watching TV. Also, you can record and play back programs with full digital audio and video quality, without a VCR.
  • Page 62: Reversing , Fast Forwarding , And Skipping

    EVERSING ORWARDING This section describes how to use the DVR buttons to move forward and back quickly while you watch TV. Press BACK once to reverse the program 4 times as fast as normal play. Press BACK twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed.
  • Page 63: Recording A Live Program

    Chapter 8 Recording a Live Program ECORDING A Use the following instructions when you want to record a live program. LAYING A ECORDED Use the following instructions when you want to play a recorded program. Note: If you have already watched part of the recording, choose either Start Over or Resume.
  • Page 64: R Ecording W Hile W Atching D Ifferent P Rograms

    ECORDING HILE This section describes the three basic ways to record a program while watching different programs at the same time. • Recording in Single Mode (in the following section). • Recording Events with Record Plus (on page 58). • Recording Events without Record Plus (on page 59).
  • Page 65 Chapter 8 Recording While Watching Different Programs Recording Events with Record Plus When Record Plus is enabled, you can record two programs from the same location while watching a pre-recorded program if no one is using the other tuner. Select a program you want to record. Press RECORD.
  • Page 66: R Ecording O Ptions

    Recording Events without Record Plus While in Dual Mode with Record Plus disabled, you can set up the satellite receiver to record one program from both locations (TV1 and TV2) at the same time. Find a program to watch as described on page 28. Press RECORD.
  • Page 67 Chapter 8 Tips • If you have a program paused, press PLAY to watch the program. Also, press PLAY to switch from forward or reverse to play. • Press VIEW LIVE TV to catch up with the program as it’s showing now. UESTIONS •...
  • Page 68: Record Future Programs

    Record Future Programs Setting Up and Using Timers Have you found yourself having to make a choice between watching your favorite show and living your life away from television? Here’s some news for you: the days of rushing home to watch TV are over. Use the information in this chapter to set up to record future programs so that you’ll never miss your favorite shows.
  • Page 69: T Imers And R Ecordings

    Chapter 9 Timers and Recordings IMERS AND ECORDINGS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most Digital Video Recorder (DVR) timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program.
  • Page 70: Daily Schedule

    Timer Options The Timer Options screen lets you set the following (not used on all options screens): • Protect Event - Prevents your programs from being erased when the receiver fills up. • Set Channel - Select a specific channel. •...
  • Page 71: Reasons Why Timers Are Skipped

    Chapter 9 Timers and Recordings Reasons Why Timers are Skipped If a timer is skipped, the reason is stated on the Timers List. • Priority - This timer had a lower priority than other events being recorded at the time. •...
  • Page 72: Using The Timer List

    Special Considerations When Using Timers • For Locked Programs - You must enter the receiver password before you can create an automatic timer. You can create a manual timer for a locked program without entering the password. However, if you do this, when the timer operates the receiver may display only an error or password entry menu.
  • Page 73: Setting U P An Automatic Timer

    Chapter 9 Setting Up an Automatic Timer ETTING P AN You can create an automatic timer for a future event. The following instructions explain the simplest way to set up an automatic timer. Find the program that starts in the future to record using the Program Guide or Browse Banner.
  • Page 74 ETTING ANUAL A manual timer lets you set custom start and stop times for a timer. Press MENU and select Daily Schedule (7). Select Timers. Select Manual Timer. Select the Timer Frequency (see page 62 for more details). Select a Timer Type (see page 62 for more details). Select Options (see page 63 for more details).
  • Page 75: Setting U P Adish Pass ™ Timer

    Chapter 9 Setting Up a DISH Pass™ Timer ETTING DISH Pass lets you create timers to record programs automatically based on your search criteria. When the receiver finds programs that meet your search criteria, it will automatically set a timer to record that program. As the program guide is updated, DISH Pass will continue to find and record your shows based upon your search criteria.
  • Page 76: Deleting A Timer

    • Adjust your search terms and method.Select Set Priority to change the priority of your DISH Pass. To adjust your search, delete the unwanted DISH Pass timer and try the following: — Change your DISH Pass search term(s) to be more specific. —...
  • Page 77 Chapter 9 Tips • Make sure the Updates feature is enabled as described on page 94. By enabling this feature, the Program Guide will have the most up-to-date information, and can adjust or create timers accordingly. • Weekly, Daily, and Monday-Friday timers move only if the program is within one hour earlier or four hours later than the original time the timer was set up.
  • Page 78: Remote Control Setup

