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Dish Network ViP622 User Manual

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  • Page 3: For Your Safety

    Equipment and Software Covered by this User’s Guide This User Guide covers the ViP622 DVR and ViP722 DVR receivers, and software models ViP622 and ViP722. This Guide may cover other devices, not listed here. Copyright Notice Copyright ©...

  • Page 4: Table Of Contents

    Table of Contents Important Safety Instructions ......v Introduction ............1 ..............2 ELCOME ..........2 OW TO SE THIS UIDE DISH N ....4 BOUT ETWORK CCOUNT TV N ............ 5 ATCHING ..........7 DDITIONAL ERVICES TV R ....... 7 BOUT ATELLITE ECEPTION...
  • Page 5 Table of Contents Finding Programs to Watch ......25 ..........26 HANGING HANNELS ........26 SING THE ROGRAM UIDE ........28 SING THE ROWSE ANNER ........29 SING HEMES AND EARCH ........31 SING ICTURE ICTURE Pay-Per-Programs ..........33 ............34 DISH O ............
  • Page 6 Table of Contents Digital Video Recording ........55 DVR? ............56 HAT IS ..........56 AUSING A ROGRAM ....... 57 EVERSE ORWARD ...... 57 OTION AND RAME RAME ........58 ECORDING A ROGRAM ......58 LAYING A ECORDED ROGRAM ..........58 SING ECORD ..........59...
  • Page 7 Table of Contents ..96 USTOMIZING THE UIDE AND HANNEL ISTS ..........98 HANGING ANGUAGES ........99 SING LOSED APTIONING ® D ....100 SING OLBY IGITAL URROUND OUND ......101 ESETTING TO ACTORY EFAULTS ......101 CHEDULING ECEIVER PDATES ..........102 NACTIVITY TANDBY Connections and Setup .........

  • Page 8: Important Safety Instructions

    Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 9 Safety Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. Also, no sources of flame, such as lit candles, shall be placed on the apparatus. Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as...

  • Page 10: Introduction

    Introduction Introduction to DISH Network Services What you’ll find in this chapter: • ELCOME • OW TO SE THIS UIDE • DISH N BOUT ETWORK CCOUNT • TV N ATCHING • DDITIONAL ERVICES • TV R BOUT ATELLITE ECEPTION •...

  • Page 11: Welcome

    Welcome ELCOME Thank you for choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH Network consistently provides the latest products and satellite-delivered services—with high performance, ease of operation, and a wide variety...
  • Page 12 Introduction How to Use this Guide Guide Conventions • The names of remote control buttons are all in capital letters. Example: Press SAT. • Select means to move the highlight to an on-screen option or choice in a menu list and then press the SELECT button on the remote control.

  • Page 13: About Your Dish Network Account

    If the System Information menu screen is still displayed, select Done. Where to Find Information on Your Account If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following: •...

  • Page 14: Watching Tv Now

    Introduction Watching TV Now TV N ATCHING After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch, pause live TV, and record your favorite shows.

  • Page 15: Pausing Live Tv

    Chapter 1 Watching TV Now Pausing Live TV Here’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you on the phone or there’s something you just have to do right now. For more about the pause feature of your receiver, see Pausing a Program on page 56.

  • Page 16: Additional Services

    Introduction Additional Services DDITIONAL ERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 34. Be sure to connect an active telephone line to your receiver before you order a Pay-Per-View event (see the instructions on page 111).

  • Page 17: Why Connect To A Phone Line Or Broadband

    Whenever the receiver is turned off using the remote control or front panel POWER button, you will see the DISH Network logo and helpful tips on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost, and also provides useful information about your receiver and its features.
  • Page 18 I’m looking at program information in a guide I bought at the grocery store, but nothing matches what’s on my DISH Network receiver, is something wrong? No, nothing’s wrong. DISH Network programming data may vary from what you’ll find in a local TV publication. For best results, use the Electronic Program Guide (EPG) on...
  • Page 19 Chapter 1 Questions Notes...

  • Page 20: Receiver & Remote Controls

    Receiver & Remote Controls About Your Satellite Receiver What you’ll find in this chapter: • ATELLITE ECEIVER VERVIEW • UAL AND INGLE ODES • EMOTE ONTROL • ATELLITE ECEIVER RONT ANEL • ATELLITE ECEIVER ANEL • SING THE SCREEN ENUS •...

  • Page 21: Satellite Receiver Overview

    ATELLITE ECEIVER VERVIEW This section gives you an overview of your DISH Network satellite TV receiver system. Satellite Receiver This dual satellite-tuner receiver with integrated digital video recorder can view/record standard-definition (SD) and high-definition (HD) DISH Network programming on two TVs or view/record over-the-air digital/HD broadcasts on the nearby HDTV.
  • Page 22 Satellite Receiver Dual and Single Modes The video displayed on the remote TV is always in standard definition (SD). High- definition satellite programming can be viewed on the remote TV; however, it is down- converted for viewing on the remote TV. The remote TV is also referred to as “TV2.” You can tell your receiver is in Dual Mode because the front-panel mode indicator will light and the menu and other screens will display Dual Mode in the corner (as shown below).
  • Page 23 Chapter 2 Dual and Single Modes Single Mode Single Mode provides dual satellite-tuner receiver features—like Picture-in-Picture (PIP) and the ability to watch one live program while recording another—to connected TVs. Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows control by either remote control.

