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Cisco Video Surveillance 2500 Series IP Camera User Guide Models CIVS-IPC-2500 and CIVS-IPC-2500W Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-19273-02...
Navigating the Configuration Windows Setup Windows Basic Setup Window Wireless Setup Window Advanced Setup Window 3-11 IP Filter Window 3-14 EAPOL Window 3-14 Administration Windows 3-15 Users Window 3-16 Maintenance Window 3-17 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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Viewing Video through Third-Party Devices or Software Troubleshooting C H A P T E R Using the IP Camera with Cisco VSM A P P E N D I X N D E X Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
Obtaining Documentation, Obtaining Support, and Security Guidelines For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
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Obtaining Documentation, Obtaining Support, and Security Guidelines Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
C H A P T E R Overview This chapter provides an overview of the Cisco Video Surveillance IP Cameras and its features. It includes these topics: Features, page 1-1 • IP Camera Physical Details, page 1-2 • Features The Cisco Video Surveillance IP Cameras offer a feature-rich digital camera solution for a video surveillance system.
Camera access control—You can control access to IP camera configuration windows and live video • by configuring various user types and log in credentials. Cisco Media API—The IP camera supports the open, standards based, Cisco Media Application • Programming Interface.
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Lens opening The IP camera supports a variety of C and CS mount lenses, which attach here. For best performance, Cisco recommends that you use a DC auto iris lens. Focus ring Allows you to adjust the back focus of the IP camera.
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Doing so while the IP camera is powered on does not switch the interface between wired and wireless. PoE LED (green) Indicates information about PoE as follows: On—PoE connection is detected • Off—PoE connection is not detected • Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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IP camera. Figure 1-3 Side of IP Camera DC auto iris lens connector Connection for cable from DC auto iris lens Lockdown cable slot Connection for Kensington-compatible lockdown equipment Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
DC Auto Iris Lens Connector Pinouts Function Damp – Damp + Drive + Drive – Package Contents The the Cisco Video Surveillance IP Camera package includes these items: Camera • Lens opening dust cap • Mounting hole protector • Antennas (wireless model only) •...
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C H A P T E R Getting Started This chapter provides instructions for installing and performing the initial setup of the Cisco Video Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you can configure it or view video from it, and how to perform other important tasks.
The plug-socket combination must be accessible at all times, because it serves as the main Warning disconnecting device. Statement 1019 Inline power circuits provide current through the communication cable. Use the Cisco provided cable or Caution a minimum 24AWG communication cable...
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IP camera. configure your access point to match the default wireless settings of the IP camera: DHCP enabled, SSID = cisco, and all security disabled. Cisco Video Surveillance 2500 Series IP Camera User Guide...
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(On the Cisco power adapter, the positive wire has a white stripe and the negative wire has no stripe.)
In the HTTP area, click the HTTP radio button if you want to allow both HTTP and HTTPS connections Step 4 to the IP camera. The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera. Click Apply. Step 5 The IP camera reboots. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
3-11. • Your user name and password for the IP camera. The IP camera administrator configures user names and passwords as described in the “Users Window” section on page 3-16. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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Click the Home link to view and control live video from the camera. For detailed information about • these actions, see Chapter 4, “Viewing Live Video.” Click the Logout button to exit the window. • Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
If the IP camera is receiving PoE, disconnect the network cable • If the IP camera is receiving power through the power adapter, unplug the adapter from the wall or • disconnect it from the camera Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
IP camera. Next, connect a network cable to the LAN port on the back of the camera and to a 10/100BaseT router or switch. Then, reconnect the power adapter. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
To clean the IP camera housing, use a clean, dry, soft cloth to gently wipe the surface of the housing • To clean the lens, use only tissue paper or solution that is designed for high quality optical lenses. • Cisco Video Surveillance 2500 Series IP Camera User Guide 2-10 OL-19273-02...
C H A P T E R Configuring and Managing the IP Camera The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and manage the IP camera. This chapter explains how to access the configuration windows, describes each window, and provides detailed information about the options that are available in each window.
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IP camera users Sets the password for the IP Optional. See the “Users Window” section camera administrator, and sets on page 3-16. log in credentials and privileges for up to 20 users. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
Define a preset position and Optional. See the “PTZ (RS-485) options patrol sequence for the IP Window” section on page 3-36 camera. and the “Preset Positions Window” section on page 3-37. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
Wireless Setup (applies to wireless model only) – Advanced Setup IP Filter – EAPOL – Administration • Users – Maintenance – Firmware – Audio/Video • Video – Audio – Security • Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
To discard the changes, click Cancel before clicking Save. These buttons appear at the bottom of the window. You may need to scroll down to see them. Table 3-2 describes the options in the Basic Setup window. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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3-46.) The camera name can include any combination of up to 15 letters and numbers. Cisco recommends that you give each IP camera a unique name so that you can identify it easily. Description Enter a description of the IP camera. For example, enter the IP camera location, such as “North Entrance.”...