    Remote Control Setup Personalizing Your Remote Controls Use the information in this chapter to learn more about using your remote controls. • MPROVING ECEIVER • ONTROLLING • ECOVER ONTROL THER OMPONENTS UTTON...
  • Page 79: I Mproving R Eceiver C Ontrol

    Chapter 10 Improving Receiver Control MPROVING ECEIVER These instructions help you improve your remote control settings to best operate your satellite receiver. Use the following instructions to make your remote control operate more efficiently with your receiver. Changing the Address for Remote Control 2 Because UHF signals travel long distances and go through walls, a neighbor’s remote may control your receiver by mistake.
  • Page 80 Checking the Remote Control Address You can see what address is programmed on the remote control by completing the following instructions. Press and hold the SAT mode button for three seconds, until all of the mode buttons light up, and then let go of the SAT button. Press POUND (#) twice.
  • Page 81 Chapter 10 Improving Receiver Control Adjusting the Remote Antenna Be sure to set the remote control antenna (back of the receiver) straight up so you can use the remote control from as far away as possible. Don't let the antenna touch anything. If your UHF Pro Remote Control isn't working very well from far away, you may be experiencing interference from objects near your receiver.
  • Page 82: C Ontrolling O Ther C Omponents

    To use the remote to control other devices (such as a TV, VCR, DVD player, tuner, amplifier, or DISH Network satellite receiver), you must first program it to control these other devices. You can do this by either following the instructions in Setting Up Using Device Code Tables on page 77, or the Setting Up Using Device Codes Scan procedure described on page 78.
  • Page 83: Remote Control Modes

    VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a VCR, a tuner, an audio amplifier, or a second DISH Network satellite receiver) to set the remote to the right mode for the device. To change the mode, press the button for the device you want the remote to control.
  • Page 84: Setting Up Using Device Code Tables

    Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 128. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information. Instructions Turn the device on.
  • Page 85: Setting Up Using Device Codes Scan

    Chapter 10 Controlling Other Components Instructions If the code doesn’t work, redo steps 3 through 9 with another device code from the tables. If you can’t find a code that works try, Setting Up Using Device Codes Scan that follows. Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page 128, use this procedure to scan the remote control’s memory for the device code.
  • Page 86 Instructions Press the UP or DOWN ARROW repeatedly until the device turns off. Press POUND (#). Turn the device back on and try some other buttons to make sure they work. If necessary, repeat this procedure until you’ve tried all the codes. Checking the Device Codes You can find out what device code you’ve set for each remote control mode (TV, VCR, and AUX)
  • Page 87 Chapter 10 Controlling Other Components Instructions For AUX mode: The first group of flashes tells you what the AUX mode controls. A quick flash (zero) before the three-digit code is for a TV; one regular flash is for a VCR; and two flashes is for a tuner, or amplifier.
  • Page 88: Switching Between Tv And Device Volume Control

    To set the remote back to control the TV volume Programming to Control a Second Satellite Receiver If you have another DISH Network satellite receiver installed, you can use this remote in AUX mode to control it along with your new receiver. When you program the remote to control this other receiver, the remote will send out IR and UHF (not UHF Pro) signals to the receiver.
  • Page 89: The Recover Button

    Chapter 10 The Recover Button Turn on the other receiver and display the System Info screen as described in the user’s guide for information on how to display the screen). Write the address: Press and hold AUX until all the other mode buttons light up, and then let go of the button. AUX flashes.
  • Page 90 Programming the Recover Button for Remote Control 2 When your Remote Control 2 is shipped from the factory, RECOVER is set up to restore satellite TV viewing by tuning your TV (or VCR) to channel 3, 4, and other inputs. However, to use RECOVER with your remote TV (or VCR), you need to program RECOVER with the specific channel (for example, channel 60) that you use to watch TV2 programming.
  • Page 91 TV2 channel/input before you can use RECOVER. • Place the channel sticker on the remote TV and write down the channel you use to watch DISH Network programming. The stickers are inside the front cover of this guide. •...
  • Page 92: Receiver Customization