  • Page 24: Remote Control

    Satellite Receiver Remote Control Switching Between Dual and Single Mode Put the satellite receiver in Single or Dual Mode by pressing the front-panel MODE button. Keep the following things in mind when switching the satellite receiver between Dual and Single Mode: Dual Mode Single Mode Dual Mode front panel...
  • Page 25 Chapter 2 Remote Control Types of Remote Controls Remote Control 1 uses infrared (IR) Remote Control 2 uses UHF Pro signals to: signals to: • Control TV1 menus for the nearby • Control TV2 menus for the remote TV in Dual Mode. TV(s) in Dual Mode.
  • Page 26 Satellite Receiver Remote Control Remote Control Batteries The remote control comes with four AAA-sized batteries. When you replace old batteries, you should replace all the batteries. Use batteries of the same type, for example, all alkaline or carbon zinc. Don’t mix batteries of different chemistries.
  • Page 27 Chapter 2 Remote Control Remote Control Buttons SAT Mode Receiver Power & TV Power Input Top button turns the receiver on/off, Press once for Input Bottom button turns the TV on/off Press and hold for Recover (programming required) Receiver Menu Access features and settings Page Buttons in your satellite receiver...
  • Page 28 Satellite Receiver Remote Control TV Mode TV/Video TV Power Switch between TV inputs top and bottom button Turn TV on/off TV Menu Access menu features Volume available on some TVs Control TV volume Mute Arrows/Select Buttons Turn TV volume on or off Channel up/down on TV, navigate TV menus/modes and select desired TV option...

  • Page 29: Vcr Mode

    Chapter 2 Remote Control VCR Mode To use the features described in this section, make sure your are in DVD mode by pressing the DVD Mode button. You can also use this mode to operate a VCR instead of a DVD player. Remote programming is required.

  • Page 30: Satellite Receiver Front Panel

    Satellite Receiver Satellite Receiver Front Panel ATELLITE ECEIVER RONT ANEL TV1 and TV2 Dual and Single Power and Power System Info Mode Indicators Record Lights Mode Turns receiver Displays the Smart Card Door Left light indicates Left light indicates power on/off, Switches receiver System Slot for a future...

  • Page 31: Using The O N - Screen Menus

    Chapter 2 Using the On-screen Menus SING THE SCREEN ENUS The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting parental controls and locks, choosing a program to watch, or creating a Favorites list.

  • Page 32: Using Text Fields

    Satellite Receiver Using Text Fields • A single choice list allows you to select only one choice at a time. All Episodes If you select another choice, your previous choice is deselected. New Episodes Once Weekly Daily Mon-Fri • A multiple choice list allows you to select more than one choice 632 - MLB at one time.
  • Page 33 UHF Pro signals (instead or in addition to IR) to control TV1. Call your DISH Network retailer or go to www.dishnetwork.com, select Technology, and then click on Remotes & Accessories.

  • Page 34: Finding Programs To Watch

    Finding Programs to Watch Watching TV What you’ll find in this chapter: • HANGING HANNELS • SING THE ROGRAM UIDE • SING THE ROWSE ANNER • SING HEMES AND EARCH • SING ICTURE ICTURE...

  • Page 35: Changing Channels

    Chapter 3 Changing Channels HANGING HANNELS There are two basic ways to change the channel on your satellite TV receiver: • Use UP and DOWN ARROWS on your remote control • Enter a channel number with the NUMBER PAD buttons Using the Up and Down Arrows While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote...
  • Page 36 Finding Programs to Watch Using the Program Guide • The Program Guide shows which Favorites List is active. If All Chan is the active list, the Program Guide displays all the channels. The All Sub Favorites List displays only the channels included in your current subscription. The All HD Favorites List displays only the high-definition channels included in your subscription.

  • Page 37: Using The Browse Banner

    Chapter 3 Using the Browse Banner SING THE ROWSE ANNER Use the Browse Banner to see what other programs are on now or coming on soon, while not missing the program you are watching. When the Browse Banner is open, you will see the Program Banner information about the current program displayed at the top of the screen, and on the left-hand side of the Browse Banner at the bottom of the screen.

  • Page 38: Using Themes And Search

    Finding Programs to Watch Using Themes and Search SING HEMES AND EARCH Use the Themes and Search Feature to find exactly what you want to watch. This section shows you how to use Themes to find your favorite programs by type (for example, movies, movies by rating, sports, or news/business), or by keyword (if you’re looking for a particular title or person’s name in a program or event description).
  • Page 39 Chapter 3 Using Themes and Search Using Themes Theme Sub-Theme News / Business All News Family / Kids Agriculture Education Community Series / Specials Talk Music / Arts Entertainment Religious Health Get Results Select a Select Select a theme Press Get Results sub-theme THEMES...

  • Page 40: Using Picture-In-Picture

    Finding Programs to Watch Using Picture-In-Picture SING ICTURE ICTURE Picture-In-Picture (PIP) lets you watch two programs at once while the receiver is in Single Mode. The following instructions describe how to use PIP (see page 15 for instructions on changing from Dual to Single Mode). Press Press SWAP POSITION...
  • Page 41 Chapter 3 Questions • Which remote do I use? – When the receiver is in Dual Mode: Use Remote Control 1 for menus and pro- gramming on the nearby TV and Remote Control 2 for those on the remote TV(s). –...

  • Page 42: Pay-Per-Programs

    Pay-Per-Programs Available pay-per-programs What you’ll find in this chapter: • • DISH O EMAND • ONLINE...

  • Page 43: Pay -Per -View

    Internet connection. After you order a Pay- Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once.

  • Page 44: Dish Online

    Pay Per Programs DishONLINE Rental Considerations • You can repeatedly watch a rented program for the period of time (for example, 24 hours) listed. Rented programs cannot be saved to the My Recordings list. • The My Rentals option shows you information about DISH On Demand Programs you have rented, including how much time you have remaining to watch them.
  • Page 45 You can review what you have rented during the last 30-60 days by looking in your Purchase History. • The program titles you order will appear on your DISH Network bill. Reviewing Orders • You can set up timers on the receiver to record Pay-Per-View programs. See page 67 for more details.
  • Page 46 Pay Per Programs Questions • Will I be charged more than once for ordering the same Pay-Per-View on two or more receivers? If you’re using the remote control, you won’t be charged more than once as long as it is the same exact event (for example, at the same time or All Day events).
  • Page 47 Chapter 4 Notes Notes...

