14.0 Seagate Technical Support Services - Seagate ST32430W Product Manual

Product Manual - Hawk 2LP Family (Wide) SCSI-2 (Volume 1), Rev. A
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14.0 Seagate Technical support services

Seagate Technology provides technical support literature and diagnostic utilities to Authorized Distributors.
Please contact your dealer for technical support and installation troubleshooting. Product Technical Support
is available for all Seagate products by calling the SeaFAX
services. These are toll calls.
SeaFAX number: United States 408/438-2620
You can use a touch-tone telephone to access Seagate's automated FAX delivery system and select technical
support information by return FAX. This service is available 24 hours a day, 7 days a week.
Seagate Technical Support FAX: 408/438-8137
You can FAX specific questions or comments to Seagate technical support specialists 24 hours daily.
Responses are FAXed between 8:00 a.m. and 5:00 p.m. (Pacific time), Monday through Friday.
SeaFone telephone number: 408/438-8222
The enhanced phone system provides recorded technical information on selected Seagate products while you
are on hold. Technical support specialists are available to answer questions from 8:00 AM to 5:00 PM PST,
Monday through Friday. Recordings are accessible 24 hours a day, 7 days a week.
SeaTDD telephone number: 408/438-5382
TDD is a Telecommunication Device for the Deaf where two people can communicate using a keyboard that
is connected to the phone line. A TDD device is required to access this service. This service is available from
8:00 AM to 5:00 PM PST, Monday through Friday.
SeaBOARD service:
The Seagate Technical Support Bulletin Board System (BBS) is available 24 hours a day, 7 days a week. A
modem is required to access this service. Model required. (300–9600 baud, 8-N-1). This is a toll call.
With this service you can access:
• Specifications and jumper configurations for all Seagate products.
• Reprints of Seagate documentation.
• A directory of information and helpful utilities that you can download to your own computer.
BBS
Location
USA, Mexico, Latin America
England
France
Germany
Singapore
Australia
Korea
Thailand
CompuServe:
Online technical support for Seagate Products is available on CompuServe. Type "Go Seagate" to access our
technical support forum.
TM
, SeaFONE
England 44-62-847-7080
Modem
Number
408/438-8771
44-62-847-8011
33-1-40-67-1034
49-89-140-9331
65-292-6973
61-2-756-2359
82-2-556-7294
662-531-8111
TM TM
, SeaTDD or SeaBOARD
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TM