    Receiver Customization Personalizing Your Satellite Receiver Take a look through this chapter and you’ll find out how to change settings on the receiver to make it just the way you like it. As an added bonus, if you find out that you don’t like how it turned out, you can reset the receiver to the way it was when you got it.
  • Page 93: Using Shared View

    If you have TV1 and TV2 connected to the receiver with coaxial cables (see page 97), you can decide which channel you’d like to use to view your DISH Network programming. If you have the system locked, you’ll have to enter the password to enable TV1’s output on this screen.
  • Page 94 Receiver Customization Using Multimedia Transferring Photos to Your Receiver Viewing Photos on Your Receiver PocketDISH Connect the PocketDISH (sold separately) to your receiver so that you can transfer your favorite recorded programs and take them wherever you go. Be sure to follow the instructions that came with your PocketDISH.
  • Page 95: Using Caller Id

    Chapter 11 Using Caller ID SING ALLER Caller ID displays on your TV the names of people and/or telephone numbers as they call you if you subscribe to Caller ID from your local phone company. To use this feature, make sure you have a phone line connected to the receiver and that the Caller ID feature is enabled.
  • Page 96 Receiver Customization Changing Languages Using Caller ID History Use the following instructions to view and delete numbers from your Caller ID History. HANGING ANGUAGES You may be able to change the language of some programs. An alternate language may not be available for all programs. Some programs, such as movies, indicate at the beginning whether an alternate language or descriptive video is available.
  • Page 97: Using Closed Captioning

    Chapter 11 Using Closed Captioning SING LOSED The receiver has many options for Closed Captioning, which allow you to change it to suit your needs. The receiver generates these closed captions directly onto the picture, so to enjoy their benefits you must enable closed captions on the receiver, not on your TV. However, if you prefer, you can still use the closed caption facility built-in to your TV if you are using the SD video outputs.
  • Page 98: S Urround S Ound

    ® S SING OLBY URROUND Dolby Digital gives you the capability to enjoy programs in surround sound. An external decoder is required to enjoy this feature. Refer to your decoder user’s guide. Note: Not all programs contain a Dolby Digital sound track. The receiver uses an optical port for outputting digital audio.
  • Page 99: Program Guide Order

    Chapter 11 Changing the Program Guide Order • Line Mode. When you use this setting, in comparison to RF Mode, the dynamic range is wider, which makes the music and loud noises louder, but voices quieter. • RF Mode. When you use this setting, in comparison with Line Mode, the dynamic range is narrower, which makes music and loud noises quieter, but voices louder.
  • Page 100: F Actory D Efaults

    • Standard - Partial Guide with Video. This option is preset when you first set up the receiver. The Program Guide displays video in the upper right corner and 1.5 hours of schedule per page. • Enhanced - Partial Guide with Video. Choose this option if you’d like larger text on your Program Guide.
  • Page 101: Scheduling Receiver Updates

    Chapter 11 Scheduling Receiver Updates CHEDULING The receiver comes scheduled to update the Program Guide at 3:00 am every day. This section describes how to change the Updates settings. Keep this feature enabled so that your DVR Events and DISH Pass Timers remain current. Note: This feature does not interfere with scheduled timers.
  • Page 102 • To take full advantage of Dolby Digital 5.1 surround sound, you need an optical cable and a stereo that supports this feature. • Be sure to have the receiver connected to an active phone line and have Caller ID service from your phone company to use the Caller ID feature on this receiver.
  • Page 103 Chapter 11 Questions Notes...
  • Page 104: U Sing T Roubleshooting T Ools

    Connections and Setup How to Connect Your Satellite Receiver Do you have a handful of cables and a head full of questions? This chapter is the perfect place to find out how to connect the receiver to all kinds of equipment. You’ll find this chapter particularly helpful if you decide to move your receiver or if you get a new TV, VCR, or DVD player.
  • Page 105: Connecting To The Nearby Tv (Tv1)

    Chapter 12 Connecting to the Nearby TV (TV1) ONNECTING TO THE This section describes how to connect receiver TV1 output ports to a nearby TV. Select one of the following methods. HDTV Digital Audio/Video Connections The HDTV Digital Audio/Video connection provides high-quality audio and video to your HDTV or HD Monitor in one cable.
  • Page 106 Connections The YPbPr connections provide high-quality video to your HDTV or HD monitor. Connect between the YPbPr component connections on the receiver and the nearby TV using component video cables. Connect audio (red and white) RCA-type cables between the receiver Audio Outputs and audio input connections that go with the YPbPr connectors on your HDTV or monitor.
  • Page 107: Setting Up To Display In Hd

