Page 1 9480i CT IP Phone 9480i CT IP Phone User Guide Release 2.5 41-001181-03 Rev 00...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
Page 3: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 5: Table Of Contents
Key Descriptions ...12 Methods for Customizing Your Phone ...15 Phone Options via the IP Phone UI ...15 Phone Options via the Aastra Web UI ...18 Phone Status ...22 Phone Status via IP Phone UI ...22 Finding Your Phone’s IP Address ...23 Phone Status via the Aastra Web UI ...24...
Page 6: Table Of Contents
Line Keys and Softkeys ...60 Multiple Line and Call Appearances ...60 Softkeys ...61 State-Based Softkey ...63 Line Key ...66 Creating a Speeddial Key ...69 Editing Speeddial Keys ...76 "Do not Disturb" (DND) Key ...80 Busy Lamp Field (BLF) Key ...82 BLF List Key ...84 Automatic Call Distribution (ACD) Key (for Sylantro Servers) ...86 Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ...91...
Page 7 Using a Headset ...136 Using Intercom ...137 Redial ...139 Mute ...140 Receiving Calls ...141 Answering an Incoming Call ...141 Sending an Incoming Call to Voicemail ...142 Handling Calls ...143 Placing a Call on Hold ...143 Transferring Calls ...145 Conferencing Calls ...147 Ending Calls ...153 Managing Calls ...154 Directory List ...154...
Page 8 Idle Mode ...205 Handset Icons and Status Messages ...205 Multifunction Handset LED Indicator ...206 Using Handset Keys ...206 Battery Charging ...208 Volume Control ...209 Directory – Cordless Handset ...209 Callers List - Cordless Handset ...212 Making Calls from Cordless Handset ...215 Pre-dialing a Number ...215 Using a Headset ...215 Receiving Calls ...215...
Page 9 Use LLDP ELIN ...251 Shared Call Appearance (SCA) Call Bridging ...252 Available Features Enabled by Administrators ...255 Outgoing Intercom Calls ...255 Missed Call Summary Subscription ...255 Customizable Callers List Key and Services Key ...256 Autodial (Hotline and Warmline) ...256 Centralized Conferencing ...256 Answer and Ignore Softkeys for XML Applications ...257 XML Softkey for Special Characters in XML Applications ...257 Playing a WAV File On Your Phone ...258...
Page 11: About This Guide
About this Guide This guide explains how to use the basic features of your new 9480i CT phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
Page 12: Introduction
Introduction This 9480i CT IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 9480i CT IP telephone provides communications over an IP Network using the SIP IP telephony protocol.
Page 13: Requirements
Telecom. Contact your Administrator for more information. Installation and Setup If your System Administrator has not already setup your 9480i CT phone, please refer to the Aastra 9480i CT Installation Guide for basic installation and physical setup information. For more advanced administration and configuration information, System Administrators should refer to the Aastra SIP IP Phone Administrator Guide.
Page 14: Getting Started
Getting Started The 9480i CT must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Page 15 The 9480i CT phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Page 16 When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. Downloading Language Packs Network Done John Smith Sat Jan 1 12:18am Services Icom Callers Idle Screen Model 9480i CT IP Phone User Guide...
Page 17: Network Connected/Network Disconnected
However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 9480i CT IP Phone Installation Guide, the section “Connecting to the Network and to Power.”...
Page 18: Idle Screen
You can configure the 6 softkeys with up to 20 functions as required. John Smith Sat Jan 1 12:18am Services Icom Callers 9480i Hold Redial Goodbye Options PQRS WXYZ Xfer Icom Conf Services Softkeys Intercom hard key Services hard key Model 9480i CT IP Phone User Guide...
Page 19 "More" displays on the screen. Pressing the More softkey toggles between the first screen and a second screen of softkeys configured on your phone. Additional Speeddial Softkeys Model 9480i CT IP Phone User Guide page 134. page 143. page 154.
Page 20 Idle State screen only if you have new messages waiting. John Smith Sat Jan 1 12:18am Services Icom Callers Idle Screen John Smith > Dial Conf Xfer More Model 9480i CT IP Phone User Guide...
Page 21 Sat Jan 1 12:18am Services Directory Callers Idle Screen Note: The 6 softkeys are state-based configurable softkeys and allow you to configure up to 20 functions. Model 9480i CT IP Phone User Guide John Smith John Smith > Dial Icom Conf Xfer...
Page 22: Ip Phone Keys And Key Descriptions
The following sections describe the various 9480i CT phone key functions, and how they help you make and manage your calls and caller information. Key Descriptions The following table identifies the keys on the key panel of your 9480i CT IP phone that you can use for handling calls. Keys...
Page 23 Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 9480i CT IP phone supports up to 4 line keys. L1 L1 L4 L4 L3 L3 L2 L2 Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset.
Page 24 Reference For keys and key descriptions on the 9480i CT cordless handset, see “Cordless Handset” page 194. Model 9480i CT IP Phone User Guide...
Page 25: Methods For Customizing Your Phone
• Using the Options • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options These options allow you to customize the following phone settings.
Page 26 4. Set Audio 5. Handset Pairing Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages Phone Lock Ring Tone Tone Set Audio Mode Headset Mic Vol Model 9480i CT IP Phone User Guide...
Page 27 For more information about customizing your phone using the available options from the IP Phone UI, see the section For more information about administrator options, contact your System Administrator. Model 9480i CT IP Phone User Guide Options Options on the phone to enter the Options List.
Page 28: Phone Options Via The Aastra Web Ui
In addition to the IP Phone UI options, you can also customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see Phone’s IP Address”...
Page 29 The Network Status window displays for the IP phone you are accessing. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Model 9480i CT IP Phone User Guide...
Page 30 The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone, and information about the SIP account(s) currently configured on the phone.
Page 31 • Webpage language and input language Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 9480i CT. Model 9480i CT IP Phone User Guide...
Page 32: Phone Status
Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 33: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 34: Phone Status Via The Aastra Web Ui
Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press <Enter>.
Page 35 The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status...
Page 36 SIP Account is “9057604601@anasipproxy.aastra.com” on port “5060” Status is “401” - Unregistered if SIP registration fails. Backup registrar is used (“No”) SIP Account 9057604603@anasipproxy.aastra.com:5060 SIP Account 9057604601@anasipproxy.aastra.com:5060 Model 9480i CT IP Phone User Guide Backup Registrar Status Used? Registered Backup...
Page 37: Customizing Your Phone
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 38 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 39 4. In the "Ring Tone" section, select a line for which you want to set ring tone. 5. Select a value from the "LineN" field Note: See the 6. Click Model 9480i CT IP Phone User Guide Ring Tones Table page 27 for valid values. Ring Tones Table page 27 for valid values.
Page 40: Contrast Level
