Transferring Calls - Aastra 9480i User Manual

Transferring Calls

Blind Transfer
A blind transfer is when you transfer a call directly to another extension without consulting with
the person receiving the call. To do this, simply complete the transfer immediately after you have
entered the number. The call goes directly to the extension or outside line you transferred to. If the
party you are transferring the call to does not answer, the transferred call rings back to your
extension.
Consultative Transfer
You also have the option to consult with the person you are transferring the call to, before you
complete the transfer. To do this, simply remain on the line until the receiving party answers the
call. After consulting with the receiving party, you can either complete the transfer or cancel the
transfer to go back to the original call.
The 9480i has an Intercom hard key on the front panel. In addition, when you lift the handset on
the phone, the Transfer key displays on the softkeys by default. Use either the Intercom hard key
or the softkey to transfer call.
Model 9480i IP Phone User Guide
IP Phone UI
Screen that displays when handset is lifted
John Smith
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