    Connecting to the Nearby TV (TV1) Setting Up to Display in HD Once the receiver has been activated with qualifying DISH Network programming, you will be able to receive HD programs to watch. Use the following steps to select the desired HDTV format.
  • Page 108: Connecting Tvs

    ONNECTING TO THE This section describes how to connect the receiver CH 21–69 Out connection to the cable- ready remote TV located in another room away from the receiver. You can use these instructions to connect TVs in your house to see programming from TV1 or TV2. This installation uses your in-home cable system.
  • Page 109 Chapter 12 Connecting to the Remote TVs (TV1 or TV2) Note: The remote TV(s) will have to be set to the same channel mode, either off-air or cable channel mode for this installation. See your TV user’s guide for instructions on how to set your TV to off-air or cable channel modes.
  • Page 110 Confirm that you see a picture from the receiver on your remote TV(s). • If your picture looks good, go to step 23. • If your TV(s) do not have a picture or if it is not as clear as you would like it to be, go to the next step.
  • Page 111: Onnecting To Your Dish Antenna

    2150 MHz. Some cables may say “Swept tested for 2150 MHz.” If you have any doubt about this, ask your DISH Network retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated up to at least 2150 MHz.
  • Page 112: Onnecting The Phone Line

    If this prompt displays, follow the instructions and do not disturb the receiver until the nearby TV is displaying DISH Network video. Otherwise, press VIEW LIVE TV. After a few minutes, you should be watching TV.
  • Page 113 Chapter 12 Connecting the Phone Line Phone System Setup You must also set up the receiver for your telephone system (touch tone or rotary), and set a telephone number prefix, if you need a prefix to make an outside call. Pressing MENU, then select System Setup (6), Installation (1), and then Phone System (4).
  • Page 114: Onnecting Avcr To The Remote Tv

    ONNECTING A The diagram below provides example of how to connect VCRs to your satellite TV system. For this installation, always leave your VCR powered on so that the TV can receive satellite programming. If you turn off your VCR, your TV will not be tuned to the correct channel to receive satellite programming.
  • Page 115 FCC requires that your install appropriate equipment between the off-air antenna/ cable and the satellite TV receiver to prevent you from accidentally retransmitting DISH Network programming (see FCC Compliance in the Appendix). TV distribution equipment devices include coax panels, amplifiers or super home nodes, and are available through many companies.
  • Page 116 Scanning for Off-Air Channels With your off-air antenna adjusted for best reception, use these instructions to scan for off- air channels for the nearby TV. Make sure you have your off-air antenna connected to the receiver’s 8VSB TV Antenna/ Cable connection. Press MENU, select System Setup (6), and then Local Channels (9) to open the Local Channels screen.
  • Page 117 Chapter 12 Connecting Off-Air Antenna Peaking Your Off-Air Antenna Press MENU, select System Setup (6), and then Local Channels (9) to open the Local Channels screen. Highlight the Channel field and use the UP and DOWN ARROWS to select a digital off-air channel.
  • Page 118: Transmit Channel Numbers

    TV signals are broadcast and received in the same way. Digital off-air TV broadcasting uses advanced technology like that of the DISH Network to deliver superb picture quality and CD quality sound. However, digital off-air signal reception (like analog off-air signal reception) depends on several things: •...
  • Page 119 If you have questions about off-air channels, contact the broadcasters, not DISH Network. DISH Network does not broadcast off-air signals and so cannot do anything to change off- air signal quality. However, the receiver's digital channel setup menus provide a signal strength bar that can help you in aiming the off-air TV antenna for the strongest possible signal.
  • Page 120: Resetting Receiver

    Even though these tools are quite helpful, it is recommended that you only use them when on the phone with a DISH Network representative. Resetting Your Receiver Reset your receiver as directed by the Customer Service Representative as follows: Press and hold the front panel POWER until only the green TV1 indicator is lit.
  • Page 121: Point Dish And Check Switch

    Chapter 12 Using Troubleshooting Tools Point Dish and Check Switch The Point Dish and Check Switch screens are helpful to the Customer Service Representatives. You may be asked to display these screens when you call DISH Network. Even though there are items that can be changed, only change them when specifically directed by a Customer Service Representative.
  • Page 122: Roubleshooting Tables