  • Page 48: Favorites Lists

    Favorites Lists Setting Up Your Favorites Lists What you’ll find in this chapter: • HAT ARE AVORITES ISTS • REATING OR HANGING AVORITES ISTS • AMING AVORITES ISTS • SING AVORITES ISTS...

  • Page 49: What Are Favorites Lists

    Chapter 5 What are Favorites Lists? HAT ARE AVORITES ISTS Favorites Lists are custom lists of your favorite channels. You can create and change the lists yourself, adding and removing channels as you wish. Your favorite channels can be grouped in as many as four lists for TV1 and four lists for TV2 (in Dual Mode). •...

  • Page 50: Creating Or Changing Favorites Lists

    Favorites Lists Creating or Changing Favorites Lists REATING OR HANGING AVORITES ISTS You can create, add channels to, and remove channels from a Favorites List. When you use your Favorites List only those channels in the list are shown in the Program Guide and Browse Banner.
  • Page 51 Chapter 5 Tips • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and TV2 can have lists with the same names. • While in the program guide, press GUIDE to switch Favorites List functions only if you have added channels to the Favorites List.

  • Page 52: Locks

    Locks Securing Your Receiver and Account What you’ll find in this chapter: • HAT ARE OCKS • REATING OR HANGING ATINGS OCKS • REATING OR HANGING HANNEL OCKS • OCKING OR NLOCKING HANNELS • IDING DULT ONTENT OR OCKED HANNELS •...

  • Page 53: What Are Locks

    Chapter 6 What are Locks? HAT ARE OCKS Locks allow you to password-protect programming based on ratings, or on a channel-by- channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message asking you to enter the password.

  • Page 54: Creating Or Changing Ratings Locks

    Locks Creating or Changing Ratings Locks REATING OR HANGING ATINGS OCKS You can lock programs based on Motion Picture Association of America (MPAA) ratings (PG, PG-13, etc.) and expanded ratings (violence, language, etc.). Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password.
  • Page 55 Chapter 6 Creating or Changing Ratings Locks material might not be suited for them. A PG-13 motion picture may go beyond the PG rating in theme, violence, nudity, sensuality, language, adult activities or other elements, but does not reach the restricted R category. The theme of the motion picture by itself will not result in a rating greater than PG-13, although depictions of activities related to a mature theme may result in a restricted rating for the motion picture.
  • Page 56 Locks Creating or Changing Ratings Locks skills needed to distinguish between make-believe and reality. Themes and elements in this program may include mild fantasy violence or comedic violence, or may frighten children under the age of 7. Therefore, parents may wish to consider the suitability of this program for their very young children.

  • Page 57: Creating Or Changing Channel Locks

    Chapter 6 Creating or Changing Channel Locks REATING OR HANGING HANNEL OCKS You can lock any channel, including Pay-Per-View and over-the-air channels. Press the MENU button and then select Locks. If the receiver is locked, enter the password using the remote control’s NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password.

  • Page 58: Locking Or Unlocking Pay -Per -View Channels

    Locks Locking or Unlocking Pay-Per-View Channels OCKING OR NLOCKING HANNELS This locks all Pay-Per-View channels. You also can lock individual Pay-Per-View channels by using channel locks, as described in the preceding section. Press the MENU button and then select Locks. If the receiver is locked, enter the password using the remote control’s NUMBER PAD.

  • Page 59: Locking Or Unlocking The Front Panel

    Chapter 6 Locking or Unlocking the Front Panel OCKING OR NLOCKING THE RONT ANEL This lock keeps people from using the front-panel buttons on your receiver unless they enter the correct password, but it does not lock the remote-control buttons. This option is only available on the TV1 menus;...

  • Page 60: Creating Or Changing A Password

    (*) as you enter the digits of the password. Then select OK. Memorize your new password. From now on, enter this password to lock or unlock the receiver. If you forget the password, you will need to contact a DISH Network Customer Service Representative.
  • Page 61 Chapter 6 Tips Press the MENU button and then select Locks. If the receiver is locked, enter the password using the remote control’s NUMBER PAD. The receiver displays stars (*) as you enter the digits of your password. Then select OK. If the receiver is unlocked, you will be prompted to enter a password when you lock it.

  • Page 62: Interactive Tv

    Interactive TV Interacting With Your TV What you’ll find in this chapter: • HOME I NTERACTIVE • USTOMER UPPORT...

  • Page 63: Dishhome Interactive Tv

    UPPORT An important feature of your satellite TV receiver is Customer Support. This menu provides convenient access to your DISH Network account to review your statement, pay your bill, upgrade programming, and more. Make sure you connect an active telephone line or broadband network to your receiver.

  • Page 64: Digital Video Recording

    Digital Video Recording Recording & Pausing Live Programs What you’ll find in this chapter: • DVR? HAT IS • AUSING A ROGRAM • EVERSE ORWARD • OTION AND RAME RAME • ECORDING A ROGRAM • LAYING A ECORDED ROGRAM • SING ECORD LUS AND...

  • Page 65: What Is Dvr

    Chapter 8 What is DVR? DVR? HAT IS The Digital Video Recorder (DVR) features let you watch TV the way you want. You can pause, reverse, or skip back through a program. Then you can continue watching TV. Also, you can record and play back programs with full digital audio and video quality, without a VCR.

  • Page 66: Reverse , Fast Forward , And Skip

    Digital Video Recording Reverse, Fast Forward, and Skip EVERSE ORWARD This section describes how to use the DVR buttons to move forward and back quickly while you watch TV. Press BACK once to reverse the program 4 times as fast as normal play. Press BACK twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed.