Cancel before clicking Save. These buttons appear at the bottom of the window. You may need to scroll down to see them. Table 3-2 describes the options in the Wireless Setup window. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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The SSID can be any combination of up to 32 of alpha, numeric, and special characters. It is case sensitive. The default value is cisco (all lower case). For increased security, change this value to an SSID of your choice.
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Data is encrypted using an algorithm that is derived from this network key. Each wireless IP camera that accesses the same access point in a network must have the same shared key values. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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Edit Region Settings / Click the Edit Region Settings button to display the Region Option Hide Region Settings drop-down list. Click the Hide Region Settings to hide this drop-down list. toggle button Cisco Video Surveillance 2500 Series IP Camera User Guide 3-10 OL-19273-02...
Check this check box if Bonjour is enabled in your network and you want Discovery Protocol) the IP camera to send Bonjour discovery messages. Bonjour enables the automatic discovery of computers, devices, and services on and IP network. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-11 OL-19273-02...
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Configure a lower number if you are streaming video to a cell phone that requires smaller data packets. Valid values are 400 through 1400. The default value is 1400. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-12 OL-19273-02...
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IP camera. DSCP If you enable QoS, enter the Differentiated Services Code Point (DSCP) to be used to process QoS packets. The default value is 12. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-13 OL-19273-02...
Cancel before clicking Save. These buttons appear at the bottom of the window. You may need to scroll down to see them. Table 3-5 describes the options in the EAPOL window. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-14 OL-19273-02...
IP camera. The following sections describe the Setup windows in detail: Users Window, page 3-16. • Maintenance Window, page 3-17 • Firmware Window, page 3-19. • Cisco Video Surveillance 2500 Series IP Camera User Guide 3-15 OL-19273-02...
Display only. There are 20 default user IDs, User 1 through User 20. User Name 1 – 20 Enter a unique name for the user. The name can include up to 32 letters and numbers. It is case sensitive. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-16 OL-19273-02...
To display the Maintenance window, access the configuration windows as described in the “Accessing the IP Camera Windows” section on page 2-6, click Administration, then click Maintenance. Table 3-8 describes the options in the Maintenance window. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-17 OL-19273-02...
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If you change any passwords after saving the configuration file, be aware that uploading the file overwrites the new passwords with the saved ones. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-18 OL-19273-02...
Some devices and software require this lower resolution. For related information, see the “Viewing Video through Third-Party Devices or Software” section on page 4-6. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-19 OL-19273-02...
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You can use these options to help manage bandwidth use in your network. For example, if the IP camera is focused on an area with little movement, such as an emergency exit, you can configure it with a low fixed quality. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-20 OL-19273-02...
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Choose the desired maximum frame rate per second for the secondary video stream from the IP camera. The default value is 5. A higher maximum frame rate provides better video quality but consumes more bandwidth Cisco Video Surveillance 2500 Series IP Camera User Guide 3-21 OL-19273-02...
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2, the IP camera uses one of the fields two times to compose a video frame. A setting of 1 provides smoother video. It is designed for software that can display interlaced video. The default value is 2. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-22 OL-19273-02...
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Day mode for 20 minutes. To unlock the 20 minute hold period, manually configure the camera to Day mode, then Night mode, then Day mode, and then Auto mode. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-23 OL-19273-02...
Cancel before clicking Save. These buttons appear at the bottom of the window. You may need to scroll down to see them. Table 3-11 describes the options in the Audio window. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-24 OL-19273-02...
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This option is available when you check the Enable Audio check box and choose Simplex - Listen Only, Half Duplex - Talk or Listen, or Full Duplex - Talk and Listen. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-25 OL-19273-02...
IP address of the device that the process is listening to Foreign Address IP address and port number of the client device that is connected for the process State State of the process Program Name Name of the process Cisco Video Surveillance 2500 Series IP Camera User Guide 3-26 OL-19273-02...
Administrator password cannot include any character that occurs 3 or more times consecutively Password Check 3 Password cannot be the same as the user name either forward of reversed Password Check 4 Not used Cisco Video Surveillance 2500 Series IP Camera User Guide 3-27 OL-19273-02...
By default, the video in a video file starts when an event starts and ends 5 seconds after the event ends. You can designate that additional video be included before and after an event as described in the “Event Window” section on page 3-31. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-28 OL-19273-02...