    Troubleshooting and Device Codes • ROUBLESHOOTING • EMOTE ONTROL ABLES EVICE ODES...
  • Page 123: Table

    Reference Troubleshooting Tables ROUBLESHOOTING Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it.
  • Page 124: Troubleshooting Tables

    Message Numbers Number Possible Reason • There may be a problem with the multi-dish switch. • Heavy rain, snow, or cloud cover may be interfering with transmission of the satellite signal, or there may be other interference. • The wrong type of coaxial cable may be used in the system, or the cable run length may be too long.
  • Page 125: Message Numbers

    Reference Troubleshooting Tables Message Numbers Number Possible Reason • You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have temporarily lost the signal. • The receiver may not be connected to an active telephone line.
  • Page 126: Changing Channels

    Message Numbers Number Possible Reason • The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again for several minutes. • You may not have connected the receiver to an active telephone line, or the telephone line may be defective.
  • Page 127: Remote Control

    Reference Troubleshooting Tables Remote Control What Is Happening You cannot find the remote control. When you press a button on the remote control, the receiver does not do what you expect. Your UHF Pro remote control does not work well from far away. When you press the remote control Power button to turn the receiver ON, the receiver front panel Power light...
  • Page 128 Remote Control What Is Happening You use an IR extender (not a “mouse • The IR sensor on the extender that tail”), and it does not seem to work. receives the remote control signals may not be facing the remote control. •...
  • Page 129: Watching A Program

    Reference Troubleshooting Tables Watching A Program What Is Happening The receiver front panel Power light is on, but the TV image: • is black (no picture) • is frozen • has break-ups • has “snow,” • shows small squares of various colors The receiver front panel Power light is on, and there is a picture on the...
  • Page 130 Watching A Program What Is Happening Possible Reason • There may be interference from other nearby electrical devices (such as radio towers, cellular telephones, computers, microwave ovens, radios, stereos, or TVs). A “black box” fills almost all of the • You may have turned on the TV screen.
  • Page 131 Reference Troubleshooting Tables Timers What Is Happening You try to set up an event timer and the receiver displays a message noting that the program is locked. You try to set up an event timer and the receiver displays a message noting that the program is a Pay-Per-View event.
  • Page 132: Hearing A Program

    Timers What Is Happening Possible Reason You try to set up a manual • You may have tried to set a event timer. The receiver manual event timer with displays an Error message. invalid start or stop times. The receiver does not display •...
  • Page 133 Reference Troubleshooting Tables Telephone for Voice/Data/FAX What Is Happening While you are making a telephone call, you hear “clicks.” You pick up the telephone to make a call, but you do not hear a dial tone. Your computer or facsimile (FAX) machine tries to send a FAX or modem transmission, but fails.
  • Page 134 Buying a Pay-Per-View Program What Is Happening Possible Reason Someone orders a Pay-Per- • You may have been away View program without your from the receiver, and permission. someone else used it. You find that you are not able • The receiver may not be to order a Pay-Per-View connected to an active program.
  • Page 135: Device Code

    672 674 684 698 719 727 Daytron 526 627 652 654 658 665 670 Dell 772 773 774 Dimensia 645 650 DISH Network 742 763 Dixi 566 620 Dumont 501 627 652 Echostar 722 Electrohome 526 573 651 652 654 656...
  • Page 136: Tuner/Amplifier Codes

    Tandy 521 605 GE 550 551 552 554 572 591 605 607 675 Tatung 509 651 663 698 Technics 508 673 676 GoVideo 557 558 620 685 Techwood 523 573 652 654 660 676 Goldstar 592 594 676 747 Teknika 504 505 512 516 523 524 525 Goodmans 585 589 526 534 536 541 573 644 652 653 654 Gradiente 588...
  • Page 137 Reference Remote Control Device Codes Sansui 753 Sanyo 741 Sharp 712 713 714 715 749 Sherwood 646 670 736 738 744 Sony 639 645 650 687 728 729 730 Soundmatters 763 Teac 684 737 Technics 643 644 652 742 746 764 Toshiba 710 Yamaha 663 730 731 732 733 745 747 DVD Player Codes...
  • Page 138 • IMITED ARRANTY • ESIDENTIAL USTOMER • TAYING EGAL • FCC C OMPLIANCE GREEMENT...
  • Page 139: What The Warranty Covers