  • Page 67: Recording A Live Program

    Chapter 8 Recording a Live Program ECORDING A ROGRAM Note: Programs recorded in HD require up to six times more storage space than programs recorded in SD. LAYING A ECORDED ROGRAM 118hr 41min 118hr 41 Start 3:04 3:04 The Brady Bunch he Brady Bunch 0:34 0:34...

  • Page 68: Using Record Link

    Digital Video Recording Using Record Link SING ECORD Your receiver has a timer feature called Record Link. This feature sends data (audio, video, and other commands) to an external recording device (ERD) that you can connect to the receiver’s RCA-type outputs. MENU ERD Setup Main Menu...
  • Page 69 Chapter 8 Recording While Watching Different Programs Make sure the receiver is in Single Mode by looking at the Single indicator on the front panel. See Switching Between Dual and Single Mode on page 15. Press GUIDE to open the Program Guide. Find a current program you want to record now. Press SELECT to tune to that program.
  • Page 70 Digital Video Recording Recording While Watching Different Programs Select OK to begin recording now or Options to customize your recording settings. If you selected Options, see Recording Options on page 62 for your choices. Repeat step 1. Press RECORD. Customize your options as described on page 62. Press DVR twice on the remote control.

  • Page 71: Recording Options

    Chapter 8 Recording Options ECORDING PTIONS When you set up a timer, you can choose from the following options: • Stop Recording Manually—The receiver will record until you press STOP. • Extend End Time—You can extend the stop time for the recording. This option is useful for programs that might run overtime, like sporting events or awards shows.

  • Page 72: Record Future Programs

    Record Future Programs Setting Up and Using Timers What you’ll find in this chapter: • IMERS AND ECORDINGS • SING THE IMERS • SING THE AILY CHEDULE • ETTING P AN UTOMATIC IMER • ETTING ANUAL IMER • PASS™ T ETTING IMER •...

  • Page 73: Timers And Recordings

    Chapter 9 Timers and Recordings IMERS AND ECORDINGS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most Digital Video Recorder (DVR) timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program.
  • Page 74 Record Future Programs Timers and Recordings Timer Options The Timer Options screen lets you set the following (not used on all options screens): • Protect Event—to prevent your programs from being erased when the DVR fills up. • Set Resolution—to set the timer to record only HD or only SD programs. Note: When setting DishPASS timers for programs available in both HD and SD, by default, the receiver will automatically select the HD program for recording.
  • Page 75 Chapter 9 Timers and Recordings Reasons Why Timers are Skipped If a timer is skipped, the reason is stated on the Timers List. • Priority—This timer had a lower priority than other events being recorded at the time. • User—A TV user chose to skip that timer. •...

  • Page 76: Using The Timers List

    Record Future Programs Using the Timers List Special Considerations When Using Timers • For Locked Programs—You must enter the receiver password before you can create an automatic timer. You can create a manual timer for a locked program without entering the password. However if you do this, when the timer starts, the receiver may display only an error or password-entry menu screen.

  • Page 77: Setting U P An Automatic Timer

    Chapter 9 Setting Up an Automatic Timer ETTING P AN UTOMATIC IMER Find a program or event to record in the future using the Program Guide or Browse Banner. The program can be a satellite delivered or over-the-air program (see page 116 for instructions on properly connecting an over-the-air antenna to your receiver).

  • Page 78: Setting U P A Dish Pass™ Timer

    Record Future Programs Setting Up a DishPASS™ Timer Select any Options (see page 65 for more details), as applicable. Select the channel (may be either satellite or over-the-air TV). Use the UP/DOWN ARROWS, PAGE UP/DOWN, or NUMBER PAD buttons to find the specific channel. Select Edit Time.

  • Page 79: Deleting A Timer

    Chapter 9 Deleting a Timer Enter your search criteria. You can use the virtual on-screen keyboard, or you can use the letters above the NUMBER PAD buttons on the remote control (similar to texting on cer- tain mobile phones) while the highlight is in the Enter Search Criteria field. See Using Text Fields on page 23 for instructions.
  • Page 80 Record Future Programs Tips • Make sure the Updates feature is enabled as described on page 101. By enabling this feature, the Program Guide will have the most up-to-date information, and can adjust or create timers accordingly. • Weekly, Daily, and Monday-Friday timers move only if the program is within one hour earlier or four hours later than the original time the timer was set up.
  • Page 81 Chapter 9 Notes Notes...

  • Page 82: Remote Control Setup

    Remote Control Setup Personalizing Your Remote Controls What you’ll find in this chapter: • MPROVING ECEIVER ONTROL • ONTROLLING THER OMPONENTS • ECOVER UTTON • ENDING ISCRETE OWER N AND...

  • Page 83: Improving Receiver Control

    Chapter 10 Improving Receiver Control MPROVING ECEIVER ONTROL These instructions help you improve your remote control settings to best operate your satellite receiver. Changing the Address for Remote Control 2 Because UHF radio signals travel longer distances and can pass through walls, a neighbor’s remote may be able control your receiver by mistake.
  • Page 84 If you have more than two DISH Network remote controls, then consult the SYSTEM INFO screen on each of the receivers to ensure that all the IR/UHF Pro remote controls use different remote addresses.
  • Page 85 Chapter 10 Improving Receiver Control Adjusting the Remote Control Antenna Be sure to set the remote control antenna (back of the receiver) straight up so you can use the remote control from as far away as possible. Don't let the antenna touch anything. If your UHF Pro Remote Control 2 isn't working well from far away, you may be experiencing interference from objects near your receiver.
  • Page 86 Remote Controls Improving Receiver Control Installing a UHF Attenuator Unwanted UHF signals may interfere with signals from the remote control to the receiver. To prevent such interference, you can install a 10 dB attenuator (available from many consumer electronics parts stores). Adding this attenuator will help keep out stray UHF signals, but it will also cut down how far away you can use the remote control.