6. Press Done to save your selection. on the phone to enter the Options List. Display 1. Contrast Level 2. Backlight - Select Done - Contrast Level Contrast Level: Cancel - Done - Model 9480i CT IP Phone User Guide...
Page 41: Backlight
"Auto". Available options are: • • Auto (Default) 6. If you selected "Off", press Done to save your setting. Model 9480i CT IP Phone User Guide on the phone to enter the Options List. Display 1. Contrast Level 2. Backlight...
Page 42 "Clear" softkeys to delete entries if required. 9. Press Done to save your setting. Backlight Auto Advanced - Cancel - Done - Backlight On Time 10 seconds - Backspace - Clear Cancel - Done - Model 9480i CT IP Phone User Guide...
Page 43: Live Dialpad
The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 9480i CT IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the *Availability of feature dependant on your phone system or service provider.
Page 44: Set Audio
You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 9480i CT allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 45 Headset • Speaker/Headset • Headset/Speaker 6. Press Done to save your setting. Model 9480i CT IP Phone User Guide on the phone to enter the Options List. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done -...
Page 46 8. Select the Low, Medium, or High volume level. Default is Medium. 9. Press Done to save your selection. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done - Headset Mic Volume Medium High Cancel - Done - Model 9480i CT IP Phone User Guide...
Page 47: Time And Date
Options 1. Press 2. Select Preferences. 3. Select Time and Date. 4. Select Set Time. Model 9480i CT IP Phone User Guide on the phone to enter the Options List. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4.
Page 48 - Change Cancel - Done - Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 9480i CT IP Phone User Guide...
Page 49 2 Jan 2000 • Sun 2 Jan • 2 Jan • 02.01.2000 8. Press Done to save the Date Format. Model 9480i CT IP Phone User Guide Set Date Enter Date (y-m-d): 2000-01-02 - Backspace Cancel - Done - Date Format...
Page 50 Cancel - Done - Codes.”. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - Model 9480i CT IP Phone User Guide...
Page 51 Server 3. 1. Select Preferences. 2. Select Time and Date. 3. Select Time Server. 4. Select from Time Server 1, Time Server 2, or Time Server 3. Model 9480i CT IP Phone User Guide Daylight Savings 30 min summertime summertime Automatic...
Page 52 - 123 Done - The default for Time Servers is Enabled. Time Server 1 Time Server Address: 0.0.0.0 - Backspace Disable - - Dot “ . ” Cancel - - 123 Done - Model 9480i CT IP Phone User Guide...
Page 53 5. In the “Time Server 1”, “Time Server 2”, and “Time Server 3” fields, enter IP addresses or qualified domain names for the primary, secondary, and tertiary time servers. Note: 6. Click Model 9480i CT IP Phone User Guide Time Servers can only be entered if NTP Time Servers is enabled. to save your settings.
Page 54: Language
Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
Page 55 For more information about loading language packs, see your System Administrator. 1. Click Basic Settings->Preferences->Language Settings. 2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: •...
Page 56 Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Page 57 #/\@ German Uppercase Characters 1.:;=_,-'&() ABC2ÄÀ DEF3É GHI4 JKL5 MNO6Ö PQRS7ß TUV8Ü WXYZ9 * <SPACE> #/\@ Model 9480i CT IP Phone User Guide Lowercase Characters 1.:;=_,-'&() abc2áàç def3éè ghi4ïí jkl5 mno6ñóò pqrs7 tuv8úü wxyz9 * <SPACE> #/\@ Lowercase Characters 1.:;=_,-'&() abc2äà...
Page 58 Italian Uppercase Characters 1.:;=_,-'&() ABC2ÀCÇ DEF3ÉÈË GHI4 JKL5 MNO6ÓÒ PQRS7 TUV8Ù WXYZ9 * <SPACE> #/\@ Lowercase Characters 1.:;=_,-'&() abc2àcç def3éèë ghi4 jkl5 mno6óò pqrs7 tuv8ù wxyz9 * <SPACE> #/\@ Model 9480i CT IP Phone User Guide...
Page 59 IP Phone UI Use the following procedure to change the input language using the IP Phone UI. Options Options 1. Press 2. Select Preferences. 3. Select Language. Model 9480i CT IP Phone User Guide Lowercase Characters 1.:;=_,-'&() abc2áàâãç def3éê ghi4í jkl5 mno6óôõ...
Page 60 1. Click Basic Settings->Preferences->Language Settings. 2. Select a language from the "Input Language" field. Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI. Valid values are: •...
Page 61 IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 9480i CT IP Phone. Model 9480i CT IP Phone User Guide...
Page 62: User Password
This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password...
Page 63 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click Model 9480i CT IP Phone User Guide user ” (all lowercase) and the password field is...
Page 64: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 65: Restarting Your Phone
Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 9480i CT IP Phone User Guide button on the phone to enter the Options List.
Page 66: Phone Lock
• At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 67 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 9480i CT IP Phone User Guide...
Page 68: Defining An Emergency Dial Plan
The following table describes the default emergency numbers on the IP phones. Emergency Number You can set the emergency dial plan using the Aastra Web UI. Description A United States emergency number A United Kingdom emergency number An international emergency telephone number for GSM mobile phone networks.
Page 69 Default for this field is 911|999|112|110. 3. Click Reference For more advanced options you can set on your phone, see Model 9480i CT IP Phone User Guide to save the emergency dial plan to your phone. “Additional Features” page 225.
Page 70: Line Keys And Softkeys
Multiple Line and Call Appearances The 9480i CT has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of.
Page 71: Softkeys
Softkeys Your 9480i CT has 6 multi-functional, state-based softkeys with up to 20 programmable functions. You can use the Aastra Web UI only, to configure key functions. The following table lists the functions you can set on the softkeys and provides a description for...
Page 72 (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, “Group RTP Paging (receives RTP streams)” Indicates the key has no function assigned.
Page 73: State-Based Softkey
State-Based Softkey On the 9480i CT softkeys, you can configure a specific state to display when a softkey is being used. The following table describes the states available to configure for the softkeys. State Description idle The phone is not being used.
Page 74 Key Display Behavior On the 9480i CT IP Phone, you can configure up to 20 functions on the softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
Page 75 The following illustrations show the configuration of Key 12 and how that key displays on the phone. Key 12 configured as a speeddial Key 12 displays in softkey position 1 on the phone Model 9480i CT IP Phone User Guide John Smith Sat Jan 1 12:18am - LAB...
Page 76: Line Key
Line Key You can set a softkey to act as a line/call appearance key on the 9480i CT. This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the...
Page 77 Previous and Next softkeys, up or down icons, display. By using the functionality as the Previous and Next softkeys. You use the Aastra Web UI to set a softkey as a line. Model 9480i CT IP Phone User Guide 5 and 2...
Page 78 Configuring a Line Key You can set a key as an additional line on the 9480i CT. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple...
Page 79: Creating A Speeddial Key
The normal function of the speeddial option allows you to dial a number quickly by pressing a key configured for speeddialing. You can program the keys on the 9480i CT to speeddial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 80 You can enter up to 16 letters in the "Enter Name:" field. 3. Press the 2 key to move to the next field. Enter Name: Enter Number: Line: 1 - Save - Backspace Cancel - - ABC Model 9480i CT IP Phone User Guide...
