Paper Jam - Printronix

P9212 Maintenance Manual

Paper Jam

Instruction
1.
Inspect paper path for
bunched, torn, folded paper
or labels.
2.
Inspect the narrow
passageway between the
face of the platen and the
ribbon mask for bits of torn
paper or ribbon lint. Check
the holes in the ribbon mask
surrounding each hammer
tip.
3.
Check that the ribbon mask
has not been deformed in
such a way as to block the
paper path.
4.
Load paper and run a
diagnostic self–test (page
4–37).
5.
Run a diagnostic self–test
(page 4–37).
6.
Run a diagnostic self–test
(page 4–37).
Troubleshooting
Indication
Paper path is clear.
Debris found.
Ribbon mask damaged or bent.
Paper moves correctly but
"Paper Jam" message still
appears.
"Paper Jam" message appears
and paper does not move.
"Paper Jam" message.
Yes
Go to step 2. Remove paper
and go to step 2.
Gently remove Go to step 3.
paper or lint
particles with a
wooden stick or
pair of tweezers.
CAUTION: Do not
pry or apply force
to the hammer
tips. Go to step 3.
Replace the Go to step 4.
hammer bank
cover assembly.
Go to step 4.
Clean the paper Go to step 5.
motion detector
with cotton swab.
Go to step 5.
Replace following Return printer to
until paper moves normal operation.
correctly:
1) mech driver
board
2) paper feed
motor
3) main wire
harness
Go to step 6.
Replace the Return printer to
following until the normal operation.
message clears:
1) paper detector
switch assembly.
2) intermediate
cable assembly.
3) controller
board.
No
4–21