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Enter the text to be shown in the Subject field for the e-mail messages that the IP camera sends when events occur. The subject can contain up to 48 characters, including spaces. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-29 OL-19273-02...
If you are prompted to install ActiveX controls when trying to access this window, follow the on-screen prompts to do so. ActiveX controls are required to see the video and the options. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-30...
Save to save the changes. To discard the changes, click Cancel before clicking Save. These buttons appear at the bottom of the window. You may need to scroll down to see them. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-31...
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Trigger Events When option in the Alarm I/O Ports window. Motion Detection—Event is triggered when the camera detects motion, • as described in the “Motion Detection Window” section on page 3-30. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-32 OL-19273-02...
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(MPSG-4) drop-down list. Choose the format (asf, mp4, or 3gp) for the video file of the event. If you choose mp4, or 3gp, video files do not include audio. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-33 OL-19273-02...
Primary Trap Receiver Enter the IP address of primary trap receiver of the SNMP manager. Secondary Trap Enter the IP address of secondary trap receiver of the SNMP manager. Receiver Cisco Video Surveillance 2500 Series IP Camera User Guide 3-34 OL-19273-02...
On button, and changes the state of the port to high when you click the Off button. For related information, see the descriptions of the On and Off button in Table 4-1 on page 4-3. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-35 OL-19273-02...
Click the Set Preset Position button to define a preset position of the IP camera. When you click this button, the Set Pan/Tilt window appears. For detailed information about this window, see the “Preset Positions Window” section on page 3-37. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-36 OL-19273-02...
Preset Positions window. Table 3-21 Preset Positions Options Option Description Zoom In button Use these buttons to control optical zooming for the IP camera. Zoom Out button Cisco Video Surveillance 2500 Series IP Camera User Guide 3-37 OL-19273-02...
The following sections describe the Applications windows in detail: System Window, page 3-39 • • Audio/Video Window, page 3-39 • Network Window, page 3-40 • Syslog & Log Window, page 3-41 Video Log Window, page 3-46 • Cisco Video Surveillance 2500 Series IP Camera User Guide 3-38 OL-19273-02...
Current date and time of the IP camera. To set the date and time, see the “Basic Setup Window” section on page 3-5. The Unique Device Identifier (UDI) provides information about Cisco devices. Note Product Identifier Cisco product ID of the IP camera.
IP address of the primary Domain Name Server (DNS). Secondary DNS IP address of the secondary DNS. Wireless These options apply to the wireless IP camera only. Note SSID Wireless SSID. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-40 OL-19273-02...
Informational—Information about a system activity. • Debug—Information about a system activity with detailed technical • information. Includes messages of every other severity. The default severity is Informational. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-41 OL-19273-02...
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IP camera log file. When you view the log file, each message includes the date and time that it was logged. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-42 OL-19273-02...
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Network: Wired link up. Wired IP camera established connection to the network. Network: Wireless activated. Wireless IP camera successfully associated with an access point and obtained an IP address Cisco Video Surveillance 2500 Series IP Camera User Guide 3-43 OL-19273-02...
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Stream: HTTP stream stopped. [id: User, ip: Address] User is the IP camera user name of the user. Address is the IP address of the PC that was used. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-44 OL-19273-02...
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Wireless: Link down when losing BEACON. Wireless IP camera cannot communicate with the access point because the access point is shutting down. Wireless: Link up. Wireless IP camera established connection to the access point. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-45 OL-19273-02...
To display the View Video Log window, access the configuration windows as described in the “Accessing the IP Camera Windows” section on page 2-6, click Status, then click View Video Log. Table 3-27 describes the option in the View Video Log window. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-46 OL-19273-02...
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PC. You can then open the saved file in a media player. Delete button Deletes the corresponding video file. Delete All button Deletes all video files in the Video Log window. Cisco Video Surveillance 2500 Series IP Camera User Guide 3-47 OL-19273-02...
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Chapter 3 Configuring and Managing the IP Camera Status Windows Cisco Video Surveillance 2500 Series IP Camera User Guide 3-48 OL-19273-02...
C H A P T E R Viewing Live Video After you install and set up the Cisco Video Surveillance IP Camera as described in Chapter 2, “Getting Started,” users can connect to the IP camera through Internet Explorer and access the Home window to view live video from the IP camera.