  • Page 87: Controlling Other Components

    VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a VCR, a tuner, an audio amplifier, or a second DISH Network satellite receiver) to set the remote control to the right mode for the device. To change the mode, press the button for the device you want the remote to control.
  • Page 88 Remote Controls Controlling Other Components Setting a SAT Auto-Tune Channel Make sure the remote control has been programmed to operate your TV. Press and hold the TV button for three seconds until all four device mode buttons are lit. Press the STAR (*) button on the remote control. Using the NUMBER PAD on the remote control, enter the channel number used for viewing (up to three digits in the range from 002 to 125), for example channel “010.”...
  • Page 89 Chapter 10 Controlling Other Components Press VOLUME UP to enable SAT Auto-Tune or VOLUME DOWN to disable the feature. Press the POUND (#) button on the remote control. Removing the SAT Auto-Tune Channel Press and hold the TV mode button for several seconds until it stays lit. Press the STAR (*) button on the remote control.
  • Page 90 Remote Controls Controlling Other Components Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 137. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information.
  • Page 91 Chapter 10 Controlling Other Components Setting Up Using Device Codes Scan If the code for your device is not listed in the tables starting on page 137 or if you could not find a code that worked for your device, use this procedure to scan the remote control’s memory for the device code.
  • Page 92 Remote Controls Controlling Other Components Checking the Device Codes Use these steps to find the device code you’ve set for each remote control mode (TV, VCR, and AUX) Instructions Additional Information For example, hold TV until all of the other mode Press and hold the mode button until buttons light.
  • Page 93 Controlling Other Components Setting Up by Learning from Another Remote After you have programmed your DISH Network remote to control your devices (in TV, DVD, and/or AUX modes), you may find not all of the commands used by the devices’...
  • Page 94 RECORD for three seconds. Point the front of the original device remote to face the small square (IR window) on the front, left-hand side of the DISH Network remote control, as shown on page 84. On the DISH Network remote control, press the button you want to teach.
  • Page 95 Chapter 10 Controlling Other Components Controlling a Tuner or Amplifier Use the following remote control buttons to control a tuner or amplifier. When the remote control is set up as described on pages 78 and 86, press the AUX mode button to set the remote to AUX mode.
  • Page 96 6-7 make sure the remote is set up correctly): Programming to Control a Second Satellite Receiver If you have another DISH Network satellite receiver installed, you can use this remote in AUX mode to control it along with your new receiver. When you program the remote to control this other receiver, the remote will send out IR and UHF (not UHF Pro) signals to the receiver.

  • Page 97: The Recover Button

    Chapter 10 The Recover Button ECOVER UTTON Use RECOVER if you have a snowy, all blue, or black screen on your TV and cannot get the picture back from your satellite receiver. When you press the RECOVER button as described, the remote control sends commands to your TV to change channels or video inputs to get back to watching satellite programming.

  • Page 98: Sending Discrete Power O N And Off

    Remote Controls Sending Discrete Power On and Off • On a remote TV, RECOVER must be programmed to tune your remote TV to the specific channel to receive TV2 programming (for example, channel 60), using the instructions on page 88. Note: Press any remote-control button other than RECOVER to end this procedure.
  • Page 99 TV2 channel before you can use RECOVER. • Place the channel sticker on the remote TV and write down the channel you use to watch DISH Network programming. The stickers are inside the front cover of this guide. •...

  • Page 100: Receiver Customization

    Receiver Customization Personalizing Your Satellite Receiver What you’ll find in this chapter: • SING HARED • ODULATOR ETUP • SING ULTIMEDIA • SING ALLER • USTOMIZING THE UIDE AND HANNEL ISTS • HANGING ANGUAGES • SING LOSED APTIONING • ® D SING OLBY IGITAL...

  • Page 101: Using Shared View

    If you have TV1 and TV2 connected to the satellite receiver with coaxial cables (see page 107), you can decide which channel you’d like to use to view your DISH Network programming. If you have the system locked, then you’ll have to enter the password to enable TV1’s output on this screen.

  • Page 102: Using Multimedia

    Receiver Customization Using Multimedia SING ULTIMEDIA Photos Copy photos from select digital cameras and storage devices to the receiver’s DVR hard drive for viewing on the connected TV (options vary by receiver model). Now you don’t have to pass photos around or have a crowd of people hover around your digital camera. Transferring Photos to Your Receiver MENU Main Menu...
  • Page 103 Only hard drives that are single-disk units currently are supported. • Dedicate the hard-disk drive for use only with your DISH Network receiver; do not use the drive for any other purposes, such as the backup and storage of computer files.

  • Page 104: Using Caller Id

    Receiver Customization Using Caller ID SING ALLER Caller ID displays on your TV if you subscribe to Caller ID from your local phone company. To use this feature make sure you have a phone line connected to the receiver, Caller ID is enabled on your phone line and that the Caller ID option is selected on your receiver.

  • Page 105: Customizing The Guide And Channel Lists

    Chapter 11 Customizing the Guide and Channel Lists Using Caller ID History Use the following instructions to view and delete numbers from your Caller ID History. USTOMIZING THE UIDE AND HANNEL ISTS You can set up the on-screen Program Guide to list channels in Descending order, with the highest channel number displayed at the bottom of the TV screen, or in Ascending order, with the highest channel number displayed at the top of the screen.
  • Page 106 Receiver Customization Customizing the Guide and Channel Lists Changing the Guide Display The receiver comes set to display the Program Guide with video in the upper right corner. However, you can change the way the Program Guide displays on your TV screen. MENU Select a Guide Display Option Standard - Guide with Regular Text Size...

  • Page 107: Changing Languages

    Chapter 11 Changing Languages Press the MENU button, select System Setup, and then Local Channels. Select Chan Display. Note: Changing the channel display preference may cause timers on those channels to be lost. Review your timers list after making any changes (refer to Using the Timers List on page 67).