    Appendix IMITED ARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part.
  • Page 140: Residential Customer Agreement

    GREEMENT Thank you for choosing DISH Network for your television service provider. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support. You may contact us 24 hours a day, any day of the...
  • Page 141 D. Ordering Pay-Per-View. You may order DISH Network pay-per-view Services by using your on-screen Program Guide and remote control unit to select the movies and other events we offer. To receive the full functionality of DISH Network pay-per-view Services, your DISH Network digital direct broadcast satellite (“DBS”) receiver must be connected to a land-based telephone line.
  • Page 142 C. DISH Network has the right to disconnect your Services at any time without providing notice to you if: (i) you fail to pay any bill when it is due; (ii) we receive confirmation that you have received Services, or any part of Services without paying for them; (iii) you otherwise violate the terms and conditions of this Agreement or any promotion agreement;...
  • Page 143 H. You are licensed to use the software provided in your DISH Network receiver(s), as updated by DISH Network from time to time, solely in executable code form and solely in conjunction with lawful operation of the DISH Network receiver(s) that you purchased or leased.
  • Page 144 6. TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party without notice to you. You may not assign or transfer your Services without our written consent which will not be unreasonably withheld. We may, however, refuse to allow you to assign or transfer your Services if you lease your Equipment or if your account has an outstanding balance.
  • Page 145: Fcc C Ompliance

    G. Other. No salesperson, installer, customer service representative, authorized retailer, or other similarly situated individual is authorized to change the terms and conditions of this Agreement. DISH Network may, however, change the terms and conditions of this Agreement that either are expressly stated to survive or by their nature would logically be expected to survive its expiration or termination shall continue thereafter until fully performed.
  • Page 146: Signal Strength Present At The Television

    Compliance Information Statement EchoStar Technologies Corporation, 94 Inverness Terrace East, Englewood CO., (303) 706-4000, declares that: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 147 Appendix FCC Compliance Notes...
  • Page 148: Off-Air Antenna/Cable Tv

    Device Codes Scan 78 Diagnostics 113 Dish Antenna 104 dish home Interactive TV 7 DISH Network Account 4 DISH Network Logo, Moving 8 DISH On Demand 7, 36 DISH Pass 68 Dolby Surround Sound 91 Dual Mode 13 Recording Events without Record Plus 59...
  • Page 149 942 Two ColorIX.fm Page 142 Tuesday, December 20, 2005 2:47 PM Index Factory Defaults 93 Fast Forwarding 55 Favorites Lists 40, 123 Finding a Program to Watch 5 Frame-By-Frame 55 Front Panel 21, 49 FWD Button 55 Guide Conventions 3 HDTV Digital Audio/Video Connections 98 Hiding Adult Content 48 Highlighting Options in a Menu 22...
  • Page 150: P Laying A R Ecorded P Rogram

    942 Two ColorIX.fm Page 143 Tuesday, December 20, 2005 2:47 PM Password Creating or Changing 45 Pause Button 55 Pausing a Program 54 Pausing Live TV 6 Pay-Per-View 7, 36 Buying 36 Locks 47 Reviewing Purchases 36 Stay Legal 138 Troubleshooting 127 Peaking Your Off-Air Antenna 110 Phone Line 105, 126...
  • Page 151 942 Two ColorIX.fm Page 144 Tuesday, December 20, 2005 2:47 PM Index Remote TV 3, 12, 13, 14, 16 Removing the Recover Button Channel Programming 84 Resetting to Factory Defaults 93 Resetting Your Receiver 113 Residential Customer Agreement 133 Reversing, Fast Forwarding, and Skipping 55 Reviewing Pay-Per-View Purchases 36 Satellite TV Reception 7 Scanning for Off-Air Antennas 109...
  • Page 152 942 Two ColorIX.fm Page 145 Tuesday, December 20, 2005 2:47 PM index Warranty 132 Watch TV 5 When the Receiver is Off 64 YPbPr Connections 99...
  • Page 153 942 Two ColorIX.fm Page 146 Tuesday, December 20, 2005 2:47 PM Index Notes...
  • Page 154: Remote Control Settings

    622_Inside Back.fm Page 1 Monday, December 19, 2005 1:17 PM Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the Important System Information menu (see Ordering Your Program Packages).

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