Aastra 9480i User Manual page 92

Configuring an Automatic Call Distribution (ACD) Key
Aastra Web UI
Use the following procedure to configure ACD on the 9480i IP Phone. The procedure shows the
softkey screens as an example.
1. Click Operation->Softkeys and XML.
Softkeys
2. Select from "Key 1" through "Key 20".
3. In the "Type" field, select "Auto call distribution".
4. In the "Label" field, enter a label to apply to this ACD key.
5. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1
through 9.
6. Check (enable) or uncheck (disable) the idle state for this softkey.
7. Click Save Settings.
86 Model 9480i IP Phone User Guide