Technical Support Services - Seagate ST11200N Product Manual

Product Manual - Hawk 1 Family SCSI-2 (Volume 1), Rev. D
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Technical support services

Seagate Technology provides technical support literature and diagnostic utilities to Authorized Distributors.
Please contact your dealer for technical support and installation troubleshooting. Product Technical Support
is available for all Seagate products by calling the SeaFAX, SeaFone, SeaTDD or SeaBOARD services.
These are toll calls.
SeaFAX: United States 408/438-2620
You can use a Touch-Tone telephone to access Seagate's automated FAX delivery system and select
technical support information by return FAX. This service is available 24 hours a day, 7 days a week.
SeaFone: 408/438-8222
The enhanced phone system provides recorded technical information on selected Seagate products while
you are on hold. Technical support specialists are available to answer questions from 8:00 AM to 5:00 PM
PST, Monday through Friday. Recordings are accessible 24 hours a day, 7 days a week.
SeaTDD: 408/438-5382
TDD is a Telecommunication Device for the Deaf where two people can communicate using a keyboard that
is connected to the phone line. A TDD device is required to access this service. This service is available
from 8:00 AM to 5:00 PM PST, Monday through Friday.
SeaBOARD:
The Seagate Technical Support Bulletin Board System (BBS) is available 24 hours a day, 7 days a week. A
modem is required to access this service. (300–9600 baud, 8-N-1). This is a toll call.
With this service you can access:
Specifications and jumper configurations for all Seagate products.
Reprints of Seagate documentation.
A directory of information and helpful utilities that you can download to your own computer.
BBS
Location
USA, Mexico, Latin America
Canada
England
France
Germany
Singapore
Australia
Korea
England 44-62-847-7080
Modem
Number
408-438-8771
416/856/5581
44-62-847-8011
33-1-40-67-1034
49-89-140-9331
65-292-6973
61-2-756-2359
82-2-556-7294
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