Four Slot Charge Only Cradle; Four Slot Ethernet Cradle - Symbol MC3000 Integrator Manual

Four Slot Charge Only Cradle

Table 10-3. Troubleshooting the Four Slot Charge Only Cradle
Problem
Mobile computer amber Charge LED
Indicator does not light when mobile
computer inserted.
Mobile computer battery is not charging.

Four Slot Ethernet Cradle

Problem
Mobile computer amber Charge LED
Indicator does not light when mobile
computer inserted.
Mobile computer battery is not charging.
During data communication, no data was
transmitted, or transmitted data was
incomplete.
Cause
Cradle is not receiving power.
Mobile computer is not correctly seated.
Mobile computer was removed from cradle or
cradle was unplugged from AC power too
soon.
Battery is faulty.
The mobile computer is not fully seated in the
cradle.
Table 10-4. Troubleshooting the Four Slot Ethernet Cradle
Cause
Cradle is not receiving power.
Mobile computer is not correctly seated.
Mobile computer was removed from cradle or
cradle was unplugged from AC power too
soon.
Battery is faulty.
The mobile computer is not fully seated in the
cradle.
Mobile computer removed from cradle during
communication.
Incorrect cradle setup.
Ethernet connection error. Link LED is not lit
(see Link LED on page 2-11).
Maintenance & Troubleshooting 10-7
Solution
Ensure the power cable is connected securely to both the cradle
and to AC power.
Remove and re-insert the mobile computer into the cradle,
ensuring it is correctly seated.
Ensure cradle is receiving power. Ensure mobile computer is
seated correctly. If the mobile computer battery is fully depleted, it
can take up to four hours to fully recharge a Standard Battery and
it can take up to six hours to fully recharge an Extended Life
Battery.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Remove and re-insert the mobile computer into the cradle,
ensuring it is correctly seated.
Solution
Ensure the power cable is connected securely to both the cradle
and to AC power.
Remove and re-insert the mobile computer into the cradle,
ensuring it is correctly seated.
Ensure cradle is receiving power. Ensure mobile computer is
seated correctly. If the mobile computer battery is fully depleted, it
can take up to four hours to fully recharge a Standard Battery and
it can take up to six hours to fully recharge an Extended Life
Battery.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Remove and re-insert the mobile computer into the cradle,
ensuring it is correctly seated.
Replace mobile computer in cradle and retransmit.
See Chapter 2, Accessories for cradle setup.
Troubleshoot the Ethernet connection.