Page 81 7. Press the "Save" softkey to save the speeddial information to the speeddial key you selected. Note: To delete or remove a speeddial configuration from the phone, you can press the Remove key. Model 9480i CT IP Phone User Guide Enter Name: John Smith Enter Number:...
Page 82 4. To backspace and erase a mistake, press the Backspace softkey. on the phone to enter the Options List. Enter Name: Enter Number: Line: 1 - Save - Backspace Cancel - - ABC Model 9480i CT IP Phone User Guide...
Page 83 10. Press the "Save" softkey to save the speeddial information to the speeddial key you selected. Note: To delete or remove a speeddial configuration from the phone, you can press the Remove key. Model 9480i CT IP Phone User Guide Enter Name: John Smith Enter Number:...
Page 84 6. In the "Line" field, select a line to apply to this softkey. Valid values are 1 through 9. 7. Check (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. Model 9480i CT IP Phone User Guide...
Page 85 Creating Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click Operation->Keypad Speeddial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, enter the phone number, extension, or speeddial prefix to apply to this Digit key.
Page 86: Editing Speeddial Keys
- Operation->Softkeys and XML • Using the IP Phone UI at the path: - Options->Preferences->Speed Dial Edit The following illustration shows the path in the 9480i CT IP Phone UI for editing a speeddial key. Preferences 1. Tones 2. Contrast Level 3.
Page 87 1. You can cancel out of the speeddial editing process at any time without saving, by pressing the 2. You can delete a speeddial key by pressing the Remove key. Model 9480i CT IP Phone User Guide Goodbye key, or the Cancel key.
Page 88 4. If required in the "Line" field, select a line for which to apply the speeddial to. Valid values are 1 through 9. 5. Click Note: You can delete a speeddial key by removing the information from the "Value" field. to save your changes. Model 9480i CT IP Phone User Guide...
Page 89 Editing a Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click Operation->Keypad Speeddial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speeddial prefix for this Digit key. If you enter a speeddial prefix, you must enter the "+"...
Page 90: Do Not Disturb" (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the softkeys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 91 3. In the "Type" field, select Do Not Disturb to apply to the softkey. 4. Check (enable) or uncheck (disable) the states you want to apply to this softkey. 5. Click to save your changes. Model 9480i CT IP Phone User Guide...
Page 92: Busy Lamp Field (Blf) Key
Supervisor’s phone shows that the worker’s phone is in use and busy. On the 9480i CT, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key.
Page 93 6. In the "Line" field, select a line for which to apply this softkey. Valid values are 1 through 9. 7. Check (enable) or uncheck (disable) the states you want to apply to this softkey. 8. Click to save your changes. Model 9480i CT IP Phone User Guide...
Page 94: Blf List Key
Configuring a BLF List Key The BLF List function can be configured on the 9480i CT using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services.
Page 95 6. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my53i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. 7. Click Model 9480i CT IP Phone User Guide to save your changes.
Page 96: Automatic Call Distribution (Acd) Key (For Sylantro Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 9480i CT supports Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, you must first configure an ACD softkey. When you...
Page 97 Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 9480i CT IP Phone. The procedure shows the softkey screens as an example. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20".
Page 98 LED as they may appear on your IP phone. Phone Status: Logged In Model and Available 9480i CT Solid Red LED Status: Unavailable Logged Out Blinking Red LED icon Blinking icon No LED icon Model 9480i CT IP Phone User Guide...
Page 99 Use the Backspace softkey to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login. Your phone logs into the queue on the server. Model 9480i CT IP Phone User Guide Mon Jan 2 10:37am Support...
Page 100 System Administrator for more information. 8. To logout of the queue, press the Log Out softkey. The server no longer distributes phone calls to your IP phone. ACD: Support Available Log Out ACD: Support Unavailable Log Out Model 9480i CT IP Phone User Guide...
Page 101: Directed Call Pickup/Group Call Pickup Keys (For Sylantro Servers)
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 102 Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 9480i CT IP Phone. The procedure shows the softkey screens as an example. 1. Click Operation->Softkeys and XML..
Page 103 Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 9480i CT IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
Page 104 DCP on line: 1. 2201 2. 2202 3. 2203 - Pickup - Cancel Model 9480i CT IP Phone User Guide...
Page 105: Xml Key
The XML services must be set up by your System Administrator before you can use the key. Contact your System Administrator for more information. On the 9480i CT IP phone, you can access the XML applications from the IP Phone UI in two ways: •...
Page 106 3. In the "Type" field, select "Services". 4. In the "XML Application URI" field, enter the applicable URI(s). Note: Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field. Model 9480i CT IP Phone User Guide...
Page 107 Note: Contact your System Administrator for the appropriate value(s) to enter in the "Value" field. 6. Check (enable) or uncheck (disable) the states you want to apply to this softkey. Model 9480i CT IP Phone User Guide to save your changes.
Page 108 4. To exit from the "Services" menu, press the Services key again. to save your changes. 9480i Hold Redial Goodbye Options PQRS WXYZ Xfer Icom Conf Services Services hard key Model 9480i CT IP Phone User Guide...
Page 109 From an XML Softkey 1. Press the XML softkey on the 9480i CT phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features. 3. For menu and directory services, select a service to display the information for that customized service.
Page 110: Flash Key
Flash Key You can set a softkey to generate a flash event when it is pressed on the 9480i CT. You do this by setting the softkey to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 111: Sprecode Key
Contact your System Administrator for information about available services. Setting a Sprecode Key Aastra Web UI Use the following procedure to configure a sprecode softkey on the 9480i CT phone. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20".
Page 112: Park/Pickup Keys
Park/Pickup Static Configuration You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings-> Preferences. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.
Page 113 After pressing the "Park" softkey to park the call, the default label of "Pickup" displays on the phone UI. The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server. The following table provides the values you enter for the "Park Call" and "Pickup Parked Call"...
Page 114 Configuring Park /Pickup using Static Configuration Use the following procedure to configure the Park/Pickup call feature using the static configuration method.. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI 1. Click Basic Settings->Preferences->General.