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Video from the IP camera. Number of users who are accessing the camera through web browsers. IP camera controls. For detailed information, see the “Home Window Controls” section on page 4-3. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
Pelco D protocol and that PTZ functions are enabled. For more information, see the “PTZ (RS-485) Window” Zoom In button section on page 3-36. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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4X) appears in the upper left corner of the video display. To return the video image to normal size, click the Digital Zoom button twice when in 2-times zoom mode or click it once when in 4-times zoom mode. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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IP camera. Use this slider to adjust the gain of the PC microphone (that is, how sensitive it is to the audio that it picks up and that is sent to the IP camera). Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
To access the primary MPEG-4 stream with video and audio, enter either of these commands: rtsp://ip_address/img/media.sdp rtsp://ip_address/img/media.sav • To access the primary MPEG-4 stream with video only, enter either of these commands: rtsp://ip_address/img/video.sav http://ip_address/img/video.asf Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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Accessing the MJPEG Stream by using Devices or Software other than VLC Player In the following commands, ip_address with the IP address of the IP camera. After you enter the command, enter your IP camera user name and password when prompted. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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Viewing Video through Third-Party Devices or Software To access the MJPEG stream with video and audio, enter either of these commands: rtsp://ip_address/img/jpgmedia.sdp rtsp://ip_address/img/jpgmedia.sav To access the MJPEG stream with video only, enter this command: • rtsp://ip_address/img/jpgvideo.sav Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
2-9, then reconfigure the IP camera. If you take these actions, do not use the Upload option in the Maintenance window to reload a saved configuration file because that process restores the password that you forgot. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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Clean the lens on the IP camera. Adjust the back focus as described in the Recommended Action “Adjusting Back Focus on the IP Camera” section on page 2-8. Configure options for video as described in the “Video Window” section on page 3-19. Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
A P P E N D I X Using the IP Camera with Cisco VSM Cisco Video Surveillance Manager (VSM) is a suite of powerful and flexible video surveillance applications that interoperate with a wide range of devices and cameras to provide a complete, standards-based video surveillance solution.
Appendix A Using the IP Camera with Cisco VSM Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02...
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Cisco Video Surveillance Manager (VSM), using IP full duplex 3-25 camera with half duplex 3-25 cleaning, IP camera 2-10 overview 3-24 C mount lens 1-3, 2-2 simplex 3-25 codec, for audio 3-25 Cisco Video Surveillance 2500 Series IP Camera User Guide IN-1 OL-19273-02...
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Motion Detection window 3-30 validation time 3-23 navigating Day button Network window 3-40 daylight saving time, adjustment for options DC auto iris lens overview connecting Preset Positions window 3-37 connector pinouts Cisco Video Surveillance 2500 Series IP Camera User Guide IN-2 OL-19273-02...
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3-28, 3-31 half duplex 3-25 scheduling 3-32 hardware version, of IP camera 3-39 trigger types 3-32 Home link, in Main window 2-6, 2-7 video of 3-28 home position Event window Cisco Video Surveillance 2500 Series IP Camera User Guide IN-3 OL-19273-02...
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IP camera package contents state change 3-31 panning installing power connection analog video display powering off control device powering on external microphone resetting IP camera restarting 3-18 speaker Cisco Video Surveillance 2500 Series IP Camera User Guide IN-4 OL-19273-02...
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IP camera Setup link 2-6, 2-7 C mount microphone CS mount enabling 3-25 DC auto iris 1-3, 2-3 external 1-5, 3-24 for IP camera installing external type internal 1-3, 3-24 Cisco Video Surveillance 2500 Series IP Camera User Guide IN-5 OL-19273-02...
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DC auto iris lens connector options 3-40 PoE LED overview 3-40 port number night, day/night vision switch mode 3-23 power Night button indication night schedule, day/night vision switch mode 3-23 Cisco Video Surveillance 2500 Series IP Camera User Guide IN-6 OL-19273-02...
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3-38 mixed mode PTZ (RS-485) window mode for wireless IP camera options 3-36 password hardening 3-27 overview 3-36 protocol type 3-10 shared key stopping processes 3-26 WEP encryption Cisco Video Surveillance 2500 Series IP Camera User Guide IN-7 OL-19273-02...
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3-24 user name Status windows 3-38 for Administrator user type 3-16 steps, in a sequence 3-37 requirements for 3-16 stop bits, for PTZ 3-36 Cisco Video Surveillance 2500 Series IP Camera User Guide IN-8 OL-19273-02...
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3-23 viewing live white balance, preset modes 3-22 through Home window 4-1, 4-3 wired mode through third-party device or software wireless IP camera See also live video channel 3-41 Cisco Video Surveillance 2500 Series IP Camera User Guide IN-9 OL-19273-02...
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Index region 3-10, 3-11 security 3-41 SSID 2-4, 3-8, 3-40 wired mode wireless mode wireless mode Wireless Setup window options overview zoom digital optical 3-37, 4-3 Cisco Video Surveillance 2500 Series IP Camera User Guide IN-10 OL-19273-02...