Printer Confidence Check
Instruction
1.
Check that printer is plugged
into correct power source.
(Refer to Setup Guide.)
2.
Disconnect the interface
(data) cable from the host
computer to isolate the
printer, then run a diagnostic
self–test (page 4–37.)
3.
Connect the interface (data)
cable to host and printer.
Turn the printer on. Make a
configuration printout. (Refer
to Setup Guide.)
4.
Check alignments and
adjustments. (Chapter 5.)
5.
Check all electrical
connectors.
6.
Check that all circuit boards
are seated correctly in the
card cage.
7.
Inspect for debris that could
cause short circuits (loose
fasteners, foil, etc.).
8.
Set power switch to on.
Troubleshooting
Indication
Power cable installed correctly
to proper source.
Printer operates correctly.
Make sure that:
a) The configuration is correct
for the user's application.
b) Host computer and printer
are using the same protocol
(emulation).
c) Configuration has not been
inadvertently changed by the
user.
Assemblies and components
are adjusted in accordance with
Chapter 5.
Connections are clean and tight,
wires are not broken, stripped,
frayed, or out of connectors.
Boards are seated correctly in
card cage.
Metallic debris.
Printer powers up and initializes
correctly.
Yes
Go to step 2.
Connect printer to
correct power
source.
Fault is not in the
Go to step 3
printer. Check
host computer,
applications
software, cabling,
etc.
Go to step 4.
Reconfigure the
printer to conform
to host computer
and user's
application
requirements.
(Refer to Setup
Guide.)
Go to step 5.
Adjust all
assemblies that
are out of spec.
Go to step 6.
Replace stripped,
frayed, or broken
wires.
Go to step 7.
Reseat all boards.
Connections must
be clean and tight.
Remove debris.
Go to step 8.
Clean the printer
(page 3–2).
Return printer to
Troubleshoot the
normal operation.
fault message
(page 4–3).
No
4–29
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