Page 115 Key Configuration Using the Aastra Web UI On the 9480i CT, you configure a Park and/or Pickup key at Operation->Softkeys and XML. You enter a key label, and value for a specific line on the phone. The default state of the Park configuration is "connected".
Page 116 For values to enter in the “Value” fields, see the table Server Configuration Values” Aastra Web UI Use the following procedure to configure a Park/Pickup key on the 9480i CT IP Phone. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20".
Page 117 The parked call party hears music on hold. 3. If the call fails, you can pick up the call (using the next procedure) and press the "Park" softkey again to retry step 2. Model 9480i CT IP Phone User Guide to save your changes. For Asterisk Server...
Page 118 Pickup a Parked Call 1. Pick up the handset on the phone. 2. Enter the extension number where the call was parked. 3. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call.
Page 119: Last Call Return (Lcr) Key (Sylantro Servers Only)
Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a softkey. This feature is for Sylantro servers only. How it works If you configure "lcr" on a softkey, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “lcr”...
Page 120 4. In the "Line" field, select the line you want to apply to this softkey. Valid values are 1 through 9. 5. Check (enable) or uncheck (disable) the states you want to apply to this softkey. 6. Click to save your changes. Model 9480i CT IP Phone User Guide...
Page 121: Call Forward Key
Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey or programmable key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 122: Blf/Xfer
When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. “Switch UI Focus to Ringing Line” Model 9480i CT IP Phone User Guide page 237.
Page 123 4. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click to save your changes. Model 9480i CT IP Phone User Guide...
Page 124: Speeddial/Xfer
(get the call back) by pressing the line key again. • Speeddial/Xfer and Call Forward When the phone is in the “Ringing” state, pressing the Speeddial/Xfer key forwards the call to the predefined extension. “Switch UI Focus to Ringing Line” Model 9480i CT IP Phone User Guide page 237.
Page 125 4. In the “Value” field, enter the speeddial extension or the extension to transfer calls to (for example, “5551212”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click to save your changes. Model 9480i CT IP Phone User Guide...
Page 126: Speeddial/Conf
Speeddial/Conf The 9480i CT allows you to configure a softkey to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
Page 127 4. In the “Value” field, enter the speeddial extension or the extension to add to the conference (for example, “5551212”). 5. In the “Line” field, select the line for which you want to use the key functionality. 6. Click to save your changes. Model 9480i CT IP Phone User Guide...
Page 128: Services Key
Services Key The 9480i CT has a “Services” hard key on the front panel of the phone. However, you can use any softkey to configure a Services key.. The Services key accesses enhanced features and services provided by third parties. Using the "Services"...
Page 129 Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services softkey on the 9480i CT phone. 1. Click Operation->Softkeys and XML.. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Services.
Page 130: Directory Key
Directory Key On the 9480i CT, you can press the UP arrow navigation key to enter the Directory List. You can also configure a Directory key on any of the available softkeys, using the Aastra Web UI. Pressing the Directory key displays the “Directory List”.
Page 131 Configuring a Directory Key Aastra Web UI Use the following procedure to configure a Directory softkey on the 9480i CT phone 1. Click Operation->Softkeys and XML.. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Directory.
Page 132: Callers List Key
Callers List Key On the 9480i CT, you can press the DOWN arrow navigation key to enter the Callers List. You can also configure a Callers List key on any of the available softkeys, using the Aastra Web UI. Pressing the Callers List key displays the “Callers List”.
Page 133 Configuring a Callers List Key Aastra Web UI Use the following procedure to configure a Callers List softkey on the 9480i CT phone. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Callers List.
Page 134: Intercom Key
Intercom Key The 9480i CT has an “Intercom” hard key on the front panel of the phone. You can configure an Intercom key on any of the available softkeys, using the Aastra Web UI. Pressing the Intercom key automatically connects with a remote extension for outgoing calls or answers an incoming intercom call..
Page 135 Configuring an Intercom Key Aastra Web UI Use the following procedure to configure an Intercom softkey on the 9480i CT phone. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Intercom.
Page 136: Phone Lock Key
“Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 9480i CT IP Phone. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20".
Page 137 2. Enter your user password and press ENTER. The phone unlocks. The LED for the key AND the Message Waiting Lamp go OFF. The “Lock” label appears next to the key you just pressed. Model 9480i CT IP Phone User Guide...
Page 138: Paging Key (Sends The Rtp Stream)
4. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address using the specified port. (For example, 239.0.1.15:10000). page 249. Model 9480i CT IP Phone User Guide...
Page 139 6. Click Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1. Recipient of a Paging call can set a global “Do Not Disturb” (DND) to ignore any incoming pages.
Page 140 2. Press the Drop key to end the multicast RTP session and return to the idle screen. Note: If you enable global DND on the phone, the incoming multicast RTP session is dropped. Paging 00:01 Drop Model 9480i CT IP Phone User Guide...
Page 141: None Key
“Key Display Behavior” page Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 9480i CT IP Phone. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20".
Page 142: Empty Key
If a particular softkey is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 9480i CT phone. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20".
Page 143: Deleting A Key
Deleting a Key Aastra Web UI Use the following procedure to delete a key function on the 9480i CT IP Phone. 1. Click Operation->Softkeys and XML. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select none.
Page 144: Making Calls
Making Calls This section describes ways to make calls on your 9480i CT phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button...
Page 145: Pre-Dialing A Number
If you are in Speaker/headset audio mode, press headset. • When the handset is on hook, press When handsfree is on, the speaker light turns on. Model 9480i CT IP Phone User Guide ue Jan 01 10:10am > 1203 Dial Backspace...
Page 146: Using A Headset
Using a Headset The 9480i CT accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Page 147: Using Intercom
Using Intercom On the 9480i CT, you can use the Icom hard key to automatically connect with a remote extension or answer an incoming intercom call. Using the Icom Key IP Phone UI 1. Press the Icom key. 2. Enter the extension number of the person you wish to intercom or the BLF key for that extension.
Page 148 Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call. page 245. Model 9480i CT IP Phone User Guide...
Page 149: Redial
2. Press the Delete Key, then press the Delete Key again at the prompt to erase all items. Model 9480i CT IP Phone User Guide to dial the most recent number you dialed from the phone. R R edial edial the last number you called is called back.
