Questions and answers
If you have any questions about the use of your phone, you can contact us 24/7 at
www.gigaset.com/service.
The table below also lists steps for troubleshooting.
Registration or connection problems with a Bluetooth headset.
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Reset the Bluetooth headset (see the user guide for your headset).
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Delete registration data from the handset when de-registering the device (
Repeat the registration process (
There is nothing in the display and the display does not react when you touch it.
¥
1. The handset is not activated.
Press and hold a.
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2. The battery is empty.
Charge the battery or replace it (
3. The key and display lock is activated.
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Press and hold the menu key v.
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Base connection lost - Searching for base ...
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1. The handset is outside the range of the base.
Move the handset closer to the base.
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2. The base is not activated.
Check the base power adapter (
3. The base's range is reduced because Eco Mode is activated.
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Deactivate Eco Mode (
the base.
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Handset not registered to any base
The handset has not yet been registered or was de-registered due to the registration of an
additional handset (more than six DECT registrations).
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Register the handset again (
The handset does not ring.
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1. The ringtone is deactivated.
Activate the ringtone (
2. Call divert set for "All Calls".
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Deactivate call divert (
3. The phone does not ring if the caller has withheld his number.
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Activate the ringtone for unknown calls (
You cannot hear a ringtone/dialling tone from the fixed line.
The phone cord supplied has not been used or has been replaced by a new cord with the
¥
wrong pin connections.
Please always use the phone cord supplied or ensure that the pin connections are correct
when purchasing from a retailer (
The connection always terminates after approx. 30 seconds.
Repeater activated/deactivated (
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Activate/deactivate the handset (
Error tone sounds after system PIN prompt.
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You have entered the wrong system PIN.
Reset the system PIN to 0000 (
¢
page 60).
¢
page 15).
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flashes on the display.
¢
page 13).
¢
page 62) or reduce the distance between the handset and
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flashes in the display.
¢
page 68).
¢
page 78).
¢
page 40).
¢
page 77).
¢
page 94).
¢
page 79).
¢
page 22).
¢
page 79).
Service (Customer Care)
¢
page 61).
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