  • Page 108: Using Closed Captioning

    Receiver Customization Using Closed Captioning SING LOSED APTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs. Also, you can display captions when you play back programs recorded on the receiver's integrated DVR (Digital Video Recorder), even if you didn't have them turned on at the time the program or event was recorded.

  • Page 109: Using Dolby® Digital Surround Sound

    Chapter 11 Using Dolby® Digital Surround Sound ® SING OLBY IGITAL URROUND OUND Dolby Digital gives you the capability to enjoy programs with surround sound. An external decoder is required to enjoy this feature. Refer to your decoder’s user’s guide. Note: Not all programs or events contain a Dolby Digital sound track.

  • Page 110: Resetting To Factory Defaults

    Favorite Lists except for the All Chan, All Sub, and All HD lists. You cannot reset the receiver to default settings to discard or reset a password you have forgotten. No one but a DISH Network Customer Service Representative can reset the receiver to bypass a password-protected parental control setting or lock.

  • Page 111: Inactivity Standby

    Chapter 11 Inactivity Standby NACTIVITY TANDBY If your receiver is on for a preset period of time without any activity (for example, no channel changes or use of DVR controls), the Inactivity Standby feature turns off the receiver so that you’ll always have the latest Program Guide and DISH On Demand (if available on your model).

  • Page 112: Connections And Setup

    Connections and Setup How to Connect Your Satellite Receiver What you’ll find in this chapter: • TV (TV1) ONNECTING TO THE EARBY • (TV1 ONNECTING TO THE EMOTE TV2) • ONNECTING TO NTENNA • ONNECTING THE HONE • ONNECTING A ROADBAND NTERNET ONNECTION...

  • Page 113: Connecting To The Nearby Tv (Tv1)

    Note: If you would like to put the receiver in a remote location (closet, cabinet, etc.), be sure to get the replacement remote control that uses UHF Pro signals to control TV1. Contact your DISH Network retailer or go to www.dishnetwork.com, select Technology, and then click on Remotes & Accessories.
  • Page 114 Connections and Setup Connecting to the Nearby TV (TV1) YPbPr Connections The YP (component) connections provide high-quality video to your HDTV or HD monitor. If an HDMI audio/video connection between your receiver and nearby TV is unavailable or not applicable, then you should use component video with separate audio. AUDIO Connect receiver and Turn monitor...
  • Page 115 Connecting to the Nearby TV (TV1) Setting Up to Display in HD Once the receiver has been activated with qualifying DISH Network programming, you will be able to receive high-definition programs to watch. Use the following steps to select the desired HDTV format to display these programs on your TV.

  • Page 116: Connecting To The Remote Tvs (Tv1 Or Tv2)

    If you’re using TV1 in a room away from the receiver, be sure to order the replacement remote control that uses UHF Pro signals instead of IR. Call your DISH Network retailer, or go to www.dishnetwork.com, select Technology, and then select Remotes & Accessories.
  • Page 117 Chapter 12 Connecting to the Remote TVs (TV1 or TV2) Note: The remote TV(s) will have to be set to the same channel mode, either air or cable channel mode for this installation. See your TV user’s guide for instructions on how to set your TV to air or cable channel modes.
  • Page 118 Connections and Setup Connecting to the Remote TVs (TV1 or TV2) Confirm that you see a picture from the receiver on your remote TVs. • If your picture looks good, go to step 23. • If your TVs do not have a picture or if it is not as clear as you would like it to be, go to the next step.

  • Page 119: Connecting To Your Dish Antenna

    2150 MHz. Some cables may say “Swept tested for 2150 MHz.” If you have any doubt about this, ask your DISH Network retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated up to at least 2150 MHz.

  • Page 120: Connecting The Phone Line

    If this prompt displays, follow the instructions and do not disturb the receiver until the nearby TV is displaying DISH Network video. Otherwise, press VIEW LIVE TV. After a few minutes, you should be watching TV.
  • Page 121 Chapter 12 Connecting the Phone Line Phone Jack Optional Phone Coupler Phone Jack Phone Y-Adapter Optional Phone Coupler Phone System Setup You must set up the receiver for your telephone system (touch-tone or rotary-phone dialing), and set a telephone-number prefix, if you need a prefix to dial an outside call. Note: A prefix is different than an area code, which is required for all 10-digit dialing.

  • Page 122: Connecting A Broadband Internet Connection

    SING DishCOMM is a robust network technology based on the HomePlug 1.0 standard that allows compatible DISH Network satellite receivers to send and receive data via the power lines in your home. DishCOMM allows one or more receivers to "share" another receiver's phone connection (see step 4, below), or to use a DishCOMM Modem connected to the phone line (see step 5, below), which eliminates the need for a physical phone-line connection to a receiver.
  • Page 123 Chapter 12 Connecting Using DishCOMM "adding" compatible receivers and equipment (such as a DishCOMM Modem). Use a single receiver to enter the receiver (and modem) IDs on the DishCOMM Setup screen. Access the DishCOMM Setup screen (press the MENU button, then select System Setup, Installation, and finally DishCOMM Setup).

  • Page 124: Connecting Avcr To The Remote Tv

    Connections and Setup Connecting a VCR to the Remote TV • DishCOMM equipment should not be plugged into switched outlets. • Dimmers for home lighting can interfere with DishCOMM. It is not recommended to use dimmers on the same home electrical circuit as DishCOMM equipment. •...