Page 150: Mute
If you place a muted call on hold, the phone automatically takes the call off mute when you reconnect to the call. key to mute the handset, headset, or speakerphone. When you use key to mute the handset, headset, or speakerphone. The speaker Model 9480i CT IP Phone User Guide...
Page 151: Receiving Calls
If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension. Note: Model 9480i CT IP Phone User Guide John Smith Tue May 17 10:19am L1 Ring Keri March or the line/call appearance button for the incoming call.
Page 152: Sending An Incoming Call To Voicemail
If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the x4). number of waiting messages, if you have unheard messages (example: Model 9480i CT IP Phone User Guide...
Page 153: Handling Calls
Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Model 9480i CT IP Phone User Guide Hold Hold key.
Page 154 If you press the call/line appearance button again, you disconnect from the call. Tue May 17 10:19am 00:27 L1 Connected >201 Keri March navigation keys. To reconnect to a call press the line/call appearance button Goodbye to disconnect Model 9480i CT IP Phone User Guide...
Page 155: Transferring Calls
IP Phone UI The 9480i CT has an Intercom hard key on the front panel. In addition, when you lift the handset on the phone, the Transfer key displays on the softkeys by default. Use either the Intercom hard key or the softkey to transfer call.
Page 156 Transferring Two Existing Calls The 9480i CT allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold.
Page 157: Conferencing Calls
Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator must enable this method). The 9480i CT has a Conference hard key on the front panel. In addition, when you lift the handset on the phone, the Conference key displays on the softkeys by default. Use either the Conference hard key or softkey to create conference calls.
Page 158 4 drops the displayed party from the call. 9480i Hold Redial Goodbye Options PQRS WXYZ Xfer Icom Conf Services John Smith >7788 Dial Conf Xfer Conference Softkey when handset is lifted Conference hard key Model 9480i CT IP Phone User Guide...
Page 159 4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 9480i CT allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 9480i CT uses Local Conferencing by default.
Page 160 Joining two active calls in a conference “Joining Two Active Calls in a page 149. 9480i Hold Redial Goodbye Options PQRS WXYZ Xfer Icom Conf Services Conference Softkey when handset is lifted Conference hard key Model 9480i CT IP Phone User Guide...
Page 161 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 9480i CT is limited to 9 conferences (a single conference each on lines 1 through 9). 1. Start Conference 1 using the procedures in the previous section, Adding Multiple Parties (for Sylantro and Broadsoft Servers)”...
Page 162 6. Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 9480i CT allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
Page 163: Ending Calls
Press or the line/call appearance button of the active call to end the call. If connected through the handset, you can also place the handset back on hook to end the call. Model 9480i CT IP Phone User Guide...
Page 164: Managing Calls
Managing Calls The 9480i CT has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 165 “Edit Entries in the Directory List” (page • “Delete Entries from the Directory List” (page • “Save Entries to the Directory List” (page Model 9480i CT IP Phone User Guide Directory 97 items to view Press 1st letter DeleteList -...
Page 166 The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. characters characters characters characters entries Name Number more Line: 1 Save Backspace Cancel Screen 1 Label more Office | Save Backspace Label Cancel Screen 2 Model 9480i CT IP Phone User Guide...
Page 167 Directory entry for "Steve Smith", with a phone number and an "Office" label. Since the cursor is in the "Line" field, the Change softkey displays. The following example shows the same Directory entry without a label. Model 9480i CT IP Phone User Guide Steve Smith Office...
Page 168 Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Cell 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Quit Model 9480i CT IP Phone User Guide indicates you can scroll...
Page 169 The following example illustrates the new arrangement of Steve Smith’s number. Note: The Office label moves to the second position and the Home label moves to the last position. Model 9480i CT IP Phone User Guide Label: Cell 1. Office 2. Home 3.
Page 170 4. Press Entries to delete the entire directory entry (name, all numbers, labels, and lines associated with the name) from the Directory List. 5. Press Cancel to cancel the delete function. Delete? Steve Smith Cancel Delete number 2272939 or delete all Steve Smith entries? Entries Cancel Number Model 9480i CT IP Phone User Guide...
Page 171 LCD, press UP arrow or press the Directory softkey. 2. Press the Add New key. The name and/or number from the active call gets stored to the Directory. Model 9480i CT IP Phone User Guide Directory 97 items to view...
Page 172 WXYZ Xfer Icom Conf Services 9480i Goodbye Options WXYZ Xfer Icom Conf Services Redial List) key. Callers List Key You can also configure a softkey as the Callers List Key Redial List Key Model 9480i CT IP Phone User Guide...
Page 173 Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
Page 174 4. Enter the location on your computer where you want to download the Directory List and click SAVE. The directorylist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Directory List. Model 9480i CT IP Phone User Guide...
Page 175: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 9480i CT telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
Page 176 Use the following procedure to access the Callers List. Use the following illustration as a reference On the 9480i CT, you can press the DOWN arrow navigation key to enter the Callers List. You can also press a configured Callers List softkey..
Page 177 4. To move the cursor one digit to the right, press 4. To erase one digit to the left of the cursor, press 3. 5. To dial the displayed number press Model 9480i CT IP Phone User Guide Jun 8 2:55pm John Burn...
Page 178 1. Press the Callers List Key. 2. Press the Delete softkey. 3. Press the Delete softkey again at the prompt to erase all items. 9480i Hold Redial Goodbye Options PQRS WXYZ Xfer Icom Conf Services Callers List Key Model 9480i CT IP Phone User Guide...
Page 179 Download the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 180: Account Configuration (Dnd And Call Forwarding)
Configuration”" on On the 9480i CT, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 181 Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone. To configure a DND key, see the section, “"Do not Disturb"...
Page 182 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 183 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 184 Enabling DND in “Phone” mode toggles all accounts on the phone to DND Screenname2 Screenname3 DND On Tues Jan1 10:00am Tues Jan1 10:00am - DND - DND Screenname2 Screenname3 DND On DND On Tues Jan1 10:00am Tues Jan1 10:00am - DND - DND Model 9480i CT IP Phone User Guide...
Page 185 DND on all accounts, respectively. 2. You use the CHANGE key to enable or disable DND for a specific account selected. 3. Press DONE to save the change. Model 9480i CT IP Phone User Guide 1. Screenname1 Indicates 2.
Page 186 On the 9480i CT, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and Custom.
Page 187 CFWD key LED OFF if any CFWD mode is disabled. Note: you must refresh the Aastra Web UI screen to see the changes. Model 9480i CT IP Phone User Guide MWI LED Behavior for All Modes if CFWD All, CFWD MWI LED ON if current account in focus has CFWD ALL enabled.