  • Page 125: Connecting An Over - The -Air Antenna

    The audio/video quality on local over-the-air channels depends on the distance and terrain between the broadcast station and your home, and on the placement and quality of the over-the-air TV antenna you use. If you have questions about over-the-air channels, then contact the broadcaster, not DISH Network.
  • Page 126 Connections and Setup Connecting an Over-the-Air Antenna Scanning for Over-the-Air Channels With your over-the-air antenna adjusted for best reception, use these instructions to scan for over-the-air channels for the nearby TV. Make sure you have your over-the-air antenna connected to the receiver’s TV A NTENNA connection.
  • Page 127 Chapter 12 Connecting an Over-the-Air Antenna Peaking Your Over-the-Air Antenna MENU Channel Main Menu Thursday, January 20 Program Guide 114 E! 114 E! 6:25 pm Themes & Search Customer Support Multimedia Locks System Setup Daily Schedule Preferences Celebrity Homes Cancel 5:30 pm - 7:00 pm NR System Setup Select a digital...
  • Page 128 TV for many years. New digital over-the-air TV signals are broadcast and received in the same way. Digital over-the-air TV broadcasting uses advanced technology like that of DISH Network to deliver superb picture quality and CD-quality sound. However, digital over-the-air signal reception (like analog over-the-air signal reception) depends on several things: •...
  • Page 129 Home Distribution signal from the antenna. If you have questions about over-the-air channels, contact the broadcasters, not DISH Network. DISH Network does not broadcast over-the-air signals and so cannot do anything to change over-the-air signal quality. However, the receiver's digital channel setup menus provide a signal strength bar that can help you in aiming the over-the-air TV antenna for the strongest possible signal.

  • Page 130: Using Troubleshooting Tools

    Connections and Setup Using Troubleshooting Tools SING ROUBLESHOOTING OOLS Your receiver has troubleshooting tools that a Customer Service Representative may ask you to use if you should ever run into problems while using your equipment. Even though these tools are quite helpful, it is recommended that you only use them when a DISH Network representative you have contacted specifies you do so.
  • Page 131 Warning: Running the Check Switch test while the receiver has low or no signal will result in incorrect receiver settings and cause you to lose channels. Do not run a Check Switch test unless directed to do so by a DISH Network Customer Service Representative or technician’s instructions.

  • Page 132: Reference

    Reference Troubleshooting and Remote Codes What you’ll find in this chapter: • ROUBLESHOOTING ABLES • EMOTE ONTROL EVICE ODES...

  • Page 133: Troubleshooting Tables

    Reference Troubleshooting Tables ROUBLESHOOTING ABLES Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it.
  • Page 134 For example, viewers Program providers specify which programs are blacked out 011, 012 who live close to a particular for specific areas, not DISH Network. football stadium may be prohibited from watching football games that are played in that stadium.
  • Page 135 Reference Troubleshooting Tables Message Possible Reason What to Do Number • You must subscribe to a channel before you can tune to a program on that channel. Call the Customer Service You may have tried to tune to a Center at 1-800-894-9131 to subscribe or if you believe 013, 014 program on a channel that you this message was displayed by mistake.
  • Page 136 Reference Troubleshooting Tables Message Possible Reason What to Do Number • Make sure that you have selected the option for the right satellite on the Point Dish screen, as described on You may have aimed the satellite page 122. dish at one satellite, but selected •...
  • Page 137 Reference Troubleshooting Tables Changing Channels What Is Happening Possible Reason What to Do • You may have made a • Carefully try entering again the channel mistake entering the number you want. channel number, or the • Reset the receiver (page 121). channel number you You enter a desired channel GUIDE...
  • Page 138 Reference Troubleshooting Tables What Is Happening Possible Reason What to Do • Make sure the remote control antenna is connected to the port on the EMOTE NTENNA receiver’s back panel. • Make sure the remote control antenna is not touching any other equipment or any back panel connections on your receiver.
  • Page 139 Reference Troubleshooting Tables What Is Happening Possible Reason What to Do • The IR sensor on the extender • Make sure that the extender that You use an IR extender (not a that receives the remote control receives the signal from the remote “mouse tail”), and it does not seem to signals may not be facing the control is facing the right way, so...
  • Page 140 Reference Troubleshooting Tables Watching a Program What Is Happening Possible Reason What to Do • Verify the TV is set to the correct input or channel for your setup. • Make sure that the TV set is plugged into • The TV set may not be a working electrical outlet.
  • Page 141 Reference Troubleshooting Tables What Is Happening Possible Reason What to Do Using the TV remote control and/or menus You may have turned on the displayed by the TV (not the receiver remote A “black box” fills almost all of the Closed Captioned feature on control or the menus displayed by the TV screen.
  • Page 142 Reference Troubleshooting Tables Timers What Is Happening Possible Reason What to Do You try to set up an event You must enter the password timer and the receiver To create an event timer for the program, first before you can create an event displays a message noting enter the password.
  • Page 143 Reference Troubleshooting Tables What Is Happening Possible Reason What to Do You try to set up a manual You may have tried to set a Review the information on manual event timers event timer. The receiver manual event timer with invalid on page 68.
  • Page 144 The receiver was sending Pay- Per-View purchase information You pick up the telephone to to DISH Network using your Hang up, and then pick up the telephone again to make a call, but you do not phone line. When the receiver get a dial tone.
  • Page 145 Reference Troubleshooting Tables Locks What Is Happening Possible Reason What to Do You set a lock (for example, a lock You may not have locked the You must lock the receiver to apply any on programs by ratings), but the lock receiver.

  • Page 146: Remote Control Device Codes

    Reference Remote Control Device Codes EMOTE ONTROL EVICE ODES These tables contain the manufacturer codes for programming the remote to control your TV, VCR, DVD player, or audio amplifier. Every attempt has been made to include all codes. If your device brand is not listed or if the codes do not work, the remote may not control your device.
  • Page 147 Reference Remote Control Device Codes Matsushita 689 Hitachi 523 549 554 585 627 638 654 Penney 503 505 506 508 516 525 543 655 658 756 786 788 789 790 791 Maxent 507 581 595 627 631 645 650 653 654 658 661 HP 599 712 721 911 Media Center 721 680 690 728 730 744 771 802 830 857...
  • Page 148 Reference Remote Control Device Codes VCR Codes Samwon 620 Techview 590 683 Sansei 697 Techwood 508 523 573 627 654 Sansui 726 754 756 834 899 908 Teco 704 Programming in AUX mode: In most cases, use these codes to program in Sanyo 590 611 627 661 683 Teknika 504 505 512 516 523 524 525 VCR mode;...
  • Page 149 Reference Remote Control Device Codes Finlux 549 556 801 MGA 512 567 568 675 Runco 533 Fisher 549 581 789 MGN Technology 675 Salora 567 Fuji 554 772 Microsoft 792 Samsung 506 524 534 591 755 807 Funai 588 594 804 Midland 591 Sanky 533 Sansui 515 516 544 550 562 594 682...
  • Page 150 Reference Remote Control Device Codes XR-1000 554 588 594 Casio 717 829 830 840 Yamaha 581 592 594 682 CCE 802 KLH 659 Zenith 500 507 533 594 772 779 791 Chase Technologies 687 Knoll Systems 701 ZT Group 792 Cinema Sound 696 Koss 739 Clarinette 717...
  • Page 151 Reference Remote Control Device Codes DVD Player Codes Disney 617 Pyle 782 Quasar 799 Dual 871 Radio Shack 717 728 Durabrand 826 Programming in AUX mode: In most cases, use these codes to program in RCA 635 652 653 659 675 703 772 842 DVD2000 699 716 VCR mode;...
  • Page 152 Reference Remote Control Device Codes Konka 753 Provision 761 Xbox 703 720 749 816 Koss 564 723 745 873 Pye 674 Xwave 891 Lasonic 593 Qwestar 723 Yamaha 565 577 699 716 737 739 853 Zenith 611 672 673 824 Lenoxx 560 826 RCA 616 666 690 703 719 720 749 765 816 835 842 901...
  • Page 153 Reference Remote Control Device Codes TV/VCR Combo TV/DVD/VCR Combo Sharp 573 Sonic Blue 907 Codes Codes Sony 510 792 905 908 909 Stack 9 792 Note: Program the remote in TV mode Note: Program the remote control in TV Supercable 915 using the TV code and in DVD mode (or mode using the TV code, in DVD mode Systemax 792...

  • Page 154: Appendix

    Appendix What you’ll find in this chapter: • IMITED ARRANTY • ESIDENTIAL USTOMER GREEMENT • FCC C OMPLIANCE...

  • Page 155: Limited Warranty

    Appendix IMITED ARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty.
  • Page 156 DISH Network’s Exchange Programs DISH Network offers two options if you need to replace your satellite receiver equipment or its accessories. Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business days).

  • Page 157: Residential Customer Agreement

    1-800-894-9131 y le enviaremos una copia. DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support. You may contact us 24 hours a day, any day of the year:...
  • Page 158 Services. J. Promotional Offers and Items. If a third party, such as an independent DISH Network retailer, integrator or private cable operator, offered you a promotional offer or item in connection with your subscription to the Services, such third party is wholly responsible for fulfilling such promotional offer or providing such promotional item, and DISH Network is not in any way responsible for such fulfillment.
  • Page 159 (unless you are receiving Services pursuant to a Pre-Pay Promotion). Live Operator Payment $5.00 You make a debit or credit card payment through a DISH Network customer service representative (unless you are receiving Services pursuant to a Pre-Pay Promotion).
  • Page 160 Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.) $5.95 DISH Network delivers a remote control to you via regular delivery. (An additional $10 Extended Delivery Fee applies to Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.) $8.95...
  • Page 161 DISH Network or one of our affiliates, you agree to pay the reasonable costs of such collection or other action.
  • Page 162 Not all receivers with a Smart Card slot require a Smart Card for proper authorization. Smart Cards remain the property of DISH Network at all times and must be returned to us upon our request. Smart Cards are not transferable. Your Smart Card will only work in the DISH Network receiver to which it was assigned by DISH Network.
  • Page 163 TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a third party without notifying you. You may not assign or transfer your Services without our written consent, which will not be unreasonably withheld. We may, however, refuse to allow you to assign or transfer your Services if you lease your Equipment or your account has an outstanding balance.
  • Page 164 Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have by reason of such default or breach at law, in equity, under contract or otherwise (all of which are expressly reserved).

  • Page 165: Fcc Compliance

    If trouble is experienced with this equipment, for repair or warranty information, please contact DISH Network at 1-800-333- DISH (3474). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 166 Discrete Power On and Off 89 Attenuator 77 Dish Antenna 110 Automatic Timer 68 DISH Network Account 4 Languages, Changing 98 DISH Network Logo, Moving 8 Learning from Another Remote 84 DISH On Demand 7 Back Button 57 Limited Mode 78 Ordering 34...
  • Page 167 New Episodes 64 Live Program 58 Using Recover Button 88 Maximum # Recorded Events 65 Remote Control 1 (Green) 3 Options 62 Remote Control 2 74 Playing Back a Recorded Recover Button 88 Opening Menus 22 Program 58 Removing Recover Button Ordering a Pay-Per-View 34 Receiver is Off 66 Channel Programming...
  • Page 168 Timer Symbol 66 Point Dish and Check Switch 122 Unlocking Your Receiver 51 Timer Types 64 Program Guide 130 Updates 101 Timers List 65 Remote Control 128 Using DishCOMM 113 Why Timers are Skipped 66 Resetting Your Receiver 121 Using the Menus 22 Transmit Channel Numbers 119 Watching a Program 131 Troubleshooting 121...
  • Page 169 Notes Notes...

  • Page 170: Remote Control Settings

    Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the Important System Information menu (see Ordering Your Programming Packages). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number:...

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