Page 188 Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. If you do not configure a Call Forward key, you can still access the Call Forward menu from the IP Phone UI at the path, Options->Call...
Page 189 You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts.On the 9480i CT, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Page 190 11. For each account, in the “Number” field, enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state. Model 9480i CT IP Phone User Guide...
Page 191 When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1.
Page 192 Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
Page 193 • Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must press this CANCEL key before pressing the DONE key. Model 9480i CT IP Phone User Guide Indicates CFWD Enabled Call Forward Mode Indicates 1.
Page 194 Mode NoAns State: Number: 5551212 No. Rings: 3 - Change - AllAccts Change the State Cancel - Done - Change the Number Cancel - Done - Change the No. Rings Cancel - Done - Model 9480i CT IP Phone User Guide...
Page 195 In the above example, CFWD All is enabled as indicated by a check mark ( ), CFWD Busy is enabled but no call forward phone number is configured as indicated by a Answer is disabled, as indicated by an X. Model 9480i CT IP Phone User Guide Screenname2 CFWD All...
Page 196 • Cancel Key - Cancels any configuration you may have made without saving. To cancel a configuration, you must press this CANCEL key before pressing the DONE key. Model 9480i CT IP Phone User Guide...
Page 197 No. Rings screen, and then forwards the call. 16. Press DONE in the CFWD State Screen to save all changes. Model 9480i CT IP Phone User Guide Call Forward Call Forward...
Page 198 2. Screenname2 no CFWD phone 3. Screenname3 number configured - Change CopytoAll - Indicates Cancel - - All Off Done - - All On CFWD Disabled , and Screenname3 has one or more Model 9480i CT IP Phone User Guide...
Page 199 If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled (and/ or if the account has DND enabled), the CFWD All settings take precedence over CFWD Busy and CFWD NoAns. Model 9480i CT IP Phone User Guide Indicates CFWD Enabled...
Page 200 Mode NoAns State: Number: 5551212 No. Rings: 3 - Change - AllAccts Change the State Cancel - Done - Change the Number Cancel - Done - Change the No. Rings Cancel - Done - Model 9480i CT IP Phone User Guide...
Page 201 11. Press DONE in the CFWD State screen to save all changes. 12. Press DONE in the CFWD Mode screen to save all changes. 13. Press DONE in the CFWD Account screen to save all changes. Model 9480i CT IP Phone User Guide...
Page 202: Missed Calls Indicator
The line item is deleted from the Callers List. 9480i Hold Redial Goodbye Options PQRS WXYZ Xfer Icom Conf Services keys to scroll through the line items in the Callers List to find the line items Callers List Key Model 9480i CT IP Phone User Guide...
Page 203: Voicemail
Voicemail The Voicemail feature on the 9480i CT IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 204: Cordless Handset
The following sections describe the 9480i CT cordless handset keys and key functions, and how they help you make and manage your calls and caller information. Handset Keys The following illustration and table identify the keys on the key panel of your 9480i CT handset that you can use for handling calls.
Page 205: Handset Key Descriptions
Handset Key Descriptions Function # Reference For more information about the Handset Keys, see the section, page 206. Model 9480i CT IP Phone User Guide Function Description Receiver Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume...
Page 206 The display returns to idle if no action/activity is initiated within 20 seconds. and down Â using the scrolling keys Item # Menu list Intercom Language Ring tone Custom name Timer On Vibrate Off Handset pairing Key lock Off Backlight On Silent Alert Off Model 9480i CT IP Phone User Guide...
Page 207: Accessing Options On The Cordless Handset
Menu and return to the idle mode or call mode. Intercom The 9480i CT supports intercom function between a 9480i CT base and any of its paired cordless handsets, and vice versa. Pressing Select while viewing this option brings up a list of base and paired handsets available for intercom.
Page 208: Language
198. Ring Tone There are several selectable Ring tones available on the 9480i CT handset. A check mark beside the ring tone number indicates the currently selected ring tone. Reference For more information about selecting a ring tone on the handset, see...
Page 209: Custom Name
Once the Vibrate is On, p icon is shown beside the ringer icon on the top right line of the • display. • Pressing the Model 9480i CT IP Phone User Guide key to return to the main idle screen. key returns you to the main idle display screen. Ï Â...
Page 210: Handset Pairing/Unpairing
Handset Pairing/Unpairing All handsets must be paired to a 9480i CT base before they can be used. For more information on pairing and unpairing the handset, see page 218. Key Lock On or Off The key lock option enables the user to lock the keypad keys. This prevents accidental activation of the phone.
Page 211: Silent Alert
4. Use the scroll keys phone appears in the display. 5. Press when done. Model 9480i CT IP Phone User Guide key to enter the Options List when the phone is not in use. and Ï to scroll to the "Network" option. Â...
Page 212: Feature Keys On The Handset
Feature Keys on the Handset You can program up to 15 feature keys on the 9480i CT handset with specific functions using the Aastra Web UI. In addtion, up to 9 lines are available for use from the handset. The following table identifies the default settings for the 15 keys on the Handset.
Page 213 Indicates the key is set to generate a flash event when it is pressed on the 9480i CT. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 214 Programming Feature Keys You can program up to 15 feature keys on the 9480i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 9480i CT Base Station and all paired handsets.
Page 215: Idle Mode
This icon located just above the softkey allows access to the Directory List feature. Callers List ¨ This icon located just above the softkey allows access to the Callers List feature. Model 9480i CT IP Phone User Guide Angela May 17 10:19am...
Page 216: Multifunction Handset Led Indicator
Using Handset Keys UP Arrow Keys( Your 9480i CT cordless handset has two UP Arrow keys directly under the LCD display. These are softkeys that change depending on the phone’s state, displaying relevant keys only. These softkeys are pre-programmed for the call handling and extension management features.
Page 217 Feature Key List ( The 9480i CT cordless handset supports a programmable feature key list for easy access to common features. The available features include line keys (1-9), intercom, directory, callers list, transfer, conference, and public/private call mode. For more information about the feature keys, “Feature Keys on the Handset”...
Page 218: Battery Charging
If a defective battery is replaced, then the battery Icon is not identified until the new battery is charged for at least 2 minutes. page 197. Model 9480i CT IP Phone User Guide “Accessing...
Page 219: Volume Control
Directory – Cordless Handset The following paragraphs describe: • Editing entries in the Directory — Keys used for editing • Adding entries to the Directory Model 9480i CT IP Phone User Guide...
Page 220 "123" editing mode. Alternatively, in text "abc" or "ABC" editing mode, use the key to access the " ". becomes the edit key. It provides ‘ & key is used when Model 9480i CT IP Phone User Guide...
Page 221 Handset UI To add an entry to the directory: 1. Press the Model 9480i CT IP Phone User Guide ressing the "123" softkey sets the editor into lower case text mode Save ressing the "abc"...
Page 222: Callers List - Cordless Handset
“Editing Entries in the Directory” Pressing "Save" Enter name softkey moves to the name editing mode Save ChCase page 210. Caller List x items x New Use or New Delete Model 9480i CT IP Phone User Guide page 210. Save...
Page 223 1. From the Options softkey in the Callers List, scroll to the Save to Directory Item. 2. Press the Select softkey. The following screen displays upon successful saving to the directory. Model 9480i CT IP Phone User Guide Item x New Name...
Page 224 You are prompted to confirm the delete action by pressing the Delete softkey. 3. Press Delete to remove the item. Delete ½ = Scroll Cancel Select Delete again to erase this item Cancel Delete Model 9480i CT IP Phone User Guide...
Page 225: Making Calls From Cordless Handset
Calls can also be made directly from the Directory. Using a Headset The 9480i CT cordless handset accepts headsets through the 2.5 mm audio jack on the bottom of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset.
Page 226 Feature List View with the Public Key Selected but not Invoked Line 1 Line 2 Public 00:00:00 Line 1 PgDown Feature List View with the Public Key Invoked but not Selected Select Select Model 9480i CT IP Phone User Guide...
Page 227: Ending Calls
To end a call, you first need to connect to the call, if not already connected, and press the key. • You can also place the handset back on the charging cradle to end the call. Model 9480i CT IP Phone User Guide...
Page 228: Pairing And Unpairing Cordless Handset To Base
2. Select Preferences->Handset Pairing. (Options). Preferences 1. Tones 2. Contrast Level 3. Speed Dial Edit 4. Live Dialpad 5. Set Audio 6. Time and Date 7. Lanaguge 8. Handset Pairing - Select Done - Model 9480i CT IP Phone User Guide...
Page 229 Handset be within 3 feet from the base station during pairing. Note: It is recommended that you execute the following steps 6 and 7 at the same time. 6. On the Handset, press the softkey for Pair Model 9480i CT IP Phone User Guide Handset Pairing Pair Remove - Select...
Page 230 If pairing timesout, retry the pairing procedure again. It may take several attempts to pair the Handset with the base station. Attempting to pair... Cancel Successful pairing Successful Pairing of Handset Pairing failed Try again Cancel Pair Failed Pairing of Handset Model 9480i CT IP Phone User Guide...
Page 231 2. Unpairing of the Handset returns it to factory default state. All data, including the functions in the Feature key, are removed. 1. On the base station, press 2. Select Preferences->Handset Pairing. 3. Choose Remove and press Select. Model 9480i CT IP Phone User Guide (Options). Preferences 1. Tones 2. Contrast Level 3.
Page 232 Handset Pairing Attempting to remove... Wait... Cancel - Done - Handset Pairing Removal successful. Cancel - Done - Successful Removal Handset Pairing Removal failed. Try again. Cancel - Done - Failed Removal Model 9480i CT IP Phone User Guide...
Page 233 If the Handset is not paired, the softkey is labeled as Pair instead of Remove. Press the Remove softkey. Upon success or failure of unpairing, one of the following screens displays on the Handset. Model 9480i CT IP Phone User Guide 7 - Hset pairing = Scroll...
Page 234 Removal failed Try again Cancel Remove Failed Removal Attempt Model 9480i CT IP Phone User Guide...
Page 235: Additional Features
Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 9480i CT phone the same way you would on a regular telephone.
Page 236 1. Click Basic Settings->Preferences. 2. Go to the "General" section 3. The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box. 4. Click to save your settings. Model 9480i CT IP Phone User Guide...
Page 237: Display Dtmf Digits
Display DTMF Digits A feature on the 9480i CT phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or expansion module key.
Page 238 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 9480i CT IP Phone User Guide...
Page 239: Enable/Disable Call Waiting
Blind Transfer feature on the phone may not work if two calls are made to the phone at one time. You can disable call waiting using the configuration files or the Aastra Web UI. Enabling/Disabling Call Waiting Aastra Web UI Use the following procedure to enable or disable Call Waiting on the IP phone.
Page 240 1. Click Basic Settings->Preferences->General. 2. The “Call Waiting” field is enabled by default.To disable this field, uncheck the box. 3. Click to save your settings. Model 9480i CT IP Phone User Guide...
Page 241: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 242: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 243: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 244: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
Page 245: Incoming Call Interrupts Dialing
Settings->Preferences->General. Notes: 1. On a 9480i CT, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or press the Speaker Key. 2. If you disable this field, and the phone receives an incoming call while you are dialing an outgoing call, you can pick up the call and perform transfer or conference as required.
Page 246 1. Click Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click to save your settings. Model 9480i CT IP Phone User Guide...
Page 247: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 9480i CT that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 248: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout The 9480i CT has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
Page 249 (incoming or outgoing) ends on the phone, or after a duration of inactivity on an active line. Default is 0. Valid values are: • 0 to 999 4. Click Model 9480i CT IP Phone User Guide to save your changes.
Page 250: Goodbye Key Cancels Incoming Calls
Goodbye Key Cancels Incoming Calls The 9480i CT has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call.
Page 251 "Goodbye Key Cancels Incoming Call" is disabled AND a second call comes in while you are on an active call, Model 9480i CT IP Phone User Guide to save your settings. THEN press the Goodbye key to reject the second incoming call.
Page 252: Upnp Mapping Lines (For Remote Phones)
RTCP uses a range of ports. You can enable the UPnP mappings to specific lines on your phone. You set this configuration using the Aastra Web UI at Basic Settings->Preferences->UPnP Mapping Lines. Note: UPnP must be enabled on your remote phone before you can configure the UPnP mapping lines.
Page 253 Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to. 3. Click Model 9480i CT IP Phone User Guide to save your settings.
Page 254: Message Waiting Indicator
3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator...
Page 255: Incoming Intercom Call Features
You can change the behavior of how the phone handles incoming intercom calls by enabling/ disabling specific parameters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in...
Page 256 When you disable this parameter, and there is an active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone. "Allow Barge In" is enabled by default. Model 9480i CT IP Phone User Guide...
Page 257 5. The "Allow Barge In" field is enabled by default. If “Allow Barge In” is enabled, the phone puts an active call on hold and answers the incoming Intercom call. To disable this field, uncheck the box. 6. Click Model 9480i CT IP Phone User Guide to save your settings.
Page 258: Using Redial Key For "Last Number Redial
Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable. Model 9480i CT IP Phone User Guide...
Page 259: Group Rtp Paging (Receives Rtp Streams)
This feature is configurable using the Aastra Web UI only. The 9480i CT in the local network listens for RTP on the preconfigured multicast address. The Phone displays the “Paging” message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
Page 260 2. For incoming Paging, the phone uses the Intercom configuration settings. The incoming Page is dependant on the “Allow Barge-In” parameter setting and the “Idling/On Call” state. 3. Click to save your settings. Model 9480i CT IP Phone User Guide...
Page 261: Use Lldp Elin
You can enable or disable the LLDP ELIN on the IP Phones using the Aastra Web UI. For more information about LLDP-MED and LLDP ELIN, contact your System Administrator.
Page 262: Shared Call Appearance (Sca) Call Bridging
SCA phone 3 joins by pressing SCA line. When phone 1 hangs up, 3 is still connected. Phone 3 can press the line key to put SCA call on hold leaving 2 still connected to 1. Model 9480i CT IP Phone User Guide...
Page 263 Reverse empty blinking circle Hold private Reverse empty blinking circle Bridge-active Empty circle Bridge-held Reverse empty blinking circle Model 9480i CT IP Phone User Guide Call Caller ID Non-Call LED None Solid Red Called Part7 Solid Red Far-end Solid Red Far-end...
Page 264 Hang up Progressing Hang up Alerting answer Active Hold Held Retrieve Hold private Retrieve Bridge-active Hold Bridge-held Retrieve Non-Call Line Key Pressed Attempt to seize the line Ignore Ignore Bridge Bridge Ignore Bridge Bridge Model 9480i CT IP Phone User Guide...
Page 265: Available Features Enabled By Administrators
B. See the illustration below. Note: Your System Administrator can configure the Missed Call Summary Subscription feature on a global or per-line basis. Model 9480i CT IP Phone User Guide Phone A Phone C B fowards call to C A calls B Phone B Missed calls indicator increments on phone B.
Page 266: Customizable Callers List Key And Services Key
Customizable Callers List Key and Services Key The 9480i CT IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.
Page 267: Answer And Ignore Softkeys For Xml Applications
XML softkey to access these symbols. Pressing the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the symbol you need. Contact your System Administrator for more information. Model 9480i CT IP Phone User Guide page 149.
Page 268: Playing A Wav File On Your Phone
Playing a WAV File On Your Phone If enabled by your Administrator, the 9480i CT IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
Page 269: Key Redirection
Contact your System Administrator for more information about this feature. Options Key If enabled by your Administrator, the Services Menu on the 9480i CT IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side.
Page 270: Xml Applications And Off-Hook Interaction
Contact your System Administrator for more information about this feature. XML Override for a Locked Phone The 9480i CT has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use softkeys/expansion module keys applicable to the XML application even though the phone is locked.
Page 271: Hold" Feature Enhancement (For Broadsoft Servers)
Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS) If enabled by an Administrator, the 9480i CT has authentication support when using HTTP or HTTPS as download protocols (as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays.
Page 272: Diverting Calls From Your Phone
Roger’s Phone @ x464 Roger @ 464 receives the incoming call from Tim divertted from Mark Via: Mark - Answer - Answer - Ignore - Ignore More - 8 and 11-Line LCD Display Model 9480i CT IP Phone User Guide More -...
Page 273: Display Of Call Destination Information
By default, your phone displays call destination information if your phone is configured to forward calls to other destinations. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 9480i CT IP Phone.
Page 274: Troubleshooting Solutions
Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 9480i CT Installation Guide for details...
Page 275 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI Options Options 1.
Page 276 The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed. Report this error to your System Administrator. to save your changes. “User Password” page Model 9480i CT IP Phone User Guide...
Page 277 Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. Model 9480i CT IP Phone User Guide button on the phone to enter the Option List.
Page 278 • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see Use the following procedures to lock an IP phone and prevent it from being used or configured.
Page 279 The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click The phone unlocks dynamically and displays the following message: "Phone is unlocked". Model 9480i CT IP Phone User Guide...
Page 280 Model 9480i CT IP Phone User Guide...
Page 281: Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 282 Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;...
Page 283: Appendix A - Time Zone Codes
AZ - Baku BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk BZ-Belize Model 9480i CT IP Phone User Guide Time Zone Code...
Page 284 FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE - Tbilisi GF-Cayenne GI-Gibraltar GP-Guadeloupe GR-Athens GS-South Georgia GT-Guatemala GU-Guam GY-Guyana HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo Time Zone Code Model 9480i CT IP Phone User Guide...
Page 285 NU-Niue NZ-Auckland NZ-Chatham OM - Muscat PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr Model 9480i CT IP Phone User Guide Time Zone Code...
Page 286 Time Zone Name SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade Time Zone Code Model 9480i CT IP Phone User Guide...
Page 287: Index
BLF List, setting softkey for 84 BLF, setting softkey for 83 BLF/Xfer 112 BLF/Xfer, softkeys for 113 Model 9480i CT IP Phone User Guide Index call destination, displaying 263 call forwarding, softkeys for 111 call privacy, on cordless handsete 215...
Page 288 205 idle mode on cordless handset 205 incoming call interrupts dialing 235 installation and setup, 9122i 3 intercom calls incoming call features 245 Intercom key, softkey for 125 intercom on cordless handset 197 Model 9480i CT IP Phone User Guide...
Page 289 208 message waiting indicator, configuring 244 microphone mute, for intercom 245 microphone volume, headset 35 Model 9480i CT IP Phone User Guide Index missed call summary subscription 255 missed calls indicator accessing and clearing 192...
Page 290 264 no light for VM messages 264 no ring 264 no speakerphone 264 retarting the phone 267 using services 265 UPnP mapping lines 242 user password 52 using your phone 60 Model 9480i CT IP Phone User Guide...
Page 291 Web UI, using 18 XML application title 95 XML application URI 95 XML beep support 233 XML features 258 XML, accessing service 98 XML, setting services for 96 XML, setting softkey for 97 Model 9480i CT IP Phone User Guide Index-5...
Page 294 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

This manual is also suitable for:

9480i ct

Aastra 9480i User Manual

Software License Agreement

Table of Contents

About this Guide

Introduction

Getting Started

IP Phone Keys and Key Descriptions

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Cordless Handset

Accessing Options on the Cordless Handset

Making Calls from Cordless Handset

Pairing and Unpairing Cordless Handset to Base

Additional Features

Available Features Enabled by Administrators

Troubleshooting Solutions

Limited Warranty

Appendix A - Time Zone Codes

Index

Quick Links

Related Manuals for Aastra 9480i

Summary of Contents for Aastra 9480i

This manual is also suitable for:

Table of Contents